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CALL US 1300 767 592
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* Courses
* * * Project Management
* PRINCE2® 7th Ed: Fdn/Practitioner
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CISM® CERTIFIED INFORMATION SECURITY MANAGER
Acquire the skills and knowledge expected of a world-class information security
manager with the best CISM live online training course.
Book Today!
Book Now Course Details
Cyber Security
ADVANCE YOUR CAREER WITH TOP ACCREDITED TRAINING
ALC offers world-class instructor-led training across the most sought after
credentials. From Project Management to Information Security.
WE’VE GOT YOU COVERED
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Leading it
For over
30
Years
Cyber Security
PRESS RELEASE: ALC TRAINING, AUSTRALIA’S 1ST ISACA ELITE PLUS PARTNER
At ALC Training, we are proud to announce our recent accreditation as the first
ISACA Elite Plus Partner (Accredited Training Organisation) in Australia/APAC.
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CISM® CERTIFIED INFORMATION SECURITY MANAGER
Acquire the skills and knowledge expected of a world-class information security
manager with the best CISM live online training course.
Book Today!
Book Now Course Details
Cyber Security
ADVANCE YOUR CAREER WITH TOP ACCREDITED TRAINING
ALC offers world-class instructor-led training across the most sought after
credentials. From Project Management to Information Security.
WE’VE GOT YOU COVERED
View Courses View Schedules
Leading it
For over
30
Years
THE RIGHT TRAINING CAN CHANGE EVERYTHING
Find what interests you and take your career to the next level. ALC Training is
the number one Australian provider for certification training in best-practice
methods and frameworks. With ALC you get best value – top quality courses and
outstanding trainers, all at competitive prices. So why not take a look around
our website and see how you can advance your organisation and your career with
certification training from ALC.
Cloud Computing
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New Ways | DevOps & Scrum
Governance, Risk, Compliance
Enterprise
Cloud Computing
Business Analysis
Management & People
Privacy
OffSec Courses
Cyber Security
ITIL® Service Management
Project Management
New Ways | DevOps & Scrum
Governance, Risk, Compliance
LEARN YOUR WAY
VIRTUAL INSTRUCTOR-LED
The same great instructor led training - delivered a bit differently
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FACE-TO-FACE TRAINING
Returning to Face-to-Face, classroom based training
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PRIVATE TRAINING
Have teams to train? Then a private course might be the best solution for you.
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LEARN FROM THE BEST
Many things go into making a great training course but the most important is
always the trainer. ALC's trainers are enthusiastic about what they do and make
learning an engaging experience.
The faculty
"Thanks so much for running a really great course. Was a positive experience and
the way the trainer went through it all was very informative and great
preparation for both the exams and my future work as a Project Manager :) Keen
to look at my next courses to do in my progression as a PM. Thanks again for a
really positive course and learning week :)"
Live Virtual Training | 2024
Peter Nikitser
Neil Broadhead
Leigh Harris
Michelle Zgalin
Gary Gaskell
Garry Barnes
Kim Riordan
Axel Dancoisne
Ger van Hees
Manisha Agarwal
Dr. Neil Pearson
David Llewellyn Jones
ALC TRAINING
Advance Your Career
THE GO-TO- FOR OVER 50K PARTICIPANTS AUSTRALIA WIDE
* Over 30 years experience
In the 1990s ALC led the way with a ground-breaking series of seminars on the
internet and eCommerce .
* Leaders in Cyber Security
First started training on Information Security back in 1995. Delivering CISSP
& CISM since 2005.
* World class trainers
Everyone claims they have great trainers. What we can say is that we have a
long history of sourcing the best qualified trainers.
* Training that works for you
ALC offer both Face-to-Face and Live Virtual Training both Publicly &
Privately - ensuring you find a course suitable for you.
View courses
WHAT OUR PARTICIPANTS HAVE TO SAY
A great overview of cyber security with great information.
- Live Virtual Training
Neil was very clear concise and provided great real world examples and detail
thank you Neil I have enjoyed the experience.
Thank you for a comprehensive virtual training .
- Live Virtual Training
The energy and communication style Arj uses is fantastic.
The ability to be able to provide real-life SIMPLE examples to complex
terminology is fantastic in helping understand quite complex processes.
- Live Virtual Training
Loved the enthusiasm with the trainer!!.
Made the course content interesting with real life examples.
Was well structured, kept to time and commitments.
- Live Virtual Training
I thought the presenter (Arj) was outstanding, he kept my attention for the
whole time, was very entertaining and I learnt a great deal over the week.
- Live Virtual Training
Arj was outstanding! Speaking a previous trainer and assessor I could not
recommend him enough.
Outstanding in charisma and material presentation.
Was able to talk to all points with relevant expansion when required, answering
any questions and provided relevant applications and examples.
- Live Virtual Training
Arj was great at keeping engagement levels and my attention. First online
training where I was engaged the whole way through.
Grateful Arj added more visuals, provided YouTube links and other web
links/articles to provide further context/information to help with the
understanding. Invaluable.
It is evident Arj has a passion for this and the knowledge to go with it. Keep
up the drawings!
- Live Virtual Training
Thanks so much Michelle for running a really great course.
Was a positive experience and the way you went through it all was very
informative and great preparation for both the exams and my future work as a
Project Manager :)
Keen to look at my next courses to do in my progression as a PM.
Thanks again for a really positive course and learning week :)
- Live Virtual Training
The course was great.
Special mention to the trainer Michelle who was very knowledgeable and conducted
the sessions very well. It is impressive how much I learned in these last 5
days!
- Live Virtual Training
Michelle did a great job and was able to spread out breaks and made the days go
fast.
Physical content was much appreciated and enhanced the learning experience
- Live Virtual Training
Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt
uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able
to have my camera on for large portions at a time, and delivered a fun and
engaging course.
Could not have asked for a better trainer.
- Live Virtual Training
Loved it looking forward to advanced module.
- Sydney, Face-to-Face
Thouroughly enjoyed the training course. David is exceptional as a trainer, used
great simple day to day examples to explain approach and logic. I personally
have a changed perspective now to talk about risk using right business context.
- Live Virtual Training
Great experience and quality for a training course. Excellent trainer.
- Sydney, Face-to-Face
David made the course very intersting by giving us real life expereinces, I feel
fortunale to have him as a trainer.
- Sydney, Face-to-Face
Course was very well structured and the experiences shared by David were very
valuable.
- Sydney, Face-to-Face
Chris is awesome and very knowledgeable.
Chris did an amazing job keeping me interested especially considering some of
the dry topics.
- Live Virtual Training
David was an amazing trainer, He kept me engaged throughout the whole training,
he used real life examples and situations I can relate to. This training will
enrigh by career devlopment.
- Melbourne, Face-to-Face
Overall its been a fantastic experience.
- Melbourne, Face-to-Face
Wow! Michelle had so much in-depth knowledge of the course, and was able to
explain some of the more complex aspects in a simple way, easily bring different
sections of the course together to give a broader picture of how it all fits in.
Very inspiring.
Appreciate that she was able to relate to the volume of new information she was
delivering to us and provide relatable examples.
- Live Virtual Training
Enjoyed the learning experience, as a non IT professional, I found the
presentation easy to follow and learnt a lot.
- Live Virtual Training
Trainer content delivery and time management was awesome....trainer and host
made audience attentive through out the session.
- Live Virtual Training
Arj was an incredibly engaging and knowledgeable instructor that kept on task.
No ego encountered either which can be a problem in the IT industry.
Fantastic use of tools such as kahoot to reinforce knowledge in a fun way.
Great use of discord to persist information outside of zoom sessions for future
reference.
- Live Virtual Training
Arj made the course engaging and added a lot of value with a variety of demos.
- Live Virtual Training
Very well constructed, really appreciated using scrum master practices like
liberating structures to work through the content was really clever and a way to
give the training multiple dimensions.
- Live Virtual Training
Loved the presenter’s wealth of experience, manageable pace and humour.
- Live Virtual Training
Peter is very learned, experienced, full of humour, not to miss very helpful.
- Live Virtual Training
Excellent presentation of material. Gave usa lot to think of and work through on
a board.
- Live Virtual Training
Great course/talk/discussions around the needs for companies latest tech and
what we need to do to improve our cyber security. We have a lot of work to do.
- Live Virtual Training
Great discussion, well presented.
- Live Virtual Training
Good overview of industry, has given organisaions lots to think/do before ASA is
hit.
- Live Virtual Training
Kim was incredible trainer, engaging and made things easy to understand.
Kim made herself available to be contacted for help and I genuinely felt as
though she was happy to be contacted.
All my dealings leading up to and during my study have been exceptional. Prompt
email responses and availability via phone.
- Live Virtual Training
Good course with a lot of resources. Practical exercises to stimulate thinking
and acting can increase its understanding and efficacy.
- Live Virtual Training
Leigh's training techniques, approach and explanation of the material was
captivating, entertaining and very informative.
Leigh's approach made the knowledge consumable and the course thoroughly
enjoyable.
Leigh is an amazing teacher!
Grateful for how relatable Leigh made the content, how informative and patient
he was with the class and engaging he was throughout the week.
- Live Virtual Training
Really enjoy the live training experience, use of whiteboard, flexibility to
enjoy course from home.
- Live Virtual Training
Great course. Neil was an excellent presenter and trainer.
He was very consistent in his delivery. He got through all of the syllabus in a
timely manner.
He was able to explain the concepts very well. His knowledge and communication
skills are great.
- Live Virtual Training
Neil is an ecellent trainer. I have a 100% success rate with courses he lead.
- Live Virtual Training
Found doing the course virtually good. It allowed me to have down time in my own
environment without distraction.
Michelle provided examples which helped us understand how PRINCE2 is applied.
Michelle was an awesome trainer, and I liked how she taught and helped us
understand.
She would take the time to ensure everyone had an understanding of what was
being taught, before moving onto the next section/component.
- Live Virtual Training
Peter was extremely knowledgeable in the materials and presented well.
It was great that he broke down some of the answers in the material for
participants to understand why a participate was the best choice out of all.
- Live Virtual Training
Alc have been outstanding from start to finish.
The course and materials provided were excellent. Chris Evans was excellent,
witty and engaging.
I wouldn't hesitate to recommend ALC .
- Live Virtual Training
Michelle was great at being engaging and answering everyone's questions.
The course was really well done for online training.
The practice exams were very helpful as it gave me reassurance on how well I'd
do in the exams and what areas I needed to improve on.
- Live Virtual Training
Outstanding! Peter combined a vast amount of knowledge with a wonderful sense of
humour, a brilliant instructor.
- Live Virtual Training
Great material and good training. Trainer is very experienced in the field.
- Canberra, Face-to-Face
ALC trainer delivered a significent amount of content in a short period of time
to an excellent standard.
- Canberra, Face-to-Face
Very knowledgeable and experienced trainer and the group of students. Stories
from real life experiences were very relevant and valuable.
- Live Virtual Training
Great course! Definitely recommended. Thank you Leigh!!
- Live Virtual Training
Loved the course, loved the trainer.
- Live Virtual Training
Great course, definitely got a lot out of it that will help in my new role.
Really liked Kim's training style.
Nice and relaxed, with plenty of opportunity for us to ask questions and discuss
- Live Virtual Training
Excellent, very accomplished and perfectly paced trainer.
Very knowledgeable lady, blessed to have her present to me a great learning
experience
- Live Virtual Training
Leigh is an excellent trainer, maintained his energy throughout the week, and
was very helpful.
- Live Virtual Training
Leigh is super knowledgeable and brings good energy to a long week.
- Live Virtual Training
I think Leigh as a facilitator is quite adept and knowledgeable.
- Live Virtual Training
Leigh was an amazing teacher and made the virtual experience better.
Very engaging, clear and able to discuss content at the right pace and prepare
us fully .
- Live Virtual Training
Peter did a great job presenting deep concepts in plain, readily absorbed
language.
The vast first hand experience brought theory to life.
- Live Virtual Training
A great 1 day general training course for any one in IT - either new to IT
(introduced to new terms etc.) or who has been around for a while (a good
refresher).
Well put together Peter. Good to see some examples of good practice templates.
- Live Virtual Training
Really great facilitator who was very knowledgeable and most importantly
engaging.
Michelle also focused on practical aspects and teaching how to use the resource
and use logic to better understand content (really helpful considering the
detail and just sheer volume of content).
Guides were very helpful and communication was clear
- Live Virtual Training
This is my second course through ALC and with Michelle as my trainer.
I cannot speak highly enough of Michelle, and how she gets across complex
methodologies in such a tight timeframe, I highly recommend ALC courses to all
my colleagues.
Thank you again for a fantastic course.
- Live Virtual Training
Peter's sharing of used case scenarios including insights coming from mates have
helped in keeping the class interactive even if it was virtual.
- Live Virtual Training
In a way, it felt like a face to face experience even it was remote.
- Live Virtual Training
Those varied experiences & reference materials/ links added value and made the
sessions interesting.
- Live Virtual Training
This is my 2nd time with ALC and you guys continue to deliver. Thank you. Will
work on my next cert - CISP or CCSP.
Also want to cite great service from Charisse who was quick to respond to my
queries -- helped me set up / payment options etc. Thank you Charisse!
- Live Virtual Training
Excellent content and delivered very well.
Leigh provided an excellent learning experience that allowed me to absorb a
surprising level of information over the entire 3 days.
- Live Virtual Training
Peter was an excellent instructor, and the highlight of the course. He clearly
contextualised course concepts and applied his experience to the content of each
slide to convey practical cases of use.
- Live Virtual Training
Having such a knowledgable instructor teaching the course was the main reason I
decided to go through ALC.
Overall, I found the course to be excellent. I'll be looking to register for
more ALC courses in the very near future.
- Live Virtual Training
Thanks Rob!! I learnt a lot and am feeling motivated to dig into some more
reading and how I can improve my work processes.
- Live Virtual Training
This was a good course to get an overview and broad understanding of what DevOps
aspires to.
Rob provides valuable insight and depth to the topics covered but it is hard
being talked at over 3 days to stay focussed.
The quiz's were good and more interactive things would assist perhaps in keeping
us focused.
Thanks Rob I enjoyed it
- Live Virtual Training
I found the course to be really good and covered a broad range of topics, the
instructor gave lots of good personal insight into the topics which helped drive
a lot of points home or prove the relevance.
I would be keen to look at following up with the Devops engineering course.
- Live Virtual Training
The virtual training was awesome! Being able to collaborate with the other
attendees in general and being able to transition into break out rooms when
required was fantastic. Hands down the best online training course I have
attended is a long time. Access to the student guide and open assessment was
very helpful. I was able to prep for the course and see where my knowledge of
the Scrum Master processes were at prior to the course.
- Live Virtual Training
I am extremely impressed with this course. Ferzeen is amazing! Her level of
knowledge and ability to explain everything in easy to understand terms and
scenario's was fantastic.
I felt like I was engaged the whole time which is not something that I can say
for other courses I have attended.
I have already stated to my Manager that if there is anyone else who wishes to
take the PSM Course within our business unit, then this course is on the top of
the list.
- Live Virtual Training
Great mix or theory and practical work, Ferzeen was able to keep great
engagement over thew two days
- Live Virtual Training
I loved it. I realise virtual training isn't great for everyone, but I found it
easier to focus being in my own environment. Could be the introvert and
reflector in me :)
Kim was awesome! Very engaging and shared plenty of real-life experiences that
directly related to the material. Really great course.
- Live Virtual Training
Fantastic to be able to achieve the training without the burden of travelling.
Enjoyed the time away from the office to focus on the training!
Leigh did an excellent job of making the content relatable and interesting. His
pace was good and he managed the virtual environment well.
- Live Virtual Training
Very engaging experience, feels as if we are in a room together albeit
virtually.
Having had numerous virtual trainings in my career, I can whole heartedly say
that this has been at far the best one yet.
Jes Irving as a host in the mornings made us feel comfortable, relaxed and made
the mornings less gloomy as is with some training sessions where the mind is not
yet awake so to speak :-).
Excellent staff, trainer was amazingly experienced and knowledgeable, and I
always say give credit where credit is due and well done! Really enjoyed it.
- Live Virtual Training
Axel pulled out all the stops to ensure a dry topic was kept fun. A very hard
thing to do.
I love the cute extras of the stationary pack and the mentos.
- Live Virtual Training
The trainer was very knowlegable, it was delivered in a very professional manner
with lots of industry experiece shared to make thigs exciting.
- Live Virtual Training
Thank you very much for arranging the course material to me on the next day
immediately after registering. Excellent!
I choose ALC by seeing a statement on your website "Learn from the best", and
indeed I experienced the same by listening to Les Bell for CISSP course.
Awesome!
Les Bell - wow, what an energy (consistent throughout the day), presentation
skills and knowledge.
- Live Virtual Training
Very convenient, much easier than in-person to attend.
- Live Virtual Training
Really good idea to save on commute time.
- Live Virtual Training
Chris is a fantastic instructor! His breadth of knowledge and experience
definitely added flavour to the course material.
- Live Virtual Training
Kudos to the ALC Team for delivering/ facilitating a world-class Agile Project
Management Training.
The hands-on approach and guidance provided in tackling the exam practice
questions was value-adding to the participants.
- Live Virtual Training
I really was impressed with the testing standards, I like the fact everyone was
working on different papers, I think the course really develops your skillset :)
- Live Virtual Training
Live virtual training experience provides more flexibility than classroom
training.
