trengo.com
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Submitted URL: http://trengo.eu/
Effective URL: https://trengo.com/
Submission: On January 30 via manual from GB — Scanned from GB
Effective URL: https://trengo.com/
Submission: On January 30 via manual from GB — Scanned from GB
Form analysis
1 forms found in the DOMName: email-form — GET
<form id="email-form" name="email-form" data-name="Email Form" method="get" data-wf-page-id="646b668bd6275cd968bc6430" data-wf-element-id="dee9001e-4cb4-7fab-6cbb-691a9b958eb6" aria-label="Email Form" data-cb-wrapper="true">
<div class="cookie-grid">
<div class="cookies-text-div"><label for="name" class="cookies-title">Essential</label>
<p class="summary-paragraph">These items are required to enable basic website functionality.<br></p>
</div>
<p id="w-node-dee9001e-4cb4-7fab-6cbb-691a9b958ebe-323c258d" class="cookies-always-paragraph"><strong>Always active</strong><br></p>
</div>
<div class="cookie-grid">
<div class="cookies-text-div"><label for="name" class="cookies-title">Marketing</label>
<p class="summary-paragraph">These items are used to deliver advertising that is more relevant to you and your interests.<br></p>
</div><label id="w-node-dee9001e-4cb4-7fab-6cbb-691a9b958ec9-323c258d" class="w-checkbox checkbox-field">
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class="checkbox-label w-form-label" for="checkbox-4"></span>
</label>
</div>
<div class="cookie-grid">
<div class="cookies-text-div"><label for="name" class="cookies-title">Personalization</label>
<p class="summary-paragraph">These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.<br></p>
</div><label id="w-node-dee9001e-4cb4-7fab-6cbb-691a9b958ed3-323c258d" class="w-checkbox checkbox-field">
<div class="w-checkbox-input w-checkbox-input--inputType-custom checkbox"></div><input type="checkbox" id="checkbox-3" name="checkbox-3" data-name="Checkbox 3" fs-cc-checkbox="personalization"
style="opacity:0;position:absolute;z-index:-1"><span class="checkbox-label w-form-label" for="checkbox-3"></span>
</label>
</div>
<div fs-cc-checkbox="analytics" class="cookie-grid last">
<div class="cookies-text-div"><label for="name" class="cookies-title">Analytics</label>
<p class="summary-paragraph">These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.<br></p>
</div><label id="w-node-dee9001e-4cb4-7fab-6cbb-691a9b958edd-323c258d" class="w-checkbox checkbox-field">
<div class="w-checkbox-input w-checkbox-input--inputType-custom checkbox"></div><input type="checkbox" id="checkbox-3" name="checkbox-3" data-name="Checkbox 3" fs-cc-checkbox="analytics" style="opacity:0;position:absolute;z-index:-1"><span
class="checkbox-label w-form-label" for="checkbox-3"></span>
</label>
</div><input type="submit" data-wait="One moment..." fs-cc="deny" class="cookies-button deny dark w-button" value="Reject All"><input type="submit" data-wait="One moment..." fs-cc="submit" class="cookies-button field-wrapper-2 w-button"
value="Save Settings">
</form>
Text Content
We value your privacy We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. Customize Reject All Accept All Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show more NecessaryAlways Active Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. * Cookie __hssrc * Duration session * Description This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. * Cookie laravel_session * Duration 2 hours * Description laravel uses laravel_session to identify a session instance for a user, this can be changed * Cookie _GRECAPTCHA * Duration 5 months 27 days * Description This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. * Cookie __cfruid * Duration session * Description Cloudflare sets this cookie to identify trusted web traffic. Functional Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. * Cookie __cf_bm * Duration 30 minutes * Description This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. * Cookie UserMatchHistory * Duration 1 month * Description LinkedIn sets this cookie for LinkedIn Ads ID syncing. * Cookie bcookie * Duration 1 year * Description LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. * Cookie lidc * Duration 1 day * Description LinkedIn sets the lidc cookie to facilitate data center selection. * Cookie bscookie * Duration 1 year * Description LinkedIn sets this cookie to store performed actions on the website. * Cookie __hssc * Duration 30 minutes * Description HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. * Cookie pll_language * Duration 1 year * Description The pll _language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way. Analytics Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. * Cookie _gcl_au * Duration 3 months * Description Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. * Cookie _ga * Duration 1 year 1 month 4 days * Description The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. * Cookie _gid * Duration 1 day * Description Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. * Cookie _omappvp * Duration 1 year 1 month 4 days * Description The _omappvp cookie is set to distinguish new and returning users and is used in conjunction with _omappvs cookie. * Cookie _omappvs * Duration 20 minutes * Description The _omappvs cookie, used in conjunction with the _omappvp cookies, is used to determine if the visitor has visited the website before, or if it is a new visitor. * Cookie ajs_user_id * Duration never * Description This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability. * Cookie ajs_group_id * Duration 1 year * Description This cookie is set by Segment to track visitor usage and events within the website. * Cookie ajs_anonymous_id * Duration 1 year * Description This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before. * Cookie __hstc * Duration 5 months 