www.pryor.com Open in urlscan Pro
52.165.130.142 Public Scan

Back to summary

Submitted URL:
http://redirects.pryor.com/?c=827592&v=2000353119124&l=551&z=40258&r=248445&a=r&utm_source=house&utm_medium=email&utm_campa...
Effective URL:
https://www.pryor.com/training-seminars/conference-administrative-assistants/?c=827592&v=2000353119124&l=551&z=40258&r...
Submission: On October 04 via api (October 4th 2022, 8:05:08 pm UTC) from US — Scanned from DE

Form analysis
8 forms found in the DOM

Name: primarysearchform — GET https://www.pryor.com/search/

<form role="search" method="get" name="primarysearchform" id="searchform" class="searchform" action="https://www.pryor.com/search/" data-hs-cf-bound="true">
  <div class="searcharea">
    <input type="text" value="" name="search" id="search" class="searchbox" placeholder="Search" aria-labelledby="search">
    <input type="hidden" value="on" name="fseminar">
    <input type="hidden" value="on" name="fonsite">
    <input type="hidden" value="on" name="fonline">
    <input type="hidden" value="on" name="inperson">
    <input type="hidden" value="on" name="fwebinar">
    <input type="hidden" value="on" name="fproduct">
    <input type="hidden" value="on" name="fscategory">
    <input type="hidden" value="on" name="fpage">
    <input type="hidden" value="on" name="fpost">
    <button type="submit" id="mainSearchButton"></button>
  </div>
</form>

Name: request-name-email-main — POST

<form method="post" id="sign-up-for-savings-main" name="request-name-email-main" data-hs-cf-bound="true">
  <input type="hidden" name="form" value="request-name-email">
  <h3 class="white" style="color: #f5c300; text-align: center; padding: .1em">Sign Up for Savings</h3>
  <div id="request-name-email-input-container-main">
    <div style="display: inline-block; width: 41%; margin-left: 4%; padding-right: 5%;margin-bottom: 5px">
      <input type="text" name="first" placeholder="First Name" required="">
    </div>
    <div style="display: inline-block; width: 41%">
      <input type="text" name="last" placeholder="Last Name" required="">
    </div>
    <div style="width: 89%; margin-left: 4%">
      <input type="email" name="email" placeholder="Email Address" required="">
    </div>
    <div style="padding: 0 .5em;">
      <img src="/loading.gif" id="loading-request-name-email-main" style="display: none">
      <input type="hidden" name="recaptcha_response" data-action="request-name-email-main">
      <input type="submit" name="btnSubmit" id="request-name-email-submit-main" value="Sign Up" style="width: 100%; margin-left: 0" class="button orange">
    </div>
  </div>
  <p class="white" id="request-name-email-thank-you-main" style="display: none;padding: .6em 2em 1em 2em">Congratulations, you're one step closer to saving. Look for an email from Pryor Learning to confirm and activate your participation in Pryor's
    Sign Up for Savings program.&nbsp;</p>
</form>