- Live Virtual Training
Neil was fantastic, really engaging and helpful. Always checked in, regularly
clarifying more complicated concepts and providing real world examples to help
contextualize.
- Live Virtual Training
I studied the guide and pre-course instructions before the live training and it
really helped give me a strong ground-work for the type of training Neil
provided.
- Live Virtual Training
Kim was a great trainer. She provided valuable insights on how to apply the
theory in our organisations.
- Live Virtual Training
Thank you Peter for the informative and fun learning.
Peter is very knowledgeable and answered questions that was outside of the
course knowledge.
- Live Virtual Training
I don't normally like virtual training but this was very good.
- Live Virtual Training
The stories and experiential anecdotes were great to hear alongside the
material.
It helped the content stick.
- Live Virtual Training
Thanks, Peter. the course was really great!
- Live Virtual Training
Peter was great and really passionate about his topic with loads of experience
- Live Virtual Training
I will be recommending to others at Rio Tinto.
- Live Virtual Training
High quality material and the pens and markers are a nice touch.
- Live Virtual Training
Manisha's approach and delivery was awesome. Engaging all members of the team
throughout the course.
The use of real life situations from her experience and ours brought it all to
life seamlessly.
- Live Virtual Training
Overall course was good, Manisha's method of teaching was great and allowed it
to be more relatable between theory and real-world applications.
- Live Virtual Training
LVT - Best way to train.
Loved the highligher pens and notes, came in super handy.
- Live Virtual Training
It was my first virtual training experience and I was very pleasantly surprised
at how effective it was as an experience.
- Live Virtual Training
LVT - It is really good as you see everybody's faces all of the time.
Not having to commute, so really good use of time.
- Live Virtual Training
The Trainer made it an excellent course.
The guide and instructions were very clear.
- Live Virtual Training
Michelle did a great job of keeping us engaged, getting through the content and
answering questions throughout.
- Live Virtual Training
The discussions were great.
Helped understand how we might move in the right direction, and how to overcome
some of the challenges we face in our organisation
- Live Virtual Training
Michelle was amazing and really helpful and understanding throughout the course,
lovely to have had her as our trainer.
Thanks again!
- Live Virtual Training
Michelle had a thorough understanding of the course content and was able to
adapt it to our scenario and answer all our questions
- Live Virtual Training
Michelle made the course material relevant to our organisation which made it
easier to grasp. She was excellent in not only explaining the concepts but
putting them into context, providing examples and answering our questions. Her
approachable style and vast knowledge have made this course enjoyable and very
beneficial for our team.
- Live Virtual Training
For an online course that was engaging. I do like Neil's approach and example.
He make the session enjoyable.
- Live Virtual Training
All the practical elements of the course were excellent - the material, the
trainer etc.
- Live Virtual Training
Kim was clear, concise and patient. Kim took the time to ensure I understood her
response to any of my questions.
- Live Virtual Training
Leigh was happy to accommodate questions directly relevant to my current role in
Enterprise Architecture which was a nice value add.
He presented things in an easy and relatable way. Thanks
- Live Virtual Training
Excellent trainer - really managed to keep me fully engaged across the multiple,
long training days - not an easy thing to do considering the density of the
material involved.
- Live Virtual Training
Leigh was excellent, absolutely knows his game. So thankful he did my
introduction to TOGAF.
- Live Virtual Training
Keep up such a high standard of delivering a virtual course. Very knowledgeable
and such an outstanding trainer.
This is one of the most organised training courses I have attended so far. Thank
you, Michelle for patiently answering our questions.
- Live Virtual Training
Our approach of, in a training room with all participants and the trainer online
worked amazingly.
Michelle approach of tailoring the course to suit our group and organisation was
appreciated and assisted in learning.
I would recommended this course in this format and with Michelle to any staff
member.
- Live Virtual Training
Thank you so much Leigh and ALC.
From booking into the course to finishing the course, everything/one was clear
and informative. Loved the real life examples.
- Live Virtual Training
Leigh was a great trainer, very engaging and provided easy to understand
examples.
I also loved talking through the rationale of why answers were correct/incorrect
and learnt alot approaching the course this way.
- Live Virtual Training
Leigh was one of the best trainers I have had since working in the Public
Service for 12 years.
He provided many examples in 'everyday life' in order to understand the content.
He was also very knowledgeable and had hands on experience which helps when
delivering the training.
He made it enjoyable and realistic as to how to approach everything including
how to prepare for the exams.
He is one trainer that I will be recommending for colleagues to try and have him
for any training that they do with ALC.
- Live Virtual Training
Was fabulous - Peter engaged us thoroughly by bringing us into the training.
- Live Virtual Training
Axel was a great trainer and made the entire experience enjoyable and fun.
Trainer Axel was great.
- Live Virtual Training
I appreciated Peter's extensive knowledge, his examples, providing useful extra
resources to look at.
- Live Virtual Training
Peter is very knowledgeable and very engaging.
He shared his vast knowledge and there is quite a lot of good discussion among
the participant sharing their own views.
- Live Virtual Training
Clear delivery in his presentation with real life examples. The material also
summarised the long and detail content in the book.
- Live Virtual Training
Having previously completed 2 certifications face to face in the past, the
online experience was more useful to take notes.
Peter made the online experience entertaining, very interactive and enjoyable.
- Live Virtual Training
Peter Nikitser was exceptional and I greatly valued his experience, expertise
and good humour throughout.
His rational advice, particularly around the exam technique and question style
is invaluable for study preparation.
- Live Virtual Training
Peter was great, very informative and happy to discuss potential issues with
course content.
- Live Virtual Training
Great discussions between Peter and Trainee's.
- Live Virtual Training
Instructor has vast experience and expertise, I learned a lot from him.
Aside from the theoretical lessons, he share real-life examples which made it
easier to understand the theories.
- Live Virtual Training
The course was more enjoyable than expected.
- Live Virtual Training
Lots of real life examples were discussed which made it easier to understand and
see applications in my work place.
- Live Virtual Training
Having the course material delivered prior to the event was amazing and the
regular email updates and calls from Charisse were fantastic.
- Live Virtual Training
Kim was a fantastic trainer and the remote experience worked well with our small
group size, there was lots of open collaboration and ample time to share
experiences.
- Live Virtual Training
Les was an excellent and entertaining trainer. I enjoyed the week.
- Live Virtual Training
Chris is highly experienced, great connection with students a valuable
instructor passing on great information
- Live Virtual Training
The virtual training was perfect and is now my preferred method.
Chris is a wealth of knowledge and his way of conveying the content was perfect.
- Live Virtual Training
Course material was good and concise and easy to follow. All the handouts were
of assistance in floowing and good for review purposes.
Excellent quality - contained everything required and the highlighters and tabs
were a nice bonus.
Very professional delivery - glad I chose ALC.
- Live Virtual Training
Peter was extremely knowledgeable and experienced which made the training
experience enjoyable.
- Live Virtual Training
Great trainer, humourous and engaging with sharing of personal examples to help
set context/application for a beginner, games fun/interactive too
- Live Virtual Training
Neil is great. Really fantastic teacher
- Live Virtual Training
I loved the use of the Miro board to keep us engaged in the training and loved
how Fez kept us engaged by encouraging us to participate.
Ferzeen was an fantastic teacher, easy to understand and follow where there was
no question that wasn't met with either an answer there and then or followed up
with.
Felt we were in very well hands.
- Live Virtual Training
Garry is every engaging, knowledgeable and experienced. It was a pleasure
attending the course.
Experience of Trainer was useful to have context and lots of real world cases
- Live Virtual Training
Axel is a great and energetic facilitator that made it easy to stay engaged and
follow the course material.
I passed the exam with flying colours and put a lot of that down to how well the
training set me up for success
- Live Virtual Training
Simple and informative. Course materials are very detailed yet easy enough to
understand.
Neil is an amazing trainer. I have now attended 2 trainings with ALC both of
which were run by Neil and he is simply awesome and amazing.
He interacts with the audience and ensures that all questions and queries are
addressed. He also sets up kahoot quiz which helps me understand the concepts
better. His experience clearly shows during the sessions and the way he conducts
the training which is highly positive, professional and motivating. "Thank you
Neil, you are a legend."
- Live Virtual Training
DLJ was a fantastic and engaging trainer. Given the complexity of the topic -
his knowledge and ability to share this was impressive.
Best student guide i've ever received - very impressed.
- Live Virtual Training
I personally enjoyed this training and would like to recommend within my
contacts going forward.
- Live Virtual Training
Overall - excellent.
Really handy to get printed copies of the material and getting the additional
materials (notebook and highlighters) was a very nice thought.
- Live Virtual Training
Very well organised training program right from the enrollment to the finish.
Course content is highly engaging and covered all aspects of the course.
- Live Virtual Training
Neil was very helpful and delivered the training extremely well.
- Live Virtual Training
Overall, Extremely happy with the course and ALC, thank you very much.
Instructions were clear and training materials were well received.
- Live Virtual Training
Was terrific. Can't compliment Neil enough, does a great job at explaining a lot
of content in an easy to understand way.
- Live Virtual Training
Leigh Harris the trainer made the course entertaining and easy to understand
especially the harder concepts. Unlike other trainers I've experienced he doesnt
just read word for word from the slide deck in a mono voice. His anecdotes and
animated teaching style really did make the experience engaging to the point
where I was hearing his voice during the exams when using his tips.
- Live Virtual Training
If I get to do MSP this year, I hope to get Leigh for that too. Thanks ALC for
this experience.
- Live Virtual Training
Great course, great company. There are cheaper run courses by others out there,
but I come back to ALC for training because of the quality of teaching and
materials.
- Live Virtual Training
Leigh was excellent, making a course actually fun to study. Which usually
doesn't happen that often.
- Live Virtual Training
Trainer was good and gave useful examples that could be used in real life.
Didn't focus just on how to pass the exam which I have experienced previously.
- Live Virtual Training
Really well conducted and structured by Michelle. Guide is easy to follow and
textbook is excellent. Big thanks to everyone involved. everything was great.
- Live Virtual Training
Was very impressed with the knowledge and skills of the Trainer. A lot of
content to go through and a long time, but her energy and knowledge made it
really engaging from start to finish.
- Live Virtual Training
was good at pinpointing material and explaining the different components of ITIL
based organisational structures for delivery.
- Live Virtual Training
Peter was a great instructor who was extremely thorough with his explanations of
concepts, and was patient while re-explaining certain topics
- Live Virtual Training
the zoom experience was good. As mentioned below, I really liked the printed
book that was sent which had the slides in plus lots of space to write - this
helped ensure I wasn't looking at the screen all day. The experience was way
better than I expected. I was disappointed not to get an in-person delivery
option (mainly due to sitting through way too much zoom only internal training
over the past 3 years due to the pandemic, so have been burnt by that), however
after attending I was more than satisfied. The course text book had plenty of
space for notes so I was able to look at that and not just a screen all day. The
2nd camera Neil had for showing him drawing diagrams was really good and the
quiz's were really good for helping cement the learning. Neil was well paced in
his delivery, and very good at highlighting key points a number of times and in
different ways which really made them stick - perfect prep for a theory exam.
I'd prefer this delivery method going forward now.
- Live Virtual Training
Zoom just worked! Course resources were fantastic and glad that ALC continued
with the training traditions by providing Mentos in the pack :) Peter N was a
brilliant and knowledgeable trainer. His passion and real-world examples were so
relevant, and he actively ensured that engagement with all the course attendees
was tailored and meaningful. Lecturer worked well at keeping students engaged.
Peter had excellent knowledge and experience and continually relayed the course
theory to real life examples, excellent, thanks.
- Live Virtual Training
The student guide content was good. I liked the course. Now for the exam!
- Live Virtual Training
Trainer was personable, experienced and patient. He received and gave
constructive feedback from the trainees well.
I was impressed by Leigh's understanding and awareness of trainee diversity
across age, experience and of course timezones. I would not hesitate to
undertake this type of training experience again.
- Live Virtual Training
D LJ has been very engaging, it has been a great session with him and would
definitely recommend anyone who wants to go for the course with him. Thank you!
- Live Virtual Training
I did the Change Management Foundation Course and Kim was a wonderful trainer -
she was super clear and easy to understand.
- Live Virtual Training
Course and instructor were great. Would like to say that Michelle was very
informative and knowledge of the topic was outstanding. She was very interactive
and encouraged interaction from the group in a friendly and encouraging way. It
was quite a relaxed course considering the subject.
- Live Virtual Training
The live virtual training experience was valuable.
Peter is an excellent trainer and kept us engaged across all 4 days. He is very
knowledgeable and very helpful in explaining rationale behind the concepts that
were discussed.
I find it more efficient than face-to-face training as it allows us to navigate
between screens when researching and typing notes whilst also staying engaged in
the virtual classroom discussion and slide presentations.
- Live Virtual Training
Great amount of training material provided and arrived in time before the date
of the course. The student guide was very handy to follow along during the class
and write notes.
The activities and questions were a great way to discuss answers and other
student's perspectives.
- Live Virtual Training
Have never done virtual training so this was very different for me. But I
enjoyed it.
Neil was amazing, and very well versed in everything ITIL, he made it
interesting and insightful so we didn’t fall alseep but also made us all feel
very welcome to provide feedback and experiences.
- Live Virtual Training
Neil is an excellent trainer. He explained all the concepts well. T
he diagrams and examples he showed were very clear.
I feel more confident now in doing my role.
- Live Virtual Training
Kim is a fabulous instructor with a wealth of knowledge.
- Live Virtual Training
Alc admin staff were extremely helpful and responsive to emails.
Peter is extremely experienced and represents ALC and the cyber security
industry extremely well. Peter displayed extremely high job knowledge and
experience at all levels (strategic and tactical), but the thing that was
impressive was him applying his experience to his students workspaces and on top
of that; related course content to the students so that the learning content is
applied better.
I will be back to do another course with ALC, preferably one of the courses
Peter has written.
- Live Virtual Training
Neil is an excellent trainer. He explained all the concepts well. The diagrams
and examples he showed were very clear. I feel more confident now in doing my
role.
- Live Virtual Training
Thank you. Another valuable ALC training course. I look forward to receiving the
exam voucher and sitting the exam in next week or two.
- Live Virtual Training
Chris E was excellent not only at communicating the content, but at delivering
an engaging experience.
Especially for what can be a rather dry subject, he made the overall experience
enjoyable. Thanks Cris!
- Live Virtual Training
Very smooth and helpful. Wish there was a way to get the lecturer's hand written
notes to be digitally available. Very clear and easy to follow.
- Live Virtual Training
The trainer was fantastic, very clear and helpful. Lots of opportunity to ask
questions. The quizzes helped me understand where I needed to review. The pace
was fast but not unmanageable. 100% quality training.
- Live Virtual Training
Training sessions were interactive and engaging.
- Live Virtual Training
DLJ was the best trainer I have ever had.
Very engaging (usually very hard to stay focused online but not at all with DLJ
and the study materials supplied).
Very knowledgeable and his story-telling was really engaging and helps to retain
information.
Also, very entertaining and instils confidence in us. Amazing guide that was
sent out and the wall chart - very helpful.
The materials being printed and posted out really assisted with the learning
process, the additional highlighers etc were also very distinct edge on any
other training I've received.
The most organised training I've received.
- Live Virtual Training
Interactive, great training - Many thanks! Great pack and material included. All
was great!
- Live Virtual Training
Everything was available in the kit, all quality materials. Guidance on what to
read ahead of time was clear and the book was well presented to make this easy
to do.
- Live Virtual Training
Initially I was hesitant that this was online and not in person as I was
concerned about my attention span being at home rather than in a classroom but
Chris was super engaging and everything ran very smoothly. 10/10 :) Chris was
amazing, well presented and deep dived into a lot of technical and managerial
aspects of cyber security.
- Live Virtual Training
The trainer was excellent at exam prep. I really felt this was beneficial and I
appreciated it greatly. Leigh is very experienced instructor he seems to
remember everything in the book and he always uses many interesting examples
while he was explaining to us. Thanks a lot Leigh. This was my second ALC course
that I have done with Leigh. I have learnt a lot from him in both instances and
I look forward to having another opportunity in the near future. The presenter
was quite good at relating the theory to real life experience.
- Live Virtual Training
My trainer is excellent and experienced. It really helps me understand the
module, which is wonderful. Course is interactive. The case study and exercises
are helpful to understand the framework better.
- Live Virtual Training
Leigh did an excellent job walking us through the material and preparing us for
the exams. Thanks Leigh for a challenging but engaging learning experience!
- Live Virtual Training
Neil is an exceptional trainer. His training style greatly helped my
understanding of the concepts, especially when he used his previous work
experience as examples. He was accommodating to all participants and was
encouraging during discussions in the breakout sessions. Kudos to Neil!
I personally will need to study more for the exam, but after the two day
sessions I am more confident in the ITIL 4 Foundation material and will
hopefully implement my learnings in the workplace. Provided plenty of
questions/scenarios and quick tips for exam.
Really liked his delivery of material.
Never put pressure on any attendee, felt very comfortable to answer questions.
- Live Virtual Training
The practitioner section of the course was very engaging and helpful.
One of the best courses I've taken. Thank you.
