URL: https://support.nrgsoft.com/
Submission: On July 04 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 9 IPs in 2 countries across 6 domains to perform 14 HTTP transactions. The main IP is 54.205.28.23, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.nrgsoft.com.
TLS certificate: Issued by R10 on July 2nd 2024. Valid for: 3 months.
This is the only time support.nrgsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.205.28.23 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.244.20.171 16509 (AMAZON-02)
2 151.101.1.91 54113 (FASTLY)
1 2001:4860:480... 15169 (GOOGLE)
3 143.204.215.69 16509 (AMAZON-02)
2 13.32.23.227 16509 (AMAZON-02)
14 9
Domain Requested by
3 beacon-v2.helpscout.net support.nrgsoft.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 fe.sitedataprocessing.com support.nrgsoft.com
fe.sitedataprocessing.com
2 d33v4339jhl8k0.cloudfront.net support.nrgsoft.com
2 d3eto7onm69fcz.cloudfront.net support.nrgsoft.com
1 region1.google-analytics.com www.googletagmanager.com
1 www.googletagmanager.com support.nrgsoft.com
1 support.nrgsoft.com
14 8

This site contains links to these domains. Also see Links.

Domain
www.nrgsoft.com
www.helpscout.com
Subject Issuer Validity Valid
support.nrgsoft.com
R10
2024-07-02 -
2024-09-30
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.google-analytics.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
data.processwebsitedata.com
Certainly Intermediate R1
2024-06-29 -
2024-07-29
a month crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.nrgsoft.com/
Frame ID: 7B74323A379CEC158BDDE13506671EFE
Requests: 14 HTTP requests in this frame

Screenshot

Page Title

Knowledge Base | NRG Software

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

14
Requests

100 %
HTTPS

38 %
IPv6

6
Domains

8
Subdomains

9
IPs

2
Countries

408 kB
Transfer

700 kB
Size

5
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.nrgsoft.com/
17 KB
5 KB
Document
General
Full URL
https://support.nrgsoft.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.205.28.23 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-205-28-23.compute-1.amazonaws.com
Software
openresty /
Resource Hash
42be1fef64dec10f49214124070f67f4b269f917dfc4d5f9bfc1d7451381577d

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 04 Jul 2024 00:05:59 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1718940515339.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1718940515339.css
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:1000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Wed, 03 Jul 2024 23:43:52 GMT
via
1.1 7dbea139a5c4f501bc4b0e9d19a50c9a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1340
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
6dZA0Hw1WTuVou85l3ah8v7i2ureqg4GXU8utURcPfK7sk6DNDBbww==
js
www.googletagmanager.com/gtag/
327 KB
107 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-3KJGRB4B34
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a9e149d76eaa0ef7b374d1a50c57b506b0ed5dba04480402ca741010d5b5c049
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:05:59 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
109045
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 04 Jul 2024 00:05:59 GMT
NRGlogo-alt-white.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e91eb3d2c7d3a7e9aeaca70/images/6408bb359c8683055bad39df/
12 KB
12 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e91eb3d2c7d3a7e9aeaca70/images/6408bb359c8683055bad39df/NRGlogo-alt-white.png
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-171.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b0e950563b7f7735ae999fa7b46e53033498a08a5803416aadab26e4de3728bc

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:05:52 GMT
via
1.1 094f3889138382e35e0daededad0ca5e.cloudfront.net (CloudFront)
last-modified
Wed, 08 Mar 2023 16:43:34 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
9
etag
"cd9e24b85c5fb90ed5b94e2ebb93b7c0"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
12253
x-amz-cf-id
XeDtp_64gLafIEbsmg5dX3WKFmtw2amO-Y63TCnESmOlQ3w6jBvn_w==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:1000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Wed, 03 Jul 2024 23:38:17 GMT
via
1.1 7dbea139a5c4f501bc4b0e9d19a50c9a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1662
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
MVL8N1hDBfUrdcJvHXnlArVrqaqeeVWKLtTyVTXH1SwfY8GVlfOIFw==
Jr20Dwk557-5b01b001.js
fe.sitedataprocessing.com/cscripts/
19 KB
6 KB
Script
General
Full URL
https://fe.sitedataprocessing.com/cscripts/Jr20Dwk557-5b01b001.js
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.1.91 San Francisco, United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
081ce5fa2167e2cb3fd0cb754fc8020d72b9ab101ab41f0db69a9957e0615f7a

