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Effective URL: https://spothero.com/legal/privacy-policy/?utm_campaign=TermsPrivacyPolicy_Notice_Email_20220416&;utm_source=email
Submission: On April 19 via api from US — Scanned from DE
Effective URL: https://spothero.com/legal/privacy-policy/?utm_campaign=TermsPrivacyPolicy_Notice_Email_20220416&;utm_source=email
Submission: On April 19 via api from US — Scanned from DE
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Log In or Sign UpParking Near MeHow it WorksContactCitiesMonthlyAirportsStadiums
Download the App
CitiesAtlantaAustinBaltimoreBostonBuffaloCharlotteChicagoDallasDenverDetroitHoustonIndianapolisLas
VegasLos AngelesMiamiMilwaukeeMinneapolisNashvilleNewarkNew
OrleansNYCPhiladelphiaPhoenixPittsburghPortlandSan AntonioSan DiegoSan
FranciscoSeattleTorontoWashington DCView More Locations
MonthlyAustin Monthly ParkingBoston Monthly ParkingChicago Monthly ParkingDenver
Monthly ParkingLos Angeles Monthly ParkingMiami Monthly ParkingNYC Monthly
ParkingPhiladelphia Monthly ParkingPhoenix Monthly ParkingSan Diego Monthly
ParkingSan Francisco Monthly ParkingSeattle Monthly ParkingWashington DC Monthly
ParkingView More Monthly Parking
AirportsAtlanta Airport (ATL)Austin-Bergstrom Airport (AUS)Baltimore Airport
(BWI)Boston Logan Airport (BOS)Buffalo Niagara Airport (BUF)Charlotte Douglas
Airport (CLT)Chicago O’Hare Airport (ORD)Chicago Midway Airport (MDW)Dallas/Fort
Worth Airport (DFW)Dallas Love Field Airport (DAL)Denver Airport (DEN)Detroit
Metro Airport (DTW)El Paso Airport (ELP)Fort Lauderdale-Hollywood Airport
(FLL)Hartsfield-Jackson Atlanta Airport (ATL)Houston George Bush Airport
(IAH)Houston Hobby Airport (HOU)Indianapolis Airport (IND)Jacksonville Airport
(JAX)John Wayne Orange County Airport (SNA)Los Angeles Airport (LAX)Las Vegas
McCarran Airport (LAS)Miami Airport (MIA)Milwaukee Airport (MKE)Minneapolis-St.
Paul Airport (MSP)Newark Airport (EWR)New York JFK Airport (JFK)New York
LaGuardia Airport (LGA)Oakland Airport (OAK)Orlando Airport (MCO)Philadelphia
Airport (PHL)Phoenix Sky Harbor Airport (PHX)Pittsburgh Airport (PIT)Portland
Airport (PDX)Raleigh-Durham Airport (RDU)San Diego Airport (SAN)San Francisco
Airport (SFO)San Jose Airport (SJC)Seattle Airport (SEA)St. Louis-Lambert
Airport (STL)Tulsa Airport (TUL)Washington Dulles Airport (IAD)Washington Ronald
Reagan Airport (DCA)View All Airport Parking
StadiumsMLBNBANFLNHL
MLBBusch StadiumCamden YardsChase FieldCiti FieldCitizens Bank ParkComerica
ParkCoors FieldDodger StadiumFenway ParkGlobe Life FieldGreat American Ball
ParkMinute Maid ParkNationals ParkOracle ParkPetco ParkPNC ParkProgressive
FieldTarget FieldT-Mobile ParkTropicana FieldTruist ParkWrigley FieldYankee
Stadium
NBAAmerican Airlines CenterBall ArenaBarclays CenterCapital One ArenaCrypto.com
ArenaPaycom CenterFedExForumFiserv ForumFootprint CenterFTX ArenaGainbridge
FieldhouseGolden 1 CenterLittle Caesars ArenaMadison Square GardenModa
CenterRocket Mortgage FieldHouseSmoothie King CenterSpectrum CenterState Farm
ArenaTarget CenterTD GardenToyota CenterUnited CenterWells Fargo Center
NFLAllegiant StadiumArrowhead StadiumAT&T StadiumBank of America StadiumCaesars
SuperdomeEmpower Field at Mile HighFedExFieldFirstEnergy StadiumFord
FieldGillette StadiumHard Rock StadiumHeinz FieldHighmark StadiumLambeau
FieldLevi's StadiumLincoln Financial FieldLucas Oil StadiumLumen FieldM&T Bank
StadiumMercedes-Benz StadiumMetLife StadiumNissan StadiumNRG StadiumPaul Brown
StadiumRaymond James StadiumSoFi StadiumSoldier FieldState Farm StadiumTIAA Bank
FieldU.S. Bank Stadium
NHLAmerican Airlines CenterBall ArenaBarclays CenterBridgestone ArenaCapital One
ArenaCrypto.com ArenaEnterprise CenterKeyBank CenterLittle Caesars ArenaMadison
Square GardenNationwide ArenaPPG Paints ArenaPrudential CenterSAP CenterTD
GardenT-Mobile ArenaUnited CenterWells Fargo CenterXcel Energy Center
* My Account
* How it Works
* Cities
