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COMPUTATIONAL WAYFINDING DESIGN
FOR HEALTH CARE


DESIGN - RESEARCH - TOOLS




WELCOME TO NAVIGO STUDIO

We are a design agency focused on delivering comprehensive wayfinding design and
solutions for major healthcare organizations

Wayfinding refers to the techniques used by individuals to navigate and orient
themselves in physical spaces. This is particularly challenging in hospitals for
a variety of reasons. Firstly, hospitals are often complex and large, with
buildings that have been constructed over time. Additionally, patients are often
anxious, which can impact their cognitive abilities. When patients struggle to
find their way, it can lead to unnecessary stress and missed appointments or
treatments that are difficult to perform due to the patient's stress levels.
These factors are important to consider when designing tools to make it easier
for patients to reach their appointments on time and without stress.

This design process is referred to as wayfinding design and encompasses a
variety of disciplines, with spatial information design being the most crucial
but also the most complex one.

Wayfinding Design for hospitals is incredibly complex. This is evident in the
fact that patients struggle to find their way in pretty much any hospital around
the world, despite the signage that is deployed. Hospitals often have hundreds
of destinations that need to be accessible from many differents points in the
facility. However, cognitive research shows that people can only process 3 to 4
references (Passini, 1992) at each intersection of the corridor system. If there
are more, it can lead to significant navigational difficulties.

Navigo Studio employs technology to optimize wayfinding design. We use computer
models and space syntax methods, incorporating building geometric data to create
an optimized spatial information design that builds up to both analog and
digital resources. Additionally, technology is used to measure and improve the
performance of the wayfinding system after it has been implemented.

Our wayfinding designs are highly effective due to our unparalleled spatial
information design process. The design algorithms are optimized to identify the
minimal necessary information required for navigation and how it should be
conveyed, including the timing, location, intended audience, and channels such
as sign locations, staffed or non-staffed kiosks, mobile screens, and websites.
This reduces the cognitive load on patients, resulting in a stress-free journey
for them.

 


WHAT WE DO

 
 


COMPUTATIONAL WAYFINDING DESIGN

Spatial Information Design plays a crucial role in wayfinding design.
Traditionally, it is a labor-intensive process that can never be fully perfected
for health care environments.

Navigo Studio has revolutionized this process by creating a methodology that
automates it, resulting in spatial information designs that are both
comprehensive and legible, while minimizing cognitive effort for patients.

Soon more…

 
 

 


WAYFINDING TOOLS

Analog wayfinding tools are becoming outdated as people desire more flexible,
efficient, and personalized navigation options.

Navigo Studio offers advanced digital wayfinding solutions that enhance the
wayfinding experience (WX) and wayfinding performance (WP) for pedestrians in
built environments, using Artifical Intelligence, and backed by principles of
spatial cognitive science.

Soon more…

 
 

 


WAYFINDING RESEARCH

Wayfinding design is approached from a designer's personal opinion because the
industry is lacking guidelines or evaluated design models for holistic
wayfinding design and optimization in health care. This is one of the main
reason, patients get lost in many hospitals in the world.

Our objective, working closely with prestigious universities like TU Delft, is
to create comprehensive, scientifically validated models of spatial information
design to enhance hospital wayfinding.

Soon more…

 
 

 


WAYFINDING UX TESTING

Testing is a crucial part of the design thinking process. What is the impact of
an intervention in your wayfinding design? How effective was it and did it
really improve the wayfinding performance and wayfinding experience? What is the
ROI?

Navigo Studio utilizes research methods that involve the use of machine learning
techniques to conduct quantitative evaluations of wayfinding performance.

Soon more…

 


FOR WHO

Navigo Studio focusses on information design. We are not involved in the process
of graphic design of signage, or other environmental means. We specialize in
creating spatial information designs that aim to minimize cognitive burden by
determining the appropriate information to be displayed, when, to whom, where,
and through what means.

We work directly with hospitals, offering guidance on how to enhance their
wayfinding performance and the patient experience through informed spatial
information design choices. If graphic design is also needed, we will delegate
it to external sources.

We also support wayfinding designers and architects in creating optimal designs
by utilizing our scientifically advanced algorithms.

Hospitals interested in advancing knowledge and progress by participating in
general scientific research and making their facilities available are welcome to
register with us.



Navigo Studio
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