go2.medallia.com Open in urlscan Pro
104.17.71.206  Public Scan

Form analysis
3 forms found in the DOM

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        <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 100px;">
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        <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 100px;">
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        <div class="mktoFieldWrap mktoRequiredField"><label for="Title" id="LblTitle" class="mktoLabel mktoHasWidth" style="width: 100px;">
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            <option value="">*Job Role</option>
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            <option value="Customer Experience">Customer Experience</option>
            <option value="Customer Success">Customer Success</option>
            <option value="Contact Center">Contact Center</option>
            <option value="Digital &amp; eCommerce">Digital &amp; eCommerce</option>
            <option value="Finance">Finance</option>
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            <option value="Marketing &amp; Operations">Marketing &amp; Operations</option>
            <option value="People &amp; Culture">People &amp; Culture</option>
            <option value="Research &amp; Insights">Research &amp; Insights</option>
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            <option value="UX &amp; Product">UX &amp; Product</option>
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      <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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        <div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 100px;">
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            <option value="Afghanistan">Afghanistan</option>
            <option value="Albania">Albania</option>
            <option value="Algeria">Algeria</option>
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            <option value="Botswana">Botswana</option>
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            <option value="Canada">Canada</option>
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            <option value="Central African Republic">Central African Republic</option>
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            <option value="China">China</option>
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            <option value="Comoros">Comoros</option>
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            <option value="Congo">Congo</option>
            <option value="Costa Rica">Costa Rica</option>
            <option value="Cote d'Ivoire">Cote d'Ivoire</option>
            <option value="Croatia">Croatia</option>
            <option value="Cuba">Cuba</option>
            <option value="Cyprus">Cyprus</option>
            <option value="Czech Republic">Czech Republic</option>
            <option value="Denmark">Denmark</option>
            <option value="Djibouti">Djibouti</option>
            <option value="Dominica">Dominica</option>
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            <option value="East Timor">East Timor</option>
            <option value="Ecuador">Ecuador</option>
            <option value="Egypt">Egypt</option>
            <option value="El Salvador">El Salvador</option>
            <option value="Equatorial Guinea">Equatorial Guinea</option>
            <option value="Eritrea">Eritrea</option>
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            <option value="Ethiopia">Ethiopia</option>
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            <option value="Finland">Finland</option>
            <option value="France">France</option>
            <option value="Gabon">Gabon</option>
            <option value="Gambia">Gambia</option>
            <option value="Georgia">Georgia</option>
            <option value="Germany">Germany</option>
            <option value="Ghana">Ghana</option>
            <option value="Gibraltar">Gibraltar</option>
            <option value="Greece">Greece</option>
            <option value="Grenada">Grenada</option>
            <option value="Guatemala">Guatemala</option>
            <option value="Guinea-Bissau">Guinea-Bissau</option>
            <option value="Guinea">Guinea</option>
            <option value="Guyana">Guyana</option>
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            <option value="Honduras">Honduras</option>
            <option value="Hong Kong">Hong Kong</option>
            <option value="Hungary">Hungary</option>
            <option value="Iceland">Iceland</option>
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            <option value="Ireland">Ireland</option>
            <option value="Isle of Man">Isle of Man</option>
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            <option value="Italy">Italy</option>
            <option value="Jamaica">Jamaica</option>
            <option value="Japan">Japan</option>
            <option value="Jordan">Jordan</option>
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            <option value="Kiribati">Kiribati</option>
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            <option value="Kuwait">Kuwait</option>
            <option value="Kyrgyzstan">Kyrgyzstan</option>
            <option value="Laos">Laos</option>
            <option value="Latvia">Latvia</option>
            <option value="Lebanon">Lebanon</option>
            <option value="Lesotho">Lesotho</option>
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            <option value="Libya">Libya</option>
            <option value="Liechtenstein">Liechtenstein</option>
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            <option value="Luxembourg">Luxembourg</option>
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            <option value="Maldives">Maldives</option>
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            <option value="Marshall Islands">Marshall Islands</option>
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            <option value="Micronesia">Micronesia</option>
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            <option value="Montenegro">Montenegro</option>
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            <option value="Peru">Peru</option>
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            <option value="Poland">Poland</option>
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            <option value="Qatar">Qatar</option>
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            <option value="Sao Tome &amp; Principe">Sao Tome &amp; Principe</option>
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            <option value="St. Kitts &amp; Nevis">St. Kitts &amp; Nevis</option>
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            <option value="Tuvalu">Tuvalu</option>
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            <option value="Vanuatu">Vanuatu</option>
            <option value="Vatican City (Holy See)">Vatican City (Holy See)</option>
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            <option value="Vietnam">Vietnam</option>
            <option value="Yemen">Yemen</option>
            <option value="Zambia">Zambia</option>
            <option value="Zimbabwe">Zimbabwe</option>
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Discovery Demo
Actioning vs. Analysis: Managing Customer Journeys in the Moment
Tuesday, June 27, 2023 | 8am PDT | 11am EDT | 4pm BST


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Quick Highlights of the Session

Most enterprise organizations today take an ‘analytics-first’ approach to the
customer journey. This involves analyzing buckets of data from different
channels, troubleshooting problems and pitfalls, implementing changes, and
finally measuring successes.

But in today’s economic climate, this protracted process of analysis to action
is more than most businesses can afford. Instead, experience leaders are using
an ‘action-first’ approach that enables brands to respond to individual
customers in the moment, while surfacing aggregate insights that spearhead
larger organizational change.

Join digital experts Sheila Ornelas and Pip Haylett to hear how experience
leaders are taking an action-first approach. You’ll learn about how Medallia can
help you:

 * Set up in-the-moment actions that respond to individual customer needs
 * Use these in-the-moment actions to capture aggregate level insights
 * Break down organizational silos to better meet customer needs

This 25-minute session will include a product demo, case study examples, and
Q&A. If you can’t make it to the webinar live, be sure to register to receive
the recording. We hope to see you there!

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