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WEBEXPENSES

Customer Verified
Top Rated
Score 8.4 out of 10

Top Rated
 * 1158 Reviews and Ratings
 * Expense Management

 * Save
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Webexpenses
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Top Rated
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Webexpenses
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 * Overview
 * Pricing
 * Features Scorecard
 * Product Details
 * Comparisons
 * Reviews and Ratings (1158)

Starting at $9.76 per month per user
View Pricing
Learn More & Demo


DO YOU WORK FOR WEBEXPENSES?

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OVERVIEW


WHAT IS WEBEXPENSES?

Webexpenses is a global provider of online expense management software to
businesses of all sizes across 70+ countries. The software is used across all
industries, including retail, finance, technology, construction, and not for
profit. Features of the Webexpenses desktop and…

Read more
Recent Reviews
PreviousNext

EXCELLENT TOOL, EASY TO USE

9 out of 10
February 15, 2024
Incentivized
We currently use Webexpenses to pay staff expenses, this is used across the
whole organization. This has ensured staff have been able to …
Continue reading
Verified User
Manager
Connect

GREAT SOLUTION TO A GOOD PRICE!

10 out of 10
January 08, 2024
Incentivized
We use Webexpenses to keep track of the expenses of each of our employees, since
3 years ago we did not have anything similar and we had …
Continue reading
Verified User
Engineer
Connect

DOES WHAT WE NEED, BUT CAN BE OVER COMPLICATED

7 out of 10
January 01, 2024
Incentivized
We use Webexpenses to manage invoices for purchases we make on credit cards. It
allows for everything to be in one place, and it helps us …
Continue reading
Verified User
Team Lead
Connect

WEBEXPENSES USEFUL FOR ALL.

8 out of 10
December 30, 2023
Incentivized
Paper reduction and workflow processes hugely improved—secured function for
staff to input expenses and management to approve or decline. …
Continue reading
Derek Brookes
CIO (Chief Information Officer)
Connect

A GOOD APP FOR YOUR COMPANY EXPENSES.

7 out of 10
December 30, 2023
Incentivized
We use it to record employees' monthly expenses and as a tool to check how much
money is invested in our deals or projects per employee. …
Continue reading
Verified User
Manager
Connect

WEBEXPENSES - PROVIDES EFFICIENCY TO THE THINGS WE HATE TO DO!

9 out of 10
December 30, 2023
Incentivized
Webexpenses act as an excellent intermediary for our business, turning corporate
credit card statements into importable transactions into …
Continue reading
Verified User
Employee
Connect

QUICK AND BASIC REVIEW OF A GOOD SYSTEM.

9 out of 10
December 30, 2023
Incentivized
Such an easy way of submitting and receiving expenses through work. Clear
instructions, plenty of categories, good app design that's easy …
Continue reading
Verified User
Manager
Connect

MAKE IT EASIER

9 out of 10
December 29, 2023
Incentivized
Daily usage in case of company expenses. The tool was just established at the
beginning of 2023. In the beginning, we faced some …
Continue reading
Verified User
Account Manager
Connect

WEBEXPENSES REVIEW.

7 out of 10
December 29, 2023
Incentivized
We use Webexpenses for employee expenses, allowing for entries of expenses, an
approval matrix to control expense values as well as …
Continue reading
JH
Jack Hazell
Administrative Assistant
Connect

WEBEX; RECOMMENDED!! CAN IT BE FREE FOR CHARITIES? ;-)

9 out of 10
December 29, 2023
Incentivized
I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and
have done for many years both in the UK and abroad.<br><br>…
Continue reading
James Steel
Applications Engineer
Connect

GOOD VALUE FOR MONEY!

10 out of 10
December 29, 2023
Incentivized
Webexpenses are mainly used for travel costs and customer entertainment costs.
The tool streamlines the expense handling and ensures …
Continue reading
MV
Mario Veit
Team Leader German Service Desk
Connect

WEBEXPENSES

10 out of 10
December 29, 2023
Incentivized
I travel and work with clients and colleagues quite frequently in my role and
use Webexpenses to claim the expenses back.
Continue reading
Verified User
Partner
Connect

WEBEXPENSES

9 out of 10
December 29, 2023
Incentivized
It's a great tool, and easy to use for all, our drivers use it from their work
and private phones easily, and it makes for a hassle-free …
Continue reading
Verified User
Manager
Connect

WEBEXPENSES IS GREAT!!

10 out of 10
December 29, 2023
Incentivized
I use Webexpenses everyday to track my mileage using multiple billing codes. I
also use Webexpenses to track my expenses while with …
Continue reading
Verified User
Professional
Connect

WEB EXPENSE REVIEW

8 out of 10
December 29, 2023
Incentivized
The ability to automate approval flows for expenses. The previous manual system
was not ideal as we had to rely on manual processes to …
Continue reading
Verified User
Manager
Connect

Read all reviews


ASK PEOPLE ABOUT THIS PRODUCT

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HOW WEBEXPENSES DIFFERS FROM ITS COMPETITORS

PreviousNext
Time Savings


TIME SAVINGS

Some users have commented that the automations that the system has help them a
lot to not overlook any refund or leave any item without the corresponding
documents, so I have the peace of mind that everything happens on time within
the application and that my users have I was able to understand it …
Incentivized
Continue reading
Verified User
Engineer
Connect


