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 * Home
 * Solutions
   * Bloomfire gives people one central, searchable place for knowledge sharing.
   * Turn Insights Into Action With Bloomfire As A Knowledge Sharing Tool
   * Bloomfire Empowers Your Team To Support Customers with Confidence
 * Pricing
 * See How the World’s Leading Brands Are Using Bloomfire
 * Company
   * Bloomfire Transforms the Ways People Engage With Knowledge & Insights
   * News
   * Careers
   * Contact Us
 * Resources
   * Blog
   * Integrations
   * Security

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MENUMENU
 * Solutions
   * Knowledge Sharing
     
     Share and search for any type of content, and crowdsource across teams,
     departments, or your whole company.
   
   * Customer Insights
     
     Manage and distribute insights research to stakeholders so that your hard
     work can help drive business decisions.
   
   * Customer Support
     
     Empower support agents with knowledge so they can be more productive and
     offer exceptional customer service.
   
   * Explore Integrations
     Learn about Bloomfire security
 * Case Studies
 * Resources
   * Resource Center
   * Blog
   * Help Center
 * Pricing
 * Company

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SPARK ENGAGEMENT. GROW YOUR COLLECTIVE INTELLIGENCE.

Knowledge can be your business’s biggest strategic advantage—but only if your
teams can find and leverage the knowledge they need. Bloomfire gives you one
central, searchable place for knowledge and insights so you and your team
members can do your best work, no matter where, when, or how you’re working.

Get a Demo


WHAT'S NEW AT BLOOMFIRE

 * WEBINAR: HOW AGIA AFFINITY ELEVATED THE CUSTOMER EXPERIENCE BY EQUIPPING
   EMPLOYEES WITH THE RIGHT KNOWLEDGE
   
   Learn how AGIA Affinity evolved their approach to knowledge management to
   better enable representatives.
   
   Watch Now

 * FORRESTER RESEARCH | NEW TECH: EXPERIENCE RESEARCH REPOSITORIES
   
   Learn how ERR technologies increase productivity, improve engagement, and
   reduce wasted time and money.
   
   Read Now


CENTRALIZED KNOWLEDGE FOR EVERY TEAM

Banish silos and empower team members to make decisions with confidence.
Bloomfire makes it easy to share, find, and collaborate on the knowledge that
exists across your organization.



 * KNOWLEDGE ENGAGEMENT
   
   Increase productivity and improve collaboration across an increasingly
   decentralized workforce. Connect everyone to the knowledge they need to make
   their team and the entire organization successful.
   
   Learn more


 * RESEARCH & INSIGHTS
   
   Place customer insights at the center of your organization. Enable
   stakeholders across teams and locations to bring market research into more
   business decisions.
   
   Learn more


 * CUSTOMER SUPPORT
   
   Equip and empower support agents with on-demand knowledge so they can offer
   exceptional customer service—wherever and whenever they're working.
   
   
   Learn more


OUR CUSTOMERS SPEAK FOR THEMSELVES

These are just a few of the innovative companies we’re proud to call our
customers


"The team members who are contributing to Bloomfire experience a sense of joy
knowing the work they’re doing is being used by decision-makers."

MELANIE GREBEN

Manager of Demand Science


CONAGRA BRANDS EMPOWERS DATA-DRIVEN DECISIONS



Consumer packaged goods company Conagra Brands prioritizes data-driven decisions
and needed a platform that was first in class for quickly and accurately
disseminating insights across a wide variety of brands. Today, they use
Bloomfire as their go-to platform for insights, market research, and thought
leadership content, and their insights team has increased their impact by making
it easier for stakeholders to find and act on research.

Read Conagra's success story

> It all ties into customer experience for us. By having Bloomfire, we've
> elevated that yet another notch. And we look forward to continuing to use
> Bloomfire to take it up to the next notch.



JASON PAFFORD

Instructional Designer and Communications Specialist

Read Orvis' success story

"It’s been wonderful to say, ‘Everyone in the company needs to know this. Let’s
put it out on Bloomfire."

