support-en.wd.com Open in urlscan Pro
147.154.36.62  Public Scan

Submitted URL: https://app.upthere.com/elnino/assets/pdfjs/viewer/5d069f9a81380706145efa9fa7cd959659cc0f26e192b446a4ea739904835184/555b...
Effective URL: https://support-en.wd.com/app/answers/detailweb/a_id/48583
Submission Tags: falconsandbox
Submission: On March 07 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

Name: searchFormGET https://www.westerndigital.com/search

<form action="https://www.westerndigital.com/search" method="get" name="searchForm" id="searchSummaryViewForm" class="ui-front input-group relative flex items-center"><input type="text" name="q" autocomplete="off"
    placeholder="What can we help you find?" aria-labelledby="searchBTN" id="searchTerm" class="searchSummaryViewInput">
  <ul role="list" id="ui-id-1" class="ui-autocomplete ui-front ui-menu ui-widget ui-widget-content list-reset absolute w-full bg-white text-black z-10"></ul> <button type="button"
    class="underline text-sm absolute md:pin-r-12 pin-r-2 svClearInput pin-t-15">Clear</button> <button type="button" aria-label="Search Close" class="search-collapse btn flex itmes-center"><svg width="14" height="14" viewBox="0 0 14 14" fill="none"
      xmlns="http://www.w3.org/2000/svg">
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    </svg></button> <button type="button" id="searchBTN" aria-label="Search" class="btn-search btn-search-SummaryView btn flex itmes-center bg-white"><svg aria-hidden="true" width="24" height="24" viewBox="0 -10 57 75" fill="none"
      stroke="currentColor" stroke-width="5" xmlns="http://www.w3.org/2000/svg" class="searchmag">
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    </svg> <svg xmlns="http://www.w3.org/2000/svg" id="Search_Icon" data-name="Search Icon" width="24" height="24" viewBox="0 0 24 24" class="hidden">
      <g id="search-icon" transform="translate(0.063 -0.127)">
        <path id="box" d="M0,0H24V24H0Z" transform="translate(-0.063 0.127)" fill="none"></path>
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        </g>
      </g>
    </svg></button>
</form>

GET https://www.westerndigital.com/search-support

<form class="wd-auto-format relative grid-12 sm:w-half" method="get" action="https://www.westerndigital.com/search-support" id="knowledge_srch_frm" accept-charset="UTF-8">
  <div class="rn_KeywordText">
    <input class="p-4 pl-12 sm:pl-16 w-full text-xs sm:text-sm" type="search" id="rn_KBSearchArea_web_6_SearchInput" name="q" required="" placeholder="Search Support" maxlength="255">
  </div>
  <div id="rn_SearchButton" class="rn_SearchButton">
    <span class="absolute pin-l pin-t text-base">
      <button type="submit" class="pt-3 pb-2 px-4 sm:px-6 text-gray" id="searchBTN" aria-label="Search" tabindex="0">
        <svg aria-hidden="true" width="25" height="30" viewBox="0 0 57 58" fill="none" stroke="currentColor" stroke-width="5" xmlns="http://www.w3.org/2000/svg" class="searchmag">
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    </span>
  </div>
</form>