TIME SAVINGS

We have automated categories to link to specific cost centres
Incentivized
Continue reading
Verified User
Team Lead
Connect


TIME SAVINGS

All expenses must be input via the application. coding for expenses is important
to ensure correct allocation. There is a centralized record of all expenses and
expense invoices and requests. The application allows our staff to monitor their
expenses and their records as well as allows them to …
Incentivized
Continue reading
Derek Brookes
CIO (Chief Information Officer)
Connect


TIME SAVINGS

Most of the time, we save time for the expense approver while we put all the
employee's expenses in one claim per month. However, doing this takes
considerable time for the user because there are not so many automated
activities that make the process easier and quicker.
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

In the case of monthly expenses, it is a time-saving tool. If you are saving all
your bills on a daily basis = at the end of the month, it is a question of a few
seconds.
Incentivized
Continue reading
Verified User
Account Manager
Connect


TIME SAVINGS

It has been used mainly by our company for expense approval - it allows for a
range of control by managers being able to log in and see what their staff are
trying to expense. This also allows for control of not only what the staff are
purchasing but how much they spend.
Incentivized
Continue reading
JH
Jack Hazell
Administrative Assistant
Connect


TIME SAVINGS

Cannot comment as an end user, I get the notifications which are a huge beneift
and the syste must work well as we've used it for years.
Incentivized
Continue reading
James Steel
Applications Engineer
Connect


TIME SAVINGS

I am only a system user, so I am using it to enter my claims and control costs
in my department.
Incentivized
Continue reading
MV
Mario Veit
Team Leader German Service Desk
Connect


TIME SAVINGS

It saved lots of time due to the less hassle of emailing individual supervisors
to claim expenses.
Incentivized
Continue reading
Verified User
Partner
Connect


TIME SAVINGS

On Claim submission and expense claims it is a great tool and helps save time.
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

Yes I have and that's one of my favorite features
Incentivized
Continue reading
Verified User
Professional
Connect


TIME SAVINGS

By automating our expenses management process, we have saved a heap of time.
Previously there were manual follow ups (not to mention the re-follow-ups)
whereas now the system keeps track of the status of all the expenses and sends
out notification where appropriate. Overall, it has been a net …
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

Used for claim submission, very quick compared to old school methods of
expenses, can be done via the mobile but slightly clunky using the app.
Laptop/web browser is far more efficient.
Incentivized
Continue reading
Verified User
Professional
Connect


TIME SAVINGS

The platform has enabled me to easily capture receipts It provides a centralised
platform for submitting claims, allowing for quick and convenient submission.
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

I simply print or scan my electronic invoices / receipts as PDF files and attach
them to the relevant expense line as soon as I receive them. Saves time sifting
through and organising bags of paper receipts at month end
Incentivized
Continue reading
Verified User
Professional
Connect


TIME SAVINGS

All routes are predefined - managers / financial approvers are individually
setup for each user to make it very efficient.
Incentivized
Continue reading
Jan Zmrzlik
General Manager Operations
Connect


TIME SAVINGS

This isn't something I'm involved in as I'm an employee user of the system, but
I know that our central university admin staff use Webexpenses to save time and
automate all these activities
Incentivized
Continue reading
Verified User
Employee
Connect


TIME SAVINGS

Being able to upload all receipts by using photos taken and stored on your
phone's your gallery instead of collecting all receipts and taking to finance is
a great advantage especially now that most of us work from home and don't visit
the office often enough to share the receipts in …
Incentivized
Continue reading
FV
Felipe Valente
Account Manager
Connect


TIME SAVINGS

I would like the expense process to be more automated and I would like to see
budgets built into WE
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

Claims creation is easy enough when done using the phone while travelling.<br>
Incentivized
Continue reading
Verified User
Manager
Connect


TIME SAVINGS

Used in expenses approval, out of pocket claims, credit card reconciliations.
Incentivized
Continue reading
Ben Louth FCCA
Financial Accoutant
Connect


TIME SAVINGS

Yes, the OCR function works like a charm, using it to scan all the numerous
invoices that I collect along the day, so I just save them for late to fill
everything on in the evening, with my laptop, avoiding the further use of the
app. Could be better if I can use the phone app properly and …
Incentivized
Continue reading
Verified User
Technician
Connect


TIME SAVINGS

Webexpenses is a quick and efficient method for me to submit my expense claims
and track claim status
Incentivized
Continue reading
David Reaney
Endpoint Assessor
Connect


TIME SAVINGS

We've moved from a manual expense management system of spreadsheets, credit card
statements, and receipt originals to real-time, on the fly, expense capture with
account coding, and an easy submission/approval process.
Incentivized
Continue reading
Verified User
Director
Connect


TIME SAVINGS

Only benefit has been a better audit trail. Everything else has been more time
consuming.

Continue reading
Verified User
Administrator
Connect



AWARDS

Products that are considered exceptional by their customers based on a variety
of criteria win TrustRadius awards. Learn more about the types of TrustRadius
awards to make the best purchase decision. More about TrustRadius Awards

All awards
20242023202220212020All Years
Top Rated
2023
Best of
2023
Best of
2023
Best of
2023
Best of
2023
Best of
2023
Best of
2023

PreviousNext


COMMUNITY PULSE

This data may not include a representative sample of users. Learn more about
cherry-picking and how TrustRadius removes selection bias from trScore.

