URL: https://support.fyre.sh/
Submission: On May 23 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 9 HTTP transactions. The main IP is 34.225.25.191, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.fyre.sh.
TLS certificate: Issued by R3 on May 23rd 2023. Valid for: 3 months.
This is the only time support.fyre.sh was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 34.225.25.191 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
1 2606:4700:303... 13335 (CLOUDFLAR...)
3 143.204.215.107 16509 (AMAZON-02)
2 18.66.188.176 16509 (AMAZON-02)
9 5
Domain Requested by
3 beacon-v2.helpscout.net support.fyre.sh
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.fyre.sh
1 assets.fyre.sh support.fyre.sh
1 support.fyre.sh
9 5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.fyre.sh
R3
2023-05-23 -
2023-08-21
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
assets.fyre.sh
Cloudflare Inc ECC CA-3
2023-05-01 -
2024-04-29
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M02
2023-04-02 -
2024-04-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.fyre.sh/
Frame ID: 211C178E36A26C5C7252DF7F23E19405
Requests: 8 HTTP requests in this frame

Screenshot

Page Title

Fyre.sh Knowledge Base

Page Statistics

9
Requests

100 %
HTTPS

40 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

318 kB
Transfer

384 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.fyre.sh/
21 KB
7 KB
Document
General
Full URL
https://support.fyre.sh/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.225.25.191 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-225-25-191.compute-1.amazonaws.com
Software
openresty /
Resource Hash
20c176a6e975e9b64a01d7151534fa0fd19e8d8b51ef42d068a3e8ce85826c3f

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 23 May 2023 14:12:17 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1684775047731.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
116 KB
116 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1684775047731.css
Requested by
Host: support.fyre.sh
URL: https://support.fyre.sh/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:7a00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
cd69ba63672604472e4acad6f963704693461d80ca95770f9166836b76073390
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 23 May 2023 14:07:18 GMT
via
1.1 21369bf2bfeb79adaa5bef1cb96f8540.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
299
etag
"c3da196043ed796d93fbbd5f0ef2274a2eb132a9"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
118307
x-amz-cf-id
r5RLXI7DwhOHPwfBWfqb2-HCVkxXOkcOj-vC74YG_rPjfnE-yfG1OQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
151 KB
151 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.fyre.sh
URL: https://support.fyre.sh/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:7a00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a2deeea00271f1cdfc055516d98ec62b43ba2478b33fcb605f42b1371e3247ed
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 23 May 2023 13:55:49 GMT
via
1.1 21369bf2bfeb79adaa5bef1cb96f8540.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
988
etag
"62421757fb12e45649c117f2d7e230d64110bfff"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
154136
x-amz-cf-id
iz2hFnKBOwfl6D5O1_I_bQ_833rJDMp3kBBEjMaguOoKCfln2oJV6g==
fyre_helpdesk_logo.png
assets.fyre.sh/
4 KB
4 KB
Image
General
Full URL
https://assets.fyre.sh/fyre_helpdesk_logo.png
Requested by
Host: support.fyre.sh
URL: https://support.fyre.sh/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3030::6815:1fa5 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
449289981f92a95b436fa24ce69ebee9b23e244288b1c5675ba026be8fbd0998

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 23 May 2023 14:12:18 GMT
cf-cache-status
MISS
last-modified
Fri, 19 May 2023 16:04:29 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"cb754f4746cf38499c8a6b84ae221d3d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ljKgVU%2FvtKAW6bOsPAvhvT9Kc%2F%2BXm5WmnyCe1uNvOtYGm8rVsSXgX9BzwoWnH%2F5vn%2BVd3XTtQlp4EsKUzEOwHqDeFxsSutb1E399DMC%2BEVZCxRcDbEIPyC%2FG5DOHfeF6nmxJS2Q%2FCOeOEnsK3Q%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
7cbde49c8dc69950-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
3646
/
beacon-v2.helpscout.net/
458 B
751 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.fyre.sh
URL: https://support.fyre.sh/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1052bd194dec3b8a7e2363d98bd23236a0c83238d1066481369e5ba53a5ba047