Name: request-on-site-training — POST

<form action="" method="post" name="request-on-site-training" id="onsiteTrainingForm" onsubmit="validateForm('onsiteTrainingForm')" data-hs-cf-bound="true">
  <p>(* = Required Information)</p>
  <input type="hidden" name="form" id="onsiteTrainingForm-form" value="request-on-site-training">
  <label for="onsiteTrainingForm-topic">Onsite Training Topic: </label><br>
  <input type="text" name="topic" id="onsiteTrainingForm-topic" value="The Administrative Assistant Conference                                    " hidden="">
  <span style="line-height:2em;padding-left:0.25em;">The Administrative Assistant Conference </span><br>
  <input type="hidden" name="topiccode" id="onsiteTrainingForm-topiccode" value="ZA">
  <input type="hidden" name="page" id="onsiteTrainingForm-page" value="_">
  <input type="hidden" name="entryTime" id="onsiteTrainingForm-entryTime" value="2022-10-04 15:05:00">
  <input type="hidden" name="entryPage" id="onsiteTrainingForm-entryPage" value="_">
  <div class="span6 half-first">
    <label for="onsiteTrainingForm-first">*First Name</label>
    <input type="text" name="first" id="onsiteTrainingForm-first" placeholder="" required="">
  </div>
  <div class="span6 half-last">
    <label for="onsiteTrainingForm-last">*Last Name</label>
    <input type="text" name="last" id="onsiteTrainingForm-last" placeholder="" required="">
  </div>
  <label for="onsiteTrainingForm-email">*Email Address</label>
  <input type="email" name="email" id="onsiteTrainingForm-email" placeholder="" required="">
  <label for="onsiteTrainingForm-phone">*Phone Number</label>
  <input type="tel" name="phone" id="onsiteTrainingForm-phone" placeholder="" required="">
  <label for="onsiteTrainingForm-company">Company</label>
  <input type="text" name="company" id="onsiteTrainingForm-company" placeholder="">
  <div class="span6 half-first">
    <label for="onsiteTrainingForm-postal">*Postal Code</label>
    <input type="text" name="postal" id="onsiteTrainingForm-postal" placeholder="" data-fill="postalCode" required="">
  </div>
  <div class="span6 half-last">
    <label for="onsiteTrainingForm-circleNumber">Express Code</label>
    <input type="text" name="circleNumber" id="onsiteTrainingForm-circleNumber" placeholder="" data-fill="circleNumber">
  </div>
  <input type="checkbox" name="moreTopics" id="moreTopics" value="addTopics" style="height: auto;width: auto;"><label for="moreTopics">&nbsp;&nbsp;I am interested in additional onsite training topics</label> <br>
  <input type="hidden" name="recaptcha_response" data-action="request_onsite_training">
  <div class="float-clear">
    <input type="submit" name="btnSubmit" id="onsiteTrainingForm-submit" value="Submit" class="button orange">
  </div>
</form>

Name: request-group-discount — POST

<form action="" method="post" name="request-group-discount" id="groupDiscountForm" onsubmit="validateForm('groupDiscountForm')" data-hs-cf-bound="true">
  <p>(* = Required Information)</p>
  <input type="hidden" name="form" value="request-group-discount">
  <input type="hidden" name="entryTime" value="2022-10-04 15:05:00">
  <input type="hidden" name="entryPage" value="_">
  <div class="span6 half-first">
    <label for="groupDiscountForm-first">*First Name</label>
    <input type="text" name="first" id="groupDiscountForm-first" placeholder="" required="">
  </div>
  <div class="span6 half-last">
    <label for="groupDiscountForm-last">*Last Name</label>
    <input type="text" name="last" id="groupDiscountForm-last" placeholder="" required="">
  </div>
  <label for="groupDiscountForm-title">Job Title</label>
  <input type="text" name="title" id="groupDiscountForm-title" placeholder="">
  <label for="groupDiscountForm-organization">Organization</label>
  <input type="text" name="organization" id="groupDiscountForm-organization" placeholder="">
  <label for="groupDiscountForm-email">*Email Address</label>
  <input type="email" name="email" id="groupDiscountForm-email" placeholder="" required="">
  <div class="span6 half-first">
    <label for="groupDiscountForm-phone">*Phone Number</label>
    <input type="tel" name="phone" id="groupDiscountForm-phone" placeholder="" required="">
  </div>
  <div class="span6 half-last">
    <label for="groupDiscountForm-postal">*Postal Code</label>
    <input type="text" name="postal" id="groupDiscountForm-postal" placeholder="" data-fill="postalCode" required="">
  </div>
  <label for="groupDiscountForm-have">How Many Users Do You Have?</label><br>
  <span class="plain-select">
    <select name="learners-have" id="groupDiscountForm-have">
      <option value="<10">Less than 10</option>
      <option value="10-50">10 to 50</option>
      <option value="51-100">51 to 100</option>
      <option value="100+">More than 100</option>
    </select>
  </span>
  <div class="span6 half-first">
    <label for="groupDiscountForm-circleNumber">Express Code</label>
    <input type="text" name="circleNumber" id="groupDiscountForm-circleNumber" placeholder="" data-fill="circleNumber">
  </div>
  <input type="hidden" name="recaptcha_response" data-action="request_group_discount">
  <div class="float-clear">
    <input type="submit" name="btnSubmit" id="groupDiscountForm-submit" value="Submit" class="button orange">
  </div>
</form>