All TimeLast 90 DaysLast Year

REVIEW SCORES

Reviews score distributionScorePercentage9-10

60.2%
7-8

31.84%
5-6

5.17%
3-4

1.54%
1-2

1.26%

View all reviews

REVIEWER SENTIMENT

 * 659 Positive Reviews
 * 57 Negative Reviews

Learn how we calculate reviewer sentiment

KEY INSIGHTS

94%

Would buy again

+ 541 more
98%

Delivers good value for the price

+ 275 more
96%

Happy with the feature set

+ 564 more
98%

Lived up to sales and marketing promises

+ 180 more
96%

Implementation went as expected

+ 202 more


POPULAR FEATURES

View all 9 features
 * Payment Status Tracking (30)
   8.7
   87%
   
 * Payment Audit Trail (23)
   8.6
   86%
   
 * Duplicate Bill Detection (23)
   8.3
   83%
   
 * Employee Expense Reporting (36)
   8.2
   82%
   


REVIEWER PROS & CONS

View all pros & cons
>  * App is very helpful when on the go.
>  * Would like to have notifications option when something has been approved or
>    amended.

Verified User
Manager in Other
Hospital & Health Care Company, 1001-5000 employees
Connect
>  * Easy user administration
>  * the way to attach receipts to the claim could be better.

Verified User
Engineer in Engineering
Food Production Company, 201-500 employees
Connect
Return to navigation


PRICING

View all pricing


ENTRY-LEVEL SET UP FEE?

 * $250
   Required

For the latest information on pricing,
visithttps://www.webexpenses.com/us/pricing


OFFERINGS

 * Free Trial
 * Free/Freemium Version
 * Premium Consulting/Integration Services


STARTING PRICE (DOES NOT INCLUDE SET UP FEE)

 * $9.76 per month per user

Return to navigation


FEATURES


EXPENSE MANAGEMENT

Expense management features

Show Features
8.1
Avg 8.0
 * 8.2
   Employee Expense Reporting
   (36) Ratings
   
   Allows companies to track employee expenses to make cost-effective decisions.

 * 7.9
   Corporate Card Reconciliation
   (19) Ratings
   
   Allows companies to reconcile employee expenses with company card statements.


PAYMENT MANAGEMENT

Features that allow for the management of payments across various forms of
finance/accounting software.

Show Features
8.5
Avg 8.0
 * 8.7
   Customizable Approval Policies
   (22) Ratings
   
   Policies for different types of approvals can be customized, sent to multiple
   approvers, automatically approved, etc.

 * 8.3
   Financial Document Management
   (21) Ratings
   
   Invoices, expense reports, and associated documents are stored within the
   platform for any future needs.

 * 8.7
   Payment Status Tracking
   (30) Ratings
   
   Tracks what stage payments are at in the process, from approval to receipt.

 * 8.6
   Payment Audit Trail
   (23) Ratings
   
   Allows admin users visibility into the entire payment process, from receiving
   the expense claim or invoice to the payee receiving payment.

 * 8.3
   Duplicate Bill Detection
   (23) Ratings
   
   Detects duplicate invoices or expense reports to prevent double payments.

 * 8
   Advanced OCR
   (18) Ratings
   
   Automatically imports information from invoices, receipts, expense reports,
   and other scanned documents into the platform.

 * 8.8
   Electronic Funds Transfer
   (14) Ratings
   
   Funds can be transferred via EFT as opposed to paper checks.

Return to navigation


PRODUCT DETAILS

 * About
 * Integrations
 * Competitors
 * Tech Details
 * Downloadables
 * FAQs


WHAT IS WEBEXPENSES?

Webexpenses is a global provider of online expense management software to
businesses of all sizes across 70+ countries. The software is used across all
industries, including retail, finance, technology, construction, and not for
profit.

Features of the Webexpenses desktop and mobile app include cross-platform
auto-sync with:

 * Google Vision-powered OCR receipt scanner
 * Petty cash management
 * Automatic policy compliance
 * Corporate card automatic Intelligent Matching
 * Integrated mileage tracking + verification
 * Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

 * hours saved per claim
 * Increase visibility and spend projection
 * reduction in errors + fraud
 * ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

 * Flat, active-user-only pricing
 * 24/6, in-house human support via chat, email, or phone, included
 * Over 100+ software and app and feature upgrades per year, included
 * Unlimited submissions per month once active, included
 * Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated
invoice processing, corporate travel management, payments + reimbursements and,
audit. These tools can be used alongside the expense management system for the
management of company spend.

CategoriesAccounts PayableExpense Management


WEBEXPENSES SCREENSHOTS




WEBEXPENSES VIDEO

Webexpenses automates traditional manual expense processes, to help businesses
save time and money, and improve efficiency.


WEBEXPENSES INTEGRATIONS

 * Xero
 * QuickBooks Online
 * NetSuite ERP
 * Oracle Fusion Cloud ERP
 * Sage 50cloud Accounting
 * Sage 200 Evolution
 * Sage Intacct
 * Microsoft Dynamics 365 Business Central
 * Acumatica
 * Oracle PeopleSoft HCM
 * Sage 300
 * Sage X3
 * SAP ERP, ECC
 * Deltek Costpoint
 * Infor ERP
 * Pegasus Systems
 * MYOB
 * SYSPRO
 * Stampli
 * Ellucian Colleague


WEBEXPENSES COMPETITORS

 * Emburse Certify
 * Expensify
 * SAP Concur


WEBEXPENSES TECHNICAL DETAILS

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-BasedOperating
SystemsUnspecifiedMobile ApplicationApple iOS, AndroidSupported CountriesGlobal


WEBEXPENSES DOWNLOADABLES

 * Expense Management Leaflet
 * James Bond Infographic
 * Why Webexpenses?


