status.proton.me
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108.138.26.91
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Submitted URL: http://protonstatus.com/
Effective URL: https://status.proton.me/
Submission: On August 27 via manual from US — Scanned from DE
Effective URL: https://status.proton.me/
Submission: On August 27 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST /subscriptions/webhook.json
<form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post">
<div class="control-group">
<div class="controls">
<label for="endpoint-webhooks">Webhook URL:</label>
<input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block">
<p class="help-block" id="url-help-block">The URL we should send the webhooks to</p>
</div>
</div>
<div class="control-group">
<div class="controls">
<label for="email-webhooks">Email address:</label>
<input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block">
<p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p>
</div>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-5lkmvw1pll2a" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah&co=aHR0cHM6Ly9zdGF0dXMucHJvdG9uLm1lOjQ0Mw..&hl=de&v=i7X0JrnYWy9Y_5EYdoFM79kV&size=invisible&cb=80exu23y176x"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div><input type="submit" value="Subscribe" to="" notifications="" class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey="6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah"
data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small">
<div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://proton.me/privacy">Privacy Policy</a>.</div> This site is protected by reCAPTCHA and the Google
<a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
apply.
</div>
</form>Text Content
x Get incident updates and maintenance status messages in Slack. Subscribe via Slack By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy. Get webhook notifications whenever Proton Services creates an incident, updates an incident, resolves an incident or changes a component status. Webhook URL: The URL we should send the webhooks to Email address: We'll send you email if your endpoint fails By subscribing you agree to our Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Visit our support site. Get the Atom Feed or RSS Feed. All Systems Operational ABOUT THIS SITE This site shows the current status of Proton services. For more information, follow us on Twitter: @ProtonSupport. This site does not update in real time so information may be delayed. Refresh to get the latest status. Proton Mail Operational Web Application Operational Incoming Mail Operational Outgoing Mail Operational Bridge Operational Mobile Apps Operational Push Notifications Operational Desktop Apps Operational Proton VPN Operational Free servers Operational Regular Servers Operational Secure Core Servers Operational Streaming Operational Mobile and Desktop Apps Operational Browser Extensions Operational protonvpn.com Website Operational Proton Calendar Operational Mobile Apps Operational Web Application Operational Proton Drive Operational Web Application Operational Mobile and Desktop Apps Operational Proton Pass Operational Mobile Apps Operational Browser Extensions Operational SimpleLogin ? Operational proton.me Website Operational Proton Wallet Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Proton VPN servers in Thailand scheduled maintenance Jul 16, 2024 14:05 - Jul 31, 2024 14:05 CEST We are aware of an issue where some geolocation databases are not correctly updating Thailand IP addresses. We are actively collaborating with the database providers to resolve this. Thank you for your patience. Posted on Jul 16, 2024 - 14:04 CEST Network connectivity issue for VPN servers in Moldova Jul 18, 2024 15:30 - Jul 28, 2024 15:30 CEST We are currently experiencing network connectivity issues with VPN servers in Moldova. We are working closely with the providers to resolve this problem. Thank you for your patience. Posted on Jul 18, 2024 - 15:27 CEST Past Incidents Aug 27, 2024 No incidents reported today. Aug 26, 2024 No incidents reported. Aug 25, 2024 No incidents reported. Aug 24, 2024 No incidents reported. Aug 23, 2024 No incidents reported. Aug 22, 2024 Service maintenance, August 22nd Completed - The scheduled maintenance has been completed. Aug 22, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 22, 08:00 CEST Scheduled - On August 22nd, between 8:00 am and 9:00 pm CEST (7.00 and 8.00 am UTC; 2.00 and 3.00 am EST), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 2 minutes during this time, users of all Proton services will experience reduced functionality. We apologize for the inconvenience and are grateful for your understanding. Aug 16, 16:36 CEST Aug 21, 2024 No incidents reported. Aug 20, 2024 [Brazil-only] Problems downloading Proton VPN from the iOS app store Resolved - . Aug 20, 21:09 CEST Investigating - PT