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:06:00 GMT
content-encoding
gzip
via
1.1 varnish, 1.1 varnish, 1.1 varnish
age
9
x-cache
MISS, MISS, HIT
content-length
5473
x-served-by
cache-chi-klot8100106-CHI, cache-chi-klot8100106-CHI, cache-fra-etou8220121-FRA
last-modified
Wed, 26 Jul 2023 17:31:50 GMT
server
Microsoft-IIS/10.0
x-timer
S1720051560.272963,VS0,VE5
etag
"41928cfe7bfd91:0"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=600
accept-ranges
bytes
x-cache-hits
0, 0, 1
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin
https://support.nrgsoft.com
Accept-Language
de-DE,de;q=0.9;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
collect
region1.google-analytics.com/g/
0
0
Fetch
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-3KJGRB4B34&gtm=45je4730v9106842062za200&_p=1720051560115&gcd=13l3l3l2l1&npa=1&dma_cps=sypham&dma=1&tag_exp=0&cid=998663317.1720051560&ul=de-de&sr=1600x1200&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.126%7CGoogle%2520Chrome%3B126.0.6478.126&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_s=1&sid=1720051560&sct=1&seg=0&dl=https%3A%2F%2Fsupport.nrgsoft.com%2F&dt=Knowledge%20Base%20%7C%20NRG%20Software&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1&tfd=941&_z=fetch
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-3KJGRB4B34
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Thu, 04 Jul 2024 00:06:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.nrgsoft.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ProcessStats.aspx
fe.sitedataprocessing.com/fewv1/
241 B
465 B
Script
General
Full URL
https://fe.sitedataprocessing.com/fewv1/ProcessStats.aspx?host=https%3A//support.nrgsoft.com&host_name=support.nrgsoft.com&page=/&query_string=&anchor=&title=Knowledge%2520Base%2520%257C%2520NRG%2520Software&cur_sess_id=&cur_visitor_id=&h=2&m=6&s=0&account_id=Jr20Dwk557&dgmt=Thu,%2004%20Jul%202024%2000:06:00%20GMT&vresol=1600x1200&ref=
Requested by
Host: fe.sitedataprocessing.com
URL: https://fe.sitedataprocessing.com/cscripts/Jr20Dwk557-5b01b001.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.1.91 San Francisco, United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
0d6f43b0832fa4471527e9e61aa654ea8e2aeaf4fc70bb1e1ff9a41f3a9f85f0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-served-by
cache-chi-klot8100131-CHI, cache-chi-klot8100131-CHI, cache-fra-etou8220121-FRA
date
Thu, 04 Jul 2024 00:06:00 GMT
via
1.1 varnish, 1.1 varnish, 1.1 varnish
content-encoding
gzip
server
Microsoft-IIS/10.0
x-aspnet-version
4.0.30319
x-timer
S1720051560.327047,VS0,VE165
vary
Accept-Encoding
x-cache
MISS, MISS, MISS
content-type
text/javascript; charset=utf-8
cache-control
private
accept-ranges
bytes
content-length
267
x-cache-hits
0, 0, 0
/
beacon-v2.helpscout.net/
458 B
902 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.nrgsoft.com
URL: https://support.nrgsoft.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c79c60a15ddf99c49c9be1a9ef6e9fdf916fd5af755281192042dca805918cb9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:04:32 GMT
content-encoding
gzip
via
1.1 997f66fda0069dac50a85c7a4fa51b7e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
89
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 24 Jun 2024 11:05:59 GMT
server
AmazonS3
etag
"60ffb109161748804413d256559e4fb3"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
sM2jUpVmzwtBn2fbQhptM2OuYbte4-IRMyeCv8MmqVc_IHYJUYsLtA==
NRG-logo-32x32.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e91eb3d2c7d3a7e9aeaca70/images/6407e7659c8683055bad3919/
3 KB
3 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e91eb3d2c7d3a7e9aeaca70/images/6407e7659c8683055bad3919/NRG-logo-32x32.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-171.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
520ade3c19fb699dd471a7096155fff9560253632eff427f546b69718bf3a2b6