Name: change-location — GET

<form action="" method="get" name="change-location" id="changeLocationForm" novalidate="" data-hs-cf-bound="true">
  <input type="text" name="zip" placeholder="Postal Code" data-fill="postalCode" aria-labelledby="changeLocationForm-postal" id="changeLocationForm-postal" required="">
  <p>- or -</p>
  <select id="changeLocationForm-loc" name="loc" aria-labelledby="changeLocationForm-loc">
    <option value="">Select State or Province</option>
    <option value="AL">Alabama, US</option>
    <option value="AK">Alaska, US</option>
    <option value="AZ">Arizona, US</option>
    <option value="AR">Arkansas, US</option>
    <option value="CA">California, US</option>
    <option value="CO">Colorado, US</option>
    <option value="CT">Connecticut, US</option>
    <option value="DE">Delaware, US</option>
    <option value="FL">Florida, US</option>
    <option value="GA">Georgia, US</option>
    <option value="HI">Hawaii, US</option>
    <option value="ID">Idaho, US</option>
    <option value="IL">Illinois, US</option>
    <option value="IN">Indiana, US</option>
    <option value="IA">Iowa, US</option>
    <option value="KS">Kansas, US</option>
    <option value="KY">Kentucky, US</option>
    <option value="LA">Louisiana, US</option>
    <option value="ME">Maine, US</option>
    <option value="MD">Maryland, US</option>
    <option value="MA">Massachusetts, US</option>
    <option value="MI">Michigan, US</option>
    <option value="MN">Minnesota, US</option>
    <option value="MS">Mississippi, US</option>
    <option value="MO">Missouri, US</option>
    <option value="MT">Montana, US</option>
    <option value="NE">Nebraska, US</option>
    <option value="NV">Nevada, US</option>
    <option value="NH">New Hampshire, US</option>
    <option value="NJ">New Jersey, US</option>
    <option value="NM">New Mexico, US</option>
    <option value="NY">New York, US</option>
    <option value="NC">North Carolina, US</option>
    <option value="ND">North Dakota, US</option>
    <option value="OH">Ohio, US</option>
    <option value="OK">Oklahoma, US</option>
    <option value="OR">Oregon, US</option>
    <option value="PA">Pennsylvania, US</option>
    <option value="RI">Rhode Island, US</option>
    <option value="SC">South Carolina, US</option>
    <option value="SD">South Dakota, US</option>
    <option value="TN">Tennessee, US</option>
    <option value="TX">Texas, US</option>
    <option value="UT">Utah, US</option>
    <option value="VT">Vermont, US</option>
    <option value="VA">Virginia, US</option>
    <option value="WA">Washington, US</option>
    <option value="WV">West Virginia, US</option>
    <option value="WI">Wisconsin, US</option>
    <option value="WY">Wyoming, US</option>
    <option value="DC">Washington, D.C., US</option>
    <option value="VI">Virgin Islands, US</option>
    <option value="PR">Puerto Rico, US</option>
    <option value="AB">Alberta, Canada</option>
    <option value="BC">British Columbia, Canada</option>
    <option value="MB">Manitoba, Canada</option>
    <option value="NB">New Brunswick, Canada</option>
    <option value="NL">Newfoundland and Labrador, Canada</option>
    <option value="NS">Nova Scotia, Canada</option>
    <option value="NT">Northwest Territories, Canada</option>
    <option value="NU">Nunavut, Canada</option>
    <option value="ON">Ontario, Canada</option>
    <option value="PE">Prince Edward Island, Canada</option>
    <option value="QC">Quebec, Canada</option>
    <option value="SK">Saskatchewan, Canada</option>
    <option value="YT">Yukon, Canada</option>
  </select><br>
  <input type="submit" name="submit" id="changeLocationForm-submit" value="Submit" class="button orange">
</form>

Name: change-location — GET

<form action="" method="get" name="change-location" id="changePostalLocationForm" novalidate="" data-hs-cf-bound="true">
  <input type="text" name="zip" placeholder="Postal Code" data-fill="postalCode" aria-labelledby="changePostalLocationForm-postal" id="changePostalLocationForm-postal" required="">
  <input type="submit" name="submit" id="changePostalLocationForm-submit" value="Submit" class="button orange">
</form>