AtlantaAustinBaltimoreBostonBuffaloCharlotteChicagoDallasDenverDetroitHoustonIndianapolisLas
VegasLos AngelesMiamiMilwaukeeMinneapolisNashvilleNewarkNew
OrleansNYCPhiladelphiaPhoenixPittsburghPortlandSan AntonioSan DiegoSan
FranciscoSeattleTorontoWashington DCView More Locations
* Monthly
Austin Monthly ParkingBoston Monthly ParkingChicago Monthly ParkingDenver
Monthly ParkingLos Angeles Monthly ParkingMiami Monthly ParkingNYC Monthly
ParkingPhiladelphia Monthly ParkingPhoenix Monthly ParkingSan Diego Monthly
ParkingSan Francisco Monthly ParkingSeattle Monthly ParkingWashington DC
Monthly ParkingView More Monthly Parking
* Airports
Atlanta Airport (ATL)Austin-Bergstrom Airport (AUS)Baltimore Airport
(BWI)Boston Logan Airport (BOS)Buffalo Niagara Airport (BUF)Charlotte Douglas
Airport (CLT)Chicago O’Hare Airport (ORD)Chicago Midway Airport
(MDW)Dallas/Fort Worth Airport (DFW)Dallas Love Field Airport (DAL)Denver
Airport (DEN)Detroit Metro Airport (DTW)El Paso Airport (ELP)Fort
Lauderdale-Hollywood Airport (FLL)Hartsfield-Jackson Atlanta Airport
(ATL)Houston George Bush Airport (IAH)Houston Hobby Airport (HOU)Indianapolis
Airport (IND)Jacksonville Airport (JAX)John Wayne Orange County Airport
(SNA)Los Angeles Airport (LAX)Las Vegas McCarran Airport (LAS)Miami Airport
(MIA)Milwaukee Airport (MKE)Minneapolis-St. Paul Airport (MSP)Newark Airport
(EWR)New York JFK Airport (JFK)New York LaGuardia Airport (LGA)Oakland
Airport (OAK)Orlando Airport (MCO)Philadelphia Airport (PHL)Phoenix Sky
Harbor Airport (PHX)Pittsburgh Airport (PIT)Portland Airport
(PDX)Raleigh-Durham Airport (RDU)San Diego Airport (SAN)San Francisco Airport
(SFO)San Jose Airport (SJC)Seattle Airport (SEA)St. Louis-Lambert Airport
(STL)Tulsa Airport (TUL)Washington Dulles Airport (IAD)Washington Ronald
Reagan Airport (DCA)View All Airport Parking
* Stadiums
MLB
NBA
NFL
NHL
Busch StadiumCamden YardsChase FieldCiti FieldCitizens Bank ParkComerica
ParkCoors FieldDodger StadiumFenway ParkGlobe Life FieldGreat American Ball
ParkMinute Maid ParkNationals ParkOracle ParkPetco ParkPNC ParkProgressive
FieldTarget FieldT-Mobile ParkTropicana FieldTruist ParkWrigley FieldYankee
Stadium
American Airlines CenterBall ArenaBarclays CenterCapital One ArenaCrypto.com
ArenaPaycom CenterFedExForumFiserv ForumFootprint CenterFTX ArenaGainbridge
FieldhouseGolden 1 CenterLittle Caesars ArenaMadison Square GardenModa
CenterRocket Mortgage FieldHouseSmoothie King CenterSpectrum CenterState Farm
ArenaTarget CenterTD GardenToyota CenterUnited CenterWells Fargo Center
Allegiant StadiumArrowhead StadiumAT&T StadiumBank of America StadiumCaesars
SuperdomeEmpower Field at Mile HighFedExFieldFirstEnergy StadiumFord
FieldGillette StadiumHard Rock StadiumHeinz FieldHighmark StadiumLambeau
FieldLevi's StadiumLincoln Financial FieldLucas Oil StadiumLumen FieldM&T
Bank StadiumMercedes-Benz StadiumMetLife StadiumNissan StadiumNRG StadiumPaul
Brown StadiumRaymond James StadiumSoFi StadiumSoldier FieldState Farm
StadiumTIAA Bank FieldU.S. Bank Stadium
American Airlines CenterBall ArenaBarclays CenterBridgestone ArenaCapital One
ArenaCrypto.com ArenaEnterprise CenterKeyBank CenterLittle Caesars
ArenaMadison Square GardenNationwide ArenaPPG Paints ArenaPrudential
CenterSAP CenterTD GardenT-Mobile ArenaUnited CenterWells Fargo CenterXcel
Energy Center
* Get Our App
SPOTHERO PRIVACY POLICY
PRIVACY POLICY
SpotHero, Inc. and its affiliates (“SpotHero,” “we,” “us,” or “our”) offers
marketing services (“Marketing Services”) regarding the location and potential
availability of certain parking spots (“Parking Spots”) to users of
www.spothero.com and associated software application(s) (the “Site”). In so
doing, we market the Parking Spots on the Site and facilitate the reservation
(“Reservations”) of Parking Spots between users of the Site (“you,” “your”) and
owners, lessors, managers or operators of Parking Spots (“Licensors”).
SpotHero values individual privacy rights and wants to give you and other
