URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_artic...
Submission: On May 15 via manual from US — Scanned from DE

Summary

This website contacted 22 IPs in 3 countries across 16 domains to perform 102 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 377281.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 141.193.213.20 209242 (CLOUDFLAR...)
8 2a00:1450:400... 15169 (GOOGLE)
2 138.199.37.227 60068 (CDN77 ^_^)
1 2a04:4e42:400... 54113 (FASTLY)
2 13.32.121.33 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 18.66.112.92 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
9 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
2 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
4 4 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
102 22
Apex Domain
Subdomains
Transfer
52 egain.com
www.egain.com — Cisco Umbrella Rank: 377281
hd.egain.com
649 KB
8 gstatic.com
fonts.gstatic.com
www.gstatic.com
668 KB
8 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
494 KB
7 google.com
www.google.com — Cisco Umbrella Rank: 2
30 KB
5 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 414
www.linkedin.com — Cisco Umbrella Rank: 645
px4.ads.linkedin.com — Cisco Umbrella Rank: 6490
4 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 39
region1.google-analytics.com — Cisco Umbrella Rank: 2495
21 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5171
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 41
stats.g.doubleclick.net — Cisco Umbrella Rank: 91
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 390
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 50
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 25023
key-cdn.printfriendly.com — Cisco Umbrella Rank: 25311
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 16455
tr.lfeeder.com — Cisco Umbrella Rank: 26975
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1034
376 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 885
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4932
2 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 379
22 KB
102 16
Domain Requested by
50 www.egain.com www.egain.com
8 www.googletagmanager.com www.egain.com
www.googletagmanager.com
7 www.google.com www.egain.com
www.gstatic.com
6 www.gstatic.com www.google.com
www.gstatic.com
3 px.ads.linkedin.com 3 redirects
3 www.google.de www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 stats.g.doubleclick.net www.google-analytics.com
2 fonts.gstatic.com fonts.googleapis.com
www.google.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 region1.google-analytics.com www.googletagmanager.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 tr.lfeeder.com www.egain.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
102 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2022 Q4
2022-12-23 -
2024-01-24
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
www.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
www.google.de
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
*.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Frame ID: BBD73BCDBC7E12BD3E3194C98A51344A
Requests: 93 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
Frame ID: FBE00C54111346B69292F3BFD0498071
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: 98DC0177ABB513885F539C9FC88D5754
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

102
Requests

98 %
HTTPS

77 %
IPv6

16
Domains

24
Subdomains

22
IPs

3
Countries

1940 kB
Transfer

4701 kB
Size

26
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 86
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&cookiesTest=true HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1684153226314%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddcs_article_na%2526uid%253D895e229e-e31b-ec11-b6e5-000d3a1acd7d%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&cookiesTest=true&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&cookiesTest=true&liSync=true&e_ipv6=AQIeIxcs81rBeQAAAYgfWtZJq2XbBy1BBogc5PG4yw2dWXixuoBd2hmfoNLGogZ8PbZDSyWo

102 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
194 KB
41 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
53809a43dfa0511b6ac48b671863a2c199239fd5938bf2ed8245e45b9adb1244
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=43200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7c7b55b3af53368c-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Mon, 15 May 2023 12:20:25 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
274964
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bb49a6368c-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
838 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
335127
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bb59c5368c-FRA
style.css
www.egain.com/egain/
0
131 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
274054
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 34
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bb59cd368c-FRA
expires
Fri, 10 May 2024 20:52:30 GMT
style.css
www.egain.com/egain-child/
1 B
240 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
335127
x-powered-by
WP Engine
x-cache
HIT: 16
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
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strict-transport-security
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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strict-transport-security
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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date
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strict-transport-security
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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date
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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date
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strict-transport-security
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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date
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strict-transport-security
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cloudflare
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Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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HIT
content-encoding
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server
cloudflare
etag
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cf-ray
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custom.min.css
www.egain.com/egain-child/css/
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Stylesheet
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Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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content-encoding
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server
cloudflare
etag
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cf-ray
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www.egain.com/plugins/ocean-extra/assets/css/
50 KB
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Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
max-age=63072000
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server
cloudflare
etag
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cf-ray
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jquery.min.js
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88 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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server
cloudflare
etag
W/"6408d5ed-15ed7"
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cf-ray
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www.egain.com/includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
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accept-language
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Response headers

date
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strict-transport-security
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server
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
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x-content-type-options
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content-encoding
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server
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cf-ray
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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80 KB
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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H2
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accept-language
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Response headers

date
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content-encoding
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js
www.googletagmanager.com/gtag/
119 KB
46 KB
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General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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H2
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Request headers

accept-language
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Response headers

date
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content-encoding
br
strict-transport-security
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
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Request headers

accept-language
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Response headers

date
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content-encoding
br
strict-transport-security
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cross-origin
alt-svc
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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accept-language
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expires
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Full URL
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Request headers