FREQUENTLY ASKED QUESTIONS

HOW MUCH DOES WEBEXPENSES COST?

Webexpenses starts at $9.76.

WHAT ARE WEBEXPENSES'S TOP COMPETITORS?

Emburse Certify, Expensify, and SAP Concur are common alternatives for
Webexpenses.

WHAT IS WEBEXPENSES'S BEST FEATURE?

Reviewers rate Electronic Funds Transfer highest, with a score of 8.8.

WHO USES WEBEXPENSES?

The most common users of Webexpenses are from Mid-sized Companies (51-1,000
employees).
Return to navigation


COMPARISONS

View all alternatives


COMPARE WITH

SAP CONCUR


Compare

Save

APPROVALMAX


Compare

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EXPENSIFY


Compare

Save

BILL


Compare

Save

BILL SPEND & EXPENSE


Compare

Save

VISA SPEND CLARITY


Compare

Save

ZOHO EXPENSE


Compare

Save

NEAT


Compare

Save

TIPALTI


Compare
Contact Vendor

Save
Save to your board
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REVIEWS AND RATINGS

(1158)


ATTRIBUTE RATINGS

 * 9.6
   Likelihood to Renew6 ratings
 * 9.9
   Availability2 ratings
 * 10
   Performance1 rating
 * 8.1
   Usability717 ratings
 * 7.3
   Support Rating334 ratings
 * 5
   Online Training2 ratings
 * 9.8
   Implementation Rating4 ratings
 * 9.9
   Configurability2 ratings
 * 9.9
   Product Scalability2 ratings
 * 5
   Ease of integration1 rating
 * 10
   Vendor pre-sale1 rating
 * 9
   Vendor post-sale1 rating
 * 8.4
   Webexpenses Requirements701 ratings


REVIEWS

(1-25 of 716)
Sort By *
Date
Filter Results
Closed
Companies can't remove reviews or game the system. Here's why
February 15, 2024

EXCELLENT TOOL, EASY TO USE


Verified User
Manager in Other
Hospital & Health Care Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Connect
Share

Save

USE CASES AND DEPLOYMENT SCOPE

We currently use Webexpenses to pay staff expenses, this is used across the
whole organization. This has ensured staff have been able to submit their
expenses quick and easily.

PROS AND CONS

 * Clean interface.
 * App is very helpful when on the go.
 * Fast and easy to use.
 * Helpful videos.

 * Would like to have notifications option when something has been approved or
   amended.

LIKELIHOOD TO RECOMMEND

Overall Webexpenses works well in the office and on the go, would highly
recommend for people at all levels to use as this tool is very clear and easy to
use.
Read full review
Vendor Reply
1 CommentHelpful?
January 08, 2024

GREAT SOLUTION TO A GOOD PRICE!


Verified User
Engineer in Engineering
Food Production Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Connect
Share

Save

USE CASES AND DEPLOYMENT SCOPE

We use Webexpenses to keep track of the expenses of each of our employees, since
3 years ago we did not have anything similar and we had to trust the word of the
employees, now the system allows us to attach receipts and establish limits for
each refund. Definitely, for us, the processing of refunds is improved by using
WebExpenses.

PROS AND CONS

 * Easy approval view
 * Easy accountant view
 * Easy claimant view
 * Easy user administration

 * the way to attach receipts to the claim could be better.
 * Add new approvers need to be more friendly.
 * Try to improve the user management.

LIKELIHOOD TO RECOMMEND

It would fit well in a scenario where the company does not know how to handle
employee reimbursements and is looking for an easy and simple way to do it
without having to invest in a large infrastructure.Since it is 100% web, it does
not require installing any programs on employees' computers and the mobile phone
app makes management even easier.
Read full review
Vendor Reply
1 CommentHelpful?
January 01, 2024

DOES WHAT WE NEED, BUT CAN BE OVER COMPLICATED


Verified User
Team Lead in Information Technology
Publishing Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Connect
Share

Save

USE CASES AND DEPLOYMENT SCOPE

We use Webexpenses to manage invoices for purchases we make on credit cards. It
allows for everything to be in one place, and it helps us compartmentalise
invoices into specific cost centres.

PROS AND CONS

 * Compartmentalise invoices into the relevant cost centres
 * Manage all invoices in one place
 * Manage invoices on another person's behalf if they are on leave

 * I always find it difficult remembering how to add a new expense and receipt.
   It is more long winded and complicated than it needs to be.
 * I regularly have to select specific fields when approving expenses, so it
   would be useful if I could setup a default template so I don't need to
   manually change the same fields every time

LIKELIHOOD TO RECOMMEND

Webexpenses is great for managing multiple expenses all in one place, and it
makes it easy to compartmentalise invoices into specific cost centres. Approving
multiple invoices can be time consuming, so it would be great if you could
create templates to save you selecting the same fields every single time.
Overall it is a good product and does most things we need.
Read full review
Vendor Reply
1 CommentHelpful?
December 30, 2023

WEBEXPENSES USEFUL FOR ALL.


