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Starshield Security Services, Inc.
Setting A New Standard For Security Services
 * Home
 * Introduction
 * What We Do
 * Transparency
 * Success Model
 * Our Professionals
 * Careers
 * Contact

(310) 881-2724
(310) 881-2724(310) 881-2724

 * Home
 * Introduction
 * What We Do
 * Transparency
 * Success Model
 * Our Professionals
 * Careers
 * Contact


Redefining the Meaning of Customer Service


INTRODUCTION




HELLO!

There is more need for private security than ever before. Law enforcement
authorities are overburdened, and in addition to community watch groups, look to
private security officers to be their “eyes and ears.” It is therefore more
important than ever to have a security presence that is well-trained,
understands the needs of your property and takes ownership of that
responsibility.



Starshield Security Services has devised a business model that accomplishes each
of those objectives. We are a small, dedicated company that believes in customer
care and delivers on that promise. That is the very reason we can make the
statements we make in these pages. We believe them. We live them. And we deliver
them.


WHAT WE DO



Starshield Security Services, Inc. understands that when evaluating a security
solution, you are faced with a lot of choices in security service providers.
Unbelievably, they all say the same thing. “We have the best security officers.
We have the best training. We have the best supervision.” I’m not going to tell
you those things. Why? Because it certainly isn’t true that they all have those
great attributes; there always has to be a second best! What I will say is that
with Starshield Security Services you will get what you pay for. It’s worth the
time to look back in history and read the words of the respected poet and
philosopher John Ruskin (1819 – 1900). They are as relevant today as when he
wrote them:

“It’s unwise to pay too much, but it’s unwise to pay too little. When you pay
too much you lose a little money, that’s all. When you pay too little you
sometimes lose everything, because the thing you bought was incapable of doing
the thing that you bought it to do. The common law of business prohibits paying
a little and getting a lot… it can’t be done. If you deal with the lowest
bidder, it’s well to add something for the risk that you run – and if you do
that you have enough to pay for something better.”

» ON SITE SECURITY OFFICERS
» HIGH PROFILE SECURITY SOLUTIONS
» SECURITY & RISK MITIGATION ASSESSMENTS
» SECURITY SOLUTIONS
» SECURITY THREAT STUDIES


TRANSPARENCY



We feel bad having to say the word. Synonyms for the word are ‘clarity and
clearness.’ It is the one thing that inhibits good business relationships. In
the security industry why do you have to ask if the security officer did all
four patrols or just two? Why do you have to audit your invoice because the
amount doesn’t reflect the exact times the officer worked? Did they come in late
or leave early? Or, were they even there! This should not be.

Starshield Security Services was built on the foundation that we are the
customer advocate. We work together to make your property more secure and you
shouldn’t have to question if we were there or not, or that your bill is right.
We’re so sure about our transparency we give you the ‘Love What We Do
Guarantee.’ You can leave us anytime. There is no long-term contract. There is
no short-term contract. You can terminate the second day, the first week, or the
first month. We are so sure we can perform to both our and your standards we
will put our money where our words are. Don’t pay us!

You might ask how we can say this, or better yet, how can we do this? Simple.
Every security officer in the company is rewarded by sharing in the profit of
the company. No huge executive salaries, no expensive company cars, and more
importantly, no shortcuts. We know where our bread is buttered; excellent
security officers that are well-trained, well-supervised, and that take real
ownership of their responsibilities to you, the client. Gone are the days when
the minimum wage security officer is asked to protect millions of dollars of
your property. Our officers are owners and share in both yours and our success.
A little different, right?


DAILY ACTIVITY REPORTS



Every morning you will receive reports from TrackForce that detail the security
activities from the previous day. The level of detail in these reports are
tailored to your information needs. These reports are part of the Starshield
Security Services transparency that is so vital for your peace of mind in our
service and dedication to your security needs.




