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Submitted URL: https://email.bluejeans.com/Nzc3LVpSVS00MzcAAAGNdX8xwOi8da-cu7KoGQRTQ17aPLDkyqTIeVQlWMtFqHZ22CtedEx_Akk1hhFY8-GD-f3SIf0=
Effective URL: https://www.bluejeans.com/legal/privacy-policy?mkt_tok=Nzc3LVpSVS00MzcAAAGNdX8xwE6L7ygVe64cJ4rjejGg3T0XJNqHO29gVmqKpmPRKst...
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<form><input type="email" placeholder="Business Email Address" id="email-input" class="input"> <button class="button">NEXT</button></form>

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Updated as of July 5, 2023


PRIVACY POLICY

This Privacy Policy explains how BlueJeans collects information about you when
you interact with BlueJeans, including through our websites, applications, and
services. The policy also describes how your personal information is used,
shared, and retained; the choices you have about our use of personal information
and how you can exercise these rights. BlueJeans is a Verizon company.

Please read this Privacy Policy carefully. We recently made modifications to
help you better understand how we use personal information. By using and/or
accessing our Services (defined below) you acknowledge that you have read and
understood this Privacy Policy. For users of the Services, the privacy policy of
the company you work for or the entity that provides you access to the Services
may also apply.

You can also view the previous version of our Privacy Policy effective prior to
this update.

Key Definitions

“BlueJeans”, “we”, “us” and/or “our” refers to BlueJeans Network, Inc. and any
of our corporate affiliates.

“Information” refers to data about you and your use of Services, that may be
retained in electronic or paper format, and may include personal information as
defined by the California Consumer Privacy Act and personal data as defined by
the General Data Protection Regulation and Section 2(1) of the Singapore
Personal Data Protection Act 2012, as applicable.

“Policy” refers to this Privacy Policy.

 “Services” refers to, individually and collectively, our video conferencing,
collaboration, and related services, support, professional services, websites
(including www.bluejeans.com), and end user software on any platform. The
Services are not intended for personal or consumer use.

“You” and “your” refer to individuals using or otherwise interacting with our
Services.

Reasons We Process Personal Information

We may process personal information if:

 * You, or the company you work for, or the entity which provides you access to
   the Services, are a customer or a supplier of ours.
 * You, or the company you work for, or the entity which provides you access to
   the Services, use our Services.
 * You work for one of our suppliers, resellers, or other business partners.
 * You work for someone who uses our products or services.
 * You, or the company you work for, may be a candidate for our advertising or
   marketing efforts.
 * You communicate with us, or we receive a communication from or regarding you,
   through our Services or other communication.

Information We Collect

We collect information from you as part of your use of our Services. Examples of
this include: when you submit a technical support request, participate in a chat
function as part of a BlueJeans Meeting or Event, request that a Meeting or
Event that you are hosting be recorded using the Services, when you message
another user, for account maintenance purposes, when you use optional features,
and in conjunction with our marketing activities. 

We collect information from you when you voluntarily provide it to us. This may
occur, for example, when you register for an account, modify your profile and
preferences, complete and submit a form through the Services, provide payment
information to complete a transaction, contact us with inquiries, participate in
an event or promotion, or respond to one of our surveys.

We collect information about you from third parties including other Service
users, third-party service providers that you have linked to your use of our
Services (including social media accounts, single-sign-on services, and
scheduling applications), resellers, distributors, your employer, your
administrator, publicly available sources, payment and delivery service vendors,
advertising networks, analytics providers, and our business partners. The
information that we receive from third parties depends on what policies that
third party follows and our and your relationships with the third party.

Personal information that we process includes:

 * Your name.
 * Who you work for, and your job function or department.
 * Your address, phone number, email address or other contact details (these
   details may relate to your work or to you personally, depending on the nature
   of our relationship with you or the company that you work for).
 * Information relating to transactions with us involving you or the company you
   work for (for example, details of goods or services that we have supplied to,
   or obtained from, you or the company you work for).
 * Information relating to you that is necessary for us to process so that we
   can enter into or perform a contract with you or the company you work for
   (for example, right to work information and information obtained from credit
   references agencies).
 * Certain device and connection information when you use our Services,
   including the type of device or endpoint (e.g. browser type and version,
   browser plug-in types and versions, operating system and platform) you are
   using to access the Services, IP address, duration of Service use, and
   connection quality. The amount of information varies depending on the nature
   of the equipment you use to access the Services and may also include
   non-identifiable or aggregated information to conduct research on customer
   demographics, interests and behavior.
 * Information about your visit, including the full Uniform Resource Locators
   (URL), clickstream to, through and from our website (including date and
   time), products you viewed or searched for, page response times, download
   errors, length of visits to certain pages, page interaction information (such
   as scrolling, clicks, and mouse-overs), methods used to browse away from the
   page, and any phone number used to call our customer service number or social
   media handle used to connect with our customer service team.
 * Streaming platform login credentials, when you use BlueJeans Events or
   Meetings to stream an event.
 * Medical data, when you use our Services for telehealth in the context of a
   patient visit.
 * Content, including messages, that you generate or upload via the Services.

Cookies

The BlueJeans websites use technology, including “cookies,” to collect certain
information. Cookies and other similar technologies are pieces of computer code
that are written on your internet browser when you access our website. These
cookies and other technologies help provide additional functionality to the
website, track the traffic patterns for our website, and study how our users use
and interact with the Services. For instance, our website may set a cookie on
your browser that allows you to access the website without needing to remember
and then enter a password more than once during a visit to the site. Please
refer to your web browser’s instruction guide or help section for information on
how to receive notification when you are receiving a new cookie and how to turn
cookies off. We recommend that you leave cookies turned on because they allow
you to better take advantage of some of the Services. Further information on our
use of cookies is located at https://www.bluejeans.com/privacy-policy/cookies. 

How We Use Information

How we use information is shaped by the source of the information, the type of
Services you use, and any privacy preferences that you have specified to us.
Below are the specific purposes for which we use the information we collect or
receive about you.

 * To provide our Services, related customer support, and supporting functions.
   We use the information you provide to make the Services available to you in a
   personalized manner which optimizes your experience. This includes providing
   supporting functions like using the information you provide in your profile
   to identify you to other Service users, performing billing operations,
   identifying whether you are complying with your license grant for the
   Services, detecting fraudulent activity or other improper uses of the
   Services, and verifying your identity.
 * To communicate with you about the Service. We may reach out to you using the
   information you have provided via email, telephone, in-window messaging,
   through the software for the Service, on the website, and otherwise as
   appropriate for transactional communications such a change of password
   confirmation, billing receipts, product updates, and responding to customer
   support requests. We also send you information as a new user for a Service to
   better help you use the Service. These communications are part of the
   Services and, in many cases, you cannot opt out of receiving them.
 * To display your streaming platform login credentials during livestreaming
 * For engagement communications – We may communicate with you or the company
   you work for to better help you engage with our Services and maximize your
   use of the Services. This includes user training, letting you know about
   newly available features of your Services and seeking quality-related and
   engagement feedback.
 * For promotional communications - We may communicate with you or the company
   you work for to better inform you of the Services available to you. This
   includes letting you know about potential new Services, newsletters, events,
   and related Services we offer that we believe will be of interest to you. If
   we do so, and if required by applicable law, each communication we send you
   will contain instructions permitting you to “opt-out” of receiving future
   communications. You can also object to further marketing at any time by
   sending us an email at privacy@bluejeans.com.
 * To better understand our users, and improve our Services.
 * For uses as required by law or to otherwise protect our legal rights. There
   may be situations where we believe it is required by law or necessary to
   protect our legal rights or the interests of others to use the information in
   connection with pending or active litigation, regulatory compliance efforts,
   audits, and disclosures in connection with the acquisition, merger or sale of
   a business.
 * For other uses with your consent. If BlueJeans intends on using information
   in any manner that is not consistent with this Policy, you will be informed
   of such anticipated use and be given an opportunity to provide your consent
   for such use or discontinue your use of the Services.
 * For targeted advertising. We and third party companies acting on our behalf,
   collect information from our site for operational purposes such as improving
   website security, authenticating you, detecting and deterring fraud,
   improving site performance and providing content or analytics. We and these
   third-party companies may use cookies, pixels, tags, web beacons and scripts,
   or use similar technologies on our pages and the browsers you use.