visitors and users of our Site the opportunity to understand the kind of
information that we collect about you and how you can limit the use of
personally identifiable information to those purposes for which it has been
authorized, as detailed in the following privacy policy, which may be updated
from time to time without notice (“Privacy Policy”). By using the Marketing
Services and the Site, you agree that you have read and understood the Privacy
Policy. The Privacy Policy describes:
* the information that SpotHero collects from users;
* how that information is used, transferred and disclosed by SpotHero; and
* the rights and options available to users.
When you use the Marketing Services and/or the Site, when you provide SpotHero
with information for SpotHero’s business use, or through any other interactions
you may have with SpotHero, you consent to our collection, use, transfer, and
disclosure of information about you as described in this Privacy Policy. This
Privacy Policy is incorporated as part of the SpotHero Terms and Conditions,
available at https://spothero.com/terms-of-use. The Marketing Services and Site
are not intended for use by persons under the age of 13 in the United States (or
under the age of majority in Canada, as applicable). If you are under 13 and a
resident of the United States (or under the age of majority in your respective
Canadian jurisdiction), you may not use either the Marketing Services or the
Site.
Important note for former Parking Panda users: Thank you for visiting SpotHero!
If you are looking for the last version of the Parking Panda Privacy Policy
prior to the shut down of the Parking Panda website, please follow this
link: https://spothero.com/legal/parking-panda-privacy.
Information That We Collect
We collect information that you supply to us voluntarily through the use of the
Site, creation or modification of an account, requesting of Marketing Services,
contacting of customer support, or other similar communications, including, but
not limited to, the following information (collectively, together with any other
information SpotHero may collect in relation to your use of the Marketing
Services or the Site “Personal Information”):
* names, e-mail addresses, phone number(s), postal address or other similar
contact information;
* vehicle information such as license plate information, make/model/year of
your vehicle;
* depending on the service used, sometimes financial information, such as
credit card or bank account numbers may be collected by our payment
processor, Stripe (https://stripe.com/en-ca/privacy);
* information you submit when creating or using your user account, including
user login and password information, images, or similar user information
(“Account Information”);
* information you submit for SpotHero’s business use;
* the IP address from which you access the Site;
* cookie data, network connection type, and browser type;
* with your permission (i.e. if authorized through the permission system used
by your mobile operating system or you make the affirmative decision to
permit location tracking on our website), location information, including,
the precise location of your device when the app is running or when you are
using our ‘search nearby’ feature;
* the name of the domain from which you access the internet;
* the type of device, browser and operating system used to access the Site;
* the date and time you access the Site, duration and stop time of such access;
* the information about any person or entity from whom you were referred;
* the pages, files, documents and links that you visit;
* the internet address of the website from which you linked to the Site;
* any other information about your visit to the Site, or your usage of the
Marketing Services generally; and
* information about you received from Parking Spot operators that you interact
with as a result of our Marketing Services, or from other third parties to
whom you have previously provided information.
