URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission: On February 02 via manual from US — Scanned from DE

Summary

This website contacted 21 IPs in 5 countries across 16 domains to perform 91 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 340491.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
3 185.180.12.68 60068 (CDN77 ^_^)
2 65.9.66.17 16509 (AMAZON-02)
2 108.128.174.138 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:205... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
6 2600:1f14:f4:... 16509 (AMAZON-02)
1 2a02:26f0:11a... 20940 (AKAMAI-ASN1)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2600:9000:225... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 65.9.66.5 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:402... 15169 (GOOGLE)
91 21
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 340491
hd.egain.com — Cisco Umbrella Rank: 794549
ebrain.egain.com
876 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 40
428 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 21
region1.google-analytics.com — Cisco Umbrella Rank: 2456
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 353
www.linkedin.com — Cisco Umbrella Rank: 575
px4.ads.linkedin.com — Cisco Umbrella Rank: 6074
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 34
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5986
669 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 29
stats.g.doubleclick.net — Cisco Umbrella Rank: 78
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 351
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20013
key-cdn.printfriendly.com — Cisco Umbrella Rank: 20875
18 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 13341
tr.lfeeder.com — Cisco Umbrella Rank: 19939
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 24169
20 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 814
377 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 707
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4504
2 KB
91 16
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 region1.google-analytics.com www.googletagmanager.com
2 fonts.gstatic.com fonts.googleapis.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
91 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
cdn.printfriendly.com
R3
2023-01-31 -
2023-05-01
3 months crt.sh
hd.egain.com
Amazon
2023-01-10 -
2024-02-08
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-04-21 -
2023-04-21
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
key-cdn.printfriendly.com
R3
2023-01-31 -
2023-05-01
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
www.google.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
www.google.de
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Frame ID: F3A8034726173AD1CE1F95D53FAD9BB9
Requests: 87 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 858C3F2C741968113DA14A87183B739B
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 3706FCFCEFD4621D20548A1DE5ABD6BD
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: DF2B15F8B1C553EE09E11B7AA7A04A5E
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 330EAB65165304063D56277016FF37D8
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Page not found - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

91
Requests

99 %
HTTPS

73 %
IPv6

16
Domains

24
Subdomains

21
IPs

5
Countries

1460 kB
Transfer

3540 kB
Size

32
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 73
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675365058046&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1675365058046%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai1_na%2526uid%253D49d4c44c-2086-eb11-b1ac-000d3a1b1316%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675365058046&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675365058046&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&liSync=true&e_ipv6=AQKTfjBBc06O9wAAAYYTigfUHamQSsMNxqxIXlmaB1X4EUjvFyTPj-Dn93LBcA9CETMTDs5H

91 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/
197 KB
198 KB
Document
General
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a4476acd9bf5de92a19842e7640876d6a4fabb0614f8aa2f6b37bc7b99b02120
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, must-revalidate, max-age=0
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Thu, 02 Feb 2023 19:10:55 GMT
Expires
Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 02 Feb 2023 19:10:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 19:10:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Feb 2023 19:10:56 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 03 Dec 2022 00:54:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eee1e4945eb8-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4341
js
www.googletagmanager.com/gtag/
223 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
57bc77a0456100aa0cf8df9e71e2c560c04a4f7821aeafdeecf58154936cad0f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
78719
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 02 Feb 2023 19:10:57 GMT
js
www.googletagmanager.com/gtag/
113 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
741cda2773e44012e18b0bbf80ff3dac0411bdcf4063f245f0fa8df5e2317c45
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
44891
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 02 Feb 2023 19:10:57 GMT
js
www.googletagmanager.com/gtag/
172 KB
63 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a5792315cfb7fae9bb9007a3abd234c3e8b735d4b98a272a980cdb17d4dad8a9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
64442
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 18:15:57 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
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expires
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printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
1 KB
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Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
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Software
BunnyCDN-AT1-731 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