The Services are not intended to be used for profiling, automated processing,
personal data relating to criminal convictions or offenses, other systematic
monitoring of a public area, or any other operations which may result in a high
risk of significantly affecting you or your legal rights.

Who We Share Information With

We may share personal information with third parties under certain
circumstances. Any access by a third party to the information is managed by
BlueJeans, and the third parties are vetted based in part on their ability to
protect information. International data transfers consistent with this sharing
is discussed in the “How We Transfer Data” section below.

As part of your use of the Service, you may share content with other users of
the Service, , and users may share your content with others. Those users of the
Service may be located in nearly any location around the world, may be
communicating with Third Party Sites, as defined below, while using the
Services, and may be limited by law or by an agreement with us about their use
of information you share. However, this Policy only addresses our use of the
information.

We may share information with contractors, agents, or consultants with a strict
need-to-know under appropriate confidentiality obligations.

We may share information with third parties which provide business-related
functions on behalf of BlueJeans, including:

 * Our business partners, customers, suppliers, service providers, vendors, and
   sub-contractors for the performance of any contract we enter into or other
   dealings we have in the normal course of business with you or the company
   that you work for or the company that provides you access to the Services.
   Some examples of such business-related functions for which we may share
   information may include data hosting, analyzing data, personalization,
   providing marketing assistance, providing customer service and technical
   support, processing orders, sending communications to you on our behalf or at
   our direction, user engagement and onboarding, soliciting feedback regarding
   the Services, facilitating invoicing and/or payments, and others in our
   reasonable discretion;
 * Our auditors, legal advisors and other professional advisors or service
   providers;
 * Credit reference agencies for the purpose of assessing your credit score
   where this is in the context of us entering into a contract with you or the
   person that you work for;
 * We may share information with our authorized distributors and resellers if
   you have purchased your license to the Services through a party other than
   BlueJeans to enable those distributors and resellers to fulfill their
   business obligations to you;
 * We may share information obtained via our Services with analytics and search
   engine providers that assist us in the improvement and optimization of our
   site and subject to the cookie section of this policy; and
 * We may share information with other third parties, including when you provide
   consent for a specific situation.

We may share information with third parties if we reasonably believe that such
action is necessary to:

 * comply with a legal obligation, regulation, or government request,
 * protect and defend the rights, property, and safety of BlueJeans, our
   customers, users, resellers, or others, or
 * act in urgent circumstances to protect the personal safety of users of the
   Services or the public. This includes exchanging information with other
   companies and organizations for the purposes of fraud protection and credit
   risk reduction and to prevent cybercrime.

We may share information with our corporate affiliates, including Verizon, that
support our processing of personal information under this Policy. 

We allow certain third-party advertising companies to collect information about
your activity on our site. These companies may combine information from our
sites with similar information they collect on other sites to determine whether
you fit into an audience that advertisers, including Verizon, are trying to
reach.
We and these companies use cookies, pixels, tags, web beacons, scripts,
application programming interfaces (APIs) or use similar technologies on our
pages and the browsers you use. 

Our website visitors can limit the sale and sharing of personal information as
well as the use of this information for certain types of targeted advertising.
California, Colorado, Connecticut and Virginia laws give consumers the right to
make these opt out choices. California law also gives business customers the
right to limit the sale and sharing of personal information.

In addition, we require that advertising companies disclose when they are using
interest-based advertising techniques to deliver ads on our sites and apps as
well as when they deliver Verizon ads on other sites. We also require them to
offer you the ability to opt out of this use of your information. 
Verizon sites and services may also include social networks or other third-party
plug-ins and widgets that may provide information to their associated social
networks or third parties even if you do not click on or otherwise interact with
the plug-ins and widgets. 

Please visit the Choices section of this policy to learn how to opt out

As we develop our business, we might sell or buy businesses or assets. In the
event of a corporate sale, acquisition, merger, reorganization, dissolution or
similar event, information may be part of the transferred assets. You will be
notified of any news of a transaction and any choices you may have regarding
your information.

If BlueJeans intends to share any information in a manner other than as
described above using any personal data in any manner that is not compatible
with this Privacy Policy, and we do not have a legal basis for sharing that
information without your consent, you will be informed of such anticipated use
and be given an opportunity to provide your consent for such use.