Some Personal Information may be automatically gathered so that we can monitor
the use of the Site in order to make improvements and better serve visitors. You
can help ensure that your contact information and preferences are accurate,
complete, and up to date by logging into your User Account or contacting us as
described below. For other personal information of yours that we hold, we will
provide you with access for any legal purpose, including to request that we
correct the data if it is inaccurate or delete the data if SpotHero is not
required to retain it by law or for legitimate business purposes, in all cases,
in accordance with applicable laws and subject to any exceptions to access
thereunder. We may decline to process requests that are frivolous/vexatious,
jeopardize the privacy of others, are extremely impractical, or for which access
is not otherwise required by local law. Access, correction, or deletion requests
can be made by contacting the Support Agent referenced in the below section
titled “Contact Information.”
How Do We Use Information?
Consistent with the permission you give us to collect Personal Information,
SpotHero may use such information for the following purposes:
1. to provide, personalize, and improve your experience with the Marketing
Services and our advertising made available on or outside the Service;
2. to ensure technical functionality of the Marketing Services, develop new
products and services, and analyze your use of the Marketing Services,
including your interaction with applications, advertising, products and
services that are made available, linked to, or offered through the
Marketing Service;
3. to communicate with you for Marketing Service-related or research purposes
including via e-mails, notifications, text messages, or other messages,
which you agree to receive;
4. to communicate with you, either directly or through one of our partners, for
marketing and promotional purposes via e-mails, notifications, or other
messages consistent with any permissions you may have communicated to us;
5. to facilitate payment processing through our third party payment processor
(Stripe) or prevent or detect fraud;
6. location information, to calculate distance to available Parking Spots;
7. to enforce this Privacy Policy, the Terms and Conditions, and any other
terms that you have agreed to, including to protect the rights, property, or
safety of SpotHero, its users, or any other person, or the
copyright-protected content of the Marketing Services;
8. to fulfill the purpose for which you submitted the information and for other
uses consistent with that purpose; and
9. as otherwise stated in this Privacy Policy.
Sharing Information
In general, we do not share Personal Information that is personally identifiable
to you, except where we have your express permission or where required by law.
At times, in order for us to provide products and services or market to
customers, we may make certain Personal Information available to strategic
partners with whom we work. We may also disclose Personal Information to
individuals or organizations who are our advisors or consultants, as well as the
following advertising, marketing and analytics services providers. For example,
the below companies may collect personal information when you interact with our
digital property, including IP addresses, digital identifiers, information about
your web browsing and app usage and how you interact with our properties and ads
for a variety of purposes, such as personalization of offers or advertisements,
analytics about how you engage with websites or ads and other commercial
purposes. For more information about the collection, use and sale of your
personal data and your rights, please use the below links.
* Google Analytics: https://tools.google.com/dlpage/gaoptout; and
* Marin Software: http://www.marinsoftware.com/privacy/marin-tracker-opt-out.