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Response headers

date
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Request headers

accept-language
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Response headers

date
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content-encoding
gzip
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server
cloudflare
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69 KB
22 KB
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General
Full URL
https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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H2
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Response headers

strict-transport-security
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
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QUIC, , AES_128_GCM
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Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
cloudflare
etag
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x-frame-options
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
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accept-language
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https://www.egain.com/
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
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via
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last-modified
Tue, 18 Apr 2023 23:53:03 GMT
server
AmazonS3
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Requested by
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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date
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strict-transport-security
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server
cloudflare
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
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cloudflare
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
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General
Full URL
https://www.egain.com/egain/assets/js/select.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
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Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
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server
cloudflare
etag
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cf-ray
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www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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H3
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cloudflare /
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
cloudflare
etag
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cf-ray
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text-limit.min.js
www.egain.com/plugins/wpforms/assets/js/
3 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/text-limit.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
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H3
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Request headers

accept-language
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User-Agent
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Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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cf-cache-status
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content-encoding
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alt-svc
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last-modified
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server
cloudflare
etag
W/"640ea1c0-b21"
vary
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x-frame-options
SAMEORIGIN
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cf-ray
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jquery.validate.min.js
www.egain.com/plugins/wpforms/assets/lib/
24 KB
8 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/jquery.validate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
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Request headers

accept-language
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User-Agent
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Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
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x-content-type-options
nosniff
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content-encoding
br
alt-svc
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x-xss-protection
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last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-601a"
vary
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x-frame-options
SAMEORIGIN
content-type
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cf-ray
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mailcheck.min.js
www.egain.com/plugins/wpforms/assets/lib/
4 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/mailcheck.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Mon, 15 May 2023 12:20:26 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
MISS
content-encoding
br
alt-svc
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x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-fae"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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permissions-policy
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cf-ray
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punycode.min.js
www.egain.com/plugins/wpforms/assets/lib/
2 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/punycode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
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QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
MISS
content-encoding
br
alt-svc
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x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-6b1"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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cf-ray
7c7b55bceef603f4-FRA
utils.min.js
www.egain.com/plugins/wpforms/assets/js/
339 B
587 B
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/utils.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
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QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
29717
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-153"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bceef703f4-FRA
wpforms.min.js
www.egain.com/plugins/wpforms/assets/js/
33 KB
10 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/wpforms.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cabdc6c57c3f5bebab285959165a9506ef23e5c84001eb2c10cd07acd878aa3e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
255427
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-824a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bceef803f4-FRA
api.js
www.google.com/recaptcha/
915 B
900 B
Script
General
Full URL
https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
76f01b902126d9b99309f896a833a2609dab2f7fe7c0615cf27a02ebd29f02c6
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
580
x-xss-protection
1; mode=block
expires
Mon, 15 May 2023 12:20:25 GMT
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
335139
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-f66"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bceef903f4-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
335139
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-5a0a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bceefa03f4-FRA
contact-us.svg
www.egain.com/egain-media/2023/04/
6 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2023/04/contact-us.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
335139
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Tue, 18 Apr 2023 18:52:02 GMT
server
cloudflare
etag
W/"643ee6d2-1810"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c7b55bcef0103f4-FRA
css
fonts.googleapis.com/
3 KB
612 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
ab7e04b2294dd027db1160a418a4b086c876e8aad434593b0571bc97c2a403e3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 15 May 2023 12:20:25 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 May 2023 12:20:25 GMT
css
fonts.googleapis.com/
5 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
7654274cd06f347d0d6bf4dff07eb8216759e1e2d4d8af6f9ff8b08fd88bc333
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 15 May 2023 11:12:12 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 May 2023 12:20:25 GMT
css
fonts.googleapis.com/
8 KB
818 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6a573ed2d823eaa7761f76f04d52b8c3eb0d1e73d76a2d71c5b5a8479c4e1796
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 15 May 2023 10:45:31 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 May 2023 12:20:25 GMT
gtm.js
www.googletagmanager.com/
176 KB
58 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
cbbf6f16e75602a8a9b720dd22ee0d03c5fb96ebc0eb70a74808319816409b3a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
59071
x-xss-protection
0
last-modified
Mon, 15 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 15 May 2023 12:20:25 GMT
gtm.js
www.googletagmanager.com/
140 KB
50 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
1efe3923019fcbd1ae37257b1aa5605a500d7385ea9df60536018f51ac2735da
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
51187
x-xss-protection
0
last-modified
Mon, 15 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 15 May 2023 12:20:25 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
4ea9542f9e9d6699870db03090be8bb1f50b18fca5765f2b641060feb367f4ea
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7c7b55bd0b3f1e4d-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type,requestFromZITag,unifiedScriptVerified,_zitok
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
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strict-transport-security
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Response headers