POST

<form id="prompt-express-code" method="post" class="circle-form" action="" onsubmit="return false" data-hs-cf-bound="true">
  <input type="hidden" name="form" value="prompt-express-code">
  <input type="hidden" name="browser" value="">
  <input type="hidden" name="entryTime" value="2022-10-04 15:05:00">
  <input type="hidden" name="second" value="1">
  <div class="section">
    <table cellpadding="2px" style="margin: 15px 0px;">
      <tbody>
        <tr>
          <td>
            <img src="https://pryormediacdn.azureedge.net/icons/express-code.png" width="50px" alt="Express Code">
          </td>
          <td>
            <span style="font-size: 14px; text-transform:uppercase; border-bottom:1px solid #000000; display: inline-block;">Express Code</span> <span class="link-mimic show-image"><img
                src="https://pryormediacdn.azureedge.net/icons/question-icon.png" width="10px" alt="What is an Express Code"></span>
            <input type="text" name="circle_number" id="prompt-express-code-circle_number" placeholder="000000" data-fill="circleNumber"
              style="text-align:center; width:113px; display:block; font-size: 24px; font-weight: bold; padding:3px; line-height: 24px; height:auto; margin:1px 0px; letter-spacing: 1.5px;" aria-labelledby="prompt-express-code-circle_number">
            <span id="submit-express-code-error" style="color: red;"></span>
          </td>
        </tr>
      </tbody>
    </table>
  </div>
  <div class="section">
    <label for="prompt-express-code-vip_number_text">VIP Number</label> <span class="link-mimic show-image"><img src="https://pryormediacdn.azureedge.net/icons/question-icon.png" width="10px" alt="What is a VIP Number"></span>
    <br>
    <label style="font-family:Courier New;">VIP <input type="text" name="vip_number" id="prompt-express-code-vip_number" placeholder="00 000 000 000 00" data-fill="vipNumber"
        style="width:173px; display: inline-block; font-family:Courier New; font-size: 15px; padding:3px; line-height: 24px; height:auto; margin:1px 0px"></label>
    <p class="hidden image">
      <img src="https://pryormediacdn.azureedge.net/images/findvip.jpg" alt="Find my VIP Number">
    </p>
  </div>
  <input type="submit" name="validate-ec" id="prompt-express-code-submit" value="Submit" class="button orange circle-button" onclick="lookupExpressCode()">
  <img src="/loading.gif" id="loading" style="display: none;">
</form>

POST

<form id="prompt-express-code-auto" method="post" class="circle-form" action="" data-hs-cf-bound="true">
  <input type="hidden" name="form" value="prompt-express-code">
  <input type="hidden" name="browser" value="">
  <input type="hidden" name="entryTime" value="2022-10-04 15:05:00">
  <input type="hidden" name="second" value="1">
  <div class="section">
    <table cellpadding="2px" style="margin: 15px 0px;">
      <tbody>
        <tr>
          <td>
            <img src="https://pryormediacdn.azureedge.net/icons/express-code.png" width="50px" alt="Express Code">
          </td>
          <td>
            <span style="font-size: 14px; text-transform:uppercase; border-bottom:1px solid #000000; display: inline-block;">Express Code</span> <span class="link-mimic show-image"><img
                src="https://pryormediacdn.azureedge.net/icons/question-icon.png" width="10px" alt="What is an Express Code"></span>
            <input type="text" name="circle_number" id="prompt-express-code-auto-circle_number" placeholder="000000" data-fill="circleNumber"
              style="text-align:center; width:113px; display:block; font-size: 24px; font-weight: bold; padding:3px; line-height: 24px; height:auto; margin:1px 0px; letter-spacing: 1.5px;" aria-labelledby="prompt-express-code-auto-circle_number">
          </td>
        </tr>
      </tbody>
    </table>
  </div>
  <div class="section">
    <label for="prompt-express-code-auto-vip_number_text">VIP Number</label> <span class="link-mimic show-image"><img src="https://pryormediacdn.azureedge.net/icons/question-icon.png" width="10px" alt="What is a VIP Number"></span>
    <br>
    <label style="font-family:Courier New;">VIP <input type="text" name="vip_number" id="prompt-express-code-auto-vip_number" placeholder="00 000 000 000 00" data-fill="vipNumber"
        style="width:173px; display: inline-block; font-family:Courier New; font-size: 15px; padding:3px; line-height: 24px; height:auto; margin:1px 0px"></label>
    <p class="hidden image">
      <img src="https://pryormediacdn.azureedge.net/images/findvip.jpg" alt="Find my VIP Number">
    </p>
  </div>
  <input type="submit" name="submit" id="prompt-express-code-auto-submit" value="Submit" class="button orange circle-button">
</form>

