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Submission: On April 18 via api from US — Scanned from GB
Effective URL: https://accessgroup.my.site.com/Support/s/
Submission Tags: falconsandbox
Submission: On April 18 via api from US — Scanned from GB
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Loading ×Sorry to interrupt CSS Error Refresh * Help Centre * Community * My Access * The Access GroupOpen * To enjoy full access * Sign in * Register KNOWLEDGE BASE All productsShow menu Search our knowledge base SEARCH Featured articles Access Financial Director: Log ideas for product development Log a new idea for a feature in your product and track its progress. 7 Access Learning: Product Enablement Spring Release Notes 2024 Welcome to Product Enablement’s first release notes for 2024! This season we've released a brand new accreditation focused on creating and managing your own CPD scheme. We’ve updated all of our supporting CPD articles on Knowledge Base to support this, giving you the tools you need to track Continuing Professional Development for your users. We’ve also taken the opportunity to give our existing Assessments some much needed love, to make it easier for you. New Accreditation: Access Learning+ - CPD – Certified A brand new accreditation for Super Administrators focused on CPD functionality for Access Learning+ sites. This is our first accreditation to be released in a brand new style with a refreshed look, more interactivity and improved accessibility. Broken up into bite sized modules, this accreditation will take you through CPD functionality in Access Learning, how you can get started using it, along with a guide on how to create your own bespoke CPD scheme for your site. While it does cover some Administrator functionality, this accreditation is aimed at Super Administrators for your site. We’re really keen to know what you think, so please pass on any feedback or questions you have via your Customer Success Manager or Account Manager. Improving clarity and quality of our accreditations We’re also taking a look at improving the quality of our other accreditations. With this in mind, we’ve planned in some changes, some of which we’ve already implemented. Making it clearer who accreditations are aimed at Some of our content is more specifically aimed at particular customer bases. With this in mind, we’re updating the names and descriptions of our accreditations to be clearer. Updating Assessment Questions Assessments for our accreditations are meant to be challenging, but shouldn’t be an obstacle. We’ve reworked our assessment questions to make them clearer to understand and easier to answer. Evolving our content We’ve released our first new look CPD accreditation. Going forward, all new accreditations will be in this improved style. We’ll also be looking to update our existing accreditations into this new style. Watch this space! Remember, users already registered to our existing content won’t see changes to them unless you Publish changes for them. Updating our CPD content Supporting the release of our new CPD focused accreditation, we’ve given our CPD articles on Knowledge Base a refresh. These are now more up to date, with more video content and ‘how to’ guidance to take you through CPD. We’ve highlighted some of the changes below: Need help with CPD? Create a CPD scheme Add or amend CPD Level Values to a CPD scheme Setting up your CPD Scheme Rules Adding CPD Scheme Filters Enable CPD Adjustments for a CPD scheme Set up the CPD Digest Email What's coming next? Forms Accreditation We're working on a brand new accreditation focused on our Forms functionality. One of our most popular features, this accreditation will take you through the end to end process of setting up Form templates and putting them into practice. This is aimed at Administrators who are new to Forms functionality. Topics covered will include: Creation of a Forms Template Publishing Forms, Version History and Permissions Creating and updating Form Activity Reporting on Forms Activities We’re also working on an Advanced Forms accreditation for users wanting to use Forms to their full advantage. What can you do? We've got a lot of ideas and ambitions on how we can improve our training content, but we need to hear from you! Your feedback helps us to shape the content we create and the guides we write, so let us know what you think does and doesn't work well for you. You can let us know by contacting your Account Manager or Customer Success Manager. 269 PeopleXD: Product Enablement Spring 2024 Release Notes Welcome to Product Enablement’s first release notes for 2024! This season we've released two brand new accreditations focused on configuration and admin tasks in recruitment. We've been working to improve our documentation of new and existing PeopleXD features, including WFM yearly time administration, as well as creating Payroll Year End (UK) user guides and articles to support you through the year end process. New Accreditation: PeopleXD Recruitment – Administrator – Certified A brand new accreditation for administrators focused on completing key tasks in the recruitment dashboard. This is our first accreditation to be released in a brand new style with a refreshed look, more interactivity and improved accessibility. Broken up into bite sized modules, this accreditation will help you learn the basics of being a Recruitment administrator using PeopleXD. You'll be introduced to key administrator functionality including the Recruitment Dashboard, Vacancies and Applicants. We’re really keen to know what you think, so please pass on any feedback or questions you have via your Customer Success Manager or Account Manager. New Accreditation: PeopleXD Recruitment – Configuration – Certified A brand new accreditation for administrators focused on configuring PeopleXD Recruitment. Broken up into bite sized modules, you'll be introduced to key configuration tasks including the configuring the dashboard, user data access, and reference data. User Guide Updates To ensure you have access to the latest support and guidance when using your PeopleXD product, we regularly update user guides and articles. We've highlighted a number of the most significant updates below: Payroll: PeopleXD Payroll: UK Year End 2024/25 - User Guides PeopleXD Payroll: Maintain Pay Rates - User Guide Workforce Management: PeopleXD Workforce Management: Balance Configuration - User Guide PeopleXD Workforce Management: Exception Management - User Guide PeopleXD Workforce Management: Timesheet Template Configuration – User Guide People Management: PeopleXD People Management: Post Restructuring - User Guide Other: PeopleXD Expense: Expense Year End (UK) 2024/25 - User Guide PeopleXD Mobile: Native App - User Guide PeopleXD Portal: Documents and Email Generation - User Guide What's coming next? PeopleXD UK Year End Accreditation We're working on the final touches for our brand new accreditation focused on UK year end. This will be released in our brand new content style, with a refreshed look, more interactivity and improved accessibility. Insight Accreditation We'll be developing a new accreditation for PeopleXD Insight to support you in making the most of the reporting functionality. 