27 days * Description This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). * Cookie hubspotutk * Duration 5 months 27 days * Description HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. * Cookie __utmt_b * Duration 10 minutes * Description The __utmt_b cookie, set by Google Analytics, is used to throttle requests. * Cookie _gat_custom * Duration 1 minute * Description Google Analytics sets this cookie to throttle request rate. * Cookie _hjFirstSeen * Duration 30 minutes * Description Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. * Cookie _hjAbsoluteSessionInProgress * Duration 30 minutes * Description Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. * Cookie october_session * Duration 2 hours * Description This cookie is used for identifying the user session by assigning an unique ID for the users. * Cookie CONSENT * Duration 2 years * Description YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. * Cookie utm_content * Duration never * Description This cookie is used for storing the session content value if present. * Cookie _ga_* * Duration 1 year 1 month 4 days * Description Google Analytics sets this cookie to store and count page views. * Cookie ln_or * Duration 1 day * Description Linkedin sets this cookie to registers statistical data on users' behaviour on the website for internal analytics. * Cookie _hjIncludedInPageviewSample * Duration 2 minutes * Description Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. * Cookie utm_campaign * Duration never * Description Google Ad Services sets this cookie to store session campaign value if present. * Cookie utm_source * Duration never * Description This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. Performance Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. * Cookie _uetsid * Duration 1 day * Description Bing Ads sets this cookie to engage with a user that has previously visited the website. * Cookie _uetvid * Duration 1 year 24 days * Description Bing Ads sets this cookie to engage with a user that has previously visited the website. * Cookie __utma * Duration 1 year 1 month 4 days * Description This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. * Cookie __utmc * Duration session * Description The cookie is set by Google Analytics and is deleted when the user closes the browser. It is used to enable interoperability with urchin.js, which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. * Cookie __utmz * Duration 6 months * Description Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. * Cookie __utmt * Duration 10 minutes * Description Google Analytics sets this cookie to inhibit request rate. * Cookie __utmb * Duration 30 minutes * Description Google Analytics sets this cookie, to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. * Cookie _gat * Duration 1 minute * Description This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. Advertisement Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns. * Cookie MUID * Duration 1 year 24 days * Description Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. * Cookie test_cookie * Duration 15 minutes * Description The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. * Cookie _fbp * Duration 3 months * Description This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. * Cookie IDE * Duration 1 year 24 days * Description Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. * Cookie YSC * Duration session * Description YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. * Cookie VISITOR_INFO1_LIVE * Duration 5 months 27 days * Description A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. * Cookie yt-remote-device-id * Duration never * Description YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. * Cookie yt-remote-connected-devices * Duration never * Description YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. * Cookie fr * Duration 3 months * Description Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. * Cookie yt.innertube::requests * Duration never * Description This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. * Cookie yt.innertube::nextId * Duration never * Description This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. Others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. * Cookie ruid * Duration 6 months * Description No description * Cookie visitorId * Duration 1 year * Description No description * Cookie _dc_gtm_UA-66687143-19 * Duration 1 minute * Description No description * Cookie AnalyticsSyncHistory * Duration 1 month * Description No description * Cookie li_gc * Duration 5 months 27 days * Description No description * Cookie debug * Duration never * Description No description available. * Cookie cli8 * Duration 2 months * Description No description * Cookie sid7 * Duration 2 months * Description No description * Cookie sid8 * Duration 2 months * Description No description * Cookie help_center_session * Duration 2 hours * Description No description * Cookie _hjSessionUser_2773166 * Duration 1 year * Description No description * Cookie _hjSession_2773166 * Duration 30 minutes * Description No description * Cookie __tld__ * Duration session * Description No description * Cookie user_locale * Duration session * Description No description available. * Cookie ajs%3Atest * Duration 1 year * Description No description available. * Cookie ajs%3Acookies * Duration 1 year * Description No description available. * Cookie _hjIncludedInSessionSample_2773166 * Duration 2 minutes * Description No description * Cookie _hjSessionUser_2779882 * Duration 1 year * Description No description * Cookie _hjIncludedInSessionSample_2779882 * Duration 2 minutes * Description No description * Cookie _hjSession_2779882 * Duration 30 minutes * Description No description * Cookie _cfuvid * Duration session * Description No description * Cookie loglevel * Duration never * Description No description available. * Cookie ekfls * Duration session * Description No description Reject All Save My Preferences Accept All Powered by Cookie Preferences close Essential These items are required to enable basic website functionality. Always active Marketing These items are used to deliver advertising that is more relevant to you and your interests. Personalization These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. Analytics These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. By using our website you agree to our cookie policy PreferencesAccept Product Channels WhatsApp Social messaging Voice Email Facebook Messenger SMS Live Chat Platform AI automation Multichannel inbox Chatbots Help center Conversation API Integrations Check out the hub Peak season hub Insights, tips & tricks so your CS team is fully prepared for peak season 2023. Solutions Industries E-commerce Energy & Utilities Restaurant & Hospitality Travel & Leisure Financial Services Software & IT Automotive Municipalities & Education Use cases Customer service Trengo is the all-in-one customer service software solution that enables you to make customers happy. Sales Generate more leads by having the lowest possible response time. Read the story Solar Concept How Solar Concept tackles 10,000 conversations a month LinkLink CustomersPricing Resources Resources Resource Library Blog Customer cases Webinar & Events Self Service Help Center API Documentation Read more 6 Tips to Master Your Customer Service During the Holiday Rush Log in Log in Plan a demo BUILD STRONG CUSTOMER RELATIONSHIPS ON ANY CHANNEL Meaningful conversations. At the right time. On the right channel. Trengo makes customer communication easy by combining all your customers’ favourite channels in a single solution. Plan a demo Trusted by 3000+ customers worldwide! Play customer case SEE FOR YOURSELF HOW TRENGO WILL BOOST REVENUE No technical skills needed Setup is quick and easy, so no engineering resources are needed. Start your free trial Everything under one roof A single solution for all channels, say goodbye to endlessly switching tabs. Discover the platform You scale, we scale Scale support, marketing and sales as you grow, without sacrificing customer experience. Check pricing Capture Conversations Instagram VOIP WhatsApp Google Telegram SMS WeChat Livechat Gmail Outlook WeChat WhatsApp Facebook Instagram VOIP Google Telegram SMS WeChat Livechat Facebook Gmail Outlook WeChat Deliver Experiences Happy customers Customer insights Efficient teamwork Collaborate WORK TOGETHER, REPLY FASTER Boost customer satisfaction by offering support at record speed. Collaborate with your team to craft better responses in less time. Ferryscanner managed a 700% increase of customer queries during high season by @tagging colleagues. Learn how Automate FREE YOUR TEAM FROM REPETITIVE WORK Lower your support costs with efficient processes. Automatically route messages to the right agent and build no-code chatbots that answer FAQs. EVVO decreased response time by 50% because they automated forwarding conversations and created a no-code chatbot. Learn how Report KEEP A PULSE ON CUSTOMER HAPPINESS Show all stakeholders how sales, marketing and customer support teams drive revenue, create repeat business and promote happy customers. Huakai spotted trends in their dashboard, pivoted and decreased response time by 50%. Learn how Hubo “Trengo's location finder will automatically forwards conversations to the right location, and saves us time.” Read customer case Join the convo SCALE YOUR CUSTOMER EXPERIENCE WITH AI AND AUTOMATION Curious about scaling your personalised approach with AI and automation? We'll help you get started by breaking down the latest and newest on AI personalisation intelligence every month to help your team deliver more customer delight. Sign up Trusted by 3,000+ customers worldwide WHAT OUR CUSTOMERS SAY ABOUT TRENGO Ihab b. Small-Business It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section Jeffrey d. Group Director Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything. Johann K. Small-Business You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone. Julian P Small-Business I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ... Martijn V. Operations Manager E-Commerce One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort. Maybelline O. Customer Experience Manager What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo! Stefano G. I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments. Ulf S. CINO Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place. Verified User Consumer Goods It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ... Verified User Consumer Goods It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ... Ulf S. CINO Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place. Stefano G. I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments. Maybelline O. Customer Experience Manager What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo! Martijn V. Operations Manager E-Commerce One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort. Julian P Small-Business I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ... Johann K. Small-Business You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone. Jeffrey d. Group Director Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything. Ihab b. Small-Business It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section See all reviews LET’S MEET Take your first steps towards more personalised interactions with your customers, better engagement with your leads, and happier, more effective teams. 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