How Long We Keep Information

BlueJeans will generally retain information for as long as you are an active
user of the Services, or in the case of messaging services, as long as your
organization subscribes to the Services. Most information is available for you
to modify or delete on a self-service basis. For more extensive requests, you
may make a request per the guidelines below. Metadata and/or connection
analytics following use of the Services is retained and made available for a
host user and/or an administrative user to review during an administrator-set
retention period. Information that is older than the pre-set retention period
will be obfuscated and archived.

Following the end of your subscription to the Services, your information will
generally be deleted or obfuscated within six months of the end of your
subscription. If the Services are made available to you through an organization
(e.g., your employer), we retain your information per your organization’s
instructions. For more information, see the “Additional Information Regarding
Processing Information of Our Customers” section below.

We may retain some information to comply with our legal obligations, to resolve
disputes, to enforce our agreements, to support business operations, for
marketing purposes according to your registered preferences if you have opted to
receive such communication, and to develop and improve our Services.

Where we retain information after your use of the Service, we take reasonable
steps to make sure that data is not personally identifiable beyond the extent
required to comply with our legal and regulatory obligations.

How We Protect Information

BlueJeans uses appropriate physical, technical, and organizational measures to
protect your personal information from loss, misuse, unauthorized access or
disclosure, alteration, and destruction. We utilize a combination of
industry-standard security technologies, procedures, and organizational measures
to help protect your information from unauthorized access, use or disclosure.
Information about those practices can be found here.

Our primary data hosting service providers are in the United States. A limited
amount of information (for example, host-initiated recordings using the Service)
may be stored in ISO27001 certified data centers in the United States, the
Netherlands, Singapore, and Australia.

No electronic transmission is ever fully secure or error free, so you should
take special care in deciding what information you send in this way.

You Have Choices Available to You

You can limit the sale and sharing of personal information as well as the use of
this information for certain types of targeted advertising. 
You can opt out by visiting Your Privacy Choices . This page also describes how
we honor Global Privacy Control signals you may set on your browser. We do not
respond to Do Not Track signals. 


You can also opt out using the NAI’s interest-based advertising opt out. 

 

California Privacy Rights

If you are a business account holder of the Service, California law may provide
you certain rights relating to personal information. 

You have a Right to Know information we collect and how we use it.

California law requires us to let you know the categories of personal
information we collect and use and how long we retain the information. We
describe the personal information we collect, how we use it, and how long we
retain it in this privacy policy. 

The personal information falls into the following categories:

 * Identifiers, such as name, billing and email address, IP address, and account
   credentials, unique personal identifier, and other similar identifiers

 * Commercial information, such as products or services purchased and financial
   information.

 * Internet or other electronic network activity information, including, but not
   limited to, browsing history, search history, and information regarding your
   interaction with an internet website application, or advertisement
 * Geolocation data inferred from IP address
 * Audio, electronic, visual, or similar information
 * Professional or employment-related information
 * Education information

We do not collect, use, or share sensitive personal information as defined by
California law.  

You have a Right to Access information we have collected about you. 

We take security very seriously, so we will provide your personal information
only after you verify your identity through safe and secure means, using
information that is not publicly available. We will honor up to two requests
every twelve months. 

We will endeavor to provide this information to you within 45 days, but it may
take up to 90 days. If we need more than 45 days, we will contact you to let you
know that we need additional time.

You have a Right to Delete certain personal information. 

If there is personal information in the data access report we provide you that
you would like us to delete, you may submit a request to delete. We are unable
to delete information that is necessary to provide you ongoing service, for
security purposes, that we are contractually obligated to retain, or that is
necessary to comply with legal obligations. 

You have a Right to Correct inaccurate personal information.

If you find that there is inaccurate personal information on the data access
report we provide to you, you may submit a request to correct that
information.  

You have a Right to Opt Out of Selling and Sharing Personal Information.

California law defines “sale or sharing” broadly. It includes sharing personal
information for monetary or other valuable consideration and sharing your
information for cross contextual advertising purposes, but does not cover all
sharing of personal information. In order to provide you with BlueJeans ads and
offers relevant to you, we allow third-party advertising companies to collect
information about you from your activity on visit to our website during your
visit using cookies, pixels, and other web technologies. This information can be
used and combined with other information collected about you from your activity
and behavior across unaffiliated websites and apps to tailor the ads you see.
 This type of targeted advertising may also be referred to as cross context
behavioral advertising, or interest based advertising.   