* Rakuten Advertising: Privacy
policy: https://rakutenadvertising.com/legal-notices/services-privacy-policy/;
(ii) Your
rights: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
We may share Personal Information with parties who provide services such as
information processing, payment processing (Stripe) extending credit, fulfilling
customer orders, delivering products, managing and enhancing customer data,
providing customer service, assessing interest in our products and services, and
conducting customer research or satisfaction surveys. Except as otherwise set
forth in this Privacy Policy, we only share Personal Information to provide or
improve our products, services and advertising, nor will we share your Personal
Information with third parties for their marketing purposes. We provide certain
Personal Information to Licensors in order for such Licensors to, among other
things, provide their services in connection with facilitating Reservations,
confirm your Reservation on-site, and for the Licensors’ own business uses,
including marketing to you. Licensors’ use and sharing of your Personal
Information will be subject to each Licensor’s privacy policy. SpotHero is not
responsible for any Licensor’s use or sharing of your information. We may
disclose any collected information, including personally identifiable
information, if: (1) the disclosure is necessary or useful to our provision of
services; (2) we believe in good faith that disclosure is necessary to protect
our rights, interests, or property; (3) we are acting in good faith to protect
your safety or the safety of others, to investigate fraud, or to respond to a
government request; (4) we believe in good faith the disclosure is required by
law, such as to comply with a subpoena, search warrant, court order, or similar
legal or administrative process; and (5) a third party purchases or otherwise
acquires us or the Site, in which case your information will likely be among the
assets transferred.
SMS Messaging
Pursuant to authorization granted by you either through your use of one of
SpotHero’s web-forms, or through the use of the Marketing Services to make
Reservations, SpotHero may use your mobile phone number or similar contact
information to send text message(s) via automatic dialing technology. SpotHero
only uses such phone numbers and/or contact information to provide Marketing
Services and facilitate your use of Reservations. For example, SpotHero may send
you a text message containing a parking pass or other information allowing you
to access a Parking Spot or garage. Additionally, SpotHero may send you a text
message containing a link to download a copy of its software application, based
upon your request via a web form.
California Privacy Rights
Under the California Consumer Privacy Act (“CCPA”) signed into law June 28, 2018
and entering into effect Jan. 1, 2020, California residents have certain rights
and privileges. You can exercise any of the following rights by notifying us as
described below:
* Disclosure Request. Upon request and when possible, we will disclose the
categories and specific pieces of personal information we have collected
about you. Additionally, you may also obtain the categories of information
about you that we have sold, the categories of third parties to whom the
information was sold, and the categories of personal information that we
disclosed about you for a business purpose. You may submit these requests via
email to legal@spothero.com or by visiting https://spothero.com/CCPA. When
such a request cannot be honored, we will advise you accordingly.
* Deletion. If you should wish to cease use of our Site and have your personal
data deleted from our Site, then you may submit a request by emailing us at
legal@spothero.com or by visiting https://spothero.com/CCPA. Upon receipt of
a verifiable request for deletion, we will confirm receipt and will confirm
once your personal data has been deleted. To exercise this right via email,
simply type the words “Personal Data Deletion” in the subject line of your
email.
* Right to Sue for Security Breaches. You also have the right to sue in the
event your nonencrypted or nonredacted personal information, is subject to an
unauthorized access and exfiltration, theft, or disclosure as a result of our
violation of the duty to implement and maintain reasonable security
procedures and practices. Prior to exercising this right, you must provide us
with 30 days’ written notice by emailing us at legal@spothero.com and
providing us with an opportunity fix this violation.
We reserve the right to ask for information verifying your identity and
residency prior to disclosing any information to you or acting on your request.
Should we ask for verification, the information you provide to verify your
identity and residency will be used only for that purpose, and all copies of
this information in our possession will be destroyed when the process is
complete. We strive to respond to your request within 45 days of receiving a
verifiable consumer request however, we reserve the right to respond within 90
days when reasonably necessary.
Except as provided herein, we will not disclose or share your Personal
Information with third parties for the purposes of third-party marketing to you
without your prior consent.
Under California’s “Shine the Light” law, California residents who provide
personal information in obtaining products or services for personal, family, or
household use are entitled to request and obtain from us once a calendar year
information about the customer information we shared, if any, with other
businesses for their own direct marketing uses. If applicable, this information
would include the categories of customer information and the names and addresses
of those businesses with which we shared customer information for the
immediately prior calendar year (e.g., requests made in 2022 will receive
information regarding 2021 sharing activities). To obtain this information in
connection with information collected through the Service, please send an email
message to legal@spothero.com with “Request for California Privacy Information”
in the subject line and in the body of your message. We will provide the
requested information to you at your e-mail address in response. SpotHero does
not track its customers over time and across third party websites to provide
targeted advertising.