expires
Tue, 31 Jan 2023 11:49:35 GMT
date
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cdn-edgestorageid
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x-goog-metageneration
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cdn-cachedat
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cdn-pullzone
29989
x-goog-stored-content-encoding
identity
content-length
305
last-modified
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server
BunnyCDN-AT1-731
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-goog-generation
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content-type
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access-control-allow-origin
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x-goog-hash
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cdn-uid
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access-control-expose-headers
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cache-control
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305
cdn-cache
HIT
cdn-requestid
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accept-ranges
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cdn-requestcountrycode
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cdn-requestpullsuccess
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eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
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Accept-Ranges
bytes
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11056
404.png
hd.egain.com/images/
25 KB
26 KB
Image
General
Full URL
https://hd.egain.com/images/404.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 18:34:01 GMT
Via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
Last-Modified
Fri, 16 Aug 2019 20:55:22 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
Age
2217
x-amz-meta-cb-modifiedtime
Fri, 16 Aug 2019 20:55:02 GMT
ETag
"d658b3471983db11613f94f0e7a9dc6d"
X-Cache
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Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
26062
X-Amz-Cf-Id
jyAOAn47XxY7p6fFQ6X77yUYdKs34uqzodugPepIms3zOhhsV9HuVw==
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
864 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
611 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
250
printfriendly.js
cdn.printfriendly.com/
52 KB
16 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
edge-731.bunnyinfra.net
Software
BunnyCDN-AT1-731 /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

expires
Thu, 02 Feb 2023 13:52:49 GMT
date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
cdn-edgestorageid
731
x-guploader-uploadid
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x-goog-storage-class
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x-guploader-response-body-transformations
gunzipped
x-goog-metageneration
1
cdn-cachedat
02/02/2023 13:47:49
cdn-pullzone
29989
x-goog-stored-content-encoding
gzip
last-modified
Wed, 07 Dec 2022 08:31:33 GMT
server
BunnyCDN-AT1-731
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"ee7b0199aa5bb660bcc40f42eaa3076c"
vary
Accept-Encoding, Accept-Encoding
warning
214 UploadServer gunzipped
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-goog-generation
1670401893149716
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
access-control-expose-headers
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cache-control
public, max-age=300
x-goog-stored-content-length
14415
cdn-cache
HIT
cdn-requestid
168c9045b0e54b33517963e5f6bdd9cf
x-goog-hash
crc32c=9zN9FQ==, md5=7nsBmapbtmC8xA9C6qMHbA==
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 19:10:57 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Feb 2023 19:10:57 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 17:13:06 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Feb 2023 19:10:57 GMT
css
fonts.googleapis.com/
8 KB
808 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 19:06:03 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Feb 2023 19:10:57 GMT
gtm.js
www.googletagmanager.com/
170 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
6d0f05bea407cec1dca5b2ad7b2f88695a22a7a9512c6643e94ae5dce68eacf7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56636
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 18:21:29 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 02 Feb 2023 19:10:57 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-17.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Thu, 02 Feb 2023 19:02:42 GMT
Via
1.1 2fc0d20914c32e5cd76477ed042298d0.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
Age
2236
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
nHclBWLygqIl0-dRKrjS4Omwbx7BOhq9ifgi8nBv8fyM9UJI6tq3og==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 858C
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.128.174.138 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-108-128-174-138.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Thu, 02 Feb 2023 19:10:57 GMT
cache-control
max-age=86400
server
expires
Fri, 03 Feb 2023 19:10:57 GMT
gtm.js
www.googletagmanager.com/
133 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
1d15fdf82b60ae71c08a79a289bfac5176301eff2505b0b68fe8ab8c28ba3a6f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
49032
x-xss-protection
0
last-modified
Thu, 02 Feb 2023 18:21:29 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 02 Feb 2023 19:10:57 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
2 KB
2 KB
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General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
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access-control-allow-headers
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alt-svc
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bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
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last-modified
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accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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etag
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vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
cache-control
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accept-ranges
bytes
content-length
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lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2057:400:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-amz-version-id
kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding
gzip
via
1.1 92ab13182d4b89ed20b3b5c10adc4f22.cloudfront.net (CloudFront)
date
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last-modified
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server
AmazonS3
x-amz-cf-pop
FRA6-C1
age
2637
etag
W/"9ec463ac2bebc6916433ead00cf8b51c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
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cache-control
max-age=3600
x-amz-cf-id
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44 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Fri, 27 Jan 2023 08:26:15 GMT
x-content-type-options
nosniff
age
557082
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
44856
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
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report-to
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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expires
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16 KB
16 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
Mon, 30 Jan 2023 11:48:58 GMT
x-content-type-options
nosniff
age
285719
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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server
sffe
cross-origin-opener-policy
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report-to
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cache-control
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accept-ranges
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*
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75 KB
76 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
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Server
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ETag
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Connection
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Accept-Ranges
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Keep-Alive
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Content-Length
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29 KB
30 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Thu, 02 Feb 2023 19:10:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
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ETag
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160 B
649 B
Script
General
Full URL
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Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
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Software
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
br
cdn-edgestorageid
731
cdn-cachedat
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cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
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x-runtime
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server
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cdn-proxyver
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cdn-requestpullcode
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etag
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vary
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cdn-cache
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cache-control
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cdn-requestid
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cdn-requestcountrycode
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cdn-requestpullsuccess
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egain-chat.js
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4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
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content-security-policy
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x-amzn-requestid
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x-amzn-trace-id
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x-frame-options
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cache-control
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24 KB
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Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:e330:b57a:cf41:c6e5 Boardman, United States, ASN16509 (AMAZON-02, US),
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Software
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