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Response headers

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Response headers

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strict-transport-security
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strict-transport-security
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strict-transport-security
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Response headers

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server
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Response headers

date
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content-encoding
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Mon, 15 May 2023 12:20:26 GMT
js
www.googletagmanager.com/gtag/
117 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:26 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
46282
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Mon, 15 May 2023 12:20:26 GMT
js
www.googletagmanager.com/gtag/
187 KB
67 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
08fd3198cc921455d28cbe6c20fc861cbb1ece8d406d33c5c898b52d7a6c214e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:26 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
68766
x-xss-protection
0
last-modified
Mon, 15 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 15 May 2023 12:20:26 GMT
analytics.js
www.google-analytics.com/
51 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e7b90d32907f89c49e9e2a2ccca95133277f756f13a14187936d9b948ff67b44
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Mon, 15 May 2023 11:05:00 GMT
last-modified
Mon, 17 Apr 2023 22:36:01 GMT
server
Golfe2
age
4526
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20737
expires
Mon, 15 May 2023 13:05:00 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1684153226084&cv=11&fst=1684153226084&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=1152283800.1684153226&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
706daccde9afa9e19976ee547d6cee336386487d3721cbc4723f652c9c11f4e0
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1318
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
253 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je35a0&_p=1766161197&cid=720056918.1684153226&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1684153226&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
208 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=1766161197&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAAABAAAAAC~&jid=1387999606&gjid=1657474354&cid=720056918.1684153226&tid=UA-15835029-4&_gid=602045440.1684153226&_r=1&_slc=1&gtm=45He35a0n81NC9SGDL&cd17=895e229e-e31b-ec11-b6e5-000d3a1acd7d&z=657575526
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
69 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=1766161197&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=995297160&gjid=1420100432&cid=720056918.1684153226&tid=UA-15835029-4&_gid=602045440.1684153226&_r=1&gtm=457e35a0&jsscut=1&z=616333016
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/
411 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 09:13:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
11187
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168053
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 14 May 2024 09:13:59 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:480:f::213:7ec6 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:26 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 10 Jan 2023 17:22:56 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=69712
accept-ranges
bytes
content-length
4777
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
642 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2400:52e0:1e00::1077:1 , Germany, ASN200325 (BUNNYCDN, SI),
Reverse DNS
Software
BunnyCDN-DE1-1077 /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:26 GMT
content-encoding
br
cdn-edgestorageid
1077
cdn-cachedat
01/31/2023 11:22:24
cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
271f6b6a-96c5-4b19-bb2d-eebe19cc4a2f
x-runtime
0.014802
server
BunnyCDN-DE1-1077
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cdn-cache
HIT
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control
public, max-age=180
cdn-requestid
06b7d89f69cdaae9eee8316dbd574e5a
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
0
bat.bing.com/action/
0
286 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=e3a2c28f-9311-4f3e-9c92-2447ce0164a6&sid=df83c990f31a11ed88b49d536a9375dd&vid=df83c0c0f31a11ed9e3a2198a11585c0&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&r=&lt=2046&evt=pageLoad&sv=1&rn=79935
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Mon, 15 May 2023 12:20:26 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: CD6F9496810F491CA7BFEB724630A6F5 Ref B: FRAEDGE1115 Ref C: 2023-05-15T12:20:26Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=1387999606&gjid=1657474354&_gid=602045440.1684153226&_u=YADAAAAAAAAAAC~&z=949088785
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=995297160&gjid=1420100432&_gid=602045440.1684153226&_u=YADAAUABAAAAACAAI~&z=1426648693
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
327 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1684153226084&cv=11&fst=1684152000000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1638468838&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1684153226084&cv=11&fst=1684152000000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1638468838&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
376 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:3200:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:01:39 GMT
content-encoding
gzip
via
1.1 e976f829f2d1c4787d42d0595ae7cf74.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
1127
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=14806
x-amz-cf-id
B5_kIJ7sIo-hOMiFqd8-WNOmb5jgkWBJio6_qkvccO8hxawxzfF0Wg==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1684153226314%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigi...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%...
0
265 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&cookiesTest=true&liSync=true&e_ipv6=AQIeIxcs81rBeQAAAYgfWtZJq2XbBy1BBogc5PG4yw2dWXixuoBd2hmfoNLGogZ8PbZDSyWo
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:26 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: C221C5504DE0490BBF4F5A749385EA82 Ref B: FRAEDGE1408 Ref C: 2023-05-15T12:20:26Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAX7unrW8ZShuyh/dD8kKg==