LISA JASPER

Director of Performance Improvement


INSPERITY CENTRALIZES KNOWLEDGE AND FUELS COLLABORATION



Insperity, a professional services organization that helps small- to mid-sized
businesses streamline their HR operations, uses Bloomfire to keep over 3000
employees across 60 offices connected and up to date. Bloomfire allows them to
be nimble, updating information in real time and ensuring there’s no duplication
of efforts across departments.

Read Insperity's success story


JACKSON HEWITT CENTRALIZES KNOWLEDGE TO SUPPORT FIELD AGENTS



With nearly 6,000 tax advisory offices across the U.S., Jackson Hewitt has long
recognized the need and benefits of centralizing knowledge from across the
business. Read our Field Guide to Flex Work to learn how Jackson Hewitt and
other leading businesses are using Bloomfire to enable decentralized employees
to do their jobs successfully.


Read the Field Guide to Flex Work


DRAFTKINGS INCREASES RESEARCH BUY-IN AND CUSTOMER-CENTRICITY



DraftKings uses Bloomfire to make their market research discoverable and put
customer insights into the hands of decision-makers across the organization.
Learn more about how adopting a knowledge management platform like Bloomfire
helps organizations like DraftKings become more customer-centric: read our
Market Researcher’s Guide to Knowledge Management.

Read our Market Researcher’s Guide to Knowledge Management


OGILVY INCREASES CLIENT SATISFACTION WITH BLOOMFIRE



Bloomfire’s easy-to-use, consumer-friendly platform has become a key asset that
helps our clients do their jobs better every day. Now instead of a clunky,
latent, inconsistent intranet portal, we can provide an agile, responsive,
knowledge management and collaboration platform that integrates seamlessly in
the flow of work and aligns with existing branding.

Read Ogilvy's success story


VRBO IMPROVES CUSTOMER SERVICE TEAM’S CONFIDENCE AND ONBOARDING



As VRBO’s customer service department grew rapidly, they knew they needed a
platform that would allow employees to search for and find company knowledge in
the flow of work. Since adopting Bloomfire, customer service associates have
become more confident in their ability to find the information they need to
resolve customer requests promptly, and the onboarding process for new hires has
improved significantly.

Read VRBO's success story


YOUR HUB FOR KNOWLEDGE ENGAGEMENT

Bloomfire’s cloud-based knowledge engagement platform helps businesses collect,
connect, and democratize the knowledge and insights that exist across the entire
organization.

Previous

TAILOR THE PLATFORM WITH EASY CUSTOMIZATION OPTIONS

Create an experience that feels familiar and aligns with your brand with custom
branding and whitelabeling options. Create custom categories, establish groups
for different departments, and set different user permission levels to ensure
the platform is optimized for your business.

FIND INFORMATION WITH AI-POWERED SEARCH

Get the information you need faster. Our search engine deep indexes every word
in every file—including videos. Automated tagging, customizable filters, and
search suggestions give users multiple ways to find knowledge.

SHARE KNOWLEDGE WITH RICH PUBLISHING

Share nuanced information through a combination of text, charts, images, audio,
and video. Bloomfire makes it easy to convey your knowledge in whatever format
you choose and keep information up to date.

KEEP EMPLOYEES ENGAGED

Empower users to ask questions and get answers in the platform, engage with
knowledge through comments and likes, and build personalized feeds to follow the
content and contributors most relevant to them.

CREATE A FEEDBACK LOOP WITH BUILT-IN ANALYTICS

Gain a deeper understanding of user engagement through in-platform analytics.
Improve your content, spot knowledge gaps, gain insights from search trends, and
identify the most important information.

TAILOR THE PLATFORM WITH EASY CUSTOMIZATION OPTIONS

Create an experience that feels familiar and aligns with your brand with custom
branding and whitelabeling options. Create custom categories, establish groups
for different departments, and set different user permission levels to ensure
the platform is optimized for your business.

FIND INFORMATION WITH AI-POWERED SEARCH

Get the information you need faster. Our search engine deep indexes every word
in every file—including videos. Automated tagging, customizable filters, and
search suggestions give users multiple ways to find knowledge.

SHARE KNOWLEDGE WITH RICH PUBLISHING

Share nuanced information through a combination of text, charts, images, audio,
and video. Bloomfire makes it easy to convey your knowledge in whatever format
you choose and keep information up to date.