pragma
cache
date
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strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
accept-encoding
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last-modified
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
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cache-control
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accept-ranges
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content-length
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x-ua-compatible
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294 B
2 KB
Script
General
Full URL
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-amzn-remapped-content-length
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x-amzn-requestid
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x-amzn-remapped-connection
keep-alive
x-amz-apigw-id
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pragma
no-cache
server
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x-frame-options
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content-type
text/javascript; charset=UTF-8
cache-control
no-cache
x-amzn-remapped-date
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expires
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EG26912918
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General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

Referer
https://www.egain.com/
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1
User-Agent
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accept-language
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Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
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expires
Fri, 03 Feb 2023 19:10:57 GMT
server
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13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
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H2
Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=77650
accept-ranges
bytes
content-length
4777
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223 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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access-control-allow-origin
*
cache-control
private, max-age=900
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cross-origin-resource-policy
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access-control-allow-headers
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alt-svc
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49 KB
20 KB
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General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 02 Feb 2023 17:12:10 GMT
last-modified
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server
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age
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vary
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content-type
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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js
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172 KB
63 KB
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General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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TLS 1.3, , AES_128_GCM
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2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
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server
Google Tag Manager
vary
Accept-Encoding
content-type
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bat.bing.com/p/action/
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116 B
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General
Full URL
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Requested by
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URL: https://bat.bing.com/bat.js
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Thu, 02 Feb 2023 19:10:57 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
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accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
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expires
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/
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2 KB
1 KB
Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:804::2002 , Ireland, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
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content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
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cache-control
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cross-origin-resource-policy
cross-origin
content-disposition
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content-length
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x-xss-protection
0
expires
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collect
region1.google-analytics.com/g/
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244 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe210&_p=828770191&cid=1662332829.1675365058&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1675365058&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&dt=Page%20not%20found%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
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access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
377 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2251:5a00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Accept
*
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https://www.egain.com/
accept-language
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User-Agent
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Response headers

date
Thu, 02 Feb 2023 18:31:00 GMT
content-encoding
gzip
via
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x-amz-cf-pop
FRA60-P3
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accept-encoding
x-cache
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content-type
application/json
access-control-allow-origin
*
cache-control
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x-amz-cf-id
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collect
px4.ads.linkedin.com/
Redirect Chain
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265 B
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Full URL
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Protocol
H2
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13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Request headers

accept-language
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https://www.egain.com/
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Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
x-li-pop
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x-msedge-ref
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linkedin-action
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x-cache
CONFIG_NOCACHE
content-type
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x-li-fabric
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x-li-proto
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content-length
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x-li-uuid
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Redirect headers