Text Content

Pryor+ Login Cart

*
* Pryor+ Login
* Cart

* Find a Live Event ▼
* Live Online Seminars
* Webinars – Live | Download
* Onsites – In-person | Live Online
* OnDemand Training ▼
* Online Training
* eLearning Library
* LMS Content
* Microlearning
* Learning Paths
* Administrative Features
* Categories ▼
* All Categories
* Trending Topics
* Administrative Assistant, Front Desk & Reception
* Communication Training
* Computer Software
* Customer Service
* Evelyn Wood Speed Reading
* Finance & Accounting
* Grammar & Business Writing
* Human Resources
* IT
* Management & Leadership
* Marketing
* Microsoft Excel
* Microsoft Office
* OSHA & Workplace Safety
* Personal Development
* Project Management
* QuickBooks
* Sales Training
* Time Management
* Group Training ▼
* Onsite
* Corporate
* Government
* Products ▼
* DVDs, CDs, Books, etc.
* Digital Downloads
* Annual Pass with Pryor+ ▼
* Individual Pass
* Enterprise Pass
* Administrative Features

* Find a Live Event
* OnDemand Training
* eLearning Library
* LMS Content
* Microlearning
* Webinars
* Training Categories
* Onsite Training
* Corporate Training
* Government Training
* Products
* Pryor+

THE ADMINISTRATIVE ASSISTANT CONFERENCE

HUNDREDS OF PRACTICAL IDEAS, SOLUTIONS AND STRATEGIES FOR REACHING YOUR PEAK
SUCCESS LEVEL

Continuing Education Credits: CEU: 1.2 CPE: 12

Download Brochure

(699)

2-DAY SEMINAR

$199 $99/PERSON

CHOOSE AN EVENT

LIVE ONLINE SEMINARS

Oct (4)

Oct 6-7 9am-4pm CDT

Oct 11-12 9am-4pm EDT

Oct 17-18 9am-4pm CDT

Oct 26-27 9am-4pm CDT

PRIVATE TEAM TRAINING

Bring this topic or 200+ other training opportunities to your location in-person
or online.

Request Onsite Training

ALREADY ATTENDED THIS SEMINAR?

Rate and Get Certificates

View additional Administrative Assistant & Front Desk training

> "I have been a member of Fred Pryor for almost three years now and I have yet
> to attend a class that didn't have valuable information that would benefit my
> company and/or our employees."”
>
> — Teri M.

> "Excellent!! As always, Fred Pryor's courses are easy to follow, very
> informative and presented in a format that keeps your attention!!"”
>
> — Cynthia S.

> "I enjoy all of the seminars that I attend through the Fred Pryor Training
> Rewards program. They are very informative and the instructors are very
> knowledgeable and helpful."”
>
> — Tasha M.

> "Excellent info for all levels of users. There are always things to add to
> your "bag of tricks"."”
>
> — Wendy S.

> "Wow! I have taken many wonderful courses through Fred Pryor; this one takes
> the cake!!"”
>
> — Dana N.

> "Top notch! Thank you Fred Pryor, this is the best investment my boss could
> have made."”
>
> — Lewis C.

> "I received a lot of great information in this training. Several co-workers
> went with me which was a great help for me to start implementing some of the
> changes we need to do at the office. It was very eye opening for them to
> realize the things that we need to do at the office. It was very eye opening
> for them to realize the things that need to get to me. It was like Fred Pryor
> and the trainer had my back!"”
>
> — Tasha C.

OVERVIEW

WHAT DOES EVERYONE EXPECT FROM YOU? WHAT DO YOU EXPECT FROM YOURSELF?

Today's competitive environment demands more from office support personnel than
ever before. Today's secretaries and administrative assistants are professionals
who need a sophisticated set of skills to meet their daily challenges. You are
expected to:

* Communicate with people from every level of the organization … by phone,
e-mail, memo or in person
* Juggle multiple priorities and demands with a packed schedule and tight
timing — all while staying cool, collected and organized
* Stay on top of everything despite unforeseen changes, difficult people,
conflicts and problems

Sound challenging? Unquestionably, it is. That's why this conference was
designed — to help you do your job better in the face of increased demands and
pressure. You won't find workshop leaders rehashing basic job functions; their
goal in this secretary seminar is to help you develop the success and survival
skills that make the difference between "just getting the job done" and being
truly exceptional at what you do. This administrative assistant seminar was
designed with you in mind, offering a unique two-track format that lets you
select from 10 power-packed sessions, making it easy to jump from track to
track, choosing the course that are most relevant to you. And throughout the
day, you'll have the opportunity to meet and network with individuals who really
understand what you do … because they do it, too.