You have choices about whether information collected on our website may be sold
or shared. You can opt out using by visiting Your Privacy Choices. If you opt
out, we will block third parties from collecting your browsing activity on our
website for purposes of cross context targeted advertising and will not share
this information with third-party advertising partners to better target ads to
you. 

If you opt out, you may still see our ads but they may be less relevant to you.
We also honor browser-based Global Privacy Control signals that you may set in
your browser, as an opt out choice in the same way. 

We do not knowingly sell or share personal information of individuals under the
age of 16.

How to Submit Your Request

You can access and correct personal information by logging into your account at
www.bluejeans.com and visiting your profile page. You can also make a request by
contacting us at privacy@bluejeans.com, by calling 1-800-403-9256, or through
your enterprise administrator.

You have a Right to not be Discriminated against.

If you exercise any of your rights, we will not treat you differently such as by
denying goods or services, charging a different price (including through
discounts), or providing a different level of quality of goods or services.

Additional Privacy Rights Outside the US

If your personal data is processed in the European Union or the United Kingdom,
the following terms also apply:

BlueJeans processes your personal data when we have an adequate legal basis for
doing so. This means we collect and use personal data where:

 * We need it to provide you the Services;
 * It satisfies a legitimate interest (which is not overridden by your data
   protection interests);
 * You give us consent to use the personal data for a specific purpose; or
 * We need to process personal data to comply with a legal or contractual
   obligation. If you have consented to our use of personal data for a specific
   purpose, you have the right to change your mind at any time, and the
   procedures for communicating that revocation of consent are detailed below.
   Any such decision will not affect any processing that has already occurred.
   Where you withdraw your consent, but we are using your information because we
   or a third party (e.g. your employer) have a legitimate interest in doing so,
   or we have different legal basis for using your information (for example,
   fulfilling a contract with you), we may continue to process your information,
   subject to your rights to access and control your information. However, this
   may mean your access to the Services will be limited or suspended, and your
   accounts may be terminated, as applicable.

How We Transfer Information

We provide our Services primarily from the United States, where we are based.
Your use of the Services requires the movement of information to our locations
and the locations of our third-party service providers. Your use of the Services
may require that our international affiliates and subsidiaries in countries
including Australia, India, Netherlands, Singapore, and the United Kingdom have
access to the information.

Further information about data transfers is available here.

If you are an EU resident:

Your information may be transferred to, and stored at, a destination outside the
European Economic Area ("EEA") that may not be subject to equivalent data
protection law. It may be processed by staff situated outside the EEA who work
for us or for one of our suppliers.

We may transfer your personal information outside the EEA:

 * In order to store it.
 * In order to enable us to provide services to and fulfill our contract with
   you or the company your work for or the company that provides you access to
   the Services. This includes order fulfillment, processing of payment details,
   and the provision of support services.
 * Where we are legally required to do so.
 * In order to facilitate the operation of our group of businesses, where it is
   in our legitimate interests and we have concluded these are not overridden by
   your rights.
 * Where we have your consent to do so.

When we share information about you within BlueJeans and with entities in
countries with local laws which may differ from yours, we safeguard the transfer
of information we collect from the European Economic Area and Switzerland to the
United States.  We are no longer participating in the EU-U.S Privacy Shield, nor
the Swiss-U.S. Privacy Shield, but we are safeguarding transfers through other
means such as standard contractual data protection clauses, which have been
approved by the European Commission and Switzerland, and/or the Verizon Binding
Corporate Rules, as applicable. In some cases we may use other appropriate legal
mechanisms to safeguard the transfer. Please see our Trust Center for further
information about standard contractual data protection clauses.

 If you are an Australian national, where BlueJeans discloses personal
information (as defined by the Australian Privacy Act) of Australian nationals
with third parties outside of Australia, BlueJeans will operate in a manner
materially consistent with the applicable Australian Privacy Principles and seek
to ensure that the third party recipient holds and uses the personal information
consistently with the applicable Australian Privacy Principle and other
applicable privacy laws.