Derek Brookes
CIO (Chief Information Officer)
Chestertons (Real Estate, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Connect
Share

Save

USE CASES AND DEPLOYMENT SCOPE

Paper reduction and workflow processes hugely improved—secured function for
staff to input expenses and management to approve or decline. The finance team
can see the whole process and expenditure. Reporting provides management with a
high-level view and the ability to drill down into the details. As the portal is
secured and available 24/7 then staff can use this when they have the time to
process their expenses.

PROS AND CONS

 * No more paper process or paper to be stored for HMRC and auditing.
 * Approval process.
 * Improved speed of process expenses.
 * Improved speed to repay expenses to staff.

 * Expense input could be easier and more friendly.
 * Checking of duplicate expenses.
 * Ability to provide details & attachments to accompany the expenses.
 * Assistance where there are errors.

LIKELIHOOD TO RECOMMEND

Where staff are spread across geographical areas. A centralized finance team
will not dread dealing with the manual process, pieces of paper, and storing the
paper. Companies that do not have formal procedures and checks would
substantially improve their control. The applications are good for ensuring the
correct people are informed and approve the expenses. The application is good
for centralized records management.
Read full review
Vendor Reply
1 CommentHelpful?
December 30, 2023

A GOOD APP FOR YOUR COMPANY EXPENSES.


Verified User
Manager in Corporate
Financial Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Connect
Share

Save

USE CASES AND DEPLOYMENT SCOPE

We use it to record employees' monthly expenses and as a tool to check how much
money is invested in our deals or projects per employee. The scope of our use
case is relevant because the app lets the company know how the employees act
while they are working out of the office for the different deals we have.

PROS AND CONS

 * Reports
 * Expenses summary by user.
 * Alert if they are duplicated claims.

 * Uploading invoices as a group and not once a time and item.
 * Type of file for uploading the invoices.
 * Creating a new claim for mobile app is complicated.

LIKELIHOOD TO RECOMMEND

It is a very useful app/tool for the company's internal records of employee
expenses Sometimes recording the expenses is a bit complicated due to the
different items that need to be included to properly complete the uploading of
most of the invoices/expenses. If the company has offices abroad, it is hard to
have different currencies and the exchange rate is not so accurate.
Read full review
Vendor Reply
1 CommentHelpful?
December 30, 2023

WEBEXPENSES - PROVIDES EFFICIENCY TO THE THINGS WE HATE TO DO!


Verified User
Employee in Finance and Accounting
Import & Export Company, 51-200 employees
Score 9 out of 10
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Webexpenses act as an excellent intermediary for our business, turning corporate
credit card statements into importable transactions into our accounting software
(SAGE 200). The mobile app allows our employees to upload receipts as they go,
in addition to auto recognition, enabling statements to be reconciled with very
little effort. The authorization feature ensures all costs are preapproved, with
multi-user access across different service levels. Mapping categories against
cost accounts ensures a high level of accuracy. Easy to use and user-friendly.

PROS AND CONS

 * Accurate expenses recording.
 * User friendly.
 * Simply to use.

 * Integrate with more banks.

LIKELIHOOD TO RECOMMEND

High-volume users- sales reps - where employees are always on the go.
Read full review
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1 CommentHelpful?
December 30, 2023

QUICK AND BASIC REVIEW OF A GOOD SYSTEM.


Verified User
Manager in Other
Marketing & Advertising Company, 201-500 employees
Score 9 out of 10
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Such an easy way of submitting and receiving expenses through work. Clear
instructions, plenty of categories, good app design that's easy to use. Good
updates and notifications to alert me when claims have been approved or
rejected.

PROS AND CONS

 * Site well laid out, very easy to navigate.
 * Good notification system so claims aren't missed.
 * Very good range of categories to select for claims.

 * The map system, when submitting mileage, could be improved. Routes are often
   not the most efficient routes.
 * Image storage. Better ability to use the same image for multiple claims,
   fuel, for example.

LIKELIHOOD TO RECOMMEND

Quick and easy submission of expenses. Being able to log mileage while on the go
via the app and also uploading images directly to the claim using the camera.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

MAKE IT EASIER


Verified User
Account Manager in Sales
Building Materials Company, 51-200 employees
Score 9 out of 10
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Daily usage in case of company expenses. The tool was just established at the
beginning of 2023. In the beginning, we faced some difficulties in usage, but
after the first two months of reports, everything ran smoothly. Usually, there
were many reasons why not to use it, but now I can see that the system is fast,
unique, and always with you = simply, you can report immediately after getting
the bill.

PROS AND CONS

 * Quick response.
 * Flexibility.
 * Immediate usage.

 * Not able to monitor bills paid from other cards (shell card).

LIKELIHOOD TO RECOMMEND

Best: immediate saving of expenses Worse: really can't find it in my case.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEXPENSES REVIEW.

JH
Jack Hazell
Administrative Assistant
SCT (Computer Networking, 51-200 employees)
Score 7 out of 10
Vetted Review
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We use Webexpenses for employee expenses, allowing for entries of expenses, an
approval matrix to control expense values as well as limits, and CSV uploads
into our accounting system. We are also able to report on expenses uploaded into
our system based on period, person, or any range of information requested.