Recebemos vários relatos hoje de usuários no Brasil com dificuldades para instalar o aplicativo Proton VPN em dispositivos iOS pela Apple App Store. Podemos confirmar que o problema não está do nosso lado, mas provavelmente na própria App Store, que é controlada pela Apple. O que torna essa coincidência extremamente estranha é que também está impactando vários outros VPNs na loja de aplicativos brasileira. Muito provavelmente, algo aconteceu do lado da Apple, e não sabemos se é acidental ou se a Apple está implementando secretamente uma ordem de censura. Mas, devido ao monopólio da Apple na distribuição de aplicativos iOS, não há outra maneira de obter o aplicativo em dispositivos iOS. Como solução alternativa para usuários de iOS, sugerimos tentar a versão beta do iOS pela Testflight ( https://protonvpn.com/blog/vpn-ios-beta/ ). Alternativamente, uma configuração manual do WireGuard pode ser usada ( https://protonvpn.com/support/wireguard-manual-ios ) para acessar nossos servidores VPN. Os aplicativos Proton VPN continuam disponíveis em todas as outras plataformas no Brasil ( https://protonvpn.com/download ). Outros aplicativos Proton, como Proton Mail, Proton Drive e Proton Pass, permanecem igualmente disponíveis. EN We have received multiple reports today from users in Brazil having difficulties installing the Proton VPN app on iOS devices via the Apple App Store. We can confirm that the issue is not on our side, but likely with the App Store itself, which is controlled by Apple. What makes this an extremely strange coincidence is that it is also impacting multiple other VPNs in the Brazilian app store. Most likely, something has happened on the Apple side, and we do not know if it is accidental, or if Apple is secretly implementing a censorship order. But because of Apple's monopoly on iOS app distribution, there is no other way to get the app on iOS devices. As a workaround for iOS users, we suggest trying the iOS beta version via Testflight ( https://protonvpn.com/blog/vpn-ios-beta/ ), or alternatively, a manual WireGuard setup can be used ( https://protonvpn.com/support/wireguard-manual-ios ) to access our VPN servers. Note that Proton VPN apps are still available through all other platforms in Brazil (https://protonvpn.com/download) and other Proton Apps such as Proton Mail, Proton Drive and Proton Pass remain unaffected at this time. Aug 18, 15:45 CEST Service maintenance, August 20th Completed - The scheduled maintenance has been completed. Aug 20, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 20, 08:00 CEST Scheduled - On August 20th, between 8:00 am and 9:00 pm CEST (7.00 and 8.00 am UTC; 2.00 and 3.00 am EST), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 3 minutes during this time, about 1% of Proton Mail users across all platforms will see their inboxes as read-only and will be unable to make changes to them. We're grateful for your understanding! Aug 16, 16:35 CEST Aug 19, 2024 Proton VPN servers in Lithuania are experiencing network connectivity issues Resolved - This incident has been resolved. Aug 19, 12:57 CEST Investigating - Proton VPN servers in Lithuania are experiencing network connectivity issues. We are working with the upstream provider to resolve this. We apologize for the inconvenience! Jul 19, 18:32 CEST Aug 18, 2024 Aug 17, 2024 No incidents reported. Aug 16, 2024 Service maintenance, August 16th Completed - The scheduled maintenance has been completed. Aug 16, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 16, 08:00 CEST Scheduled - On Friday, August 16th, between 8:00 and 9:00 AM CEST (7.00 and 8.00 am UTC; 2.00 and 3.00 am EST), we'll conduct scheduled maintenance to strengthen our infrastructure. It will be conducted in 2 phases: 1, During the first one, all of our services will be unavailable for about 1 minute. 2. During the second one, all Proton Wallet and Proton Calendar users will experience another 1-minute long downtime, while 17-18% of Proton Mail and Proton Drive users will see their inboxes and file storage as read-only for the same duration. We apologize for the inconvenience. Aug 14, 17:19 CEST Aug 15, 2024 No incidents reported. Aug 14, 2024 No incidents reported. Aug 13, 2024 Technical difficulties Resolved - We recently experienced a network outage that caused partial unavailability of our services for some of our users. The root causes of this issue have now been mitigated, and all Proton products have been restored to normal operation. No data has been lost. We sincerely apologize for the inconvenience this may have caused and greatly appreciate your understanding during this time. Aug 13, 07:50 CEST Monitoring - A fix has been implemented and we are monitoring the results. Aug 13, 07:38 CEST Investigating - We are currently experiencing technical difficulties affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Aug 13, 07:27 CEST ← Incident History Powered by Atlassian Statuspage