KEEP EMPLOYEES ENGAGED

Empower users to ask questions and get answers in the platform, engage with
knowledge through comments and likes, and build personalized feeds to follow the
content and contributors most relevant to them.

CREATE A FEEDBACK LOOP WITH BUILT-IN ANALYTICS

Gain a deeper understanding of user engagement through in-platform analytics.
Improve your content, spot knowledge gaps, gain insights from search trends, and
identify the most important information.

TAILOR THE PLATFORM WITH EASY CUSTOMIZATION OPTIONS

Create an experience that feels familiar and aligns with your brand with custom
branding and whitelabeling options. Create custom categories, establish groups
for different departments, and set different user permission levels to ensure
the platform is optimized for your business.

 * FIND INFORMATION WITH AI-POWERED SEARCH
   
   Get the information you need faster. Our search engine deep indexes every
   word in every file—including videos. Automated tagging, customizable filters,
   and search suggestions give users multiple ways to find knowledge.

 * SHARE KNOWLEDGE WITH RICH PUBLISHING
   
   Share nuanced information through a combination of text, charts, images,
   audio, and video. Bloomfire makes it easy to convey your knowledge in
   whatever format you choose and keep information up to date.

 * KEEP EMPLOYEES ENGAGED
   
   Empower users to ask questions and get answers in the platform, engage with
   knowledge through comments and likes, and build personalized feeds to follow
   the content and contributors most relevant to them.

 * CREATE A FEEDBACK LOOP WITH BUILT-IN ANALYTICS
   
   Gain a deeper understanding of user engagement through in-platform analytics.
   Improve your content, spot knowledge gaps, gain insights from search trends,
   and identify the most important information.

 * TAILOR THE PLATFORM WITH EASY CUSTOMIZATION OPTIONS
   
   Create an experience that feels familiar and aligns with your brand with
   custom branding and whitelabeling options. Create custom categories,
   establish groups for different departments, and set different user permission
   levels to ensure the platform is optimized for your business.




CHECK OUT THESE GREAT RESOURCES!

We’ve built a collection of eBooks, webinars, articles, and more to help you
maximize the value of knowledge engagement.

See all resources
 *  * White Papers & eBooks
   
   
   THE RISE OF KNOWLEDGE ENGAGEMENT
   
   Discover how a knowledge engagement strategy can turn your company's
   knowledge into a renewable resource.
   
    * Knowledge Management
    * 15 mins
   
   Download the White Paper
 *  * Interactive Content
   
   
   THE OFFICIAL KNOWLEDGE ENGAGEMENT PLATFORM BUYING CHECKLIST
   
   Use our checklist to guide your knowledge engagement platform evaluation and
   buying process.
   
    * Bloomfire Product
    * 5 mins
   
   Get the Checklist
 *  * White Papers & eBooks
   
   
   THE ULTIMATE GUIDE TO A MODERN KNOWLEDGE MANAGEMENT STRATEGY
   
   Learn how to build a modern KM strategy to break down silos and achieve
   growth.
   
    * Knowledge Management
    * 10 mins
   
   Download the White Paper


START WORKING SMARTER WITH BLOOMFIRE

See how Bloomfire helps companies find, democratize, and maximize the value of
their most important knowledge.

Get a Demo

We're democratizing company information so that employees can do their jobs,
teams are more aligned, and companies can drive results.

 * Solutions
   * Bloomfire gives people one central, searchable place for knowledge sharing.
   * Turn Insights Into Action With Bloomfire As A Knowledge Sharing Tool
   * Bloomfire Empowers Your Team To Support Customers with Confidence
     * Pricing
   * See How the World’s Leading Brands Are Using Bloomfire
 * Company
   * Bloomfire Transforms the Ways People Engage With Knowledge & Insights
   * Service and Support
     * News
   * Careers
     * Contact Us
     * Elevate Knowledge
 * Resources
   * Blog
   * Resource Library: Start Working Smarter with Bloomfire
   * Integrations
   * Slack
   * Chrome
   * Security

 * Privacy Policy
 * Terms of Use

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