- Live Virtual Training
DLJ was a very knowledgeable, highly articulate and fun trainer. He has very
positive energy, especially conducting a course at 1 am his local time. He also
provided real-life examples which made it easier to link it to understanding the
ITIL concepts
- Live Virtual Training
I'm glad I had Chris Evans facilitating this course, it made a big difference to
have someone with his vast experience presenting. Also all the additional
references shared left me with a nice library of resources to expand my
knowledge post the course. Thanks again to Chris and team. Chris was excellent
presenter with a wealth of knowledge on the subject matter. I thoroughly enjoyed
the course. it was a great course that covered alot of aspects and certainly
provides a good starting point to learn more about the cyber industry. Very
informative Teacher, showed clearly that he had great experience and Knowledge
on the subject matter.
- Live Virtual Training
Good navigation, clear and precise. The camera tool being used was informative.
Neil was easy to follow and displayed a high level of experience.
- Live Virtual Training
Manisha really makes the course very relatable to the principles and theories.
Her approach of using live examples to demonstrate processes and themes really
helps me to digest in a logical way as well as makes this experience fun (which
I did not expect). Going into breakout rooms for group activities was good.
Trainer's use of iPad to draw diagrams to explain concepts before we did the
readings was very helpful. Enabled me to better grasp concepts and answer the
practice questions. Trainer was excellent. This was the most engaged I have felt
in a course delivered completely online. Her delivery was relaxed and very
professional. She seemed very knowledgeable and had a lot of valuable
experiences to share as examples.
- Live Virtual Training
In terms of a learning experience, very good, engaging, content delivery changes
kept it interesting. Trade off worth being able to do it at home.
- Live Virtual Training
I loved being able to do this from home, particularly with the homework
requirements on top of the training day. I didn't have to lose time on travel.
It made sure I was able to get reasonable breaks in, but still have time to do
the additional work. Thank you Leigh - the course was fantastic, I think there
was a lot of value in all of it. I also appreciate your support and
encouragement (noting I am a PM in IT, so not all of us are whiny if the
examples are not about IT - I actually preferred that and enjoyed the range of
examples :-) ) The examples were really useful for breaking concepts down into
every day applications/events/scenarios. heaps of example exams which were
great. having the slides available to also write on helped with keeping on
track. Leigh's energy and humor is infectious and was great for keeping us
motivated - even when the group was lacking energy in the later part of the
week.
Breaks were well spaced out during the day and the flow of the sessions worked
really well. Especially enjoyed the Practitioner days - breaking up the chapters
and working through the sample exam in pieces with immediate explanations for
answers worked really well for me.
- Live Virtual Training
What an interactive training it was. I can’t wait to incorporate what I learned
for a productive result.
DLJ presented the course content in an engaging and knowledgeable way, which
primarily enabled me to understand and appreciate the subject matter. It was fun
and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to
relate the topic new to us.
- Live Virtual Training
It nice to have a soft copy of the review manual so can do review on the go and
not worrying bringing the book . Very clear and concise.
- Live Virtual Training
Sue was very structured in her delivery and the use of the learning materials,
MIRO for group exercises and going through sample questions provided a nice
balance.
- Live Virtual Training
Course was great! Really enjoyed the approach and material for MSP in a virtual
setting. The use of Slido for the multiple choice questions and Miro for
workshopping and group activities really helped. This has been one of the best
training courses I have attended. Well laid out course material. The book
arrived with the folder in time with no issues. Sue is a great trainer with
expert knowledge on the MSP.
- Live Virtual Training
Rob was really engaging and a great big thinker, I loved it!!
- Live Virtual Training
I do not use ZOOM much. Great experience.
- Live Virtual Training
DLJ made the experience shine, his use of humor and real world examples really
helped me understand the subjects.
- Live Virtual Training
Above expectations all around. Extremely good and convenient.
- Live Virtual Training
Well designed. Extra resources are available for the ones who want. So great!
- Live Virtual Training
David was engaging and interactive. Used his real-life experiences to bring
concepts to life. Definitely could tell that he knew the subject matter in great
detail.
- Live Virtual Training
DLJ was really engaging, passionate and made a dry course/material fun and
relevant. He pointed out areas to be wary of for the exam. I loved his energy
and the way he delivered the training!
Thanks DLJ! Keen to see more of you in future training sessions
- Live Virtual Training
Zoom worked well and was clear with sound and picture with minimal 'technical'
issues. The breakout rooms worked well. I really like the Virtual Training
Experience and the ease of being able to take notes during the course. it is
still as easy to 'interact' as a live environment. The course went well, with
Leigh doing a good job to keep us engaged.
- Live Virtual Training
Zoom features made the visual content very accessible and the tools of break out
rooms were efficient. The audio was clear and precise. This was my first Live
Virtual Training Course. I have attended classroom set up's previously and I
would say that the Virtual experience has been surprisingly better. The content
was clear and easy to follow. We did not miss out on the group exercises and
having direct access to Leigh, if required. Most of my enjoyment would be
largely attributed to Leigh's presentation skills and high level of experience
and passion for the BA skillset. Thank you for using many analogies which made
the content relatable but also practical comparisons for everyday use, both
Professionally and Personally. All provided materials were functional and had
purpose prior, during and I foresee the textbook as being of use in the future
in my current role. Thank you to Leigh and ALC for empowering myself with more
knowledge and techniques to assist our company in making sound decisions in the
BA world of ConnectEast.
- Live Virtual Training
Leigh was excellent at retaining my concentration and focus which resulted in a
better experience than I expected
- Live Virtual Training
Enjoyed the Kahoots tests.
- Live Virtual Training
Neil was fantastic and explained everything very well. He answered any questions
thoroughly.
- Live Virtual Training
i thought the communication was excellent - all email replies were prompt. Pack
arrived quickly, with plenty of time to spare & when i was told it would. Follow
up phone call to confirm i had everything was thoughtful. informative, very well
explained and i feel i have learnt a lot to take back to my day to day role.
- Live Virtual Training
Very well done for an online course. I really liked Neil using the doc cam next
to the slide deck to talk through material and annotate slides to make a point.
I found it really clarifying and easy to follow. Great course material and
experience. Very communicative. The best online training course I have found in
terms of communication and professionalism. ALC really try to make the online
course format work and put a lot of effort into how they do things e.g. mailing
Mentos out is a great touch. The ALC courses I have attended online are the best
online courses I have found. ALC and their trainers are very professional and
have put thought into the online training experience.
- Live Virtual Training
Every good experience with the virtual training! Nothing to complain. Thank you
ALC Training for providing these virtual courses!
- Live Virtual Training
Garry is very knowledgeable with the course subjects. Very often, he would
compliment the trainings with stories, analogy, etc, which can help us to
understand the subjects better. He also manage to give us different perspectives
on how enterprise governance works in organisation. Garry is also being very
patience with us when comes to using Zoom.
- Live Virtual Training
Very engaging and exciting. I appreciate the flexibility to log in from across
the globe! enjoyed the overview presentation of the entire course in a short
three days. It was concise, rich in information and clear on what is important
to know especially on what to expect in exam setting. I kindly request for a
certificate of attendance or confirmation of CPE hours as part of my ISACA
membership requirements. thank you.
- Live Virtual Training
Very detailed and great delivery.
- Live Virtual Training
Truly enjoyed the two days learning and as someone that is new and don't know
about SCRUM, it's very helpful that it is an engaging class.
- Live Virtual Training
The trainer was good, time was perfectly managed, gave really good examples and
was very approachable.
I would love to attend the training again with Leigh.
- Live Virtual Training
I thought Peter made the sessions interesting and kept a good pace that allowed
coverage of the material, discussion and regular breaks. It worked very well for
me.
Peter was fantastic! Really ensured everyone understood the content. Thanks!
- Live Virtual Training
I really enjoyed the trainers approach and the way the virtual training was
delivered.
- Live Virtual Training
Les was an extremely knowledgeable lecturer.
The content, explanations and examples were well defined.
- Live Virtual Training
Kim was a brilliant host and trainer. Very calm and supportive. Guided us
through the course effectively and efficiently.
Kim was an amazing trainer. She really delivered it well and made it very
engaging and interactive.
Amazing course and quality training.
- Live Virtual Training
Excellent Course. Chris very knowledgeable and presented in an engaging way.
Friendly pre-course instructions and student guide.
Enjoyed meeting diverse participants online from all over Australia and NZ that
contributed to interesting conversations, sharing various experience across
different sectors.
- Live Virtual Training
All the way through I was really engaged, thinking, participating with a group
of people who I hadn't met.
Keep doing it this way. I can't think of any improvements.
- Live Virtual Training
Peter is fantastic, his knowledge about each module is incredible.
I really enjoy his personal stories about his experiences and all the reading
recommendations!
Peter's instruction was excellent.
- Live Virtual Training
Neil is a fantastic instructor. Loved the kahoots and interactivity of the
course!
Neil was very patient to run through the content and explain the justification
for each answer.
The course ran like clockwork and to planned timed sessions.
- Live Virtual Training
Fantastic course! I highly recommend both the course and trainer Chris Evans.
The course was quite demanding with a lot of information covered, but Chris was
engaging, entertaining and encouraged conversation and participation.
- Live Virtual Training
Going through practice questions as a group was good. The gamification was
excellent.
- Live Virtual Training
It was great to see that attendees were on time so the session was ran smoothly
without disruption & attendees were willing to share their knowledge and
experience during discussion time.
Gary allocated time at the end of each day to go through QAE together as a group
and I found that to be very useful.
- Live Virtual Training
I thought the course ran smoothly. I appreciated that Neil had his document
camera set up to quickly show us things on paper - I found that really helpful.
- Live Virtual Training
Very professional and enjoyable
- Live Virtual Training
Communication from ALC was excellent as usual.
- Live Virtual Training
I really enjoyed this course. I found it the right mix of material for the exam
as well as material for the real world. I appreciated the time Neil took to
answer questions and share his extensive experiences and knowledge. I found this
course very very worthwhile and applicable to me.
- Live Virtual Training
Fez was amazing. You could tell she had a lot of relevant experience and she had
answers for everything that came up. Exactly what you want in a trainer.
- Live Virtual Training
Neil was able to elaborate on the ITIL concepts when asked. He is also
professional, friendly and helpful. The materials provided covered significant
topics and concepts to prepare us for the exam.
- Live Virtual Training
The course was fantastic. A great introduction to SCRUM with relevant real life
examples and comprehensive course material. Fez was a great instructor and
answered everyone's questions and encouraged class participation in the course.
Student guide and pre-course instructions were very helpful and comprehensive.
My course materials for this course arrived in time at my apartment due to an
ALC staff member contacting me to provide my address to mail the materials to.
It was a busy week at work and I appreciate the follow up phone call as without
it the course materials might not have reached my apartment in time.
- Live Virtual Training
I really liked the course I feel i have learnt a lot and have some really good
material to take away.
Leigh was very passionate and engaging in this course.
Best trainer/teacher I have had.
- Live Virtual Training
Could not fault the course, I felt very engaged the entire time. I feel like I
have learnt so much from Michelle and really appreciate the reinforcing of key
aspects within PRINCE2 to help embed into our mindset.
- Live Virtual Training
I found Leigh funny, enthusiastic and engaging.
- Live Virtual Training
Leigh was an excellent presenter and obviously very familiar with the course
material
- Live Virtual Training
I had fun during the classes, DLJ certainly knows how to make the class fun and
at the same time productive.
Most trainers just read the slides which can be boring to most, but DLJ's style
I like it, at the same time he will tell you stories from his past experience
which applies to ITIL practices.
Well done DLJ!
DLJ was inspirational. He made the course very interactive and engaging, despite
the remote learning environment.
The content was fantastic and relevant to my day job. Really enjoyed the course.
- Live Virtual Training
Peter is a great trainer and provides a lot of his professional experience into
the course topics. This was the most value added to the course.
- Live Virtual Training
The best part is vast amount of industry experiens
by the instructor - Gary. The practical do and don't makes all the difference.
Gary is a knowledgeable trainer who presents well and provides a constructive
learning environment.
Just Brilliant course and overall experience.
For this reason, the ISO 27001 Lead Auditors course has been one of the most
enjoyable and informative courses I have ever attended in my 25-year-long
career. Thanks, Gary and ALC :)
Zoom was awesome for the flexibility of being able to attend the course.
I was able to manage some critical work requirements to suit around the course
material and the instructors experiences and ability to provide excellent detail
on ambiguous topics with his experience.
Brilliant course - great materials, really informative and very interactive even
though it was done remotely.
Just Brilliant course and overall experience.
- Live Virtual Training
The materials provided were high quality and arrived early.
The sample exams were very helpful in gauging the days session and overall
progress.
- Live Virtual Training
Neil is a great presenter and knows the content in great detail. Much
appreciated.
- Live Virtual Training
Neil was a brilliant and very informative facilitator.
Probably one of the best of hundreds I've learned from.
He controlled the flow of the content well and adapted practical examples to
content to give clear context.
- Live Virtual Training
I thought Kim did a fantastic job, she was warm and friendly while being
extremely knowledgeable in the area we were studying.
I'm hopeful ALC run a Managing Portfolios course soon as I have this one on my
list and know Kim also teaches this too!
- Live Virtual Training
Content was well structured and engaging.
I was extremely impressed with the trainer and the level of knowledge/
experience that the trainer had.
- Live Virtual Training
It was well organized, and Axel kept us all engaged throughout the course using
his real life experiences as applications. Well done Axel!
Very well run and presented course.
Was quite fast paced, but Axel kept us all engaged throughout with exercises and
his energy presence.
- Live Virtual Training
Had our reservations going into it, wanting the group training experience, but
it was really, really well delivered.
Michelle is highly knowledgeable and has a very collaborative, agile training
style which is conducive for efficient learning. (Disarming and comfortable)
- Live Virtual Training
Peter presented the subject with strong expertise on the subject making the
learning and discussions more interesting and presenting the differences between
the theory and the practice.
- Live Virtual Training
Michelle’s delivery was absolutely fantastic. Michelle was able to keep everyone
engaged throughout, by delivering the content in a pragmatic approach.
Michelle enabled this through theory based learning, as well as through group
exercises, whilst providing real life experiences and tip, which I thought was
invaluable.
Michelle is an excellent presenter and trainer.
Michelle’s experience with the practice and in the course is evident throughout,
which made for an enjoyable learning experience.
Thank you Michelle, found it very useful and looking forward to starting to
apply this at work.
Michelle’s explanations and real-world examples demonstrated her thorough
knowledge and experience of DSDM.
It certainly helped me to understand DSDM beyond what the Handbook alone
offered.
- Live Virtual Training
Leigh was amazing and very enthusiastic. He was 10/10.
Many thanks to Leigh definitely made the virtual course bearable with all the
info covered within 3 days.
- Live Virtual Training
Peter provided an excellent, engaging presentation of well-prepared content.
Peter was excellent.
Given his experience and wealth of knowledge, he made the topics so easy. Hope
to come back for another training.
- Live Virtual Training
I found Neils presentation of the course very good.
He was extremely helpful & I loved the discussion around real work examples he
provided.
He displayed great knowledge & was very clear & concise in his communication.
- Live Virtual Training
Excellent course for someone with minimal exposure to Cybersecurity.
A large amount of data over a compressed timeframe but I cant think of a better
way to present it.
- Live Virtual Training
Amazing trainer, Robert brought a wealth of experience across the industry into
a really well demonstrated training course.
Additionally Jess who supported the running of the course was great in helping
make sure everything was setup and running the way it should be.
- Live Virtual Training
Very well set out and presented with key materials provided and appreciated.
Leigh was exceptionally knowledgeable.
It was an excellent opportunity to ask complex questions about the material and
methods to be applied, not only to the exam but work environments and tangible
skill sets.
- Live Virtual Training
Excellent trainer and willingly to guide & share tips to prepare the exam.
Chris an excellent knowledge of the subjects covered.
- Live Virtual Training
Instructor was so calm and very informative.
This is the 2nd course of Neil's I've attended. He's a brilliant trainer. Course
content is well explained with lots of real world examples. Thanks Neil :-)
I would like to say Neil was an outstanding trainer. His knowledge of the
subject is excellent, very open to discussion.
All the content was covered at a comfortable pace.
- Live Virtual Training
I was sceptical, but it worked really well.
Kim did an awesome job at maintaining energy, focus and attention for the 3
days.
She was very inclusive to all participants too.
- Live Virtual Training
It was a wonderful experience.
Very informative course. Keep up the good work.
- Live Virtual Training
DLJ was an awesome trainer and managed to keep the training engaging despite
relatively dry course material.
Loved the interactive quizzes and anecdotes, and he was amazing at explaining
the concepts!
- Live Virtual Training
It was managed excellently. Best virtual experience I have had to date.
- Live Virtual Training
Well put together and managed course.
Neil was great and very engaged with our group!
- Live Virtual Training
Learnt alot from peter I wish I can get him as trainer in other trainings in the
future.
- Live Virtual Training
A very big thank you to DLJ who's been brilliant as the trainer.
He has been effective and encouraging in passing on the COBIT knowledge.
Thoroughly enjoyed the course!
- Live Virtual Training
Excellent communication and checking that everything was going smoothly.
Really good, good presentation, very clear, good information, good tips.
Amazing trainer with answering all the queries.
Gave a greater insight not only theory but with very understandable examples in
real life scenario
- Live Virtual Training
Chris was 10/10. Made all course material engaging even when the subject matter
was 100% not meant to be.
His real life examples to add context to topics allowed me to really be able to
grasp and retain a lot of information.
- Live Virtual Training
Training sessions worked well. They were very organised and well run.
I liaised with Jackie prior to, and during the course and she was a pleasure to
deal with.