Canadian Privacy Rights
Under applicable Canadian privacy legislation, you have the following rights:
* Access. SpotHero permits the reasonable right of access to your Personal
Information. Upon written request and authentication of identity, we will
provide you with access to your Personal Information under our control,
subject to any legal requirements and applicable exceptions to the right of
access. We will make the information available within thirty days or provide
written notice where additional time is required to fulfill the request.
Where an access request is refused, we will notify you in writing and provide
our rationale for refusal along with a list of next steps available to you.
* Accuracy. If you demonstrate the inaccuracy or incompleteness of Personal
Information, we will amend the information as required. If appropriate, we
will send the amended information to third party service providers to whom
the information has been disclosed.
* Complaint. You may also have the right to complain to the Office of the
Privacy Commissioner of Canada or the appropriate provincial Information and
Privacy Commissioner if you have concerns related to our privacy practices.
Depending on your use of our Site and Marketing Services, you may have the
following choices:
* Cookies Settings and Preferences. You may disable cookies and other tracking
technologies through the settings in your browser. While doing so may
negatively affect your experience with the use of our Site and Marketing
Services, it will not prevent us from transacting with you.
* Marketing e-mails. You may sign up for our mailing list in order to receive
promotional and other materials that may be of interest to you. If you no
longer wish to receive marketing e-mails from us, you may choose to
unsubscribe at any time by clicking on the “unsubscribe” link in our emails
or by contacting us at support@spothero.com.
* Opt-Outs. You may contact us to opt out of the use or sharing of your
Personal Information, including for marketing or advertising purposes, and/or
the provision of your Personal Information to our business partners for such
purposes.
* Online behavioral advertising. As outlined further below, we use Google
Analytics on our Site. For more information on how Google Analytics collects
and processes information, as well as how you can control the information
sent to Google, please review Google’s site “How Google uses data when you
use our partners’ sites or apps” located at
www.google.com/policies/privacy/partners/. You may control your advertising
preferences or opt-out of certain Google advertising products (i.e. the
Google Analytics cookies) by visiting the Google Ads Preferences Manager,
currently available at https://google.com/ads/preferences.
Nevada Privacy Rights
If you live in Nevada, you can opt out of the sale of your personal information
by contacting us at legal@spothero.com. Once we receive and verify your request,
we will not sell this information unless you later allow us to do so.
Law & Order
We may disclose any of your information (including Personal Information) to
third parties if we determine that such disclosure is reasonably necessary to
(a) comply with the law; (b) protect any person from death or serious bodily
injury; (c) prevent fraud or abuse of SpotHero or our users; or (d) protect our
property rights.
Cookies and Web Beacons
We may also collect cookies, which are small pieces of information sent to your
browser by a website that you visit. Cookies may be used in the administration
of the Site in order to keep track of movement of an individual user within
pages on our Site, and may help to detect or resolve Site problems or assist
with customer support issues. We may use cookies to compile and provide
aggregate statistics about the Site’s visitors, traffic patterns, and related
information to third parties, but such information will not identify you
personally. Cookies may help us adjust the content of the Site and provide
better service to visitors. You may set your browser to refuse cookies from any
website that you visit. If you refuse cookies, you may still gain access to most
of the Site, but you may not be able to conduct certain types of transactions.
The Site may contain electronic images known as web beacons (sometimes called
single-pixel gifs) that may be used to assist in delivering cookies on the Site
and allow us to count users who have visited the Site. We may include web
beacons in promotional e-mail messages or our newsletters. We may also use
third-party analytics providers such as Google Analytics and Marin Software on
the Site. Google Analytics uses cookies and similar technologies to collect and
analyze information about use of our services and to report on activities and
trends. Google Analytics may also collect information regarding the use of other
websites, apps and online resources. You can learn about Google’s practices by
visiting http://www.google.com/policies/privacy/partners/, and opt out by
downloading the Google Analytics opt-out browser add-on, available at
https://tools.google.com/dlpage/gaoptout. We may also utilize the services of
Marin Software and the tool Marin Tracker which allows us to track our
conversion metrics. To opt out, please visit:
http://www.marinsoftware.com/privacy/marin-tracker-opt-out.
Receiving E-mail
We may, from time to time, send you e-mail about your User Account, orders or
pricing changes. We may also send you e-mail with general information or special
offers about products and services that may be of interest to you. We will give
you an opportunity to accept or decline the receipt of promotional e-mail.