178 All articles Access HandiSoft: HandiTrust User Guide How do I download the HandiTrust user manual? Access HandiSoft 422 an hour ago Access MicrOpay (ESS): How do I Sync from Payroll? Sync from Payroll won't start. Sync button is greyed out Access MicrOpay 327 an hour ago Access APS (New Zealand) Tax: Prepop data is not flowing through to the Income tab in a 2024 Cloud return Currently when the Prepop option is selected, the data received from IRD is only displaying in the Prepop tab, and not flowing through to the Income tab. Access APS 9 3 hours ago Access APS (Practice Management) Error: Your configuration settings have changed to comply with Microsoft Windows Server Edition After installing Practice Management on a Windows Server operating system you may encounter this message: Advance Central Your configuration settings have changed to comply with Microsoft Windows Server Edition. Please log off and log on for these changes can take effect. Access APS 5 5 hours ago Attaché Accounts: How to read in and match a Purchase Order or Goods Received Note with a Supplier Invoice Access Attaché 5 6 hours ago Access APS (New Zealand) Tax: Error: 'Response not successful: Received status code 500' Error presents when trying to lodge a GST Return: IRD lodgement request failed: Response not successful: Received status code 500 Access APS 24 6 hours ago Access APS (Practice Management): How to set a default Tax rate for an Expense Type How to set a specific tax rate to a disbursement type Access APS 22 6 hours ago Access APS (Practice Management): Timesheet Adjustments not appearing in WIP When multiple Timesheet Adjustment entries are posted, only the first entry appears in the WIP. Access APS 92 6 hours ago Access HandiSoft (SuperFund): Unallocated amount caused by pension amount, or member allocation adjustment After applying the member allocation fix from the member allocation worksheet the pension amount has now caused an unallocated amount in the Statement of Financial Position in HandiLedger. We have tried adding back member details but this caused an out-of-balance amount from the pension Access HandiSoft 215 6 hours ago Access Micropay (ESS): My pay advices are not uploading into ESS I have produced pay advices in payroll but I cannot see them in ESS Access MicrOpay 11 6 hours ago Load More Filter Knowledge Base By product All Products BUSINESS MANAGEMENT Access Approve Access Capture Access Collaborate Access CRM Access Digital Tax Access Document Access Expense Access Insight Access Workspace Ezitracker CONSTRUCTION COINS COINS TI ConQuest Q Series ConQuest Q-500 EasyBuild EDUCATION Access Education Budgets Access Education Finance Access Education People Education Demand My School Portal FINANCIAL MANAGEMENT Access APS Access Attaché Access Elite Access Financials Access HandiSoft Access Ledger Access Practice Management Access Tax Access UBS Dimensions Emcom FMS FocalPoint Horizons Orbis Sage Business Cloud Accounting ZAP Data Hub HEALTH, SUPPORT, AND CARE Abacus Access Care & Clinical Access Care Compliance Access Care Planning Access Care Policies and Procedures Access Medication Management Access People Planner Adam Healthcare Adam Housing Adam Procurement Adam Social Care Adam Transport Alcuris Memo-Hub Business Manager CareBlox CM Business Intelligence CM Finance Manager CM Provider Core+ eLearning For You LMS Elemental Elemental API Flow Mosaic Oceano Oysta PAMMS PAMMS Landscape RIO Synergy Webroster LEGAL Access Compliance Software Access Legal Case Management Access Legal Hosting Compact+ DPS Hosting/Hardware DPS Legal Accounts DPS One Office LawFusion Legal Bricks Proclaim Riliance Training MANUFACTURING & DISTRIBUTION Access Supply Chain DeltaBond DeltaWMS FactoryMaster Fleeteye Gatehouse Goldmine Mintsoft Orchestrate Roundsman Service Manager WeighSoft NOT FOR PROFIT Access Charity Ad Grants Access Charity CRM Access Charity Websites Assemble DutySheet thankQ v8.6 PAYMENTS Access PaySuite - Eazipay Access PaySuite DDCMS Pay360 Pay360 - Evolve Pay360 (Public) SmartDebit PEOPLE MANAGEMENT Abintegro Access Applause Access Content Access Contractor Management (IR35) Access Definitiv Access Early Talent Access EarlyPay Access EasyPay Access Employee Performance Access Employee Service Access Engage Access Health & Safety Access Learning Access MicrOpay Access Payroll Access People - HCM Access Recruit Access SafePay Access TeamSeer Access UBS Access WageEasy Gamebrain MicroLearn Paycircle Payroll People HR PSC eServices SalaryExtras Select HR Topaz EMS PEOPLEXD People XD - Insights PeopleXD - Bureau PeopleXD - Expense PeopleXD - Payroll PeopleXD - Pension PeopleXD - People Management PeopleXD - Recruitment PeopleXD - Talent PeopleXD - Workforce Management RECRUITMENT Access Northstar Access Pay & Bill Access Pay & Bill Services Access Profile Access RDB Access Recruitment CRM Access Screening Access Volcanic FastTrack360 Intersoft Enterprise Safe Financials SmartDebit Vincere - Core Vincere TimeTemp RETAIL & HOSPITALITY Access Collins Access Juice Access Maintain Access People Hospitality Access Tonic CPL Learning IBS PosLink IBS StockLink Omnifi Services Orderbee Procure Wizard Rotaready TNA Wizard TrailApp VISITOR ATTRACTION MANAGEMENT Gamma © 2024 The Access Group Raising Support Cases Portal Guidelines Privacy Policy The Access Group More from Access: Information Security Hub Payroll Year End Access Product Downloads Loading