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About
How it works
Why Refundee
Blog
Contact
Check Eligibility
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About
How it works
Why Refundee
Blog
Contact
Check Eligibility
Open Menu Close Menu

About
How it works
Why Refundee
Blog
Contact

Check Eligibility


HAD A VEHICLE
ON FINANCE?

You could be owed £1,000s.





Up to 95% of people who took out vehicle finance before Jan 2021 are due a
refund. Check if you’re eligible.


RATED EXCELLENT
ON TRUSTPILOT.

We’ve helped over 4,000+ people already!


Join 4,000+ customers


As seen on




MIS-SOLD VEHICLE FINANCE

Up to 95% of people are owed a refund from car finance.

The FCA said that a £1,100 refund is owed on a typical 4 year £10,000 car
finance agreement.





Finance Compensation Eligibility

If you bought a car or van on finance between April 2007 and January 2021 you
might be one of the millions who are owed thousands in compensation.

FCA Mis-selling Evidence

The FCA found evidence of widespread mis-selling where people were charged
higher interest rates on vehicle finance due to undisclosed commissions.

FCA Unfair Commissions

The FCA found that up to 95% had been impacted by unfair commissions and may be
due a refund.

Check Eligibility


HOW IT
WORKS

We’re here to help you along the way!

You don’t have to use Refundee and you can claim yourself for free by contacting
the lender and the Financial Ombudsman Service (FOS) yourself. Here’s a guide on
how to do it yourself.




The Lender

We submit our case to your lender in order to receive a formal response.

FOS

If the lender incorrectly refuses a refund, we fight your case at the FOS.

Eligibility check

We check to see if we think you have a claim.

Check Eligibility

Refundee in the News


 * FILMING WITH BBC RIP-OFF BRITAIN
   
   The Refundee team were interviewed by Rip-Off Britain about how E-Money
   Institutions (EMIs) are treating their customers. Look out for the program in
   mid-March!


 * BBC RIP-OFF BRITAIN
   
   Refundee talks with Gloria Hunniford on BBC’s Rip-Off Britain about how banks
   could possibly be treating people unfairly. Explaining how one of their
   customers were treated poorly.


 * BBC WATCH DOG
   
   Co-founder, Stuart McFadden, was on BBC’s The One Show to talk about bank’s
   responsibilities when it comes to unauthorised payments.


 * BBC RIP-OFF BRITAIN
   
   Refundee appeared on BBC's Rip Off Britain this morning to discuss the
   ongoing issue of job and task scams and what you should be looking out for to
   make sure a job advert is real and not a scam.


 * REFUNDEE ON CHANNEL 5
   
   Featured on Bank Scams: Don't Get Caught Out. Talking about getting
   reimbursed after loosing money to a scam.


 * FILMING WITH BBC RIP-OFF BRITAIN
   
   The Refundee team were interviewed by Rip-Off Britain about how E-Money
   Institutions (EMIs) are treating their customers. Look out for the program in
   mid-March!


 * BBC RIP-OFF BRITAIN
   
   Refundee talks with Gloria Hunniford on BBC’s Rip-Off Britain about how banks
   could possibly be treating people unfairly. Explaining how one of their
   customers were treated poorly.


 * BBC WATCH DOG
   
   Co-founder, Stuart McFadden, was on BBC’s The One Show to talk about bank’s
   responsibilities when it comes to unauthorised payments.


 * BBC RIP-OFF BRITAIN
   
   Refundee appeared on BBC's Rip Off Britain this morning to discuss the
   ongoing issue of job and task scams and what you should be looking out for to
   make sure a job advert is real and not a scam.


 * REFUNDEE ON CHANNEL 5
   
   Featured on Bank Scams: Don't Get Caught Out. Talking about getting
   reimbursed after loosing money to a scam.




Item 1 of 10

PEOPLE TRUST US


1000’S OF PEOPLE CHOOSE US TO MANAGE THEIR CLAIM

Here’s why:

➊ Fair fees

If we’re successful on your vehicle finance case we charge 25% plus VAT on the
money you get back. More on fees.



➋ £30m recovered

We’re proud to have recovered over £30 million for the UK public. We could help
you with your claim.

➌ FCA registered

We’re regulated by the Financial Conduct Authority, we uphold the highest
ethical standards, enabling you to handle it independently.

Join 4,000+ customers

Types of Finance with Mis-sold Commission


 * HIRE PURCHASE (HP)
   
   Where you put down a deposit and then repay a loan for the total cost of the
   car. The commissions scandal applies to HP purchases


 * PERSONAL CONTRACT PURCHASE (PCP)
   
   Where you get a loan for the difference between the brand new car and its
   predicted value at the end of the term. The commissions scandal applies to HP
   purchases.


 * CONDITIONAL SALE (CS)
   
   Similar to Hire Purchase, but there is no ‘Option to Purchase’ at the end of
   the term you own the car. The commissions scandal applies to Conditional Sale
   purchases.




Item 1 of 3
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READ THE LATEST



Check out the latest information about motor finance through our blog.


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30 Apr 2024

Mis-sold Vehicle Finance. Millions owed Refunds.
30 Apr 2024

30 Apr 2024


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help@refundee.com

+44 (0) 20 4525 4600

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Summary of Key
Information

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Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. FRN: 937096. Registered with the Information Commissioners Office; registration number: A8986071. Registered office address: Refundee Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  Registered as a company in England & Wales; number: 12855931.

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