date
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x-li-pop
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x-msedge-ref
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linkedin-action
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x-cache
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x-li-fabric
prod-lor1
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x-li-proto
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291 B
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-5.fra56.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
via
1.1 b8fb5d47d5536b63dd25111404e6e2e4.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-C1
x-cache
GeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
ENTkyB08P_pS7MWjtM24fz3PQz89_FhFmqyL7ieRxy7_D1DZ4xZb6A==
collect
www.google-analytics.com/j/
4 B
208 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=828770191&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1877306108&gjid=2091193540&cid=1662332829.1675365058&tid=UA-15835029-4&_gid=2065571889.1675365058&_r=1&_slc=1&gtm=2ou210&z=1852701930
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
69 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=828770191&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1047438849&gjid=347262524&cid=1662332829.1675365058&tid=UA-15835029-4&_gid=2065571889.1675365058&_r=1&gtm=2wg210NC9SGDL&cd17=49d4c44c-2086-eb11-b1ac-000d3a1b1316&z=707387354
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1675365057987&cv=11&fst=1675364400000&bg=ffffff&guid=ON&async=1&gtm=2oa210&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=773910466&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1675365057987&cv=11&fst=1675364400000&bg=ffffff&guid=ON&async=1&gtm=2oa210&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=773910466&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1877306108&gjid=2091193540&_gid=2065571889.1675365058&_u=YADAAUAAAAAAACAAI~&z=169507123
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1047438849&gjid=347262524&_gid=2065571889.1675365058&_u=YADAAUABAAAAACAAI~&z=828415031
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1877306108&_u=YADAAUAAAAAAACAAI~&z=886340228
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1877306108&_u=YADAAUAAAAAAACAAI~&z=886340228
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1047438849&_u=YADAAUABAAAAACAAI~&z=381673063
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1662332829.1675365058&jid=1047438849&_u=YADAAUABAAAAACAAI~&z=381673063
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
195 B
921 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:e330:b57a:cf41:c6e5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:10:58 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame DF2B
124 KB
22 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:e330:b57a:cf41:c6e5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
f00c7659051ca6b26aea95f6076ddca240c7cec09bfcb0ea8417627eb273ebad
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Thu, 02 Feb 2023 19:10:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
7df6a545-716a-4ee9-a787-b0f54e9f5b60
x-amzn-trace-id
Root=1-63dc0ac2-6d56c10f1afedf5c2bd77eb9
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
fuaeeFHVvHcFgHQ=
content-length
22230
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 330E
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:e330:b57a:cf41:c6e5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Thu, 02 Feb 2023 19:10:59 GMT
last-modified
Sat, 10 Dec 2022 01:32:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j99&a=828770191&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aADAAUABAAAAACAAI~&jid=&gjid=&cid=1662332829.1675365058&tid=UA-15835029-4&_gid=2065571889.1675365058&gtm=2wg210NC9SGDL&z=976037384
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 02:05:56 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
61505
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
45 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe210&_p=828770191&cid=1662332829.1675365058&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1675365058&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai1_na%26uid%3D49d4c44c-2086-eb11-b1ac-000d3a1b1316&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 02 Feb 2023 19:11:03 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

164 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| UET function| UET_init function| UET_push object| ueto_29df20580d object| GooglebQhCsO object| __gaConnectorEventsEmitted function| onYouTubeIframeAPIReady object| gaGlobal function| lintrk boolean| _already_called_lintrk object| ziws object| gaplugins object| gaData object| eGain