PROS AND CONS

 * Reporting
 * CSV Downloads.
 * Approval Matrix.

 * Reporting Could be broader.
 * External Expense Approvals.
 * More limiting on expense rules.

LIKELIHOOD TO RECOMMEND

I believe Webexpenses to be well suited for a simple reporting system and simple
express expense entry - I think it is a suitable system for a company of less
than 500 and the approval matrix works fine. I think a downside is the
background of Webexpenses and the lack of control you can put in place.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEX; RECOMMENDED!! CAN IT BE FREE FOR CHARITIES? ;-)


James Steel
Applications Engineer
Gestamp West Midlands (Automotive, 501-1000 employees)
Score 9 out of 10
Vetted Review
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I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and
have done for many years both in the UK and abroad.<br><br>Webex makes the
process simple and effective, the mobile (app) option removes the need to keep
receipts and makes getting the receipts 'into they system' much easier.
Especially with busy lives, to take the photo and have it sitting there is a
great advantage, you can 'come back later' to build the claim knowing you have
all the details you need.<br><br>As an end user I know where I stand with the
claim, when my manager has authorised the payment and when the payment has been
processed by our accounts team. <br><br>It would be great if Webex offered this
service for charities and voluntary organisations such as Scouts and Guides.
Volunteering in Scouts I can see where the service would support how we work, we
as volunteers are often out of pocket and with people leading busy lives, forget
to make our claims. Being responsible for the finances I cannot justify paying
for this service but I can see how the service would benefit tens of thousands
of volunteers if Webex was available to charities discounted or even free...

PROS AND CONS

 * Notifications
 * Receipt scanning and AI
 * Claim building
 * Claim categorisation

 * Claiming for millage, the maps function is great BUT it struggles if you go
   'off-piste', taking a different rout to the one it suggests. I find it often
   gets confused and has me looping around roads I haven't driven.
 * Sometimes the AI will change the value on my receipts even after selecting to
   use what I've typed in.
 * Travelling alone, I do not always need to 'add people to the claim'.
 * Why do I need to add myself to a claim? I'm the one claiming.
 * When adding myself to the claim why is it mandatory to add the job titles of
   people? including myself!

LIKELIHOOD TO RECOMMEND

When actually travelling, can take photos of receipts/meters in cabs etc...
we're moving to a receiptless society so screen shots and photos are the way
forwards with regard to digitisation.

When working with Children the focus is on them not what you're doing with
receipts and invoices, it would be great if Webex offered this service for
charities and voluntary organisations such as Scouts and Guides. Volunteering in
Scouts I can see where the service would support how we work, we as volunteers
are often out of pocket and with people leading busy lives, forget to make our
claims. Being responsible for the finances I cannot justify paying for this
service but I can see how the service would benefit tens of thousands of
volunteers if Webex was available to charities discounted or even free...
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

GOOD VALUE FOR MONEY!

MV
Mario Veit
Team Leader German Service Desk
Kyocera Document Solutions UK (Information Services, 201-500 employees)
Score 10 out of 10
Vetted Review
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Webexpenses are mainly used for travel costs and customer entertainment costs.
The tool streamlines the expense handling and ensures proper authorizations and
cost control. It also assists us in assigning cost categories. Webexpenses can
be entered after a purchase order has been submitted and approved. The tool is
also used for statistical purposes to control cost per department and adherence
to budget.

PROS AND CONS

 * Easy workflow of approvals.
 * Quick response of the system.
 * Easy of use of the web interface.
 * Easy to configure.

 * Reporting could be improved and more ad-hoc.
 * Adding receipts could be made easier.

LIKELIHOOD TO RECOMMEND

It is well suited to control travel costs by approval flow.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEXPENSES


Verified User
Partner in Professional Services
Construction Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
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I travel and work with clients and colleagues quite frequently in my role and
use Webexpenses to claim the expenses back.

PROS AND CONS

 * Very easy to use.
 * Saves your inputs regardless.
 * The format is excellent making it easy to navigate.
 * You know where your are with your expenses.

 * Sometimes it appears to be very slow.
 * Accounts can sometimes take some time to clear expenses. It would be nice to
   have an update button to see why they have not been cleared.
 * Updating receipts could be easier.

LIKELIHOOD TO RECOMMEND

Compared with other expense platforms, this has to be the easiest to use once
you know what you are doing.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEXPENSES


Verified User
Manager in Other
Chemicals Company, 501-1000 employees
Score 9 out of 10
Vetted Review
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It's a great tool, and easy to use for all, our drivers use it from their work
and private phones easily, and it makes for a hassle-free way of managing your
expenses. I would highly recommend it to others.

PROS AND CONS

 * Submit claims.
 * Attaches receipts.
 * Approval process.

 * First time users can find it a bit difficult.

LIKELIHOOD TO RECOMMEND

Our drivers use it on a daily basis; it's quick and easy, which means they are
not out of pocket for long periods of time waiting for a manual system to pay
out.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEXPENSES IS GREAT!!


Verified User
Professional in Professional Services
Non-profit Organization Management Company, 10,001+ employees
Score 10 out of 10
Vetted Review
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I use Webexpenses everyday to track my mileage using multiple billing codes. I
also use Webexpenses to track my expenses while with specific clients as I build
repour taking them out to do fun things. I do enjoy the ease Webexpenses has
made it to submit receipts for reimbursement. I have never experienced a glitch
or issue using Webexpenses.

