Submitted URL: https://helpdesk.dorms.com/
Effective URL: https://helpdesk.dorms.com/de/support/login
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 10 IPs in 2 countries across 8 domains to perform 25 HTTP transactions. The main IP is 18.233.149.231, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.dorms.com.
TLS certificate: Issued by R10 on July 14th 2024. Valid for: 3 months.
This is the only time helpdesk.dorms.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 8 18.233.149.231 14618 (AMAZON-AES)
1 1 34.225.222.78 14618 (AMAZON-AES)
1 1 18.215.21.223 14618 (AMAZON-AES)
4 108.138.181.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.227.219.35 16509 (AMAZON-02)
2 34.233.92.8 14618 (AMAZON-AES)
1 52.217.116.184 16509 (AMAZON-02)
4 18.239.81.5 16509 (AMAZON-02)
1 3.161.78.5 16509 (AMAZON-02)
6 2a00:1450:400... 15169 (GOOGLE)
2 52.54.22.52 14618 (AMAZON-AES)
25 10
Apex Domain
Subdomains
Transfer
10 freshdesk.com
dorms.freshdesk.com
assets2.freshdesk.com — Cisco Umbrella Rank: 71462
assets7.freshdesk.com — Cisco Umbrella Rank: 69499
assets6.freshdesk.com — Cisco Umbrella Rank: 70842
assets5.freshdesk.com — Cisco Umbrella Rank: 71463
assets8.freshdesk.com — Cisco Umbrella Rank: 71797
assets3.freshdesk.com — Cisco Umbrella Rank: 70585
412 KB
8 dorms.com
helpdesk.dorms.com
51 KB
6 gstatic.com
fonts.gstatic.com
67 KB
4 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 13027
24 KB
1 amazonaws.com
s3.amazonaws.com
2 KB
1 freshmarketer.com
cdn.freshmarketer.com — Cisco Umbrella Rank: 71320
81 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 74
1 KB
1 freshworks.com
dormsassist.freshworks.com
862 B
25 8
Domain Requested by
8 helpdesk.dorms.com 5 redirects helpdesk.dorms.com
6 fonts.gstatic.com fonts.googleapis.com
4 wchat.freshchat.com helpdesk.dorms.com
wchat.freshchat.com
3 assets2.freshdesk.com helpdesk.dorms.com
assets2.freshdesk.com
2 assets5.freshdesk.com helpdesk.dorms.com
1 assets3.freshdesk.com helpdesk.dorms.com
1 assets8.freshdesk.com helpdesk.dorms.com
1 assets6.freshdesk.com helpdesk.dorms.com
1 s3.amazonaws.com helpdesk.dorms.com
1 cdn.freshmarketer.com helpdesk.dorms.com
1 assets7.freshdesk.com helpdesk.dorms.com
1 fonts.googleapis.com helpdesk.dorms.com
1 dorms.freshdesk.com 1 redirects
1 dormsassist.freshworks.com 1 redirects
25 14

This site contains links to these domains. Also see Links.

Domain
dormsassist.freshworks.com
Subject Issuer Validity Valid
helpdesk.dorms.com
R10
2024-07-14 -
2024-10-12
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshmarketer.com
Amazon RSA 2048 M02
2024-03-30 -
2025-04-27
a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 3 frames:

Primary Page: https://helpdesk.dorms.com/de/support/login
Frame ID: 5BBD35E4F12F4DAAEE56182E4506669C
Requests: 23 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=de9e8505-5836-45e8-a127-dd13b013c1c3&origin=https://helpdesk.dorms.com
Frame ID: CC30B6F3073857DAB24ACBC91D5EA3C0
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=de9e8505-5836-45e8-a127-dd13b013c1c3&referrer=aHR0cHM6Ly9oZWxwZGVzay5kb3Jtcy5jb20=&eagerLoad=true
Frame ID: FC9E729659E0980F398CCC74D361AA79
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Anmelden : Dorms.com Extranet

Page URL History Show full URLs

  1. https://helpdesk.dorms.com/ HTTP 302
    https://helpdesk.dorms.com/support/home HTTP 302
    https://helpdesk.dorms.com/de/support/home HTTP 302
    https://helpdesk.dorms.com/de/support/login HTTP 302
    https://dormsassist.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fdorm... HTTP 302
    https://dorms.freshdesk.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_... HTTP 302
    https://helpdesk.dorms.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_... HTTP 302
    https://helpdesk.dorms.com/de/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • cdn\.freshmarketer\.com