STARSHIELD’S SUCCESS MODEL



We listen to our customers. It’s simple – You don’t have a business unless you
have a customer. So, we have included both our customers and our security
officers on the Starshield Security Advisory Board. That’s listening! They meet
quarterly to communicate with the Board of Directors on improvement issues. Then
we go about delivering on our commitments. It’s so simple. Say what you mean and
mean what you say – then do it.


HIRE

The Right People



INVOLVE

Your Customers



TRAIN

Continuously



INCENT

Your Employee



AND

Repeat


HIRE

The Right People


 * HIRE
   
   The Right People
   
   


 * INVOLVE
   
   Your Customers
   
   


 * TRAIN
   
   Continuously
   
   


 * INCENT
   
   Your Employee
   
   


 * AND
   
   Repeat
   
   




OUR TEAM


Lloyd McCullough

Vice President - Starshield Intelligence

I’ve spent the last 31 years in law enforcement, close protection, and private
investigations, and it would be an under-statement…

E-mail
View details
Tim Painter

Director, Corporate Operations

I’ve been serving the private security industry for the last 12 years in
virtually every capacity; for both small and…

E-mail
View details
Andrew K. Gomes

Vice President

I’ve spent my entire career in the security industry providing security services
for high profile individuals, and companies in many…

E-mail
View details
John Murray

Vice President & CFO

My experience in the security industry is as a customer.  My professional
experience, however, is in the finance, investment and…

E-mail
View details
Lloyd McCullough

Vice President - Starshield Intelligence

I’ve spent the last 31 years in law enforcement, close protection, and private
investigations, and it would be an under-statement…

E-mail
View details
Tim Painter

Director, Corporate Operations

I’ve been serving the private security industry for the last 12 years in
virtually every capacity; for both small and…

E-mail
View details
Andrew K. Gomes

Vice President

I’ve spent my entire career in the security industry providing security services
for high profile individuals, and companies in many…

E-mail
View details
John Murray

Vice President & CFO

My experience in the security industry is as a customer.  My professional
experience, however, is in the finance, investment and…

E-mail
View details
Lloyd McCullough

Vice President - Starshield Intelligence

I’ve spent the last 31 years in law enforcement, close protection, and private
investigations, and it would be an under-statement…

E-mail
View details
Tim Painter

Director, Corporate Operations

I’ve been serving the private security industry for the last 12 years in
virtually every capacity; for both small and…

E-mail
View details




CAREERS


Apply Here

Equal Opportunity Employer

Starshield Security Services, Inc. is an equal opportunity employer and does not
discriminate on the basis of race, color, creed, religion, sex, gender, gender
identity or expression, age, physical or mental disability, medical condition
(including genetic information or characteristics), sexual orientation, national
origin or ancestry, citizenship, pregnancy, childbirth or related medical
conditions, registered domestic partner status, marital status or any other
characteristic protected by federal, state, or local laws. It also prohibits
unlawful discrimination based on the perception that anyone has any of those
characteristics or is associated with a person who has or is perceived as having
any of those characteristics. In addition, to ensure full equality of
opportunity in all operations and activities of the organization, every staff
member employed at Starshield Security Services, Inc.  shall be selected and
advanced based on merit, qualifications, and abilities. This policy governs all
aspects of employment, hiring, training, compensation, discipline, termination,
and promotion, as well as any other condition of employment.

Applicants with Disabilities

Starshield is committed to compliance with the Americans With Disabilities Act
(ADA) and recognizes the employment related provisions of the ADA, as well as
all applicable state laws, for Employees and job applicants seeking employment
with Starshield. Under the ADA, a qualified individual with a disability is an
individual who, with or without reasonable accommodation, can perform the
essential functions of the employment position for which the individual holds or
desires.




CONTACT INFO




3415 SOUTH SEPULVEDA BLVD., SUITE 1100 LOS ANGELES, CA 90034


(310) 881-2724


INFO@STARSHIELDINC.COM


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Have any questions? Please contact us today and we will be more than happy to
help.

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Message *

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