Redirect headers

date
Mon, 15 May 2023 12:20:26 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 324393DA4EC54DCB820AD3D216C7C5CC Ref B: FRAEDGE1712 Ref C: 2023-05-15T12:20:26Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684153226314&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&cookiesTest=true&liSync=true&e_ipv6=AQIeIxcs81rBeQAAAYgfWtZJq2XbBy1BBogc5PG4yw2dWXixuoBd2hmfoNLGogZ8PbZDSyWo
x-li-proto
http/2
content-length
0
x-li-uuid
AAX7unrUzaTwa++cn4eojA==
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=1387999606&_u=YADAAAAAAAAAAC~&z=1204510267
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=1387999606&_u=YADAAAAAAAAAAC~&z=1204510267
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=995297160&_u=YADAAUABAAAAACAAI~&z=580399174
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720056918.1684153226&jid=995297160&_u=YADAAUABAAAAACAAI~&z=580399174
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=895e229e-e31b-ec11-b6e5-000d3a1acd7d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 May 2023 12:20:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
anchor
www.google.com/recaptcha/api2/ Frame FBE0
51 KB
28 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
9a45337c5112bb90fa002d82578d2c7f268628a64069cbac733e1db696df2389
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-TuxVBp9US5n7qPWGmUgMjQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
28276
content-security-policy
script-src 'report-sample' 'nonce-TuxVBp9US5n7qPWGmUgMjQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Mon, 15 May 2023 12:20:26 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame FBE0
55 KB
55 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 10:37:04 GMT
x-content-type-options
nosniff
age
6202
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56403
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 14 May 2024 10:37:04 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame FBE0
411 KB
164 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 09:13:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
11187
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168053
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 14 May 2024 09:13:59 GMT
truncated
/ Frame FBE0
14 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type
image/png
truncated
/ Frame FBE0
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type
image/png
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame FBE0
2 KB
2 KB
Image
General
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Sat, 13 May 2023 23:52:14 GMT
x-content-type-options
nosniff
age
131292
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
expires
Sat, 20 May 2023 23:52:14 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame FBE0
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Sat, 13 May 2023 23:28:35 GMT
x-content-type-options
nosniff
age
132711
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 12 May 2024 23:28:35 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame FBE0
102 B
132 B
Other
General
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
b9b41bbb484aeedab598c24291942c8c2d0af98bdba3b430bf8fcd2cb709198a
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=66g0bgig16us
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 12:20:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
110
x-xss-protection
1; mode=block
expires
Mon, 15 May 2023 12:20:27 GMT
bframe
www.google.com/recaptcha/api2/ Frame 98DC
7 KB
1 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
9f0350f576a713ba72a871406c385c5bafca7ac640b10c7d232e715d0d93d388
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-w4-ulylzuq3rZCUsj-x49g' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
1152
content-security-policy
script-src 'report-sample' 'nonce-w4-ulylzuq3rZCUsj-x49g' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Mon, 15 May 2023 12:20:27 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 98DC
55 KB
55 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 10:37:04 GMT
x-content-type-options
nosniff
age
6203
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56403
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 14 May 2024 10:37:04 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 98DC
411 KB
164 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 15 May 2023 09:13:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
11188
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168053
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 14 May 2024 09:13:59 GMT
collect
region1.google-analytics.com/g/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
region1.google-analytics.com
URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je35a0&_p=1766161197&cid=720056918.1684153226&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=2&sid=1684153226&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D895e229e-e31b-ec11-b6e5-000d3a1acd7d&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_ee=1&_et=4