PROS

 * Address generates.
 * it is easy to submit new claims.
 * easy to add claims and submit receipts.

LIKELIHOOD TO RECOMMEND

Driving to multiple familiar locations i appreciate that Webexpenses saves
addresses and allows me to quick elect them when inputting my mileage at the end
of a long day.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEB EXPENSE REVIEW


Verified User
Manager in Information Technology
Education Management Company, 201-500 employees
Score 8 out of 10
Vetted Review
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The ability to automate approval flows for expenses. The previous manual system
was not ideal as we had to rely on manual processes to push expenses through.
With the automated reminders set in web expenses, we're able to ensure all
expenses are submitted before the pay cut off being run.

PROS AND CONS

 * Automation
 * Notification
 * Limits

 * App
 * Speed of UI
 * Mandatory fields

LIKELIHOOD TO RECOMMEND

Very well suited to scenarios where there are lots of expenses being lodged,
with multiple approvers and time sensitivity. If an organization has a very
simple process, with singular approvers and rare expenses being submitted, it
may not be worth the time/money to implement and maintain the system, especially
if a compatible finance syhstem is not used.
Read full review
Vendor Reply
1 CommentHelpful?
December 29, 2023

WEBEXPENSES USER-ONLY REVIEW


Verified User
Professional in Other
Real Estate Company, 501-1000 employees
Score 10 out of 10
Vetted Review
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Ease of inputting data and processing expenses. Allows easy processing of
mileage expenses in particular, by inputting the destination postcodes which
then generates the most likely route. However, this could be improved upon by
upgrading the ease with which you can amend the route (currently it's quite
clunky to change) and also to be able to add in multiple destinations as part of
a day's worth of site visits - to be able to add these and allocate against job
numbers with more ease would be most helpful. Currently you must set up separate
claim items per job number.

PROS AND CONS

 * Uploading receipts via the mobile app
 * Calculating mileage based on the postcodes inputted and most likely route

 * Improve emailing receipts to account function - currently doesn't always
   upload despite following the process required
 * Improve ability to amend mileage route calculated if this differs from the
   one generated

LIKELIHOOD TO RECOMMEND

Easy to upload screenshots of receipts in bulk using the mobile app. Easy to
keep track of and submit expenses at any point and emails to prompt submission
when you have an open claim/emails to confirm which stage of the approval
process your claim is currently at is useful.
Read full review
Vendor Reply
1 CommentHelpful?
December 28, 2023

STREAMLINING SOCIAL MEDIA AD SPEND WITH EASE


Verified User
Manager in Social Media
Construction Company, 201-500 employees
Score 9 out of 10
Vetted Review
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As a social media marketer, I leverage Webexpenses to streamline the
reimbursement process for all my social media ad expenditures. The platform
efficiently manages and tracks my expenses, addressing the challenge of
reconciling numerous ad-related transactions. Its user-friendly interface
facilitates easy submission and approval of claims, enhancing overall workflow
efficiency.

PROS AND CONS

 * Webexpenses excels in its ability to swiftly capture and process receipts
   using Optical Character Recognition (OCR) technology.
 * The dashboard is very clear allowing me to view which claims are open,
   submitted, paid etc
 * All my receipts are recorded in one place

 * Improved training resources, such as video tutorials could be valuable.

LIKELIHOOD TO RECOMMEND

Webexpenses excels in scenarios where streamlined expense tracking is crucial,
such as managing diverse social media ad costs. Its robust receipt capture and
OCR simplify the reimbursement process. It proves effective for organisations
with customisable approval hierarchies, ensuring smooth workflows. However, in
more complex financial ecosystems requiring extensive third-party integrations,
Webexpenses may have limitations. Additionally, for users heavily reliant on
mobile interfaces, the current app design might pose challenges.
Read full review
Vendor Reply
1 CommentHelpful?
December 22, 2023

GREAT USER EXPERIENCE


Verified User
Account Manager in Corporate
Printing Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
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As I user I find it proficient to upload my expenses incurred throughout the
month. I'm also an approver for others, and find the available information very
intuitive.

PROS AND CONS

 * Calculates accurate milaege
 * Gives preview of receipts, useful when approving
 * Both the App and Desktop version work very well

 * Being able to zoom in on a receipt, (from approver view)

LIKELIHOOD TO RECOMMEND

For regular users the Webexpenses is a great tool, for one off expenses its not
really needed
Read full review
Vendor Reply
1 CommentHelpful?
December 22, 2023

GREAT PLATFORM TO TRACK AND SUBMIT EXPENSES AND CLAIMS

SP
Serhan Perincek
Project Manager
TSG Charge (Utilities, 11-50 employees)
Score 10 out of 10
Vetted Review
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To track your expenses and mileage claims. I can upload receipts and export
reports when needed.

PROS AND CONS

 * Easy to use
 * Mobile app
 * Reporting

 * From experience, occasional crash while using app, but it's rare
 * A separate tracker / report just for mileage claims

LIKELIHOOD TO RECOMMEND

Very easy to use, requires minimal to none training required. Easy to capture
and track claims
Read full review
Vendor Reply
1 CommentHelpful?
December 22, 2023

A USER'S PERSPECTIVE


Verified User
Professional in Product Management
Electrical & Electronic Manufacturing Company, 201-500 employees
Score 10 out of 10
Vetted Review
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Large proportion of employees, myself included, are field based and this
software allows us keep track of expenses incurred during business travel. Very
useful tool for matching receipts to costs, plus having the ability to generate
reports for defined periods helps with end of year tax submissions too.