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 23 May 2023 14:11:20 GMT
content-encoding
gzip
via
1.1 d16428714e022976873ccc980fdc1288.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
59
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
last-modified
Wed, 03 May 2023 16:40:59 GMT
server
AmazonS3
etag
"4e2f3b5f46ddb669ef124fe4787287fc"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
0y8sMAm7FkawPnurrxziTu3p3rkDBTQGJI-E1_E1G6MHIBaZYI_JEg==
vendor.cd5059a8.js
beacon-v2.helpscout.net/static/js/
63 KB
22 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
92aa11587aa820dc18977e3156bf9359e7694050c2d7d21a5cae435993c1bdea

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 23 May 2023 13:51:04 GMT
content-encoding
gzip
via
1.1 d16428714e022976873ccc980fdc1288.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
1275
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22207
last-modified
Wed, 03 May 2023 16:41:00 GMT
server
AmazonS3
etag
"bbd7098212808bebe55346ec365016cb"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
zNPagdQBc_ar6keepWPXZjjrRaLlne7cGuWGCYFn7LiUeYa0XaOOgQ==
main.c17a704c.js
beacon-v2.helpscout.net/static/js/
24 KB
10 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.c17a704c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ccefffc6bc1ec659f13eda59349920c262079c3b63bf9ce5c9d2da8869c09c9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fyre.sh/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 23 May 2023 13:51:04 GMT
content-encoding
gzip
via
1.1 d16428714e022976873ccc980fdc1288.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
1275
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
9577
last-modified
Wed, 03 May 2023 16:41:00 GMT
server
AmazonS3
etag
"62b20973cd0605a44d9cc17e98165bc0"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
TTDeiuWbhYmadouE-ZV2oXg_jEldkt9l7FZXHGNRFKPE9TAE3z3wTA==
0db3cf09-d12b-48fd-941c-f0e71a45db24
d3hb14vkzrxvla.cloudfront.net/v1/
6 KB
7 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/0db3cf09-d12b-48fd-941c-f0e71a45db24
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.188.176 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-188-176.muc50.r.cloudfront.net
Software
/
Resource Hash
9264963fc8aacd1167bb965a0dae3dc517980fea48b6c0f400ff43b7d2631fc6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
8c3cb8f9-5954-4ff4-b65b-2b0f4dacc2ce
Helpscout-Release
2.2.94
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
78a0878b-64a6-4a50-a782-23793f952bd9
Referer
https://support.fyre.sh/
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 23 May 2023 14:12:19 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 5399a427cccb3191e8715ae58ba175aa.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P1
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.fyre.sh
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-amz-cf-id
BccNEWPVkisxqRXE3kD4kTwAgxF6jMti-nyFPeqbX4eHKcJMbSd9mA==
x-ratelimit-limit-chat-tokens-hour
25
0db3cf09-d12b-48fd-941c-f0e71a45db24
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/0db3cf09-d12b-48fd-941c-f0e71a45db24
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.188.176 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-188-176.muc50.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.fyre.sh
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.fyre.sh
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Tue, 23 May 2023 14:12:19 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 5399a427cccb3191e8715ae58ba175aa.cloudfront.net (CloudFront)
x-amz-cf-id
VnRIDrvmkOysZ0b5j_Iw54otdhDWjv8sfknfTYtP4ZrfQWmXGaUjfw==
x-amz-cf-pop
MUC50-P1
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless function| Beacon function| hashChanged function| _toConsumableArray string| url undefined| rewrittenUrl function| _slice function| css_browser_selector function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.fyre.sh/ Name: PLAY_SESSION
Value: "07cb3a84477ce4011d613bb4b94c2fc5160dc123-siteId=645c326fe9c6c5616d24885a&hs.session.id=HRhureySbL9Uw0tMcYlH024qyKBl42kIPkOf6NGP4c7Q11AriqVy5vJQO82ZBS1j&hs.session.exp=1684937537613"