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WELCOME TO THE HERITAGE HOTEL, AUTOGRAPH COLLECTION


CONTEMPORARY ARABESQUE BOUTIQUE HOTEL IN THE HEART OF DUBAI.



Nestled in the heart of Downtown Dubai, The Heritage Hotel, Autograph Collection
stands as a beacon of modern design fused with Arabian charm. The upscale
boutique hotel offers engaging service with authentic and warm Arabic
hospitality. The seamless blend of modern amenities and traditional design
elements infuses every corner, creating an ambiance that effortlessly combines
comfort and style. The... See More hotel has 197 rooms and suites, with
inspiring views of Burj Khalifa and the city. Dining here is an experience to
savor, a culinary journey through the region's diverse flavours. The renowned
patio set in the heart of The Heritage Hotel is a social haven providing a
relaxing setting to indulge in delectable meals al fresco. The fully equipped
gym and outdoor swimming pool provide guests with a holistic experience to
unwind and revitalize their senses. Moreover, the hotel's prime location is
within easy reach of Dubai's iconic landmarks, world-class shopping
destinations, and cultural attractions. See Less




ROOMS & SUITES

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 * Deluxe Guest room
 * Deluxe Landmark View
 * Deluxe Landmark View
 * Premier Landmark View
 * Deluxe Guest room
 * Deluxe Guest room
 * Deluxe Guest room
 * Deluxe Guest room
 * Deluxe Landmark View
 * Deluxe Landmark View
 * Premier Landmark View
 * Deluxe Guest room
 * Deluxe Guest room
 * Deluxe Guest room
 * Deluxe Guest room



FEATURED AMENITIES ON-SITE

Restaurant
Fitness Center
Outdoor Pool
Meeting Space
Free Wifi

HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

See Accessibility Features
Pet Policy

Pets Not Allowed



Parking

Complimentary On-Site Parking

Complimentary Valet Parking




COURTYARD

Middle Eastern restaurant and Shisha lounge

Explore


NETZ

Sports bar, Multiple viewing screens, wide selection of sports channels

Explore


REEF AND BEEF

Hotel's breakfast venue, Steakhouse for lunch and dinner, Burj view bar area on
level 1

Explore
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01/03
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Photo Coming Soon

Fitness


THE GYM

On site fitness and exercise facility

See More
Photo Coming Soon

Swimming


POOL

See More


OUR LOCATION


GETTING HERE

The Heritage Hotel, Autograph Collection

SHEIKH MOHAMMED BIN RASHID BOULEVARD, DOWNTOWN, DUBAI, United Arab Emirates,
114822

Tel: +971 4-4285888
Dubai International Airport
Distance from Property: 18.0 KM
Phone Number: +971 4-2245555
Visit Website
Alternate Airport Transportation



Al Ghazal; fee: 260 AED (one way) ;reservation required

Al Maktoum International Airport
Distance from Property: 51.0 KM
Phone Number: +971 4-2245555
Visit Website
Alternate Airport Transportation



Al Ghazal; fee: 400 AED (one way) ;reservation required



PROPERTY DETAILS

General Information
Policies and Payments

Accepts: Credit Cards

Services

Property has elevators

Accessibility Information

For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +971
4-4285888

Accessible Hotel Features

Property has elevators

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Roll-in Shower

FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out times at The Heritage Hotel, Autograph
Collection?

The check-in time at The Heritage Hotel, Autograph Collection is 3:00 pm and the
check-out time is 12:00 pm.

Does The Heritage Hotel, Autograph Collection allow pets?

The pet policy at The Heritage Hotel, Autograph Collection is:

Pets Not Allowed

What are the parking options at The Heritage Hotel, Autograph Collection?

The parking options at The Heritage Hotel, Autograph Collection are:

Complimentary On-Site Parking Complimentary Valet Parking:
What property amenities are available at The Heritage Hotel, Autograph
Collection?

The property amenities at The Heritage Hotel, Autograph Collection are:

Restaurant Fitness Center Outdoor Pool Meeting Space Free Wifi
Does The Heritage Hotel, Autograph Collection have Wi-Fi?

Yes, The Heritage Hotel, Autograph Collection has free Wi-Fi available to hotel
guests.