<form onsubmit="return customFormSubmitAction(this);" autocomplete="off" class="store-form " id="webform-footer-form" data-track-type="form" data-form-name="Newsletter Subscription">
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  <input type="hidden" name="currentPagePath" value="https://www.westerndigital.com/content/store/en-us/shared/common-header-footer-external/footer-oracle.html">
  <input type="hidden" name="queryString">
  <input type="hidden" name="showServerResponse" value="false">
  <input type="hidden" name="showErrorFromServerResponse">
  <input type="hidden" name="formName" value="Newsletter Subscription">
  <input type="hidden" name="pageReferrer" value="" class="referrer_field">
  <input type="hidden" name="serverResponseMessage">
  <input type="hidden" name="serverResponseErrorMessage">
  <div class="responsive-columns-flexbox parbase">
    <div class=" row grid-12 xs:grid-12 sm:grid-12 md:grid-12 lg:grid-12 xl:grid-12 flex-wrap md:flex sm:flex sm:text-center">
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
      </div>
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
        <div class="svg parbase">
          <div>
            <svg xmlns="http://www.w3.org/2000/svg" width="173" height="48" viewBox="0 0 173 48">
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          <div style="clear: both;"></div>
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      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
      </div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="text parbase">
    <div class=" pt-4 mb-10 text-center textcolumn">
      <p class="heading6"><span class="font-normal">Save 10% on your next qualifying purchase when you sign up for emails and texts from Western Digital brands!<sup>1</sup></span></p>
      <p class="heading6"><span class="font-normal">Don't miss out on special offers and promotions.</span></p>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <label class="floatingLabelTop formLabel" for="subscription_email">Email</label>
      <input aria-required="true" type="text" name="email" aria-label="Email" class="validate email inputHeight text-base w-full border border-black-1 px-3 " id="subscription_email">
      <!-- To validate the input using error message class -->
      <span class="error-message font-Roboto text-red text-xxs mb-0 font-roboto" role="alert"> Enter a valid email address. </span>
    </div>
  </div>
  <div class="text parbase">
    <div class=" -mt-4 pb-3 textcolumn">
      <div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's
          <a href="https://www.westerndigital.com/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement">Privacy Statement</a>.&nbsp;&nbsp;You can withdraw your consent at any time.</span></div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <label class="floatingLabelTop formLabel" for="subscription_email">Mobile Number (optional)</label>
      <input aria-required="false" type="text" name="mobilePhone" aria-label="Mobile Number (optional)" maxlength="20" class=" inputHeight text-base w-full border border-black-1 px-3 " id="subscription_email" data-min-length="7">
      <!-- To validate the input using error message class -->
    </div>
  </div>
  <div class="text parbase">
    <div class=" -mt-4 textcolumn">
      <div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your mobile phone number, you agree to receive communication via text message from Western Digital that includes news, offers and updates and acknowledge
          Western Digital's <a href="https://www.westerndigital.com/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement">Privacy Statement</a>.&nbsp;&nbsp;You can withdraw your consent at any time and data rates may apply.</span>
      </div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="button parbase">
    <button data-track-type="no-track" type="submit" class="btn  btn-dark btn-sm  py-2 sm:py-3 md:py-4 px-10 text-base bg-black text-white border border-black hover:bg-grey-4 hover:border-grey-4 w-full" aria-label="Sign Up">Sign Up</button>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="leadSource" value="One Store Website " maxlength="0" data-min-length="0">
      <!-- To validate the input using error message class -->
    </div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="leadSourceCampaign" value="AEM Newsletter Subscription" maxlength="0" data-min-length="0">
      <!-- To validate the input using error message class -->
    </div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="sendConfirmation" value="false" maxlength="0" data-min-length="0">
      <!-- To validate the input using error message class -->
    </div>
  </div>
  <div class="text-xs mt-8 text-grey-5 text-center">This form is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" class="text-blue">Privacy Policy</a> and
    <a href="https://policies.google.com/terms" class="text-blue">Terms of Service</a> apply. </div>
</form>

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WELCOME TO WESTERN DIGITAL SUPPORT


Home > Support


SANDISK FLASHBACK SERVICE: END OF SUPPORT

SanDisk Flashback Service:End of Support
Common questions and answers for SanDisk Flashback Service End of Support."*END






On April 10, 2020, we announced our decision to end the SanDisk Flashback
service on October 15, 2020. Below are common questions and answers.

What does the end of the SanDisk Flashback service mean to me?

For existing users, you can continue to use the SanDisk Flashback service,
including the desktop and web applications, until October 14, 2020. On October
15, 2020, the service will no longer be available and content associated with
your account will be deleted.

Why is the SanDisk Flashback service ending?

We have decided to shut down the SanDisk Flashback service based on its low
usage and obsolete desktop and web applications. Instead, we are committed to
offering new products and services that best suit the needs of our users.

What will happen to my content?

Your personal and shared content will be available for download until October
14, 2020. On October 15, 2020, all user content associated with your SanDisk
Flashback account will be removed from our systems.

What happens to the content I shared with other people?

All shared content will be available until October 14, 2020 and will be deleted
on October 15, 2020.

As an existing user can I continue using the service?

Yes, existing users can continue to use the SanDisk Flashback service, including
the desktop and web applications, until October 14, 2020

Are there any options for me to migrate my content to another cloud service?

With Flashback service ending, our team would like to provide you with a
transition path for storing your content in the cloud. We'd like to introduce
you to an alternative cloud service from ElephantDrive, who has prepared a
special offer for Flashback users. ElephantDrive is offering Flashback users a
30-day free trial and subsequently 50% off a monthly subscription for 1000GB of
cloud storage with ElephantDrive for the rest of the first year of subscription.
*To redeem this offer, simply visit this site and follow the instructions to
redeem the promo code "FLASHBACK50". You will need to sign up for a subscription
with ElephantDrive and upload your content to ElephantDrive to begin using the
service.

*(50% discount offer valid only for monthly subscription for 1000GB cloud
storage with ElephantDrive for the remainder of the first year of subscription
following a 30-day free trial. Maximum of one promo code per Flashback customer.
This promo code is valid between July 7, 2020 and November 15, 2020. This promo
code is not applicable for any prior purchases and may not be available in all
regions of the world. This promo code may not be combined, used in conjunction
with or used in addition to any other promotion or offer and does not apply to
taxes. ElephantDrive reserves the right to change or discontinue this offer at
any time without notice. See here for additional terms.)

Details

Answer ID 48583 Published 09/13/2022 10:59 PM Updated 01/31/2023 08:34 PM


RELATED ANSWERS

 * ibi: Introduction to ElephantDrive
 * My Cloud Home: Mirror It Transition to ElephantDrive
 * ibi: Use ElephantDrive
 * My Cloud: Install and Configure ElephantDrive
 * ibi: Subscribe to ElephantDrive


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