All pre-course materials and communication was very well organised.
The trainer was great and the pre-course co-ordination was fantastic.
- Live Virtual Training
DLJ presented very well and clearly is an expert on the topic with plenty of
relatable experience. Thoroughly enjoyed.
- Live Virtual Training
Having Chris as a trainer really made the course enjoyable, he has a wealth of
practical and theory knowledge that he is willing to share with students.
It is good to challenge him with some real world experience scenarios/events to
get his view and opinion.
really enjoyed the course even though I did it a second time, and I would highly
recommend undertaking the course with Chris to other collegues.
Chris spent considerable time taking us through other materials/discussions as
well, much more inclusive that just presenting the slides, much appreciated
- Live Virtual Training
I'd like to note that Ger is a fantastic instructor and I'd be happy to have him
as my instructor again with ALC.
He is extremely knowledgeable and deli8vers the content fluidly and in as fun a
way as you can get pushing through a large amount of content.
Trainer was very knowledgeable and put his best foot forward to ensure training
is spaced out, interleaved with interactive activities, key concepts are
reinforced - given the vast coverage required for the CISSP course. Well done
Ger!
He's an asset to the company.
- Live Virtual Training
Really enjoyed the experience. Loved the addition of the Kahoot quizes.
Neil Broadhead is a great trainer who set an appropriate pace, gave ample
opportunity for questions, explained things well using interesting and relevant
examples.
Would definitely recommend him as a trainer.
Loved the Kahoot quiz very well organised.
It felt great to receive physical copies of the material.
I liked how the instructor didn't pressure us to engage in discussion.
We knew there was an opportunity to be heard if needed but never made us feel
uncomfortable to discuss things.
- Live Virtual Training
DLJ done a really good job at helping us understand ITIL by relating it to real
life situation.
- Live Virtual Training
Michelle did a great job, very engaging, thorough and clear.
Michelle Zgalin was really good. Course materials were good.
The materials provided were very professional. Also the sticky notes, pens,
notebook etc came in very handy.
Michelle was a superb trainer.
She got on with it, she was very thorough and no question or answer was "wrong"
and explained each.
Michelle kept a good flow of course theory.
Overall I really enjoyed the course and learnt so much. Highly recommend to
others.
- Live Virtual Training
All good lots of advise and where to find information.
Love vertual training as it is more convenient than traveling to a course.
Well paced, good trainer was knowledgeable and made the session comfortable
while keeping relevant.
The stories that put the theory in context were excellent
The course made me feel comfortably set up for a successful exam.
- Live Virtual Training
Thank you Michelle, you are a patient, friendly, encouraging and effective
instructor.
Michelle was an excellent trainer.
She used great anecdotes to explain how the content could be applied in real
life, including what not to do.
She was great at maintaining her energy through long days of course delivery and
showed a strong understanding of the course content and its application.
- Live Virtual Training
Ferzeen was a fantastic trainer.
Excellent trainer.
The pace was really good and kept me engaged the entire time (which is usually
quite hard to do as I struggle to focus for long periods of time).
The trainer was also incredibly knowledgeable and was able to answer all our
questions easily.
- Live Virtual Training
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun
learning experience. He did ALC, ITIL4 and himself proud.
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun
learning experience. He did ALC, ITIL4 and himself proud.
- Live Virtual Training
Very informative. So many concepts i have learned. Big thanks to trainer.
Great trainer who shared about his experiences and integrate actual real life
scenarios with the learning knowledge.
- Live Virtual Training
DLJ did a great job of leading this virtual class as you would an in-person
class.
It can be very easy for virtual classes to be unengaging and exhausting but DLJ
did great.
Very engaging and a wealth of knowledge, I could learn so much from him!
I really want to emphasize how good DLJ is at this.
He is a wealth of knowledge with so much to share, I cant believe we packed so
much information into a 2 day course. He has a way of teaching that doesn't feel
like you're studying. I would definitely sign up for more courses with he,
specifically.
ALC did a great job of all the pre course instructions, the emails and phone
calls and prompt shipping of our course materials.
I'm very happy with the way this was run from start to finish.
- Live Virtual Training
This live training experience is really good with the amazing trainer. A perfect
way to enhance the knowledge.
- Live Virtual Training
DLJ Kept the course interesting and maintained a good pace.
- Live Virtual Training
Fantastic communications and resource package.
- Live Virtual Training
Very impressed with how engaging Leigh is, enjoyed his story telling and how he
connected stories to the participants.
He managed the pace very well and has awesome skills and technique.
- Live Virtual Training
Neil is very engaging and very very knowledgeable and professional.
He explained the materials well and easy to understand.
Love to take another ITIL 4 course with Neil.
Neil's accommodating, has a wide experience to share and really focused on
helping us learn and achieve our objective - to achieve our certification.
- Live Virtual Training
Great Trainer. It is not easy to stay energetic at odd times of the day! And has
good sense of humor :-)
The variety in presentation, break out sessions, quizzes and student
participation helped sustain my focus on the content.
Thanks DLJ usually my class notes are covered in doodling.
I actually enjoyed the training. My previous training was in a classroom
environment and I often lost focus.
I give DLJ 10 points for getting me through the content.
I am more confident in my understanding and plan to do more training in ITIL.
The pace and variety kept me focused.
I write to retain knowledge while listening, as I am a visual spatial learner.
The material had plenty of room for notes, great diagrams, were clear and easy
to follow.
- Live Virtual Training
IT4Great course that covered off a lot in a short space of time. Well paced and
a nice variety of theory and practice.
- Live Virtual Training
A great idea sending the student guide out in advance, gave me a chance to skim
through it and prepare and I used the materials - book, pen, etc provided, thank
you!
I think it was really well done and I'd easily recommend ALC to others
interested in the ITIL4 foundation course.
- Live Virtual Training
Neil was excellent. This was my first ILT course done virtually and he did a
great job of keeping us engaged and enthused.
He is clearly very knowledgeable in ITIL and was able to provide great examples
of application of ITIL.
- Live Virtual Training
Chris is extremely knowledgeable and was keen to share his knowledge and
experience. It was invaluable to learn from his experiences.
Thank you again.
- Live Virtual Training
I really enjoyed this course. It was a small class, which made it easier to
engage and ask questions.
Very thorough communications process, which I thought was great.
I really enjoyed this course. Neil is very knowledgeable and was very helpful
answering questions.
Really great to be able to have a small group in the training.
- Live Virtual Training
Further, Fez did well to provide us with opportunities to get to know one
another. Was a conducive learning environment.
Fez continued the strong quality I expected from ALC.
After my previous experience with DSDM AgilePM training (which was amazing).
This course and training continued that tradition - I have no doubt that I will
do well on the certification exam, and that I will have an excellent future with
a firm foundation thanks to her efforts and teaching.
Fez maintained a high level of energy which is hard to do in a virtual
environment. Excellent.
Fez was great! Very thorough in the content she covered and always ensured
questions were answered.
- Live Virtual Training
Ferzeen is an excellent trainer. Her delivery is very fluid and effortlessly
caters to the need and pace of the participants.
She is able to answer all questions with clear explanations, which says a lot
about her expertise in the field.
I would rate her credibility as a PSM trainer to be top-notch.
Fez provided an enjoyable and worthwhile learning experience.
I have finished it feeling far more confident in my new role as Scrum Master,
and have a page of ideas that I want to implement over time.
- Live Virtual Training
It was good to have an initial host each day, Stephanie, and a passionate
presenter, Axel.
The tools of Zoom, Miro, other break-out rooms and the ability to follow along
in the course material as the presenter proceeded through the course were great.
The presenter managed feedback well with the use of zoom hand gestures.
The group exercises were great in understanding the building blocks.
Each session of around 1 hour 15 minutes followed by a short tea break or longer
lunch break were well managed.
The course was over 4 days and a lot of content was covered. With the amount of
material the course I think was balanced and flowed well.
- Live Virtual Training
Really good integration with Breakout rooms.
Another great course run by Neil. He was insightful , very help and
entertaining.
Neil was fantastic.
A wealth of knowledge in ITIL
Especially helpful was information pertaining to good ways of remembering some
of the more tricky content.
Loved the interactive quizzes and collaborative sessions with the segregated
rooms.
Makes it pretty fun to learn and gets you thinking.
- Live Virtual Training
Chris - very informative and experienceD guy, love his energy and sharing
throughout.
Everything was GREAT, the pace of delivery, the content (not too heavy).
Overall, happy and satisfied!
- Live Virtual Training
Neil Broadhead demonstrated expert knowledge of ITIL and had stories to add
which helped me put the theories into context.
He was clear, considerate and spoke at a pace and with an intonation that was
easy to listen to and follow.
Having Neil facilitate this course for us has put all us participants at a good
advantage.
Uma was delightful too and her appearance each morning increased our feeling of
being welcome and taken care of.
Uma arranged for my course book to be sent and it arrived literally the next
day! Really good!
Thank you again Neil and Uma
- Live Virtual Training
The slides were great and it was easy to follow.
- Live Virtual Training
Very good experience over all!
It was a pleasure to meet Peter Nikitser again, a very good trainer indeed!
- Live Virtual Training
I've done a number of online courses and this was by far the best.
I think Mike did a great job of keeping the course interesting and having
exercises that kept everyone engaged. Thanks very much.
- Live Virtual Training
Great to have a course send physical material out ahead of the course.
- Live Virtual Training
Great experience and course! Loved the Kahoot's!
DLJ was a great trainer with in-depth knowledge.
- Live Virtual Training
Great facilitator and really helped with the confidence to succeed and pass the
exam.
- Live Virtual Training
Personally I preferred face to face learning but my first 3 day virtual
experience has now changed my mind.
Having people from different cities/ country helped share experience and ideas.
- Live Virtual Training
Was a very enjoyable course, well organised and well paced.
Enjoyed the kahoot quizzes at the end of each couple of sections.
Keep doing what you are doing. Was brilliantly delivered and very well organised
and fun.
Neil was fantastic. A master at delivery online training.
The best online training experience to date. Thank you!
- Live Virtual Training
Love my teacher DLJ thank you!
Really enjoyed the course.
Instructor made a very dry subject an enjoyable learning experience.
Shared real world experience, not just the theory.
Have done a number of virtual training sessions, which have so far not worked
well, for me. I found this course was much better than what I have previously
experienced.
Well organised. Everything worked and turned up as per the grand design.
- Live Virtual Training
The course content and trainer's experience made this course really worthwhile.
3 day duration works perfectly well considering there a lot of discuss for
better understanding.
Thanks for amazing content.
- Live Virtual Training
Peter does a great job of keeping the course interesting and explains the
concepts well to make it easy to understand
- Live Virtual Training
I found it really engaging, which I have found challenging in other online
settings.
Very thorough.
Lots and lots of communication.
Loved the course materials pack that was provided.
I thought the mentos was a really nice touch.
- Live Virtual Training
Sue was well paced, knowledgeable & quickly understood the groups strengths &
would reflect on areas of concern.
Collaboration across the group was great with different experiences.
Very good and best I have received.
Really appreciate the welcome card and the stationary items which was a great
touch.
The support received via Jess re the materials and that was also fantastic and
really appreciated.
Good support from ALC at the start of every day.
Sue was amazing. She really knew her stuff and was able to engage and track the
progress of everyone in the class.
She actively listened to everyone, was very inclusive, and was able to explain
any questions or complex components of the course.
- Live Virtual Training
David is very talented at presenting the course materials and his wits makes it
more enjoyable than the hundreds of pages from the course books alone.
He absolutely should be commended
- Live Virtual Training
Excellent, knowledgeable instructor, who is fair and always available to answer
questions. Lots of content.
- Live Virtual Training
Kim is a very exceptional teacher.
She made what could have been a very dry topic into an engaging and interesting
class.
I particularly appreciated the presentation, examples and questions and answers
which made the material more applicable and easier to digest.
Her enthusiasm definitely made the class more engaging despite most people
having the cameras off which is not small feat.
She clearly knows her stuff and it was blast having her as a teacher!
The trainer was extremely experienced
- Live Virtual Training
DLJ was fantastic. Highly knowledgeable and engaging. Great personality the kept
the content interesting and the team engaged.
- Live Virtual Training
This was the only virtual course I've completed recently where the trainer
managed to keep everyone engaged - I also managed to absorb and retain the
information.
Great course, I think all of us involved got a lot out of it.
Very interactive and good accommodation of practice exams.
Neil is an awesome trainer and presenter. Will highly recommend ALC to
colleagues, family and friends.
- Live Virtual Training
This course was most enjoyable and informative when interactions between
students and the instructor were encouraged.
The instructor had excellent industry knowledge and experience, which could flow
seamlessly into the course material.
Chris Evans was very knowledgeable and helpful.
I have learnt quite a lot this week and feel like this course will continue to
help me in my current career in Cyber Security.
Was great, I've never done a course virtually before and it was run very well.
With the understanding that this is usually an on site course, the translation
to an online environment (breakout rooms etc.) was handled exceptionally well.
- Live Virtual Training
Kim was excellent, I was engaged the whole time and she made it easy to learn!
- Live Virtual Training
The break out room activities were effective in both a user experience and
learning experience sense
- Live Virtual Training
Neil is an extremely engaging and knowledgeable trainer. Clearly explained the
complex theory concepts and excellently explored their practical application.
Really enjoyed his use of diagrams and stories to provide in-depth explanations
in understandable context.
Thank you Neil!!
- Live Virtual Training
Connection to Zoom was great.
The setup of the trainer was very professional both visual and audio.
Content sharing was spotless, cannot fault how it was presented or the content
presented.
I was unsure about virtual training VS in person and I can say that it made no
difference to the sharing of content and knowledge from the trainer to the
student.
Student guide material was professionally created and printed.
Customization of the content to help with the learning process is unique and
really appreciated, it shows that significant time was spent on how to best
deliver the content to the students.
Axel is a very professional and competent trainer, I cannot fault how the course
was provided,
I will recommend to anyone that needs a TOGAF course to deal with ALC and Axel.
- Live Virtual Training
Jess was awesome - was great to have her set us up in the mornings with such a
happy helpful vibe.
Michelle is very knowledgeable, helpful and patient. Thank you!
- Live Virtual Training
Chris was very knowledgeable and informative. He elaborated on the slide content
well. Course was well paced. The exercises don't transfer as well to the virtual
world.
Overall an excellent course and well presented.
- Live Virtual Training
Personally I think this format is better than in person, I learnt a lot more and
was more comfortable. The small class as well was good.
Great preparation and care in the lead up to the course. Very friendly and
approachable.
Great course materials especially the binder book.
Amazing teacher, she engages the team and makes you think. I like how Michelle
does not give you the answer without thinking.
Well explained, scenarios helped with the theory.
The delivery of the content was at an excellent standard.
- Live Virtual Training
Love the supporting materials and template examples.
Very practical course, highly recommended!
- Live Virtual Training
I had a great overall experience! Very helpful.
- Live Virtual Training
As always, Neil was a great trainer.
- Live Virtual Training
DLJ was a fantastic trainer, very engaging and interactive and extremely
knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more
tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!
- Live Virtual Training
Great work Gary, I loved how you let the disscussion run, and get people talking
- it is always the difference.
- Live Virtual Training
Overall, a good course and having a good trainer helped.
- Live Virtual Training
This is my third course with ALC. Highly recommended.
- Live Virtual Training
Neil communicated clearly so very easy to understand.
He's highly engaging and willing to help so helped make the class fun and open.
Took his time in answering the questions and treated everyone with kindness and
respect.
Neil was an effective Trainer.
He's clearly very knowledgeable and passionate about ITIL.
- Live Virtual Training
Gary is a great Trainer and offers insightful comparisons to real world
examples.
- Live Virtual Training
Excellent trainer delivery on the course materials over the 2 days.
- Live Virtual Training
Neil was a great presenter and turned a very dry topic into something that
became enjoyable :)
- Live Virtual Training
Leigh is an engaging, knowledgeable and patient trainer. He has a great arsenal
of props and examples to illustrate PRINCE2 content. Leigh created an
environment where the group felt comfortable with contributing, participating
and asking questions, as close as possible to a face-to-face course
- Live Virtual Training
I really enjoyed the opportunity to use PRINCE2 in a real life scenario. I also
appreciated the trainer going over the sample exam questions together,
discussing the rationale and adding more examples to consolidate understanding
of the content.
- Live Virtual Training
Leigh was a very enthusiasitic trainer full of energy.
- Live Virtual Training
Very engaging, with plenty of short anecdotes.
- Live Virtual Training
Chris was absolutely terrific! Highly engaged over the whole week providing lots
of examples and references. It made my introduction to the industry highly
enjoyable and super interesting. Thanks Chris!
- Live Virtual Training
Such a great overall experience, especially being online. I loved the stationery
and treats as well. Thank you.
- Live Virtual Training
Fez is a tremendous trainer, with great insight and knowledge.
- Live Virtual Training
I enjoyed how interactive the experience was, with much of the learning being
completed via conversations rather than lectures.
- Live Virtual Training
Fez was excellent. She is clearly a passionate SCRUM Master with lots of
experience and she was very engaging during our training.
- Live Virtual Training
Have really enjoyed the style of learning. I would say the most beneficial part
is the quizzes after each section as it allows you to test your knowledge (and
be surprised when you thought you knew something but actually don't!).
- Live Virtual Training
My first time, everything went very well. Well organised, use of technology was
great- Zoom and Kahut. Registration process was very smooth. Updates were great,
very well organised admin team.
