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 * PRODUCTS
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PHONE HOTLINE: + 1 (212) 579-2861 E-MAIL: support@aliceplatform.com
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 * PRODUCTS
   * ALICE Suite All our tools in one platform: Unite all hotel departments,
     delight guests and deliver superb service
   * ALICE Guest Services
   * ALICE Guest Messaging
   * ALICE Preventative Maintenance
   * ALICE Service Delivery
   * ALICE Housekeeping
 * COMPANY
   * ABOUT
   * CAREERS
   * IN THE NEWS
   * LEADERSHIP TEAM
 * BLOG
 * RESOURCES
   * RESOURCE CENTER
   * CASE STUDIES
   * PRESS RELEASES
   * FAQ

PHONE HOTLINE: + 1 (212) 579-2861 E-MAIL: support@aliceplatform.com

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WHAT EXACTLY IS HOTEL OPERATIONS SOFTWARE ANYWAY?

ALICE is an all-in-one platform that streamlines operations and communication,
boosts productivity, and increases guest satisfaction.


GET ORGANIZED
AND EFFICIENT


All teams and tasks connected, tracked, understood, and optimized...in one
place. Increase productivity with smart and efficient task distribution and
management.




GET INSIGHT
AND ACCOUNTABILITY


Gain visibility and transparency into all operations to make the best decisions
for your hotel. Get actionable data to hold individuals and specific hotel
departments accountable.




ADDITIONAL RESOURCES FROM ALICE

Read More
eBook Hotel Operations Unleashed: 99 tips, tricks, hacks, and solutions for
optimizing with ALICE Read More
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Buyer's Guide The Hotel Technology Buyer's Guide Read More
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Blog Read the Latest in Hospitality Technology News Read More
With ALICE we have the certainty that all hotel activities are being carried out
to completion, and if there is a delay, we know why. This has resulted in
better-operating margins, better payroll control, better inventory control,
better administrative operation, and a higher NPS (Net Promoter Score). Today,
our NPS is above the standard industry level for a hotel group. In only one year
we managed to increase our NPS level by 7 points.”
Enrique Calderón COO, Posadas
With all departments now using ALICE, communication between team members at
Malibu Beach Inn has significantly improved. By eliminating traditional
communication channels, which left room for user error, our team is able to
track all guest requests and internal workflows, along with personalized data
regarding guest preferences. Plus, staff accountability is through the roof.
ALICE provides a tool that finesses our system of communication and enhances the
luxury experience.”
Gregory Day General Manager, Malibu Beach Inn Hotel & Spa
We needed one tool to connect all our departments, and a means to access
critical operations data among all Coast properties. ALICE Housekeeping, as a
part of the whole ALICE platform solution, gave our team members time savings,
improved communications, and accountability. Technology transformations are
never simple… but our team found ALICE Housekeeping a cinch to learn and
actually fun. We already have a really great team, but ALICE gave them an
easy-to-use housekeeping tool that helps them drive our entire operations to the
next level.”
Danny Dang Director of Technology, Coast Hotels
With ALICE we have the certainty that all hotel activities are being carried out
to completion, and if there is a delay, we know why. This has resulted in
better-operating margins, better payroll control, better inventory control,
better administrative operation, and a higher NPS (Net Promoter Score). Today,
our NPS is above the standard industry level for a hotel group. In only one year
we managed to increase our NPS level by 7 points.”
Enrique Calderón COO, Posadas
With all departments now using ALICE, communication between team members at
Malibu Beach Inn has significantly improved. By eliminating traditional
communication channels, which left room for user error, our team is able to
track all guest requests and internal workflows, along with personalized data
regarding guest preferences. Plus, staff accountability is through the roof.
ALICE provides a tool that finesses our system of communication and enhances the
luxury experience.”
Gregory Day General Manager, Malibu Beach Inn Hotel & Spa
We needed one tool to connect all our departments, and a means to access
critical operations data among all Coast properties. ALICE Housekeeping, as a
part of the whole ALICE platform solution, gave our team members time savings,
improved communications, and accountability. Technology transformations are
never simple… but our team found ALICE Housekeeping a cinch to learn and
actually fun. We already have a really great team, but ALICE gave them an
easy-to-use housekeeping tool that helps them drive our entire operations to the
next level.”
Danny Dang Director of Technology, Coast Hotels
With ALICE we have the certainty that all hotel activities are being carried out
to completion, and if there is a delay, we know why. This has resulted in
better-operating margins, better payroll control, better inventory control,
better administrative operation, and a higher NPS (Net Promoter Score). Today,
our NPS is above the standard industry level for a hotel group. In only one year
we managed to increase our NPS level by 7 points.”
Enrique Calderón COO, Posadas
‹›




JOIN THE THOUSANDS OF HOTELS
WHO ARE IMPROVING OPERATIONS WITH ALICE

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