32 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0n4tsbyi137lc1vgh7llfa7zfk1232306.node0
www.egain.com/ Name: EG-U-ID
Value: A60f874c49-faff-4ab4-bff8-dee23c3c0f52
www.egain.com/ Name: EG-S-ID
Value: C51b52d4bf-a212-4ec1-af47-402e25aba50b
.egain.com/ Name: _uetsid
Value: 530158f0a32d11eda5687128d0f85b08
.egain.com/ Name: _uetvid
Value: 530155b0a32d11edb7a4af19a7e7b8ad
.egain.com/ Name: _gcl_au
Value: 1.1.364302813.1675365058
.bing.com/ Name: MUID
Value: 01F0E995F7A1651B32DAFB39F6A164BF
.ws.zoominfo.com/ Name: visitorId
Value: 7d4ed1bcae00bde02e5eb2dc9d6c24d173e7732a3ae824f2002071740fa6e8f0
.zoominfo.com/ Name: __cf_bm
Value: Ak3AGqGuQ5_HUdHH2q5m_SZ6Y6WGq3DhO11MM93jf7E-1675365058-0-ASot65cbqb6Sm0edKKz4OysIc8K6VS4x9pmW3fm1s8z8as340kdHEGWjfq3/MJ/r3dDPGTwJ12R4hciMkMO9tbE=
.zoominfo.com/ Name: _cfuvid
Value: EmdVWGQKY1viSJWHSTsxPX_k6XTwsheM3r27OSt3IHk-1675365058006-0-604800000
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai1_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1675365058.1.1.1675365058.0.0.0
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.egain.com/ Name: _lfa
Value: LF1.1.769a8ae277f6a657.1675365058099
.egain.com/ Name: _ga
Value: GA1.2.1662332829.1675365058
.egain.com/ Name: _gid
Value: GA1.2.2065571889.1675365058
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.linkedin.com/ Name: UserMatchHistory
Value: AQLP6E6skRHM2wAAAYYTigZooDjOgLfWNPGsmGOn6D_sJGfemAUzJDspHkTznDxthLQUSCJs3fINeA
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQJLSyPIPphSHAAAAYYTigZo1nULYxne23O-cnkxOT1KVRVVpMtYWvFtEJ-EN4BxB2xaTPcLs2Qu1UKj9Nw3hg
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&6aa5a07b-a232-44e7-8635-72563de12ba3"
.linkedin.com/ Name: lidc
Value: "b=OGST08:s=O:r=O:a=O:p=O:g=2478:u=1:x=1:i=1675365058:t=1675451458:v=2:sig=AQE0k_YfoIrjqXzzvT9J8b6NH2SY9mEZ"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230202191058393ca140-4c69-4462-8626-3e62e83005e0AQHOavMH92usgRO4OAbRQUILjyjIhvXy"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzUzNjUwNTg7MjswMjG6F/AopRzKCTZDr3dL5WiccQnRvsI/AxEqdvgsvqlqIQ==
ebrain.egain.com/ Name: AWSALBTG
Value: gjynZ4A0FYtZUDoBH1KVizTckF8iNJ6TK0LceikksRfpHoA8I03w1hyygQYE2GLJ01TnLMgou5g+KAoq06aST8vjRXSa3iPGzZ95ENpzJ4fz7/epQUfrPqLt9AyVtoR/i73m1Wx0Zcss0TTiFcA/LtUUNqGLgCX56jpVd4RD7munovd+DyM=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: gjynZ4A0FYtZUDoBH1KVizTckF8iNJ6TK0LceikksRfpHoA8I03w1hyygQYE2GLJ01TnLMgou5g+KAoq06aST8vjRXSa3iPGzZ95ENpzJ4fz7/epQUfrPqLt9AyVtoR/i73m1Wx0Zcss0TTiFcA/LtUUNqGLgCX56jpVd4RD7munovd+DyM=
ebrain.egain.com/ Name: AWSALB
Value: 1487l+6aGGqoXsgqZrQTDtMJ4dyG714gE9uQ+hogAJhzMHxvxnQW9nqT0prdA5iWFkMN07j5v4OxIo+YEjlgr7EJXEjh/JY9QaZ/2nAO05TyQucSigA09IEnIsjPahaOMJozZRWoimAvuKsWfk73JaUjcu7twM8GswtprJeN5nHq68juuD35IGMLxDik0g==
ebrain.egain.com/ Name: AWSALBCORS
Value: 1487l+6aGGqoXsgqZrQTDtMJ4dyG714gE9uQ+hogAJhzMHxvxnQW9nqT0prdA5iWFkMN07j5v4OxIo+YEjlgr7EJXEjh/JY9QaZ/2nAO05TyQucSigA09IEnIsjPahaOMJozZRWoimAvuKsWfk73JaUjcu7twM8GswtprJeN5nHq68juuD35IGMLxDik0g==

3 Console Messages

Source Level URL
Text
network error URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=49d4c44c-2086-eb11-b1ac-000d3a1b1316
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.128.174.138
13.107.42.14
13.82.107.234
185.180.12.68
2001:4860:4802:32::36
2600:1f14:f4:7d02:e330:b57a:cf41:c6e5
2600:9000:2057:400:1f:f723:6fc0:93a1
2600:9000:2251:5a00:2:53b2:240:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:80b::200a
2a00:1450:4001:82a::2003
2a00:1450:400d:804::2002
2a00:1450:400d:80a::2003
2a00:1450:400d:80c::200e
2a00:1450:400d:80d::2004
2a00:1450:400d:80e::2008
2a00:1450:4025:401::9d
2a02:26f0:11a::217:9a4a
65.9.66.17
65.9.66.5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