- Live Virtual Training
Thank you for leveraging: 1. Kahoot for quizzes 2. Live camera whiteboard for
live demonstration of examples 3. Zoom break out rooms for small group
activities. The above provided for a more interactive virtual classroom
experience..
- Live Virtual Training
Fantastic course and one of the best delivered virtually that i've attended!
Neil did a great job of engaging the group and used his real life experiences
(and stories!) to bring to life the content.
- Live Virtual Training
Neil was very clear in his communication and when he moved away from ITIL
content, ie I'm going to tell you a story
Like the way he drew diagrams to mix it up
Kept us engaged through different quiz techniques, ie write down, Kahoots and
fill in the blanks with verbal answers
Loved having the hard copy and the stickies and highlighters. It meant I could
draw all over the notes, highlight and use stickers to help embed my learning
It was very well delivered with high engagement for what could be quite dry
content
Neil's background and knowledge was exceptional
I feel a lot more comfortable now having done quite a few quizes and will
continue to do more prior to the exam
- Live Virtual Training
Kim is a terrific facilitator, very experienced and gave us lots of
opportunities to engage with her and the group. I'm looking forward to applying
what I have learned in this course in the workplace.
Was also nice to have Deb be with us at the start of each day to check in and
see if we needed anything from an admin perspective - a really well run course.
Very high quality support materials. The postit notes and highlighters were very
helpful I used them a lot of the time throughout the training, and the binder
with the slides, paper-based sample exam and the manual are all of a very high
quality that I will refer to for years to come - helped make the training easier
- thank you.
Thank you for a really well put together and delivered course.
- Live Virtual Training
Thank you for a great course. Great presentation sytle with lots of
opportunities to ask questions and talk about examples. An essential and
practical course for me professionally.
- Live Virtual Training
Very knowledge instructor with great examples and practical knowledge.
Great foundation to start building on.
- Live Virtual Training
Garry was great, good examples and addressed our learning objectives
- Live Virtual Training
The course was well run and enjoyable and ALC is a good training provider. Well
done!
- Live Virtual Training
It was very well conducted and Gary had put so much effort to make the training
sessions very interesting and shared lots of personal experience which was very
helpful and engaging.
- Live Virtual Training
Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt
uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able
to have my camera on for large portions at a time, and delivered a fun and
engaging course.
Could not have asked for a better trainer.
- Live Virtual Training
Michelle was incredibly knowledgeable, engaging and competent.
She was honest when answers were worded strangely, and I never felt
uncomfortable asking questions!
Michelle was supportive of my internet issues which prevented me from being able
to have my camera on for large portions at a time, and delivered a fun and
engaging course.
Could not have asked for a better trainer.
Michelle Zgalin - Live Virtual Training
Kim was incredible trainer, engaging and made things easy to understand.
Kim made herself available to be contacted for help and I genuinely felt as
though she was happy to be contacted.
All my dealings leading up to and during my study have been exceptional. Prompt
email responses and availability via phone.
Kim Riordan - Live Virtual Training
Good course with a lot of resources. Practical exercises to stimulate thinking
and acting can increase its understanding and efficacy.
Chris Evans - Live Virtual Training
I think Leigh as a facilitator is quite adept and knowledgeable.
Leigh Harris - Live Virtual Training
Leigh was an amazing teacher and made the virtual experience better.
Very engaging, clear and able to discuss content at the right pace and prepare
us fully .
Leigh Harris - Live Virtual Training
Peter did a great job presenting deep concepts in plain, readily absorbed
language.
The vast first hand experience brought theory to life.
Peter Nikitser - Live Virtual Training
A great 1 day general training course for any one in IT - either new to IT
(introduced to new terms etc.) or who has been around for a while (a good
refresher).
Well put together Peter. Good to see some examples of good practice templates.
Peter Nikitser - Live Virtual Training
Really great facilitator who was very knowledgeable and most importantly
engaging.
Michelle also focused on practical aspects and teaching how to use the resource
and use logic to better understand content (really helpful considering the
detail and just sheer volume of content).
Guides were very helpful and communication was clear
Michelle Zgalin - Live Virtual Training
This is my second course through ALC and with Michelle as my trainer.
I cannot speak highly enough of Michelle, and how she gets across complex
methodologies in such a tight timeframe, I highly recommend ALC courses to all
my colleagues.
Thank you again for a fantastic course.
Michelle Zgalin - Live Virtual Training
Peter's sharing of used case scenarios including insights coming from mates have
helped in keeping the class interactive even if it was virtual.
Peter Nikitser - Live Virtual Training
In a way, it felt like a face to face experience even it was remote.
Peter Nikitser - Live Virtual Training
Those varied experiences & reference materials/ links added value and made the
sessions interesting.
Peter Nikitser - Live Virtual Training
This is my 2nd time with ALC and you guys continue to deliver. Thank you. Will
work on my next cert - CISP or CCSP.
Also want to cite great service from Charisse who was quick to respond to my
queries -- helped me set up / payment options etc. Thank you Charisse!
Peter Nikitser - Live Virtual Training
Excellent content and delivered very well.
Leigh provided an excellent learning experience that allowed me to absorb a
surprising level of information over the entire 3 days.
Leigh Harris - Live Virtual Training
Peter was an excellent instructor, and the highlight of the course. He clearly
contextualised course concepts and applied his experience to the content of each
slide to convey practical cases of use.
Peter Nikitser - Live Virtual Training
Having such a knowledgable instructor teaching the course was the main reason I
decided to go through ALC.
Overall, I found the course to be excellent. I'll be looking to register for
more ALC courses in the very near future.
Peter Nikitser - Live Virtual Training
Thanks Rob!! I learnt a lot and am feeling motivated to dig into some more
reading and how I can improve my work processes.
Rob England - Live Virtual Training
This was a good course to get an overview and broad understanding of what DevOps
aspires to.
Rob provides valuable insight and depth to the topics covered but it is hard
being talked at over 3 days to stay focussed.
The quiz's were good and more interactive things would assist perhaps in keeping
us focused.
Thanks Rob I enjoyed it
Rob England - Live Virtual Training
I found the course to be really good and covered a broad range of topics, the
instructor gave lots of good personal insight into the topics which helped drive
a lot of points home or prove the relevance.
I would be keen to look at following up with the Devops engineering course.
Rob England - Live Virtual Training
The virtual training was awesome! Being able to collaborate with the other
attendees in general and being able to transition into break out rooms when
required was fantastic. Hands down the best online training course I have
attended is a long time. Access to the student guide and open assessment was
very helpful. I was able to prep for the course and see where my knowledge of
the Scrum Master processes were at prior to the course.
Ferzeen Anis - Live Virtual Training
I am extremely impressed with this course. Ferzeen is amazing! Her level of
knowledge and ability to explain everything in easy to understand terms and
scenario's was fantastic.
I felt like I was engaged the whole time which is not something that I can say
for other courses I have attended.
I have already stated to my Manager that if there is anyone else who wishes to
take the PSM Course within our business unit, then this course is on the top of
the list.
Ferzeen Anis - Live Virtual Training
Great mix or theory and practical work, Ferzeen was able to keep great
engagement over thew two days
Ferzeen Anis - Live Virtual Training
I loved it. I realise virtual training isn't great for everyone, but I found it
easier to focus being in my own environment. Could be the introvert and
reflector in me :)
Kim was awesome! Very engaging and shared plenty of real-life experiences that
directly related to the material. Really great course.
Kim Riordan - Live Virtual Training
Fantastic to be able to achieve the training without the burden of travelling.
Enjoyed the time away from the office to focus on the training!
Leigh did an excellent job of making the content relatable and interesting. His
pace was good and he managed the virtual environment well.
Leigh Harris - Live Virtual Training
Very engaging experience, feels as if we are in a room together albeit
virtually.
Having had numerous virtual trainings in my career, I can whole heartedly say
that this has been at far the best one yet.
Jes Irving as a host in the mornings made us feel comfortable, relaxed and made
the mornings less gloomy as is with some training sessions where the mind is not
yet awake so to speak :-).
Excellent staff, trainer was amazingly experienced and knowledgeable, and I
always say give credit where credit is due and well done! Really enjoyed it.
Axel Dancoisne - Live Virtual Training
Axel pulled out all the stops to ensure a dry topic was kept fun. A very hard
thing to do.
I love the cute extras of the stationary pack and the mentos.
Axel Dancoisne - Live Virtual Training
The trainer was very knowlegable, it was delivered in a very professional manner
with lots of industry experiece shared to make thigs exciting.
Les Bell - Live Virtual Training
Thank you very much for arranging the course material to me on the next day
immediately after registering. Excellent!
I choose ALC by seeing a statement on your website "Learn from the best", and
indeed I experienced the same by listening to Les Bell for CISSP course.
Awesome!
Les Bell - wow, what an energy (consistent throughout the day), presentation
skills and knowledge.
Les Bell - Live Virtual Training
Very convenient, much easier than in-person to attend.
Les Bell - Live Virtual Training
Really good idea to save on commute time.
Chris Evans - Live Virtual Training
Chris is a fantastic instructor! His breadth of knowledge and experience
definitely added flavour to the course material.
Chris Evans - Live Virtual Training
Kudos to the ALC Team for delivering/ facilitating a world-class Agile Project
Management Training.
The hands-on approach and guidance provided in tackling the exam practice
questions was value-adding to the participants.
Michelle Zgalin - Live Virtual Training
I really was impressed with the testing standards, I like the fact everyone was
working on different papers, I think the course really develops your skillset :)
Michelle Zgalin - Live Virtual Training
Live virtual training experience provides more flexibility than classroom
training.
Gary Gaskell - Live Virtual Training
Neil was fantastic, really engaging and helpful. Always checked in, regularly
clarifying more complicated concepts and providing real world examples to help
contextualize.
Neil Broadhead - Live Virtual Training
I studied the guide and pre-course instructions before the live training and it
really helped give me a strong ground-work for the type of training Neil
provided.
Neil Broadhead - Live Virtual Training
Kim was a great trainer. She provided valuable insights on how to apply the
theory in our organisations.
Kim Riordan - Live Virtual Training
Thank you Peter for the informative and fun learning.
Peter is very knowledgeable and answered questions that was outside of the
course knowledge.
Peter Nikitser - Live Virtual Training
I don't normally like virtual training but this was very good.
Peter Kemp - Live Virtual Training
The stories and experiential anecdotes were great to hear alongside the
material.
It helped the content stick.
Peter Kemp - Live Virtual Training
Thanks, Peter. the course was really great!
Peter Kemp - Live Virtual Training
Peter was great and really passionate about his topic with loads of experience
Peter Kemp - Live Virtual Training
I will be recommending to others at Rio Tinto.
Leigh Harris - Live Virtual Training
High quality material and the pens and markers are a nice touch.
Chris Evans - Live Virtual Training
Manisha's approach and delivery was awesome. Engaging all members of the team
throughout the course.
The use of real life situations from her experience and ours brought it all to
life seamlessly.
Manisha Agarwal - Live Virtual Training
Overall course was good, Manisha's method of teaching was great and allowed it
to be more relatable between theory and real-world applications.
Manisha Agarwal - Live Virtual Training
LVT - Best way to train.
Loved the highligher pens and notes, came in super handy.
Peter Nikitser - Live Virtual Training
It was my first virtual training experience and I was very pleasantly surprised
at how effective it was as an experience.
Peter Nikitser - Live Virtual Training
LVT - It is really good as you see everybody's faces all of the time.
Not having to commute, so really good use of time.
Michelle Zgalin - Live Virtual Training
The Trainer made it an excellent course.
The guide and instructions were very clear.
Michelle Zgalin - Live Virtual Training
Michelle did a great job of keeping us engaged, getting through the content and
answering questions throughout.
Michelle Zgalin - Live Virtual Training
The discussions were great.
Helped understand how we might move in the right direction, and how to overcome
some of the challenges we face in our organisation
Rob England - Live Virtual Training
Michelle was amazing and really helpful and understanding throughout the course,
lovely to have had her as our trainer.
Thanks again!
Michelle Zgalin - Live Virtual Training
Michelle had a thorough understanding of the course content and was able to
adapt it to our scenario and answer all our questions
Michelle Zgalin - Live Virtual Training
Michelle made the course material relevant to our organisation which made it
easier to grasp. She was excellent in not only explaining the concepts but
putting them into context, providing examples and answering our questions. Her
approachable style and vast knowledge have made this course enjoyable and very
beneficial for our team.
Michelle Zgalin - Live Virtual Training
For an online course that was engaging. I do like Neil's approach and example.
He make the session enjoyable.
Neil Broadhead - Live Virtual Training
All the practical elements of the course were excellent - the material, the
trainer etc.
Neil Broadhead - Live Virtual Training
Kim was clear, concise and patient. Kim took the time to ensure I understood her
response to any of my questions.
Kim Riordan - Live Virtual Training
Leigh was happy to accommodate questions directly relevant to my current role in
Enterprise Architecture which was a nice value add.
He presented things in an easy and relatable way. Thanks
Leigh Harris - Live Virtual Training
Excellent trainer - really managed to keep me fully engaged across the multiple,
long training days - not an easy thing to do considering the density of the
material involved.
Leigh Harris - Live Virtual Training
Leigh was excellent, absolutely knows his game. So thankful he did my
introduction to TOGAF.
Leigh Harris - Live Virtual Training
Keep up such a high standard of delivering a virtual course. Very knowledgeable
and such an outstanding trainer.
This is one of the most organised training courses I have attended so far. Thank
you, Michelle for patiently answering our questions.
Michelle Zgalin - Live Virtual Training
Our approach of, in a training room with all participants and the trainer online
worked amazingly.
Michelle approach of tailoring the course to suit our group and organisation was
appreciated and assisted in learning.
I would recommended this course in this format and with Michelle to any staff
member.
Michelle Zgalin - Live Virtual Training
Thank you so much Leigh and ALC.
From booking into the course to finishing the course, everything/one was clear
and informative. Loved the real life examples.
Leigh Harris - Live Virtual Training
Leigh was a great trainer, very engaging and provided easy to understand
examples.
I also loved talking through the rationale of why answers were correct/incorrect
and learnt alot approaching the course this way.
Leigh Harris - Live Virtual Training
Leigh was one of the best trainers I have had since working in the Public
Service for 12 years.
He provided many examples in 'everyday life' in order to understand the content.
He was also very knowledgeable and had hands on experience which helps when
delivering the training.
He made it enjoyable and realistic as to how to approach everything including
how to prepare for the exams.
He is one trainer that I will be recommending for colleagues to try and have him
for any training that they do with ALC.
Leigh Harris - Live Virtual Training
Was fabulous - Peter engaged us thoroughly by bringing us into the training.
Peter Nikitser - Live Virtual Training
Axel was a great trainer and made the entire experience enjoyable and fun.
Trainer Axel was great.
Axel Dancoisne - Live Virtual Training
I appreciated Peter's extensive knowledge, his examples, providing useful extra
resources to look at.
Peter Nikitser - Live Virtual Training
Peter is very knowledgeable and very engaging.
He shared his vast knowledge and there is quite a lot of good discussion among
the participant sharing their own views.
Peter Nikitser - Live Virtual Training
Clear delivery in his presentation with real life examples. The material also
summarised the long and detail content in the book.
Peter Nikitser - Live Virtual Training
Having previously completed 2 certifications face to face in the past, the
online experience was more useful to take notes.
Peter made the online experience entertaining, very interactive and enjoyable.
Peter Nikitser - Live Virtual Training
Peter Nikitser was exceptional and I greatly valued his experience, expertise
and good humour throughout.
His rational advice, particularly around the exam technique and question style
is invaluable for study preparation.
Peter Nikitser - Live Virtual Training
Peter was great, very informative and happy to discuss potential issues with
course content.
Peter Nikitser - Live Virtual Training
Great discussions between Peter and Trainee's.
Peter Nikitser - Live Virtual Training
Instructor has vast experience and expertise, I learned a lot from him.
Aside from the theoretical lessons, he share real-life examples which made it
easier to understand the theories.
Peter Nikitser - Live Virtual Training
The course was more enjoyable than expected.
Peter Nikitser - Live Virtual Training
Lots of real life examples were discussed which made it easier to understand and
see applications in my work place.
Kim Riordan - Live Virtual Training
Having the course material delivered prior to the event was amazing and the
regular email updates and calls from Charisse were fantastic.
Kim Riordan - Live Virtual Training
Kim was a fantastic trainer and the remote experience worked well with our small
group size, there was lots of open collaboration and ample time to share
experiences.
Kim Riordan - Live Virtual Training
Les was an excellent and entertaining trainer. I enjoyed the week.
Les Bell - Live Virtual Training
Chris is highly experienced, great connection with students a valuable
instructor passing on great information
Chris Evans - Live Virtual Training
The virtual training was perfect and is now my preferred method.
Chris is a wealth of knowledge and his way of conveying the content was perfect.
Chris Evans - Live Virtual Training
Course material was good and concise and easy to follow. All the handouts were
of assistance in floowing and good for review purposes.
Excellent quality - contained everything required and the highlighters and tabs
were a nice bonus.
Very professional delivery - glad I chose ALC.
Michelle Zgalin - Live Virtual Training
Peter was extremely knowledgeable and experienced which made the training
experience enjoyable.