WHO SHOULD ATTEND:

The Conference for Administrative Assistants is for professionals who want to …

* Be fair and professional as they juggle multiple tasks, multiple bosses and
conflicting responsibilities.
* Write better business communications — the kind of clear, compelling writing
that gets read, acted on and remembered!
* Stay in control during stressful situations and keep their cool, no matter
what.
* Develop their leadership qualities and win the support and respect of others.
* Refresh, revive and recharge themselves … and go back to work with fresh
ideas and a renewed attitude!

This incredible secretary training event brings together nationally recognized
speakers and workshop leaders, creating an unprecedented opportunity for you to
learn and grow professionally. After taking this class, you'll return to your
job renewed, energized and brimming with fresh ideas and strategies that will
make an immediate difference in your performance, attitude and productivity.

TRACK ONE

► ▼ SESSION 1: COMMUNICATING WITH CONFIDENCE AND CLARITY

Review the basics of effective communication and learn how to apply these
powerful principles on an everyday basis, in every professional situation.

* Professional tips from the greatest communicators: Put them to work for
yourself!
* Body language: Understand vital messages that are unspoken, yet critical in
the communication process.
* Talking vs. listening: why listening is more important than most of what you
say and how to really hear what’s being said.
* How to speak with more confidence and power: Be more persuasive and memorable
in all your communications.

► ▼ SESSION 2: MANAGE MULTIPLE PRIORITIES: WHAT TO DO WHEN EVERYTHING’S
IMPORTANT

Sort through all of the priorities you’re juggling and put them into a
perspective that’s manageable and workable.

* How professional project managers do it: clever techniques you can apply to
your job!
* The importance of details: how to use a tracking system to ensure you never
“drop the ball” again.
* Creative ways to get others to help you: Rally the support you need at work,
at home or anywhere.
* The truth about deadlines: how to use them to get more done and take on more
responsibility (without the pressure they usually produce).

► ▼ SESSION 3: HIGH-IMPACT BUSINESS WRITING: PUT ANYTHING INTO WORDS WITH
MORE CLARITY AND STYLE

Learn how to get results from everything you write and make the kind of “written
impression” that enhances everyone’s image — yours, your boss’s and your
organization’s.

* How to clarify the main points in any written communication and get rid of
“waste words” that cloud your message.
* The power of editing and proofreading: Spot insidious mistakes that can
destroy the credibility of written communication.
* Up-to-the-minute guidelines for “e-writing:” how to communicate better by
email with an indispensable list of dos and don’ts for electronic messages.
* Writer’s block: how to confront a blank page without fear and anxiety!

► ▼ SESSION 4: STAY ORGANIZED, FOCUSED AND IN CONTROL

In your role, you’re expected to function as “command central” in your office —
keeping track of information and people no matter how hectic things get. This
dynamic session will show you dozens of tricks to do it better, in the many
situations you deal with — all without missing a beat.

* How to keep everything moving smoothly when your boss or key personnel are
away.
* How to deal with multiple bosses and conflicting demands with incredible
diplomatic skill!
* Your information system — whether it’s written, verbal or electronic,
organize the flow of information so it is easily accessible to you and others
in your office.
* Ways to cut through the clutter: Organize your desk, schedule and workflow to
become more productive and efficient all day, every day.

► ▼ SESSION 5: STRESS-BUSTERS FOR PRESSURED PEOPLE: REGAIN YOUR PEACE OF
MIND AT WORK AND HOME

Protect your health and your relationships by learning how to avoid falling
victim to stress.

* Warning signs: how to tell if stress is approaching the danger level.
* Common stressors and sparks: eliminate the triggers that start your blood
boiling.
* Step-by-step strategies to de-stress your life and regain the calm you need
to succeed.
* Coping techniques for high pressure: how to keep your cool even when chaos
surrounds you.