If you no longer wish to receive promotional emails from us, please let us know
by using the opt-out response device that can be found at the bottom of such
emails we deliver or by emailing us at support@spothero.com. To help us process
your request, please include sufficient information for us to identify you in
our records (your email address will suffice). Please allow a reasonable time
for us to process your request.
Please note that, although you can opt not to receive promotional messages, we
reserve the right to send you informational email messages about any
administrative notices regarding the Site, as permitted under the CAN-SPAM Act
(15 U.S.C. §7701 et seq.).
Linked Sites and Third Party Use of Information
Other websites that you visit, including any such sites linked from or to our
Site (such as websites of Licensors), may have separate privacy policies or no
policy at all. Other websites may use personal information differently than our
policy permits so we strongly encourage you to review the privacy policies of
any site before you provide your personal information on the internet or explore
such third-party sites. You agree that we are not responsible for unauthorized
third-party use of your information.
Data Integrity and Security
We utilize information technology security to keep the information that you
provide to us via our Site secure. We also attempt to have privacy protection
controls in place with our vendors in order to ensure that your Personal
Information is protected from unauthorized access or disclosure. Only authorized
employees are permitted to access your personally identifiable information or
that of other visitors touring the Site. Notwithstanding, as effective as our
reasonable security measures may be, no security system is impenetrable. We
cannot guarantee the security of our database and cannot guarantee that
information supplied to us will not be intercepted while being transmitted over
the internet.
International Users
SpotHero is based in the United States of America (“U.S.”), and, regardless of
where you use our Site from or otherwise provide information to us, the
information may be transferred to and maintained on servers located in the U.S.
Please note that any information we obtain about you will be stored in
accordance with U.S. privacy laws, regulations and standards, which may not be
equivalent to the laws in your country of origin or residence. By using the Site
or by providing us with your information, you consent to this collection,
transfer, storage, and processing of information to and in the U.S.
Retention
We keep your Personal Information only as long as necessary to fulfill the
purpose for which it was collected and to meet our legal and contractual
obligations. The length of time we retain information varies, depending on the
purpose for which it was collected and the nature of the information. This
period may extend beyond the end of your relationship with us but it will be
only for so long as it is necessary for us to have sufficient information to
respond to any issues that may arise at a later date.
We will destroy, erase or make anonymous documents or other records containing
Personal Information as soon as it is reasonable to conclude that the original
purpose is no longer being served by retention of the information and retention
is no longer necessary for legal or business purposes. We will take due care
when destroying Personal Information so as to prevent unauthorized access to the
information.
Information Access
You may correct your account information at any time by logging into your User
Account. If you wish to close your account, please log into your User Account,
and then follow the provided directions or contact support@spothero.com. Please
note that in some cases we may retain certain information about you as required
by law, or for legitimate business purposes to the extent permitted by law. For
instance, if you have a standing credit or debit on your account, or if we
believe you have committed fraud or violated the Terms and Conditions, we may
seek to resolve the issue before deleting your information. SpotHero will comply
with an individual’s requests regarding access, correction, and/or deletion of
Personal Information it stores in accordance with applicable law.
If you are a resident of certain jurisdictions, you may also have the right to
opt out of any current or future sale of your Personal Information. To exercise
this right in accordance with applicable law, please contact us at the following
email address: legal@spothero.com and write “Opt Out of the Sale of Personal
Information” for the subject of your message, or if you are a California
resident, you may also submit an opt-out request by
visiting https://spothero.com/CCPA. We reserve the right to ask for information
verifying your identity and residency prior to disclosing any information to you
or acting on your request. Should we ask for verification, the information you
provide to verify your identity and residency will be used only for that
purpose, and all copies of this information in our possession will be destroyed
when the process is complete.
Contact Information
If you have questions about this policy or wish to contact us regarding our
privacy practices, we can be reached via any of the following:
SpotHero, Inc.
125 S. Clark St.
Chicago, Illinois 60603
Attn: Legal Dept.
Privacy Contact: legal@spothero.com
Thank you for reading our Privacy Policy. We hope you enjoy SpotHero!
Last Updated: April 18, 2022
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