Peter Nikitser - Live Virtual Training
Great trainer, humourous and engaging with sharing of personal examples to help
set context/application for a beginner, games fun/interactive too
David Llewellyn Jones - Live Virtual Training
Neil is great. Really fantastic teacher
Neil Broadhead - Live Virtual Training
I loved the use of the Miro board to keep us engaged in the training and loved
how Fez kept us engaged by encouraging us to participate.
Ferzeen was an fantastic teacher, easy to understand and follow where there was
no question that wasn't met with either an answer there and then or followed up
with.
Felt we were in very well hands.
Ferzeen Anis - Live Virtual Training
Garry is every engaging, knowledgeable and experienced. It was a pleasure
attending the course.
Experience of Trainer was useful to have context and lots of real world cases
Garry Barnes - Live Virtual Training
Axel is a great and energetic facilitator that made it easy to stay engaged and
follow the course material.
I passed the exam with flying colours and put a lot of that down to how well the
training set me up for success
Axel Dancoisne - Live Virtual Training
Simple and informative. Course materials are very detailed yet easy enough to
understand.
Neil is an amazing trainer. I have now attended 2 trainings with ALC both of
which were run by Neil and he is simply awesome and amazing.
He interacts with the audience and ensures that all questions and queries are
addressed. He also sets up kahoot quiz which helps me understand the concepts
better. His experience clearly shows during the sessions and the way he conducts
the training which is highly positive, professional and motivating. "Thank you
Neil, you are a legend."
Neil Broadhead - Live Virtual Training
DLJ was a fantastic and engaging trainer. Given the complexity of the topic -
his knowledge and ability to share this was impressive.
Best student guide i've ever received - very impressed.
David Llewellyn Jones - Live Virtual Training
I personally enjoyed this training and would like to recommend within my
contacts going forward.
David Llewellyn Jones - Live Virtual Training
Overall - excellent.
Really handy to get printed copies of the material and getting the additional
materials (notebook and highlighters) was a very nice thought.
David Llewellyn Jones - Live Virtual Training
Very well organised training program right from the enrollment to the finish.
Course content is highly engaging and covered all aspects of the course.
Neil Broadhead - Live Virtual Training
Neil was very helpful and delivered the training extremely well.
Neil Broadhead - Live Virtual Training
Overall, Extremely happy with the course and ALC, thank you very much.
Instructions were clear and training materials were well received.
Neil Broadhead - Live Virtual Training
Was terrific. Can't compliment Neil enough, does a great job at explaining a lot
of content in an easy to understand way.
Neil Broadhead - Live Virtual Training
Leigh Harris the trainer made the course entertaining and easy to understand
especially the harder concepts. Unlike other trainers I've experienced he doesnt
just read word for word from the slide deck in a mono voice. His anecdotes and
animated teaching style really did make the experience engaging to the point
where I was hearing his voice during the exams when using his tips.
Leigh Harris - Live Virtual Training
If I get to do MSP this year, I hope to get Leigh for that too. Thanks ALC for
this experience.
Leigh Harris - Live Virtual Training
Great course, great company. There are cheaper run courses by others out there,
but I come back to ALC for training because of the quality of teaching and
materials.
Leigh Harris - Live Virtual Training
Leigh was excellent, making a course actually fun to study. Which usually
doesn't happen that often.
Leigh Harris - Live Virtual Training
Trainer was good and gave useful examples that could be used in real life.
Didn't focus just on how to pass the exam which I have experienced previously.
Leigh Harris - Live Virtual Training
Really well conducted and structured by Michelle. Guide is easy to follow and
textbook is excellent. Big thanks to everyone involved. everything was great.
Michelle Zgalin - Live Virtual Training
Was very impressed with the knowledge and skills of the Trainer. A lot of
content to go through and a long time, but her energy and knowledge made it
really engaging from start to finish.
Michelle Zgalin - Live Virtual Training
was good at pinpointing material and explaining the different components of ITIL
based organisational structures for delivery.
Neil Broadhead - Live Virtual Training
Peter was a great instructor who was extremely thorough with his explanations of
concepts, and was patient while re-explaining certain topics
Peter Nikitser - Live Virtual Training
the zoom experience was good. As mentioned below, I really liked the printed
book that was sent which had the slides in plus lots of space to write - this
helped ensure I wasn't looking at the screen all day. The experience was way
better than I expected. I was disappointed not to get an in-person delivery
option (mainly due to sitting through way too much zoom only internal training
over the past 3 years due to the pandemic, so have been burnt by that), however
after attending I was more than satisfied. The course text book had plenty of
space for notes so I was able to look at that and not just a screen all day. The
2nd camera Neil had for showing him drawing diagrams was really good and the
quiz's were really good for helping cement the learning. Neil was well paced in
his delivery, and very good at highlighting key points a number of times and in
different ways which really made them stick - perfect prep for a theory exam.
I'd prefer this delivery method going forward now.
Neil Broadhead - Live Virtual Training
Zoom just worked! Course resources were fantastic and glad that ALC continued
with the training traditions by providing Mentos in the pack :) Peter N was a
brilliant and knowledgeable trainer. His passion and real-world examples were so
relevant, and he actively ensured that engagement with all the course attendees
was tailored and meaningful. Lecturer worked well at keeping students engaged.
Peter had excellent knowledge and experience and continually relayed the course
theory to real life examples, excellent, thanks.
Peter Nikitser - Live Virtual Training
The student guide content was good. I liked the course. Now for the exam!
Mike Thompson - Live Virtual Training
Trainer was personable, experienced and patient. He received and gave
constructive feedback from the trainees well.
I was impressed by Leigh's understanding and awareness of trainee diversity
across age, experience and of course timezones. I would not hesitate to
undertake this type of training experience again.
Leigh Harris - Live Virtual Training
D LJ has been very engaging, it has been a great session with him and would
definitely recommend anyone who wants to go for the course with him. Thank you!
David Llewellyn Jones - Live Virtual Training
I did the Change Management Foundation Course and Kim was a wonderful trainer -
she was super clear and easy to understand.
Kim Riordan - Live Virtual Training
Course and instructor were great. Would like to say that Michelle was very
informative and knowledge of the topic was outstanding. She was very interactive
and encouraged interaction from the group in a friendly and encouraging way. It
was quite a relaxed course considering the subject.
Michelle Zgalin - Live Virtual Training
The live virtual training experience was valuable.
Peter is an excellent trainer and kept us engaged across all 4 days. He is very
knowledgeable and very helpful in explaining rationale behind the concepts that
were discussed.
I find it more efficient than face-to-face training as it allows us to navigate
between screens when researching and typing notes whilst also staying engaged in
the virtual classroom discussion and slide presentations.
Peter Nikitser - Live Virtual Training
Great amount of training material provided and arrived in time before the date
of the course. The student guide was very handy to follow along during the class
and write notes.
The activities and questions were a great way to discuss answers and other
student's perspectives.
Peter Nikitser - Live Virtual Training
Have never done virtual training so this was very different for me. But I
enjoyed it.
Neil was amazing, and very well versed in everything ITIL, he made it
interesting and insightful so we didn’t fall alseep but also made us all feel
very welcome to provide feedback and experiences.
Neil Broadhead - Live Virtual Training
Neil is an excellent trainer. He explained all the concepts well. T
he diagrams and examples he showed were very clear.
I feel more confident now in doing my role.
Neil Broadhead - Live Virtual Training
Kim is a fabulous instructor with a wealth of knowledge.
Kim Riordan - Live Virtual Training
Alc admin staff were extremely helpful and responsive to emails.
Peter is extremely experienced and represents ALC and the cyber security
industry extremely well. Peter displayed extremely high job knowledge and
experience at all levels (strategic and tactical), but the thing that was
impressive was him applying his experience to his students workspaces and on top
of that; related course content to the students so that the learning content is
applied better.
I will be back to do another course with ALC, preferably one of the courses
Peter has written.
Peter Nikitser - Live Virtual Training
Neil is an excellent trainer. He explained all the concepts well. The diagrams
and examples he showed were very clear. I feel more confident now in doing my
role.
Neil Broadhead - Live Virtual Training
Thank you. Another valuable ALC training course. I look forward to receiving the
exam voucher and sitting the exam in next week or two.
Chris Evans - Live Virtual Training
Chris E was excellent not only at communicating the content, but at delivering
an engaging experience.
Especially for what can be a rather dry subject, he made the overall experience
enjoyable. Thanks Cris!
Chris Evans - Live Virtual Training
Very smooth and helpful. Wish there was a way to get the lecturer's hand written
notes to be digitally available. Very clear and easy to follow.
Neil Broadhead - Live Virtual Training
The trainer was fantastic, very clear and helpful. Lots of opportunity to ask
questions. The quizzes helped me understand where I needed to review. The pace
was fast but not unmanageable. 100% quality training.
Neil Broadhead - Live Virtual Training
Training sessions were interactive and engaging.
David Llewellyn Jones - Live Virtual Training
DLJ was the best trainer I have ever had.
Very engaging (usually very hard to stay focused online but not at all with DLJ
and the study materials supplied).
Very knowledgeable and his story-telling was really engaging and helps to retain
information.
Also, very entertaining and instils confidence in us. Amazing guide that was
sent out and the wall chart - very helpful.
The materials being printed and posted out really assisted with the learning
process, the additional highlighers etc were also very distinct edge on any
other training I've received.
The most organised training I've received.
David Llewellyn Jones - Live Virtual Training
Interactive, great training - Many thanks! Great pack and material included. All
was great!
David Llewellyn Jones - Live Virtual Training
Everything was available in the kit, all quality materials. Guidance on what to
read ahead of time was clear and the book was well presented to make this easy
to do.
David Llewellyn Jones - Live Virtual Training
Initially I was hesitant that this was online and not in person as I was
concerned about my attention span being at home rather than in a classroom but
Chris was super engaging and everything ran very smoothly. 10/10 :) Chris was
amazing, well presented and deep dived into a lot of technical and managerial
aspects of cyber security.
Chris Evans - Live Virtual Training
The trainer was excellent at exam prep. I really felt this was beneficial and I
appreciated it greatly. Leigh is very experienced instructor he seems to
remember everything in the book and he always uses many interesting examples
while he was explaining to us. Thanks a lot Leigh. This was my second ALC course
that I have done with Leigh. I have learnt a lot from him in both instances and
I look forward to having another opportunity in the near future. The presenter
was quite good at relating the theory to real life experience.
Leigh Harris - Live Virtual Training
My trainer is excellent and experienced. It really helps me understand the
module, which is wonderful. Course is interactive. The case study and exercises
are helpful to understand the framework better.
Peter Nikitser - Live Virtual Training
Leigh did an excellent job walking us through the material and preparing us for
the exams. Thanks Leigh for a challenging but engaging learning experience!
Leigh Harris - Live Virtual Training
Neil is an exceptional trainer. His training style greatly helped my
understanding of the concepts, especially when he used his previous work
experience as examples. He was accommodating to all participants and was
encouraging during discussions in the breakout sessions. Kudos to Neil!
I personally will need to study more for the exam, but after the two day
sessions I am more confident in the ITIL 4 Foundation material and will
hopefully implement my learnings in the workplace. Provided plenty of
questions/scenarios and quick tips for exam.
Really liked his delivery of material.
Never put pressure on any attendee, felt very comfortable to answer questions.
Neil Broadhead - Live Virtual Training
The practitioner section of the course was very engaging and helpful.
One of the best courses I've taken. Thank you.
Leigh Harris - Live Virtual Training
DLJ was a very knowledgeable, highly articulate and fun trainer. He has very
positive energy, especially conducting a course at 1 am his local time. He also
provided real-life examples which made it easier to link it to understanding the
ITIL concepts
David Llewellyn Jones - Live Virtual Training
I'm glad I had Chris Evans facilitating this course, it made a big difference to
have someone with his vast experience presenting. Also all the additional
references shared left me with a nice library of resources to expand my
knowledge post the course. Thanks again to Chris and team. Chris was excellent
presenter with a wealth of knowledge on the subject matter. I thoroughly enjoyed
the course. it was a great course that covered alot of aspects and certainly
provides a good starting point to learn more about the cyber industry. Very
informative Teacher, showed clearly that he had great experience and Knowledge
on the subject matter.
Chris Evans - Live Virtual Training
Good navigation, clear and precise. The camera tool being used was informative.
Neil was easy to follow and displayed a high level of experience.
Neil Pearson - Live Virtual Training
Manisha really makes the course very relatable to the principles and theories.
Her approach of using live examples to demonstrate processes and themes really
helps me to digest in a logical way as well as makes this experience fun (which
I did not expect). Going into breakout rooms for group activities was good.
Trainer's use of iPad to draw diagrams to explain concepts before we did the
readings was very helpful. Enabled me to better grasp concepts and answer the
practice questions. Trainer was excellent. This was the most engaged I have felt
in a course delivered completely online. Her delivery was relaxed and very
professional. She seemed very knowledgeable and had a lot of valuable
experiences to share as examples.
Manisha Agarwal - Live Virtual Training
In terms of a learning experience, very good, engaging, content delivery changes
kept it interesting. Trade off worth being able to do it at home.
Neil Broadhead - Live Virtual Training
I loved being able to do this from home, particularly with the homework
requirements on top of the training day. I didn't have to lose time on travel.
It made sure I was able to get reasonable breaks in, but still have time to do
the additional work. Thank you Leigh - the course was fantastic, I think there
was a lot of value in all of it. I also appreciate your support and
encouragement (noting I am a PM in IT, so not all of us are whiny if the
examples are not about IT - I actually preferred that and enjoyed the range of
examples :-) ) The examples were really useful for breaking concepts down into
every day applications/events/scenarios. heaps of example exams which were
great. having the slides available to also write on helped with keeping on
track. Leigh's energy and humor is infectious and was great for keeping us
motivated - even when the group was lacking energy in the later part of the
week.
Breaks were well spaced out during the day and the flow of the sessions worked
really well. Especially enjoyed the Practitioner days - breaking up the chapters
and working through the sample exam in pieces with immediate explanations for
answers worked really well for me.
Leigh Harris - Live Virtual Training
What an interactive training it was. I can’t wait to incorporate what I learned
for a productive result.
DLJ presented the course content in an engaging and knowledgeable way, which
primarily enabled me to understand and appreciate the subject matter. It was fun
and engaging to learn ITIL with D LJ! Real life sample was appreciated for us to
relate the topic new to us.
David Llewellyn Jones - Live Virtual Training
It nice to have a soft copy of the review manual so can do review on the go and
not worrying bringing the book . Very clear and concise.
Peter Nikitser - Live Virtual Training
Sue was very structured in her delivery and the use of the learning materials,
MIRO for group exercises and going through sample questions provided a nice
balance.
Sue Taylor - Live Virtual Training
Course was great! Really enjoyed the approach and material for MSP in a virtual
setting. The use of Slido for the multiple choice questions and Miro for
workshopping and group activities really helped. This has been one of the best
training courses I have attended. Well laid out course material. The book
arrived with the folder in time with no issues. Sue is a great trainer with
expert knowledge on the MSP.
Sue Taylor - Live Virtual Training
Rob was really engaging and a great big thinker, I loved it!!
Rob England - Live Virtual Training
I do not use ZOOM much. Great experience.
Rob England - Live Virtual Training
DLJ made the experience shine, his use of humor and real world examples really
helped me understand the subjects.
David Llewellyn Jones - Live Virtual Training
Above expectations all around. Extremely good and convenient.
David Llewellyn Jones - Live Virtual Training
Well designed. Extra resources are available for the ones who want. So great!
David Llewellyn Jones - Live Virtual Training
David was engaging and interactive. Used his real-life experiences to bring
concepts to life. Definitely could tell that he knew the subject matter in great
detail.
David Llewellyn Jones - Live Virtual Training
DLJ was really engaging, passionate and made a dry course/material fun and
relevant. He pointed out areas to be wary of for the exam. I loved his energy
and the way he delivered the training!
Thanks DLJ! Keen to see more of you in future training sessions
David Llewellyn Jones - Live Virtual Training
Zoom worked well and was clear with sound and picture with minimal 'technical'
issues. The breakout rooms worked well. I really like the Virtual Training
Experience and the ease of being able to take notes during the course. it is
still as easy to 'interact' as a live environment. The course went well, with
Leigh doing a good job to keep us engaged.
Leigh Harris - Live Virtual Training
Zoom features made the visual content very accessible and the tools of break out
rooms were efficient. The audio was clear and precise. This was my first Live
Virtual Training Course. I have attended classroom set up's previously and I
would say that the Virtual experience has been surprisingly better. The content
was clear and easy to follow. We did not miss out on the group exercises and
having direct access to Leigh, if required. Most of my enjoyment would be
largely attributed to Leigh's presentation skills and high level of experience
and passion for the BA skillset. Thank you for using many analogies which made
the content relatable but also practical comparisons for everyday use, both
Professionally and Personally. All provided materials were functional and had
purpose prior, during and I foresee the textbook as being of use in the future
in my current role. Thank you to Leigh and ALC for empowering myself with more
knowledge and techniques to assist our company in making sound decisions in the
BA world of ConnectEast.
Leigh Harris - Live Virtual Training
Leigh was excellent at retaining my concentration and focus which resulted in a
better experience than I expected
Leigh Harris - Live Virtual Training
Enjoyed the Kahoots tests.
Neil Broadhead - Live Virtual Training
Neil was fantastic and explained everything very well. He answered any questions
thoroughly.