TRACK TWO

► ▼ SESSION 1: EFFECTIVELY WORK WITH OTHERS: PEOPLE SKILLS TO BUILD TRUST
AND INFLUENCE

It’s the secret ingredient in the most successful careers — the ability to
communicate one-on-one, with virtually anyone, at any level. Increase your
ability to work more productively with every person you encounter in your job.

* How the communication loop works and why you must give effective feedback to
win cooperation and commitment.
* Realistic rules of positive criticism: how to communicate negative
information without creating ill will.
* When you’re being criticized: how to receive negative feedback and how to
respond.
* Technology tactics: Understand how today’s technology affects your
communications and how to ensure it doesn’t weaken your ability to
communicate one-on-one.

► ▼ SESSION 2: PRACTICAL PROBLEM-SOLVING AND DECISION-MAKING: MAKE THE
RIGHT CALL CONSISTENTLY AND COMPETENTLY

Learn strategies for resolving problems (big or small) with ease and confidence.
Gain the trust and respect of your boss and coworkers as a professional who can
handle tough situations and make sound decisions.

* Step by step: a decision matrix will make it easy to visualize the
consequences of your decisions before you jump in!
* Decision by committee: how to include others in decisions without stalling
the process.
* How to know which decisions to make yourself and which to leave for someone
else.
* Creative problem-solving: how to come up with unconventional solutions to
problems and break through the mental blocks that hide innovative ideas.

► ▼ SESSION 3: DEAL WITH DIFFICULT PEOPLE: HOW TO TAKE ON THE TOUGHEST
TYPES

Virtually no workplace is safe from those frustrating and demanding people who
make it difficult for you to do your job. Whether it’s a boss, a colleague or
someone outside your organization, you’ll discover how to react with skill,
composure and confidence.

* Do you know these perplexing people? The four toughest types and specific
strategies for dealing with each.
* How to take charge of a challenging, escalating situation and look like a
hero in the process!
* What to do if you’re reaching the boiling point and how to keep your cool no
matter what happens.
* Difficult person or difficult situation? Learn how to tell one from the other
and avoid the mistake of mixing people with issues.

► ▼ SESSION 4: MANAGE TIME AND MULTIPLE TASKS: LEARN TO WORK WITH LIMITED
TIME RESOURCES

Harness the power of proven time-management techniques — ideas to cut the waste
from your day, free up time to accomplish more and help you feel more organized.

* The top five interrupters: how these common time-eaters could be wreaking
havoc with your schedule.
* Time-saving technology: how e-strategies can shrink the time it takes to
accomplish common tasks.
* Procrastination: motivating ideas to stay out of this trap and ensure other
procrastinators don’t pull down your productivity.
* Creative tricks to manage the time of your boss and coworkers and gain more
control over your own.

► ▼ SESSION 5: ENHANCE YOUR PROFESSIONAL IMAGE AND POTENTIAL: GROW INTO
EXPANDED ROLES AND RESPONSIBILITIES

Take charge of your future! Target specific strategies you can use to
immediately boost your professional presence, credibility and leadership
potential.

* Essential skills of managers and supervisors and how to develop them
yourself.
* When, how and what to delegate to others and how you can increase your power
by sharing it.
* The respect and credibility you deserve: what you must do, every day, to win
the admiration and trust of others.
* Ten surefire ways to enhance your professional image.

We use cookies to provide a personalized site experience. By continuing to use
and browse this site, you agree to our use of cookies.
Accept

CALL TOLL-FREE: 1-800-780-8476

TRAINING CATEGORIES

* Administrative Assistant, Front Desk & Reception
* Grammar & Business Writing
* Communication Training
* Computer Software
* Customer Service
* Evelyn Wood Speed Reading
* Finance & Accounting
* Human Resources
* IT
* Management & Leadership
* Marketing
* Microsoft Excel
* Microsoft Office
* OSHA & Workplace Safety
* Personal Development
* Project Management
* QuickBooks
* Sales Training
* Time Management

ENTERPRISE TRAINING

* Administrative Features
* Corporate Training
* Government Training
* Onsite Training
* eLearning Library
* LMS Content
* Microlearning

CONTINUING EDUCATION

* Continuing Education
* CEU Credits
* CPE Credits
* HRCI Credits
* PDU Credits
* SHRM Credits
* Print Certificates