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:05:52 GMT
via
1.1 094f3889138382e35e0daededad0ca5e.cloudfront.net (CloudFront)
last-modified
Wed, 08 Mar 2023 01:39:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
8
etag
"62e4b2d8cf5c65d947ee32a5ab3a0a74"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
2820
x-amz-cf-id
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vendor.ec06f8ec.js
beacon-v2.helpscout.net/static/js/
51 KB
18 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.ec06f8ec.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 03 Jul 2024 23:48:33 GMT
content-encoding
gzip
via
1.1 997f66fda0069dac50a85c7a4fa51b7e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1049
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
17759
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 24 Jun 2024 11:06:00 GMT
server
AmazonS3
etag
"4f7df3b96aea0e17614278fab0e93749"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
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main.898b28f0.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.898b28f0.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.nrgsoft.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 03 Jul 2024 22:20:22 GMT
content-encoding
gzip
via
1.1 997f66fda0069dac50a85c7a4fa51b7e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
6339
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12629
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 24 Jun 2024 11:06:00 GMT
server
AmazonS3
etag
"9416758caed32466cc9ce84a715cb65f"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
lycwTJxwYHUv7RclYY8h4uidIk710srJk-oXVjQ6qzln91B0h_9MMQ==
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d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/b8905a2a-8ebe-4991-99a8-6a6759042faf
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.ec06f8ec.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
d2eb9c52-0db5-4dab-9965-eb5582836e73
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Helpscout-Release
2.2.200
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
fdd44264-1fe0-4ce9-b595-b074c4b67d5d
Referer
https://support.nrgsoft.com/
Beacon-Device-Instance-ID
90b196bc-aa43-42d9-860a-4cfbe23d64a6
Helpscout-Origin
Beacon-Embed
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 00:05:51 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 fd3cce3e0bafd8b312277d0ad9f4762e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
age
9
x-cache
Hit from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.nrgsoft.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
8UgVM5R82uSEiUW0lNe878jM43FUYYgy0tdyWuosLR-AOROiKBMUNA==
x-ratelimit-limit-chat-tokens-hour
25
b8905a2a-8ebe-4991-99a8-6a6759042faf
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/b8905a2a-8ebe-4991-99a8-6a6759042faf
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.nrgsoft.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.nrgsoft.com
age
10
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 04 Jul 2024 00:05:51 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 fd3cce3e0bafd8b312277d0ad9f4762e.cloudfront.net (CloudFront)
x-amz-cf-id
tfjceQ9-RWUdAq1MfwGvX8WKj-DVGVmH-TF36mBH8OGiZ3ND64K76Q==
x-amz-cf-pop
FRA56-C2
x-cache
Hit from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

30 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 undefined| event object| fence object| sharedStorage function| gtag object| dataLayer string| fesdpid string| fesdpextid string| __ibaseUrl function| Beacon function| hashChanged object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| _0x36F6 string| vv_curHost object| beaconJsonp

5 Cookies

Domain/Path Name / Value
support.nrgsoft.com/ Name: PLAY_SESSION
Value: "97b8daa1407f6027223a080521cca2d4edacf7dd-siteId=5e91eb3d2c7d3a7e9aeaca71&hs.session.id=9TR4BzIdbs41Q9bwVOfUkgFHir9tk95JZCwNRywuf00kSYAukkFK79rh2hQ1Txkr&hs.session.exp=1720137959652"
.nrgsoft.com/ Name: _ga_3KJGRB4B34
Value: GS1.1.1720051560.1.0.1720051560.0.0.0
.nrgsoft.com/ Name: _ga
Value: GA1.1.998663317.1720051560
support.nrgsoft.com/ Name: vv_session_id
Value: lgivZkaAMcXScTy9gbvG93by3DeYFxdi66IvKOvacdAtAT
support.nrgsoft.com/ Name: vv_visitor_id
Value: lgivZkaAMcXScTy9gbvG93by3DeYFxd