Unlock your stay with the Marriott Bonvoy™ App


THE HERITAGE HOTEL, AUTOGRAPH COLLECTION

3.3 out of 5 stars, average rating value. Read 8 Reviews. Same page link.

3.3
 
(8)
★★★★★ ★★★★★ 3.3 out of 5 stars. Read reviews for 3.3 8 Reviews This action will
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REVIEWS




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AVERAGE CUSTOMER RATINGS

Overall
☆☆☆☆☆ ☆☆☆☆☆ 3.3 Overall, average rating value is 3.3 of 5. 
1–8 of 8 Reviews  
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 1. PLATINUM MEMBER
    
    
    PLATINUM MEMBER
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Platinum
     * Traveler Type: Couple
    
    ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
    
    
    PLATINUM MEMBER
    
    · 5 days ago  
    
    
    HERITAGE OF DISAPPOINTMENT
    
    From the moment we tried to check in we were disappointed. The staff had
    trouble communicating with us. I had to argue with them for 30 minutes to
    get the confirmed upgrade. The room itself was tired and needed upkeep. The
    heating was not working. We warmed the room by running the shower. The room
    service food we ordered wasn’t edible. Worst Marriott experience.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 4 days ago  
        
        
        Hi Platinum Member!
        
        Thank you for staying with us and sharing a review. I understand that
        your stay was not all you hoped it would be. Please know that I have
        shared your comments with our team as we continuously enhance our
        product whenever possible. We hope to welcome you back at The Heritage
        Hotel.
        Regards
        Katerina Stamenova
        Management Office
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 2. VASIM
    
    
    VASIM
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Member
     * Traveler Type: Family
    
    ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
    
    
    VASIM
    
    · 5 days ago  
    
    
    NOT UPTO THE EXPECTATION
    
    Our recent stay left us with mixed feelings. While the exterior of the hotel
    boasted elegance and heritage look, the reality inside was quite different.
    Upon entering our room, we were surprised to find that the layout and
    interior design didn't quite match the upscale facade of the building. It
    was a stark contrast that left us feeling a bit underwhelmed.
    
    One of the first issues we encountered was the lack of in-room amenities.
    Despite being advertised as a luxury accommodation, we had to repeatedly
    request basic items such as a dental kit and shaving kit, which should have
    been readily available. This constant need to ask for essentials was
    frustrating and detracted from the overall experience.
    
    To add to our disappointment, we found that the shampoo and other toiletry
    bottles were locked. While we understand the need for security measures, it
    made us feel as though the hotel didn't trust its guests, creating an
    uncomfortable atmosphere.
    
    Moreover, the ambiance of the hotel gate area was surprisingly cold, lacking
    the warmth and hospitality that we've come to expect from other 5-star
    establishments. Overall, our stay was okay, but it fell short of our
    expectations.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 4 days ago  
        
        
        Hi vasim!
        Thank you for choosing The Heritage Hotel and for your time reviewing us
        here. I’m saddened to hear that your expectation wasn’t met. Please know
        that I have shared your comments with our team as we continuously
        enhance our product whenever possible Next time you are in the area, I
        hope you give us another opportunity to provide you with the experience
        we are known for.
        Regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 3. MAHSA
    
    
    MAHSA
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Non-Member
     * Traveler Type: Family
    
    ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
    
    
    MAHSA
    
    · 9 days ago  
    
    
    GOOD
    
    The location was excellent! 5_10 minutes until Dubai mall ! Staff were
    polite! Swimming pool not big and not good for getting sun because of
    position of that!
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 9 days ago  
        
        
        Hi Mahsa!
        Thank you for staying at The Heritage Hotel for for your time reviewing
        us here. We are thrilled to read your generous feedback and will make
        sure to relay the message to the teams in order to ensure we keep valued
        guests like yourself delighted. We look forward to your next stay.
        Kind Regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 4. GLOBETROTTER
    
    
    GLOBETROTTER
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Titanium
     * Traveler Type: Solo
    
    ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
    
    
    GLOBETROTTER
    
    · 10 days ago  
    
    
    GREAT BUILDING BAD SERVICE
    
    This is a great building in a great location. The service was horrible.
    Breakfast was horrible. Bar was very weak.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 9 days ago  
        