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

25
Requests

100 %
HTTPS

17 %
IPv6

8
Domains

14
Subdomains

10
IPs

2
Countries

619 kB
Transfer

1888 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.dorms.com/ HTTP 302
    https://helpdesk.dorms.com/support/home HTTP 302
    https://helpdesk.dorms.com/de/support/home HTTP 302
    https://helpdesk.dorms.com/de/support/login HTTP 302
    https://dormsassist.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fdorms.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.dorms.com&response_type=code&hd=dorms.freshdesk.com HTTP 302
    https://dorms.freshdesk.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.dorms.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.dorms.com/de/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
helpdesk.dorms.com/de/support/
Redirect Chain
  • https://helpdesk.dorms.com/
  • https://helpdesk.dorms.com/support/home
  • https://helpdesk.dorms.com/de/support/home
  • https://helpdesk.dorms.com/de/support/login
  • https://dormsassist.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fdorms.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.dorms.com&response_type...
  • https://dorms.freshdesk.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.dorms.com/freshid/authorize_callback?hd=helpdesk.dorms.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.dorms.com/de/support/login
20 KB
9 KB
Document
General
Full URL
https://helpdesk.dorms.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.233.149.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-233-149-231.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e37799bf33243338f7995f81d1166c36e1d9127769fef3ee8987250629bbbbac
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 16:58:43 GMT
etag
W/"fcf9fb324d1e2e4e920c6a1a7bc9d148"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
109
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
140724165942
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
1f318635-1869-4fcd-aa3e-16870104c329
x-trace-id
00-a15e1148adedc43fa4b2b82b42c6bb26-bf904c2501977745-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 16:58:42 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.dorms.com/de/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
51
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
f0dd4780-3f20-497f-b1e0-c403c04cd9cd
x-trace-id
00-14687a9bd1c6654b4ded8e9696a2fd61-85b325544691a311-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets2.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets2.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: helpdesk.dorms.com
URL: https://helpdesk.dorms.com/de/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-181-6.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://helpdesk.dorms.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 27 Dec 2023 02:28:54 GMT
content-encoding
gzip
via
1.1 861c9a33ccdd7a6a61b188ea139dd8fa.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
MXP64-P1
age
17332190
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
IhogcEHX3EGyZ2cUjFDoVl65HJ6BySAJA0zDLiZwiIksD5_PE59ypA==
expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
helpdesk.dorms.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.dorms.com/support/theme.css?v=3&d=1655264112
Requested by
Host: helpdesk.dorms.com
URL: https://helpdesk.dorms.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.233.149.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-233-149-231.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ba8ac2e6af1b2a499058e030ef1be38438fb9226828e1ec9e37ac67ae9570b07
Security Headers
Name Value
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109 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size number| zargetMain object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| zg_projectProps function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails object| FM object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183009694053963672311 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

5 Cookies

Domain/Path Name / Value
helpdesk.dorms.com/ Name: _x_w
Value: 36_1
dormsassist.freshworks.com/ Name: XSRF-TOKEN
Value: 054b0f97-72d3-4df5-b5f5-a3a03c611068.RLjpomE/sBLGtAn1r23yQHD6Rbnlsxy1xmC+urlGQEU=
dorms.freshdesk.com/ Name: _x_w
Value: 36_1
helpdesk.dorms.com/ Name: _helpkit_session
Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJWUxYmNjOTcwM2Y3NDMxMWQ1MzVhMjA3Y2MzNDg4M2UzBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMXJ1d2ZUR2F6T0FGMlhTSmFoZHpabmhzZCs2bTVIVXJTRkcvQU5CVG42REk9BjsARg%3D%3D--fa2bcf3df2e9754de93b20e4baf8eca36dc2da0b
.dorms.com/ Name: zarget_user_id
Value: a35a7eac-5960-4653-f4df-3f0a7fed75f9

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
cdn.freshmarketer.com
dorms.freshdesk.com
dormsassist.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.dorms.com
s3.amazonaws.com
wchat.freshchat.com
108.138.181.6
13.227.219.35
18.215.21.223
18.233.149.231
18.239.81.5
2a00:1450:4001:80f::2003
2a00:1450:4001:82b::200a
3.161.78.5
34.225.222.78
34.233.92.8
52.217.116.184
52.54.22.52
092db815ef6c3450be18b5451188e421a46d0281db67e5004f29ab3ba985da0f
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28
249b90e767ca789f085d1b55e074ebf184867f7913ab9f960c5a5590fa4687bd
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957
4d3a7609e6c1b28380e6411156de3ea6d7e4cf230ece88e98d044b3333405aea
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58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
5987c715162d6ea7c82f8ef12b0e6681d3ed71fac31e7497d34455b36fa8ca0d
6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
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7e89fa7b509e2e7c03b0b515dc66a93b54b1a345c26cbbbe206ac0ef6ea3955c
8b4315d7eb1c628b02d42a6227b3886a6e3af23341e6c927b2be4fc2740d9495
9338e65fc077355c7a87ae0d64cc101e23b9bf8ad78ae65f0f319c857311b526
9be1cf61b8b84c5a262f7ce4fb55bfdf61dd6d11076cda5f3e999a77574bb763
a2d1278b0d76000e797e065a55682632449375fa31d71ab27d051dff25366a55
a38cd9501510c5c7b86b5af1dd26d2c0797c209a524f9044d361326d226bedb3
b5e3de9f2de40c21e62d378bdd9c654344155eb3cd832c78c83a0b02d6949070
ba8ac2e6af1b2a499058e030ef1be38438fb9226828e1ec9e37ac67ae9570b07
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