Neil Broadhead - Live Virtual Training
i thought the communication was excellent - all email replies were prompt. Pack
arrived quickly, with plenty of time to spare & when i was told it would. Follow
up phone call to confirm i had everything was thoughtful. informative, very well
explained and i feel i have learnt a lot to take back to my day to day role.
Neil Broadhead - Live Virtual Training
Very well done for an online course. I really liked Neil using the doc cam next
to the slide deck to talk through material and annotate slides to make a point.
I found it really clarifying and easy to follow. Great course material and
experience. Very communicative. The best online training course I have found in
terms of communication and professionalism. ALC really try to make the online
course format work and put a lot of effort into how they do things e.g. mailing
Mentos out is a great touch. The ALC courses I have attended online are the best
online courses I have found. ALC and their trainers are very professional and
have put thought into the online training experience.
Neil Pearson - Live Virtual Training
Every good experience with the virtual training! Nothing to complain. Thank you
ALC Training for providing these virtual courses!
Gary Gaskell - Live Virtual Training
Garry is very knowledgeable with the course subjects. Very often, he would
compliment the trainings with stories, analogy, etc, which can help us to
understand the subjects better. He also manage to give us different perspectives
on how enterprise governance works in organisation. Garry is also being very
patience with us when comes to using Zoom.
Garry Barnes - Live Virtual Training
Very engaging and exciting. I appreciate the flexibility to log in from across
the globe! enjoyed the overview presentation of the entire course in a short
three days. It was concise, rich in information and clear on what is important
to know especially on what to expect in exam setting. I kindly request for a
certificate of attendance or confirmation of CPE hours as part of my ISACA
membership requirements. thank you.
Garry Barnes - Live Virtual Training
Very detailed and great delivery.
Neil Broadhead - Live Virtual Training
Truly enjoyed the two days learning and as someone that is new and don't know
about SCRUM, it's very helpful that it is an engaging class.
Ferzeen Anis - Live Virtual Training
The trainer was good, time was perfectly managed, gave really good examples and
was very approachable.
I would love to attend the training again with Leigh.
Leigh Harris - Live Virtual Training
I thought Peter made the sessions interesting and kept a good pace that allowed
coverage of the material, discussion and regular breaks. It worked very well for
me.
Peter was fantastic! Really ensured everyone understood the content. Thanks!
Peter Nikitser - Live Virtual Training
I really enjoyed the trainers approach and the way the virtual training was
delivered.
Neil Pearson - Live Virtual Training
Les was an extremely knowledgeable lecturer.
The content, explanations and examples were well defined.
Les Bell - Live Virtual Training
Kim was a brilliant host and trainer. Very calm and supportive. Guided us
through the course effectively and efficiently.
Kim was an amazing trainer. She really delivered it well and made it very
engaging and interactive.
Amazing course and quality training.
Kim Riordan - Live Virtual Training
Excellent Course. Chris very knowledgeable and presented in an engaging way.
Friendly pre-course instructions and student guide.
Enjoyed meeting diverse participants online from all over Australia and NZ that
contributed to interesting conversations, sharing various experience across
different sectors.
Chris Evans - Live Virtual Training
All the way through I was really engaged, thinking, participating with a group
of people who I hadn't met.
Keep doing it this way. I can't think of any improvements.
Ferzeen Anis - Live Virtual Training
Peter is fantastic, his knowledge about each module is incredible.
I really enjoy his personal stories about his experiences and all the reading
recommendations!
Peter's instruction was excellent.
Peter Nikitser - Live Virtual Training
Neil is a fantastic instructor. Loved the kahoots and interactivity of the
course!
Neil was very patient to run through the content and explain the justification
for each answer.
The course ran like clockwork and to planned timed sessions.
Neil Broadhead - Live Virtual Training
Fantastic course! I highly recommend both the course and trainer Chris Evans.
The course was quite demanding with a lot of information covered, but Chris was
engaging, entertaining and encouraged conversation and participation.
Chris Evans - Live Virtual Training
Going through practice questions as a group was good. The gamification was
excellent.
Ger van Hees - Live Virtual Training
It was great to see that attendees were on time so the session was ran smoothly
without disruption & attendees were willing to share their knowledge and
experience during discussion time.
Gary allocated time at the end of each day to go through QAE together as a group
and I found that to be very useful.
Gary Gaskell - Live Virtual Training
I thought the course ran smoothly. I appreciated that Neil had his document
camera set up to quickly show us things on paper - I found that really helpful.
Neil Pearson - Live Virtual Training
Very professional and enjoyable
Neil Pearson - Live Virtual Training
Communication from ALC was excellent as usual.
Neil Pearson - Live Virtual Training
I really enjoyed this course. I found it the right mix of material for the exam
as well as material for the real world. I appreciated the time Neil took to
answer questions and share his extensive experiences and knowledge. I found this
course very very worthwhile and applicable to me.
Neil Pearson - Live Virtual Training
Fez was amazing. You could tell she had a lot of relevant experience and she had
answers for everything that came up. Exactly what you want in a trainer.
Ferzeen Anis - Live Virtual Training
Neil was able to elaborate on the ITIL concepts when asked. He is also
professional, friendly and helpful. The materials provided covered significant
topics and concepts to prepare us for the exam.
Neil Broadhead - Live Virtual Training
The course was fantastic. A great introduction to SCRUM with relevant real life
examples and comprehensive course material. Fez was a great instructor and
answered everyone's questions and encouraged class participation in the course.
Student guide and pre-course instructions were very helpful and comprehensive.
My course materials for this course arrived in time at my apartment due to an
ALC staff member contacting me to provide my address to mail the materials to.
It was a busy week at work and I appreciate the follow up phone call as without
it the course materials might not have reached my apartment in time.
Ferzeen Anis - Live Virtual Training
I really liked the course I feel i have learnt a lot and have some really good
material to take away.
Leigh was very passionate and engaging in this course.
Best trainer/teacher I have had.
Leigh Harris - Live Virtual Training
Could not fault the course, I felt very engaged the entire time. I feel like I
have learnt so much from Michelle and really appreciate the reinforcing of key
aspects within PRINCE2 to help embed into our mindset.
Michelle Zgalin - Live Virtual Training
I found Leigh funny, enthusiastic and engaging.
Leigh Harris - Live Virtual Training
Leigh was an excellent presenter and obviously very familiar with the course
material
Leigh Harris - Live Virtual Training
I had fun during the classes, DLJ certainly knows how to make the class fun and
at the same time productive.
Most trainers just read the slides which can be boring to most, but DLJ's style
I like it, at the same time he will tell you stories from his past experience
which applies to ITIL practices.
Well done DLJ!
DLJ was inspirational. He made the course very interactive and engaging, despite
the remote learning environment.
The content was fantastic and relevant to my day job. Really enjoyed the course.
David Llewellyn Jones - Live Virtual Training
Peter is a great trainer and provides a lot of his professional experience into
the course topics. This was the most value added to the course.
Peter Nikitser - Live Virtual Training
The best part is vast amount of industry experiens
by the instructor - Gary. The practical do and don't makes all the difference.
Gary is a knowledgeable trainer who presents well and provides a constructive
learning environment.
Just Brilliant course and overall experience.
For this reason, the ISO 27001 Lead Auditors course has been one of the most
enjoyable and informative courses I have ever attended in my 25-year-long
career. Thanks, Gary and ALC :)
Zoom was awesome for the flexibility of being able to attend the course.
I was able to manage some critical work requirements to suit around the course
material and the instructors experiences and ability to provide excellent detail
on ambiguous topics with his experience.
Brilliant course - great materials, really informative and very interactive even
though it was done remotely.
Just Brilliant course and overall experience.
Gary Gaskell - Live Virtual Training
The materials provided were high quality and arrived early.
The sample exams were very helpful in gauging the days session and overall
progress.
Leigh Harris - Live Virtual Training
Neil is a great presenter and knows the content in great detail. Much
appreciated.
Neil Broadhead - Live Virtual Training
Neil was a brilliant and very informative facilitator.
Probably one of the best of hundreds I've learned from.
He controlled the flow of the content well and adapted practical examples to
content to give clear context.
Neil Broadhead - Live Virtual Training
I thought Kim did a fantastic job, she was warm and friendly while being
extremely knowledgeable in the area we were studying.
I'm hopeful ALC run a Managing Portfolios course soon as I have this one on my
list and know Kim also teaches this too!
Kim Riordan - Live Virtual Training
Content was well structured and engaging.
I was extremely impressed with the trainer and the level of knowledge/
experience that the trainer had.
Ger van Hees - Live Virtual Training
It was well organized, and Axel kept us all engaged throughout the course using
his real life experiences as applications. Well done Axel!
Very well run and presented course.
Was quite fast paced, but Axel kept us all engaged throughout with exercises and
his energy presence.
Axel Dancoisne - Live Virtual Training
Had our reservations going into it, wanting the group training experience, but
it was really, really well delivered.
Michelle is highly knowledgeable and has a very collaborative, agile training
style which is conducive for efficient learning. (Disarming and comfortable)
Michelle Zgalin - Live Virtual Training
Peter presented the subject with strong expertise on the subject making the
learning and discussions more interesting and presenting the differences between
the theory and the practice.
Peter Nikitser - Live Virtual Training
Michelle’s delivery was absolutely fantastic. Michelle was able to keep everyone
engaged throughout, by delivering the content in a pragmatic approach.
Michelle enabled this through theory based learning, as well as through group
exercises, whilst providing real life experiences and tip, which I thought was
invaluable.
Michelle is an excellent presenter and trainer.
Michelle’s experience with the practice and in the course is evident throughout,
which made for an enjoyable learning experience.
Thank you Michelle, found it very useful and looking forward to starting to
apply this at work.
Michelle’s explanations and real-world examples demonstrated her thorough
knowledge and experience of DSDM.
It certainly helped me to understand DSDM beyond what the Handbook alone
offered.
Michelle Zgalin - Live Virtual Training
Leigh was amazing and very enthusiastic. He was 10/10.
Many thanks to Leigh definitely made the virtual course bearable with all the
info covered within 3 days.
Leigh Harris - Live Virtual Training
Peter provided an excellent, engaging presentation of well-prepared content.
Peter was excellent.
Given his experience and wealth of knowledge, he made the topics so easy. Hope
to come back for another training.
Peter Nikitser - Live Virtual Training
I found Neils presentation of the course very good.
He was extremely helpful & I loved the discussion around real work examples he
provided.
He displayed great knowledge & was very clear & concise in his communication.
Neil Broadhead - Live Virtual Training
Excellent course for someone with minimal exposure to Cybersecurity.
A large amount of data over a compressed timeframe but I cant think of a better
way to present it.
Chris Evans - Live Virtual Training
Amazing trainer, Robert brought a wealth of experience across the industry into
a really well demonstrated training course.
Additionally Jess who supported the running of the course was great in helping
make sure everything was setup and running the way it should be.
Robert Laurie - Live Virtual Training
Very well set out and presented with key materials provided and appreciated.
Leigh was exceptionally knowledgeable.
It was an excellent opportunity to ask complex questions about the material and
methods to be applied, not only to the exam but work environments and tangible
skill sets.
Leigh Harris - Live Virtual Training
Excellent trainer and willingly to guide & share tips to prepare the exam.
Chris an excellent knowledge of the subjects covered.
Chris Evans - Live Virtual Training
Instructor was so calm and very informative.
This is the 2nd course of Neil's I've attended. He's a brilliant trainer. Course
content is well explained with lots of real world examples. Thanks Neil :-)
I would like to say Neil was an outstanding trainer. His knowledge of the
subject is excellent, very open to discussion.
All the content was covered at a comfortable pace.
Neil Broadhead - Live Virtual Training
I was sceptical, but it worked really well.
Kim did an awesome job at maintaining energy, focus and attention for the 3
days.
She was very inclusive to all participants too.
Kim Riordan - Live Virtual Training
It was a wonderful experience.
Very informative course. Keep up the good work.
Aurelien - Live Virtual Training
DLJ was an awesome trainer and managed to keep the training engaging despite
relatively dry course material.
Loved the interactive quizzes and anecdotes, and he was amazing at explaining
the concepts!
David Llewellyn Jones - Live Virtual Training
It was managed excellently. Best virtual experience I have had to date.
Peter Nikitser - Live Virtual Training
Well put together and managed course.
Neil was great and very engaged with our group!
Neil Broadhead - Live Virtual Training
Learnt alot from peter I wish I can get him as trainer in other trainings in the
future.
Peter Nikitser - Live Virtual Training
A very big thank you to DLJ who's been brilliant as the trainer.
He has been effective and encouraging in passing on the COBIT knowledge.
Thoroughly enjoyed the course!
David Llewellyn Jones - Live Virtual Training
Excellent communication and checking that everything was going smoothly.
Really good, good presentation, very clear, good information, good tips.
Amazing trainer with answering all the queries.
Gave a greater insight not only theory but with very understandable examples in
real life scenario
Michelle Zgalin - Live Virtual Training
Chris was 10/10. Made all course material engaging even when the subject matter
was 100% not meant to be.
His real life examples to add context to topics allowed me to really be able to
grasp and retain a lot of information.
Chris Evans - Live Virtual Training
Training sessions worked well. They were very organised and well run.
I liaised with Jackie prior to, and during the course and she was a pleasure to
deal with.
All pre-course materials and communication was very well organised.
The trainer was great and the pre-course co-ordination was fantastic.
Neil Broadhead - Live Virtual Training
DLJ presented very well and clearly is an expert on the topic with plenty of
relatable experience. Thoroughly enjoyed.
David Llewellyn Jones - Live Virtual Training
Having Chris as a trainer really made the course enjoyable, he has a wealth of
practical and theory knowledge that he is willing to share with students.
It is good to challenge him with some real world experience scenarios/events to
get his view and opinion.
really enjoyed the course even though I did it a second time, and I would highly
recommend undertaking the course with Chris to other collegues.
Chris spent considerable time taking us through other materials/discussions as
well, much more inclusive that just presenting the slides, much appreciated
Chris Evans - Live Virtual Training
I'd like to note that Ger is a fantastic instructor and I'd be happy to have him
as my instructor again with ALC.
He is extremely knowledgeable and deli8vers the content fluidly and in as fun a
way as you can get pushing through a large amount of content.
Trainer was very knowledgeable and put his best foot forward to ensure training
is spaced out, interleaved with interactive activities, key concepts are
reinforced - given the vast coverage required for the CISSP course. Well done
Ger!
He's an asset to the company.
Ger van Hees - Live Virtual Training
Really enjoyed the experience. Loved the addition of the Kahoot quizes.
Neil Broadhead is a great trainer who set an appropriate pace, gave ample
opportunity for questions, explained things well using interesting and relevant
examples.
Would definitely recommend him as a trainer.
Loved the Kahoot quiz very well organised.
It felt great to receive physical copies of the material.
I liked how the instructor didn't pressure us to engage in discussion.
We knew there was an opportunity to be heard if needed but never made us feel
uncomfortable to discuss things.
Neil Broadhead - Live Virtual Training
DLJ done a really good job at helping us understand ITIL by relating it to real
life situation.
David Llewellyn Jones - Live Virtual Training
Michelle did a great job, very engaging, thorough and clear.
Michelle Zgalin was really good. Course materials were good.
The materials provided were very professional. Also the sticky notes, pens,
notebook etc came in very handy.
Michelle was a superb trainer.
She got on with it, she was very thorough and no question or answer was "wrong"
and explained each.
Michelle kept a good flow of course theory.
Overall I really enjoyed the course and learnt so much. Highly recommend to
others.
Michelle Zgalin - Live Virtual Training
All good lots of advise and where to find information.
Love vertual training as it is more convenient than traveling to a course.
Well paced, good trainer was knowledgeable and made the session comfortable
while keeping relevant.
The stories that put the theory in context were excellent
The course made me feel comfortably set up for a successful exam.
Neil Broadhead - Live Virtual Training
Thank you Michelle, you are a patient, friendly, encouraging and effective
instructor.
Michelle was an excellent trainer.
She used great anecdotes to explain how the content could be applied in real
life, including what not to do.
She was great at maintaining her energy through long days of course delivery and
showed a strong understanding of the course content and its application.
Michelle Zgalin - Live Virtual Training
Ferzeen was a fantastic trainer.
Excellent trainer.
The pace was really good and kept me engaged the entire time (which is usually
quite hard to do as I struggle to focus for long periods of time).
The trainer was also incredibly knowledgeable and was able to answer all our
questions easily.
Ferzeen Anis - Live Virtual Training
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun
learning experience. He did ALC, ITIL4 and himself proud.
Neil did a great job of making the material interesting and personable.
His experience, wisdom and presentations skills made for a compelling and fun
learning experience. He did ALC, ITIL4 and himself proud.
Neil Broadhead - Live Virtual Training
Very informative. So many concepts i have learned. Big thanks to trainer.
Great trainer who shared about his experiences and integrate actual real life
scenarios with the learning knowledge.
David Llewellyn Jones - Live Virtual Training
DLJ did a great job of leading this virtual class as you would an in-person
class.
It can be very easy for virtual classes to be unengaging and exhausting but DLJ
did great.
Very engaging and a wealth of knowledge, I could learn so much from him!
I really want to emphasize how good DLJ is at this.
He is a wealth of knowledge with so much to share, I cant believe we packed so
much information into a 2 day course. He has a way of teaching that doesn't feel
like you're studying. I would definitely sign up for more courses with he,
specifically.
ALC did a great job of all the pre course instructions, the emails and phone
calls and prompt shipping of our course materials.