Additional Information Regarding Processing Information of Our Customers

Where we provide access to the Services to you under contract with an
organization (for example your employer), or if you use an email address
provided by an organization to access the Services, that organization may act as
the controller of the information. Your use of the Services may be subject to
that organization's policies. Each organization may appoint administrative users
of the Services. An administrator may have the ability to access, modify, and/or
delete certain information that you have provided, give information to Third
Party Sites (as defined below), and restrict your access to the Services and
information in whole or in part.

In this situation, BlueJeans is the processor, rather than the controller, of
personal data. Where we are the processor, we do not control why or how personal
data is used, and you will need to contact your relevant controller (e.g. your
employer and/or the company which provides you access to the Services) to find
out about your data protection rights and responsibilities. All questions about
your organization’s policies and administrative user access rights should be
directed to your organization.

Privacy and Recordings

Video and audio from the video conferencing services may be recorded and saved
via the Services by the host account for the Service in which you are
participating. We do not and cannot control whether your use of the Services is
being video recorded or audio recorded, via the Services or a third-party
technology. If you do not want to be recorded during your use of the Services,
you may inform your host of that decision and/or decline to use the Services.

How You Can Access and Control Information

In accordance with applicable law, your ability to control the information may
include the right to:

 * Request a record of personal data you have provided
 * Request that personal data be corrected or removed
 * Request that we restrict the processing of personal data (while we verify or
   investigate your concerns with this information, for example)
 * Request that, to the extent reasonably possible, information be provided in a
   structured and commonly used electronic format for portability and transfer
 * Object to and/or opt-out of our use of personal data, including the right to
   object to marketing, in whole or in part, subject to certain exceptions
   prescribed by law.

You can exercise many of these abilities directly through the Services via your
BlueJeans profile page. You may opt out of non-transactional emails through the
email notification center. For any issue that cannot be handled on a
self-service basis, please reach out to our Support team for assistance. You can
also exercise the rights listed above at any time by contacting us
at privacy@bluejeans.com. In some instances, if you access the Services under
contract with an organization, we may be required to direct your inquiries to an
administrative user.

If you no longer want to use our Services, you may choose not to access our
website or video-conferencing services at any time and, as applicable, you will
need to reach out to our Support team or an administrative user to deactivate
your account. If you are an organizational user of the Services, you will need
to arrange for an administrative user to remove personal data associated with
your account. Otherwise, personal data will be deleted or obfuscated within 180
days of the deactivation of your account.

You may contact our Support team to ask us to stop accessing, storing, using and
otherwise processing personal data where our legal basis for doing so relies on
your consent or is otherwise objectionable by law. Where you gave us consent to
use personal data for a limited purpose, you can contact our Support team to
withdraw that consent, but this will not affect any processing already occurred.
Where you withdraw your consent, but we are also using your information under a
different legal basis (for example, fulfilling a contract with you), we may
continue to process personal data, subject to your rights to access and control
personal data. Please note that we may need to retain certain information to
fulfill legal obligations, in accordance with our record retention practices, or
to complete transactions.

Children's Privacy

Except when BlueJeans provides the Services to educational institutions,
BlueJeans services are not intended for use by minors (as defined in your
jurisdiction) and BlueJeans does not knowingly collect information from children
under the age of 13. By using our Services (except as a student of an approved
educational institution), you confirm to us that you are not under the age of 13
and/or not a minor. We do not knowingly sell or share personal information of
individuals under the age of 16.

Third-Party Sites

The Services may contain links, add-ins applications, social media widgets or
other access points that will take you and your information to other websites
and resources on the Internet that are not operated or controlled by BlueJeans
(“Third Party Sites”). The policies and procedures we described here do not
apply to the Third Party Sites. We have no control over, are not responsible
for, and do not endorse the information practices of such third party websites
and resources. Your access to and use of such third party websites or resources,
including your use of any content, information, data, advertising, products, or
other materials on or available through them, is solely at your own risk and is
subject to the terms and conditions of use and privacy policy(ies) applicable to
such Third Party Sites and related resources. Once you choose to be directed to
a Third Party Site, you should read the applicable privacy statement before
sharing any personal or other information. If you object to information about
you being shared with a Third Party Site, please disable any applications or
plug-ins which communicate with the Third Party Site or contact your
administrator to do so.