PROS AND CONS

 * Attaching receipts to claims. Lots of format options.
 * Ability to generate reports on expenses claimed over a particular period,
   such as mileage claims.
 * Mobile app (iOS) is also very useful

 * Search option for drop down menu when selecting the Category of claim. Can
   take quite a while finding the right option
 * Occasional formatting bug where the bottom of the form is not visible and the
   page cannot be scrolled to access it

LIKELIHOOD TO RECOMMEND

The ability to capture costs and add receipts in 'real time' when travelling is
very useful. Building up an expense report over a period of days whilst on the
business trip it relates to makes final editing and submission very easy.
Read full review
Vendor Reply
1 CommentHelpful?
December 21, 2023

EASE OF USE FOR EVERYBODY


Jan Zmrzlik
General Manager Operations
Werner UK Sales & Distribution (Construction, 201-500 employees)
Score 9 out of 10
Vetted Review
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All expenses are managed through Webexpenses software. It helps business to
manage whole process regardless on people location. Mobile app helps to submit
on the go which helps with efficiency of the process. Transparency and speed of
the process is beneficial to all in our business.

PROS AND CONS

 * Easy to use by users
 * Approval process
 * Recipe uploads

 * No choice of exchange rates
 * Map for private use could be better

LIKELIHOOD TO RECOMMEND

You can use it on the go, easy to upload recipes even if you not intent to
create expense report straight away.
Read full review
Vendor Reply
1 CommentHelpful?
December 21, 2023

END OF POOR EXPENSE MANAGEMENT FOR THE END USER!


Verified User
Project Manager in Other
Construction Company, 51-200 employees
Score 9 out of 10
Vetted Review
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Webexpenses allows me to easily upload my receipts and track when I will be
reimbursed for purchases I have made that are reimbursable through company
policy. I am an end user, and have used various platforms in previous employment
but I find Webexpenses to be be easy to use, efficient and time saving.

PROS AND CONS

 * receipt upload
 * congregating expenses
 * easy to use
 * ability to amend

 * Ability to count what I will receive this current month
 * Dragging route takes me out of policy which is frustrating as the sat nav
   isnt always the best

LIKELIHOOD TO RECOMMEND

It is well suited for a business like ours where I am out and about on site a
lot and need to add mileage in. The sat nav option is not always the most
reliable, however. I find it easy to track what has been approved by my manager
and then what has been approved for payment.
Read full review
Vendor Reply
1 CommentHelpful?
December 21, 2023

WEBEXPENSES FOR STRAIGHTFORWARD EXPENSE HANDLING


Verified User
Employee in Other
Higher Education Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
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I use Webexpenses to submit my expense claims for work travel. It deals with the
issue of submitting expense claims in electronic format nicely.

PROS AND CONS

 * Makes it easy to upload photos of receipts
 * Makes it easy to see total amount of claim
 * Makes it easy to see status of expense claim

 * Interface is too cluttered
 * Weird aspect of having to confirm saving expense item before adding receipt
 * Layout of interface could be improved and simplified

LIKELIHOOD TO RECOMMEND

It is good for submitting expense claims with not too many items, but in my
opinion it is a bit of a pain for submitting claims with many items due to the
numbers of clicks required to enter each item and the lack of an
autocomplete/automatic fill-in in the interface for each item.
Read full review
Vendor Reply
1 CommentHelpful?
December 21, 2023

PRACTICAL AND RELEVANT

FV
Felipe Valente
Account Manager
Matrix SCM (Information Technology & Services, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
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I use WebExpenses to expense back all my day-to-day expenses. I can use it via
the app or browser however I do find it easier to use via the app as I can
easily upload receipts by a simple click. This gets to my manager within seconds
for their approval.

PROS AND CONS

 * Uploading receipts
 * Being instantly connect through all platforms (i.e. app, browser)
 * Submitting claims.

 * Browser can be harder
 * attaching receipt to claim using browser.

LIKELIHOOD TO RECOMMEND

WebExpenses is always well suited as it is a really simple tool that connects
you and your finance department on a quick, practical and logical way.
Read full review
Vendor Reply
1 CommentHelpful?
December 21, 2023

GREAT TIME SAVING PRODUCT


Verified User
Employee in Product Management
Telecommunications Company, 201-500 employees
Score 10 out of 10
Vetted Review
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Webexpenses is being used across our organisation, and it has been well received
by all users who used to have to fill in an Excel spreadsheet and attached their
receipts to it and get it manually signed before submission. Doing this via a
web browser is now much easier, and also using the mobile app allows us to add
expenses on the fly, quickly take a photo of the receipt and job done. In my
opinion this is a game changer and saves people a lot of time.

PROS

 * Quick to add expenses.
 * Great mobile app.
 * Seamless approval process.

LIKELIHOOD TO RECOMMEND

It is great for doing expenses on the go through the mobile app. As soon as you
have encountered an expense, you can quickly add it to the months expenses, and
then only have to add the additional ones where you didn't have time, or where
driving at the end of the month.
Read full review
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