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform object| __gaConnectorEventsEmitted function| UET function| UET_init function| UET_push object| ueto_8719c9e644 object| ziws function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal object| gaplugins object| gaData object| Mailcheck object| punycode object| wpforms object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client function| wpformsDispatchEvent function| wpformsRecaptchaCallback function| wpformsRecaptchaLoad object| wpforms_settings string| _linkedin_partner_id object| _linkedin_data_partner_ids object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| lintrk boolean| _already_called_lintrk object| recaptcha object| closure_lm_859259

26 Cookies

Domain/Path Name / Value
.ws.zoominfo.com/ Name: visitorId
Value: b6ec50690365e6d614bc54eddfdda052e3bcf8f2dec4f32eac0b9c2eff788f94
.zoominfo.com/ Name: __cf_bm
Value: a0obbXtkFqr5QpYEpv5vdYR26GEcRuLs_oEEHyVJkfI-1684153225-0-Ac8ZqUMu4I6U/NfEaaHiznLxVxxohEsMISYc5wS8cUZ/Y0mSMU+ZDQkPdNAvF3h8rleBe6C9q1t18P9+cMtppig=
.zoominfo.com/ Name: _cfuvid
Value: uYDvDW2tSCV.Y.q9ozUjc657laHLtVUcfRbu11SU4Yk-1684153225936-0-604800000
.egain.com/ Name: _lfa
Value: LF1.1.8f3a925fdbd4a308.1684153225997
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=dcs_article_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _gcl_au
Value: 1.1.1152283800.1684153226
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1684153226.1.1.1684153226.0.0.0
.egain.com/ Name: _ga
Value: GA1.2.720056918.1684153226
.egain.com/ Name: _gid
Value: GA1.2.602045440.1684153226
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
www.egain.com/ Name: _wpfuuid
Value: 51cea408-40d7-4aa9-878d-c1330159012b
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: _uetsid
Value: df83c990f31a11ed88b49d536a9375dd
.egain.com/ Name: _uetvid
Value: df83c0c0f31a11ed9e3a2198a11585c0
.bing.com/ Name: MUID
Value: 1E5BACCFF88262783C32BFDDF9E9631D
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/ Name: li_sugr
Value: 34d10b43-6789-47e2-89b5-b767bf4bb8e0
.linkedin.com/ Name: bcookie
Value: "v=2&6e9b7b2a-15c2-49b8-8577-87f947e8a0da"
.linkedin.com/ Name: lidc
Value: "b=VGST06:s=V:r=V:a=V:p=V:g=2672:u=1:x=1:i=1684153226:t=1684239626:v=2:sig=AQFTMGPIYZ3DJTgyqhxU62hS44W8zWPw"
.linkedin.com/ Name: UserMatchHistory
Value: AQLktVztc4uxpQAAAYgfWtVlECn2AT3x51s8z8eX13NNvwVLUUoPqtroM4sFU6oNvbkq3OiS7GIz6Q
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQIDHxQwpSEqmwAAAYgfWtVlQqD-IkvmauT4zIccbImQ8NW_a4iymkGjA2O7IYQljbEION9oCsjwnpwGhLX8zg
.www.linkedin.com/ Name: bscookie
Value: "v=1&202305151220262e482cb3-4e5a-4018-88a3-e6ce51df6e1bAQGIx2o3zA_nG_LZaTOzBhuQj6Y0Xf8X"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODQxNTMyMjY7MjswMjESTt2YgNKRh9yzlpRj+BlnofJ3qcj+e2xUQBr54zcCdA==
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
region1.google-analytics.com
13.107.42.14
13.32.121.33
138.199.37.227
141.193.213.20
18.66.112.92
2001:4860:4802:32::36
2400:52e0:1e00::1077:1
2600:9000:20eb:3200:2:53b2:240:93a1
2600:9000:225e:e00:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:80e::2008
2a00:1450:4001:813::2003
2a00:1450:4001:813::200a
2a00:1450:4001:827::200e
2a00:1450:4001:828::2002
2a00:1450:4001:829::2004
2a00:1450:4001:82f::2003
2a00:1450:400c:c0b::9d
2a02:26f0:480:f::213:7ec6
2a04:4e42:400::485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ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f158b8591a08b6c02bb345ae96dd62f0c632f7f635bb4a5f449fce24bdc11789
f38761a215483f49af55651f96ea6dd38c03ed8f3e40e5078e3bceb47907714e
f4e85848a90fe15db2ae3421998176acb2dbee1c6a76a42ed7783847059f8492
f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f
f85e158e22b5b040dac2fe8be4045442175d58fe351f7409ec04474312e2cbb3
fe41a7936fba4a26a21face5fbb35961e74b9b11eb9e78fa26560f6986be6ed8
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869