        
        Hi Globetrotter!
        Thank you for staying with us and sharing a review. It's disappointing
        to know that your expectation weren't met. Please know that I have
        shared your comments with our team as we continuously enhance our
        product whenever possible. Thank you once again and we look forward to
        the opportunity to welcome your return in a near future at The Heritage
        Hotel!
        Kind regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 5. FAIRFAX C
    
    
    FAIRFAX C
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Member
     * Traveler Type: Family
    
    ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
    
    
    FAIRFAX C
    
    · 11 days ago  
    
    
    GREAT LOCATION BUT DON’T BOOK THE BREAKFAST PACKAGE
    
    Great location as it’s an easy walk to easy to get anywhere downtown. Rooms
    are average. Breakfast package is not worth it if it’s being offered at the
    restaurant next door called Reef and Beef - disinterested staff, limited
    menu and unhygienic buffet.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 10 days ago  
        
        
        Hi Fairfax C!
        I’m saddened to hear that you didn’t enjoy your experience at the
        breakfast and for that I apologize. Next time you are in the area, I
        hope you give us another opportunity to provide you with the experience
        we are known for.
        
        Kind Regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 6. SPYROS
    
    
    SPYROS
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Member
     * Traveler Type: Solo
    
    ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
    
    
    SPYROS
    
    · 14 days ago  
    
    
    ONE NIGHT AT THE CENTRE OF DUBAI
    
    Pleasant staying, very good location, very comfortable room.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 13 days ago  
        
        
        Hi Spyros!
        I’m happy you enjoyed your stay with us and that the room and the
        location were what you expected and deserve. We appreciate your time in
        sharing your experience with us. We hope to welcome you back soon at The
        Heritage Hotel!
        Kind Regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 7. SAKSHONI
    
    
    SAKSHONI
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Non-Member
     * Traveler Type: Couple
    
    ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
    
    
    SAKSHONI
    
    · 19 days ago  
    
    
    OVERALL I RECOMMEND TO STAY IN THIS HOTEL
    
    Need some rooms decors and lighting improvement
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 18 days ago  
        
        
        Hi Sakshoni!
        Thank you for choosing to stay with us and for your time reviewing us
        here. We are thrilled to read your generous feedback and will make sure
        to relay the message to the teams in order to ensure we keep valued
        guests like yourself delighted. Please know that I have shared your
        comments with our team as we continuously enhance our product whenever
        possible. Thank you once again and we look forward to the opportunity to
        welcome your return in a near future at The Heritage Hotel!
        Kind Regards
        Katerina Stamenova
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 8. ADNAN CHAUDHRY
    
    
    ADNAN CHAUDHRY
    
    
     * Review 1
     * Votes 0
    
     * Member Level: Silver
     * Traveler Type: Solo
    
    ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
    
    
    ADNAN CHAUDHRY
    
    · a month ago  
    
    
    HOME OUTSIDE HOME
    
    Perfect place to stay not only because of its location but also the staff is
    extremely caring. Would specially like to mention Mr. Tarek Chihi who was
    there whenever I needed any assistance. Thanks Tarek and all the team
    members of property.
    
    
    
    Helpful?
    
    Yes · 0 No · 0
    Report
    Comment
    
     1. GSSSocialProperty
        · 25 days ago  
        
        
        Hi Adnan Chaudhry!
        We are happy you enjoyed your stay with us and the service delivered by
        Tarek and rest of the team members was what you expected and deserve. We
        appreciate your time in sharing your experience with us and we look
        forward for your next stay at The Heritage Hotel.
        Regards
        Katerina Stamenova
        Front Office Supervisor
        
        
        
        Helpful?
        
        Yes · 0 No · 0
        Report


 * Overview
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THE HERITAGE HOTEL, AUTOGRAPH COLLECTION

3.3
 • 
8 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.


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+971 4-4285888

RESERVE

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DATES (1 NIGHT) NIGHTS)
Mon, Feb 12 Tue, Feb 13 Flexible in February 2024
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Rooms & Guests
1 Room, Rooms, 1 Adult Adults 1 Child Children
Maximum 8 guests per room
Rooms
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-
1
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Adults
(Max: 8 total guests/room)
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THE HERITAGE HOTEL, AUTOGRAPH COLLECTION®

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SHEIKH MOHAMMED BIN RASHID BOULEVARD, DOWNTOWN,

DUBAI, United Arab Emirates, 114822



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