I'm very happy with the way this was run from start to finish.
David Llewellyn Jones - Live Virtual Training
This live training experience is really good with the amazing trainer. A perfect
way to enhance the knowledge.
Neil Broadhead - Live Virtual Training
DLJ Kept the course interesting and maintained a good pace.
David Llewellyn Jones - Live Virtual Training
Fantastic communications and resource package.
Chris Evans - Live Virtual Training
Very impressed with how engaging Leigh is, enjoyed his story telling and how he
connected stories to the participants.
He managed the pace very well and has awesome skills and technique.
Leigh Harris - Live Virtual Training
Neil is very engaging and very very knowledgeable and professional.
He explained the materials well and easy to understand.
Love to take another ITIL 4 course with Neil.
Neil's accommodating, has a wide experience to share and really focused on
helping us learn and achieve our objective - to achieve our certification.
Neil Broadhead - Live Virtual Training
Great Trainer. It is not easy to stay energetic at odd times of the day! And has
good sense of humor :-)
The variety in presentation, break out sessions, quizzes and student
participation helped sustain my focus on the content.
Thanks DLJ usually my class notes are covered in doodling.
I actually enjoyed the training. My previous training was in a classroom
environment and I often lost focus.
I give DLJ 10 points for getting me through the content.
I am more confident in my understanding and plan to do more training in ITIL.
The pace and variety kept me focused.
I write to retain knowledge while listening, as I am a visual spatial learner.
The material had plenty of room for notes, great diagrams, were clear and easy
to follow.
David Llewellyn Jones - Live Virtual Training
IT4Great course that covered off a lot in a short space of time. Well paced and
a nice variety of theory and practice.
Michelle Zgalin - Live Virtual Training
A great idea sending the student guide out in advance, gave me a chance to skim
through it and prepare and I used the materials - book, pen, etc provided, thank
you!
I think it was really well done and I'd easily recommend ALC to others
interested in the ITIL4 foundation course.
Neil Broadhead - Live Virtual Training
Neil was excellent. This was my first ILT course done virtually and he did a
great job of keeping us engaged and enthused.
He is clearly very knowledgeable in ITIL and was able to provide great examples
of application of ITIL.
Neil Broadhead - Live Virtual Training
Chris is extremely knowledgeable and was keen to share his knowledge and
experience. It was invaluable to learn from his experiences.
Thank you again.
Chris Evans - Live Virtual Training
I really enjoyed this course. It was a small class, which made it easier to
engage and ask questions.
Very thorough communications process, which I thought was great.
I really enjoyed this course. Neil is very knowledgeable and was very helpful
answering questions.
Really great to be able to have a small group in the training.
Neil Pearson - Live Virtual Training
Further, Fez did well to provide us with opportunities to get to know one
another. Was a conducive learning environment.
Fez continued the strong quality I expected from ALC.
After my previous experience with DSDM AgilePM training (which was amazing).
This course and training continued that tradition - I have no doubt that I will
do well on the certification exam, and that I will have an excellent future with
a firm foundation thanks to her efforts and teaching.
Fez maintained a high level of energy which is hard to do in a virtual
environment. Excellent.
Fez was great! Very thorough in the content she covered and always ensured
questions were answered.
Ferzeen Anis - Live Virtual Training
Ferzeen is an excellent trainer. Her delivery is very fluid and effortlessly
caters to the need and pace of the participants.
She is able to answer all questions with clear explanations, which says a lot
about her expertise in the field.
I would rate her credibility as a PSM trainer to be top-notch.
Fez provided an enjoyable and worthwhile learning experience.
I have finished it feeling far more confident in my new role as Scrum Master,
and have a page of ideas that I want to implement over time.
Ferzeen Anis - Live Virtual Training
It was good to have an initial host each day, Stephanie, and a passionate
presenter, Axel.
The tools of Zoom, Miro, other break-out rooms and the ability to follow along
in the course material as the presenter proceeded through the course were great.
The presenter managed feedback well with the use of zoom hand gestures.
The group exercises were great in understanding the building blocks.
Each session of around 1 hour 15 minutes followed by a short tea break or longer
lunch break were well managed.
The course was over 4 days and a lot of content was covered. With the amount of
material the course I think was balanced and flowed well.
Axel Dancoisne - Live Virtual Training
Really good integration with Breakout rooms.
Another great course run by Neil. He was insightful , very help and
entertaining.
Neil was fantastic.
A wealth of knowledge in ITIL
Especially helpful was information pertaining to good ways of remembering some
of the more tricky content.
Loved the interactive quizzes and collaborative sessions with the segregated
rooms.
Makes it pretty fun to learn and gets you thinking.
Neil Broadhead - Live Virtual Training
Chris - very informative and experienceD guy, love his energy and sharing
throughout.
Everything was GREAT, the pace of delivery, the content (not too heavy).
Overall, happy and satisfied!
Chris Evans - Live Virtual Training
Neil Broadhead demonstrated expert knowledge of ITIL and had stories to add
which helped me put the theories into context.
He was clear, considerate and spoke at a pace and with an intonation that was
easy to listen to and follow.
Having Neil facilitate this course for us has put all us participants at a good
advantage.
Uma was delightful too and her appearance each morning increased our feeling of
being welcome and taken care of.
Uma arranged for my course book to be sent and it arrived literally the next
day! Really good!
Thank you again Neil and Uma
Neil Broadhead - Live Virtual Training
The slides were great and it was easy to follow.
Michelle Zgalin - Live Virtual Training
Very good experience over all!
It was a pleasure to meet Peter Nikitser again, a very good trainer indeed!
Peter Nikitser - Live Virtual Training
I've done a number of online courses and this was by far the best.
I think Mike did a great job of keeping the course interesting and having
exercises that kept everyone engaged. Thanks very much.
Mike Thompson - Live Virtual Training
Great to have a course send physical material out ahead of the course.
Neil Broadhead - Live Virtual Training
Great experience and course! Loved the Kahoot's!
DLJ was a great trainer with in-depth knowledge.
David Llewellyn Jones - Live Virtual Training
Great facilitator and really helped with the confidence to succeed and pass the
exam.
Kim Riordan - Live Virtual Training
Personally I preferred face to face learning but my first 3 day virtual
experience has now changed my mind.
Having people from different cities/ country helped share experience and ideas.
Leigh Harris - Live Virtual Training
Was a very enjoyable course, well organised and well paced.
Enjoyed the kahoot quizzes at the end of each couple of sections.
Keep doing what you are doing. Was brilliantly delivered and very well organised
and fun.
Neil was fantastic. A master at delivery online training.
The best online training experience to date. Thank you!
Neil Broadhead - Live Virtual Training
Love my teacher DLJ thank you!
Really enjoyed the course.
Instructor made a very dry subject an enjoyable learning experience.
Shared real world experience, not just the theory.
Have done a number of virtual training sessions, which have so far not worked
well, for me. I found this course was much better than what I have previously
experienced.
Well organised. Everything worked and turned up as per the grand design.
David Llewellyn Jones - Live Virtual Training
The course content and trainer's experience made this course really worthwhile.
3 day duration works perfectly well considering there a lot of discuss for
better understanding.
Thanks for amazing content.
Rob England - Live Virtual Training
Peter does a great job of keeping the course interesting and explains the
concepts well to make it easy to understand
Peter Nikitser - Live Virtual Training
I found it really engaging, which I have found challenging in other online
settings.
Very thorough.
Lots and lots of communication.
Loved the course materials pack that was provided.
I thought the mentos was a really nice touch.
Neil Pearson - Live Virtual Training
Sue was well paced, knowledgeable & quickly understood the groups strengths &
would reflect on areas of concern.
Collaboration across the group was great with different experiences.
Very good and best I have received.
Really appreciate the welcome card and the stationary items which was a great
touch.
The support received via Jess re the materials and that was also fantastic and
really appreciated.
Good support from ALC at the start of every day.
Sue was amazing. She really knew her stuff and was able to engage and track the
progress of everyone in the class.
She actively listened to everyone, was very inclusive, and was able to explain
any questions or complex components of the course.
Sue Taylor - Live Virtual Training
David is very talented at presenting the course materials and his wits makes it
more enjoyable than the hundreds of pages from the course books alone.
He absolutely should be commended
David Llewellyn Jones - Live Virtual Training
Excellent, knowledgeable instructor, who is fair and always available to answer
questions. Lots of content.
Gary Gaskell - Live Virtual Training
Kim is a very exceptional teacher.
She made what could have been a very dry topic into an engaging and interesting
class.
I particularly appreciated the presentation, examples and questions and answers
which made the material more applicable and easier to digest.
Her enthusiasm definitely made the class more engaging despite most people
having the cameras off which is not small feat.
She clearly knows her stuff and it was blast having her as a teacher!
The trainer was extremely experienced
Kim Riordan - Live Virtual Training
DLJ was fantastic. Highly knowledgeable and engaging. Great personality the kept
the content interesting and the team engaged.
David Llewellyn Jones - Live Virtual Training
This was the only virtual course I've completed recently where the trainer
managed to keep everyone engaged - I also managed to absorb and retain the
information.
Great course, I think all of us involved got a lot out of it.
Very interactive and good accommodation of practice exams.
Neil is an awesome trainer and presenter. Will highly recommend ALC to
colleagues, family and friends.
Neil Broadhead - Live Virtual Training
This course was most enjoyable and informative when interactions between
students and the instructor were encouraged.
The instructor had excellent industry knowledge and experience, which could flow
seamlessly into the course material.
Chris Evans was very knowledgeable and helpful.
I have learnt quite a lot this week and feel like this course will continue to
help me in my current career in Cyber Security.
Was great, I've never done a course virtually before and it was run very well.
With the understanding that this is usually an on site course, the translation
to an online environment (breakout rooms etc.) was handled exceptionally well.
Chris Evans - Live Virtual Training
Kim was excellent, I was engaged the whole time and she made it easy to learn!
Kim Riordan - Live Virtual Training
The break out room activities were effective in both a user experience and
learning experience sense
Neil Broadhead - Live Virtual Training
Neil is an extremely engaging and knowledgeable trainer. Clearly explained the
complex theory concepts and excellently explored their practical application.
Really enjoyed his use of diagrams and stories to provide in-depth explanations
in understandable context.
Thank you Neil!!
Neil Broadhead - Live Virtual Training
Connection to Zoom was great.
The setup of the trainer was very professional both visual and audio.
Content sharing was spotless, cannot fault how it was presented or the content
presented.
I was unsure about virtual training VS in person and I can say that it made no
difference to the sharing of content and knowledge from the trainer to the
student.
Student guide material was professionally created and printed.
Customization of the content to help with the learning process is unique and
really appreciated, it shows that significant time was spent on how to best
deliver the content to the students.
Axel is a very professional and competent trainer, I cannot fault how the course
was provided,
I will recommend to anyone that needs a TOGAF course to deal with ALC and Axel.
Axel Dancoisne - Live Virtual Training
Jess was awesome - was great to have her set us up in the mornings with such a
happy helpful vibe.
Michelle is very knowledgeable, helpful and patient. Thank you!
Michelle Zgalin - Live Virtual Training
Chris was very knowledgeable and informative. He elaborated on the slide content
well. Course was well paced. The exercises don't transfer as well to the virtual
world.
Overall an excellent course and well presented.
Chris Evans - Live Virtual Training
Personally I think this format is better than in person, I learnt a lot more and
was more comfortable. The small class as well was good.
Great preparation and care in the lead up to the course. Very friendly and
approachable.
Great course materials especially the binder book.
Amazing teacher, she engages the team and makes you think. I like how Michelle
does not give you the answer without thinking.
Well explained, scenarios helped with the theory.
The delivery of the content was at an excellent standard.
Michelle Zgalin - Live Virtual Training
Love the supporting materials and template examples.
Very practical course, highly recommended!
Axel Dancoisne - Live Virtual Training
I had a great overall experience! Very helpful.
Ferzeen Anis - Live Virtual Training
As always, Neil was a great trainer.
Neil Broadhead - Live Virtual Training
DLJ was a fantastic trainer, very engaging and interactive and extremely
knowledgeable as well.
DLJ was very personable and insightful, which made the ITIL material much more
tolerable to learn.
DJL was enthusiastic and applied lots of real life scenarios.
DLJ was awesome, great examples and anecdotes - thank you!
David Llewellyn Jones - Live Virtual Training
Great work Gary, I loved how you let the disscussion run, and get people talking
- it is always the difference.
Gary Gaskell - Live Virtual Training
Overall, a good course and having a good trainer helped.
Neil Pearson - Live Virtual Training
This is my third course with ALC. Highly recommended.
Leigh Harris - Live Virtual Training
Neil communicated clearly so very easy to understand.
He's highly engaging and willing to help so helped make the class fun and open.
Took his time in answering the questions and treated everyone with kindness and
respect.
Neil was an effective Trainer.
He's clearly very knowledgeable and passionate about ITIL.
Neil Broadhead - Live Virtual Training
Gary is a great Trainer and offers insightful comparisons to real world
examples.
Gary Gaskell - Live Virtual Training
Excellent trainer delivery on the course materials over the 2 days.
Ferzeen Anis - Live Virtual Training
Neil was a great presenter and turned a very dry topic into something that
became enjoyable :)
Neil Broadhead - Live Virtual Training
Leigh is an engaging, knowledgeable and patient trainer. He has a great arsenal
of props and examples to illustrate PRINCE2 content. Leigh created an
environment where the group felt comfortable with contributing, participating
and asking questions, as close as possible to a face-to-face course
Leigh Harris - Live Virtual Training
I really enjoyed the opportunity to use PRINCE2 in a real life scenario. I also
appreciated the trainer going over the sample exam questions together,
discussing the rationale and adding more examples to consolidate understanding
of the content.
Leigh Harris - Live Virtual Training
Leigh was a very enthusiasitic trainer full of energy.
Leigh Harris - Live Virtual Training
Very engaging, with plenty of short anecdotes.
Leigh Harris - Live Virtual Training
Chris was absolutely terrific! Highly engaged over the whole week providing lots
of examples and references. It made my introduction to the industry highly
enjoyable and super interesting. Thanks Chris!
Chris Evans - Live Virtual Training
Such a great overall experience, especially being online. I loved the stationery
and treats as well. Thank you.
Chris Evans - Live Virtual Training
Fez is a tremendous trainer, with great insight and knowledge.
Ferzeen Anis - Live Virtual Training
I enjoyed how interactive the experience was, with much of the learning being
completed via conversations rather than lectures.
Ferzeen Anis - Live Virtual Training
Fez was excellent. She is clearly a passionate SCRUM Master with lots of
experience and she was very engaging during our training.
Ferzeen Anis - Live Virtual Training
Have really enjoyed the style of learning. I would say the most beneficial part
is the quizzes after each section as it allows you to test your knowledge (and
be surprised when you thought you knew something but actually don't!).
Gary Gaskell - Live Virtual Training
My first time, everything went very well. Well organised, use of technology was
great- Zoom and Kahut. Registration process was very smooth. Updates were great,
very well organised admin team.
Neil Broadhead - Live Virtual Training
Thank you for leveraging: 1. Kahoot for quizzes 2. Live camera whiteboard for
live demonstration of examples 3. Zoom break out rooms for small group
activities. The above provided for a more interactive virtual classroom
experience..
Neil Broadhead - Live Virtual Training
Fantastic course and one of the best delivered virtually that i've attended!
Neil did a great job of engaging the group and used his real life experiences
(and stories!) to bring to life the content.
Neil Broadhead - Live Virtual Training
Neil was very clear in his communication and when he moved away from ITIL
content, ie I'm going to tell you a story
Like the way he drew diagrams to mix it up
Kept us engaged through different quiz techniques, ie write down, Kahoots and
fill in the blanks with verbal answers
Loved having the hard copy and the stickies and highlighters. It meant I could
draw all over the notes, highlight and use stickers to help embed my learning
It was very well delivered with high engagement for what could be quite dry
content
Neil's background and knowledge was exceptional
I feel a lot more comfortable now having done quite a few quizes and will
continue to do more prior to the exam
Neil Broadhead - Live Virtual Training
Kim is a terrific facilitator, very experienced and gave us lots of
opportunities to engage with her and the group. I'm looking forward to applying
what I have learned in this course in the workplace.
Was also nice to have Deb be with us at the start of each day to check in and
see if we needed anything from an admin perspective - a really well run course.
Very high quality support materials. The postit notes and highlighters were very
helpful I used them a lot of the time throughout the training, and the binder
with the slides, paper-based sample exam and the manual are all of a very high
quality that I will refer to for years to come - helped make the training easier
- thank you.
Thank you for a really well put together and delivered course.
Sue Taylor - Live Virtual Training
Thank you for a great course. Great presentation sytle with lots of
opportunities to ask questions and talk about examples. An essential and
practical course for me professionally.
Sue Taylor - Live Virtual Training
Very knowledge instructor with great examples and practical knowledge.
Great foundation to start building on.
Chris Evans - Live Virtual Training
Garry was great, good examples and addressed our learning objectives
Garry Barnes - Live Virtual Training
The course was well run and enjoyable and ALC is a good training provider. Well
done!
Kim Riordan - Live Virtual Training
It was very well conducted and Gary had put so much effort to make the training
sessions very interesting and shared lots of personal experience which was very
helpful and engaging.
Gary Gaskell - Live Virtual Training
An Interview with the General Manager
"We Deliver"
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