Changes to this Policy

The Services and our business may change from time to time. As a result, at
times it may be necessary for BlueJeans to make changes to this Policy.
BlueJeans reserves the right to update or modify this Policy at any time and
endeavor to give you the opportunity to review the revised Policy before you
choose to continue using our Services.

Please review this Policy periodically. Your continued use of the Services after
any changes or revisions to this Policy indicates that you have read and
understood the terms of such revised Policy.

This Policy shall not apply to any unsolicited information you provide to
BlueJeans through this website or otherwise through the Services. This includes,
but is not limited to, any ideas for new products or modifications to existing
products. All such unsolicited information shall be deemed to be
non-confidential. BlueJeans shall be free to reproduce, use, disclose,
distribute and exploit such unsolicited information without limitation or
attribution. However, if such unsolicited information also includes personal
data, we will also determine whether we have a lawful basis for the collection
and use of that information prior to doing so.

How to Submit a Complaint/Dispute Resolution

If you have a complaint about BlueJeans’ privacy practices, please write to us
at the address below. We will take reasonable endeavors to work with you to
attempt to resolve your complaint.

If you are an EU resident, and you have a request or concern about how we handle
your personal information, you can also contact your local supervisory
authority. A full list can be found on the European Commission website here.

If you are an Australian national, and you have a complaint about how we handle
your personal information, you can also contact the Office of the Australian
Information Commissioner, GPO Box 5218, Sydney NSW 2001,
Australia, https://www.oaic.gov.au.

How to Contact BlueJeans

If you have any questions about our Privacy Policy or the information practices
of the Services, please contact BlueJeans Network, Inc., Attn: BlueJeans Privacy
Team, at our business address of 3098 Olsen Drive, Second Floor, San Jose, CA
95128 or by email to privacy@bluejeans.com.

Additional Terms

Please note that, in addition to this Policy, your access to and use of

 * this website is subject to our Terms of Service; and
 * your access and use of our Services is subject to our Acceptable Use
   Policy and either the terms and conditions governing your subscription for
   our Services or, if you are not a paying customer of BlueJeans or part of a
   paying organizational customer of BlueJeans, our Terms of Service.

FAQs

This set of Frequently Asked Questions (FAQs) provides certain information
regarding data protection with respect to the BlueJeans Service when
transferring personal data outside of the EEA and the UK. As BlueJeans is now a
Verizon Company, for the broader Verizon FAQs on this topic, please see Verizon
FAQs. 

 1. What did the Court of Justice of the European Union (CJEU) rule in the
    Schrems II judgment?
    On July 16, 2020, the CJEU invalidated the EU-US Privacy Shield framework.
    Other data transfer mechanisms (i.e. Standard Contractual Clauses (SCCs) and
    Binding Corporate Rules (BCRs)) remain valid. However, the Court also said
    that additional safeguards may be required when the legal system around
    access to data by public authorities in the recipient country does not
    ensure a level of protection essentially equivalent to that guaranteed
    within the EEA.
 2. Will data flows from your organization to the U.S. as part of the BlueJeans
    Service be interrupted as a result of the Schrems II judgment?
    No, your organization’s data flows from the EEA (and the UK) to BlueJeans in
    the U.S. will not be interrupted as a result of the Schrems II judgment.
    Please see questions 3 and 4. BlueJeans has always placed a premium on
    security and data protection, and will continue to do so.
 3. In light of the invalidation of Privacy Shield, what data protection
    mechanisms does BlueJeans use when transferring personal data outside of the
    EEA/UK?
    While BlueJeans previously relied upon Privacy Shield as a transfer
    mechanism, BlueJeans now relies on other valid transfer mechanisms such as
    the SCCs and/or Verizon’s Binding Corporate Rules, as applicable.
 4. What should I do if my organization is transferring data in the U.S. in
    connection with the BlueJeans Service?
    To address the CJEU's concerns and facilitate the task placed on our EEA
    customers to verify the adequacy of the level of protection for their
    personal data in the U.S., BlueJeans has enhanced its SCCs by providing
    additional global safeguards to the guarantees already contained in the
    SCCs. In addition, please see the data protection mechanisms set forth in
    the Verizon FAQs. Please contact your account manager or BlueJeans Customer
    Support and provide them with an executed copy of the SCCs available here.


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