RECENT BLOG POSTS

* Four Practical Ways to Celebrate Global Diversity Awareness Month
* Building Global Diversity Awareness in Your Organization
* Why Excel Skills Are Important in the Job Market

TRAINING FORMATS

* Seminars
* Online
* Webinars
* Products
* Onsite
* Learning Paths

ABOUT US

* About Us
* Awards, News and Affiliations
* Become a Trainer
* FAQ
* Contact Us
* Buyer Satisfaction Guarantee
* Security
* Terms of Use and Policies

ADDITIONAL RESOURCES

* Blog
* White Papers
* Case Studies
* Sitemap
* Metros

Congratulations, you're one step closer to saving. Look for an email from Pryor
Learning to confirm and activate your participation in Pryor's Sign Up for
Savings program.

ABOUT US

Since Fred Pryor pioneered the one-day seminar in 1970, Pryor has helped 13+
million learners and 3+ million businesses achieve meaningful and lasting
success. Pryor Learning delivers 9,000+ award-winning training options—live and
online—to satisfy learning needs anytime, anywhere, in any format. Access live
seminars and more than 5,000 online courses within our mobile-friendly learning
platform, or purchase eLibrary content to import into an existing LMS. With
Pryor, gain access to more than 50 years of curated and professionally
accredited content in a cloud-based learning environment that doesn’t obligate
special IT requirements, pricey budgets or complicated timelines. You’re fully
operational in as little as three days and only three clicks away from unlimited
learning options for you and your team.

×
Request Onsite Training

Fill out the form below to request onsite training.

(* = Required Information)

Onsite Training Topic:
The Administrative Assistant Conference

*First Name
*Last Name
*Email Address *Phone Number Company
*Postal Code
Express Code
I am interested in additional onsite training topics

×
Request Group Discount

(* = Required Information)

*First Name
*Last Name
Job Title Organization *Email Address
*Phone Number
*Postal Code
How Many Users Do You Have?
Less than 10 10 to 50 51 to 100 More than 100
Express Code

×
Change Location

Enter a new postal code to change your location.

- or -

Select State or Province Alabama, US Alaska, US Arizona, US Arkansas, US
California, US Colorado, US Connecticut, US Delaware, US Florida, US Georgia, US
Hawaii, US Idaho, US Illinois, US Indiana, US Iowa, US Kansas, US Kentucky, US
Louisiana, US Maine, US Maryland, US Massachusetts, US Michigan, US Minnesota,
US Mississippi, US Missouri, US Montana, US Nebraska, US Nevada, US New
Hampshire, US New Jersey, US New Mexico, US New York, US North Carolina, US
North Dakota, US Ohio, US Oklahoma, US Oregon, US Pennsylvania, US Rhode Island,
US South Carolina, US South Dakota, US Tennessee, US Texas, US Utah, US Vermont,
US Virginia, US Washington, US West Virginia, US Wisconsin, US Wyoming, US
Washington, D.C., US Virgin Islands, US Puerto Rico, US Alberta, Canada British
Columbia, Canada Manitoba, Canada New Brunswick, Canada Newfoundland and
Labrador, Canada Nova Scotia, Canada Northwest Territories, Canada Nunavut,
Canada Ontario, Canada Prince Edward Island, Canada Quebec, Canada Saskatchewan,
Canada Yukon, Canada

I do not want to change my location

×
Change Location

Enter a new postal code to change your location.

×
Enter Express Code

If you received a catalog, email or other communication piece, please enter the
Express Code to quickly find your training solution.

Express Code

VIP Number
VIP

I do not have an Express Code

×
Brochure, Catalog, Email or Fax

Enter your 6-digit Express Code to quickly
find a training solution.

Express Code

VIP Number
VIP

I do not have an Express Code

×
Added to Your Cart
Continue ShoppingReady to Checkout

www.pryor.com Open in urlscan Pro 52.165.130.142 Public Scan

Form analysis 8 forms found in the DOM

Name: primarysearchform — GET https://www.pryor.com/search/

Name: request-name-email-main — POST

Name: request-on-site-training — POST

Name: request-group-discount — POST

Name: change-location — GET

Name: change-location — GET

POST

POST

Text Content

www.pryor.com Open in urlscan Pro
52.165.130.142 Public Scan

Form analysis
8 forms found in the DOM