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PRIVACY
We respect your privacy and follow industry standards to protect your personal
information. Learn more about how your data is processed, transferred, and
stored.
* Privacy
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PRIVACY POLICY
Last updated: October 22, 2024
OVERVIEW
This Privacy Policy (“Privacy Policy”, “Policy”) describes how HashiCorp, Inc.
(“HashiCorp”, “we”, “us” or “our”) collects, uses, shares, processes and
protects personal information (“Personal Information”) relating to individuals
(“you”, or “your”), who may use or interact with our websites or services,
communicate with us, contact us, or attend our events. “You” may be a visitor to
one of our websites, a user of one or more of our Services (“User”),
a collaborator, or a customer (“Customer”).
HashiCorp respects your privacy and is committed to protecting your Personal
Information (any information that relates to an identified or identifiable
individual).
Note: We do not rent, sell, or trade your Personal Information.
SCOPE
This Policy applies to all visitors of our websites, and users of our products,
websites, features or services, or any other HashiCorp websites that link to
this Policy (collectively, the “Websites”), unless covered by a separate privacy
policy, and explains how we collect, use, disclose, and safeguard your
information. Please note that HashiCorp's Data Protection Addendum (DPA) is the
governing document that applies to the extent that we process Personal
Information in the role of a processor (or a comparable role such as “service
provider” in certain jurisdictions) on behalf of our customers, including where
we offer to our customers various cloud products and services, through which our
customers (and/or their affiliates) connect their own applications to our hosted
platform, sell or offer their own products and services, send electronic
communications to other individuals, or otherwise collect, use, share or process
Personal Information via our cloud products and services.
DATA COLLECTIONS AND USES
OVERVIEW
This Policy describes how we collect and use your Personal Information, whether
it is shared and/or disclosed, and how we address privacy matters, such as
deletion of your Personal Information upon request, and opting-out of marketing
communications. Lastly, we describe methods for contacting us if you have
privacy questions, comments or feedback.
PERSONAL INFORMATION WE COLLECT AND RECEIVE
Transparency is one of the best ways to earn your trust. Below are the types of
personal data elements we may receive and process about you through: the use of
our website, products, or support services; attendance of our virtual and
in-person events; third party advertising and marketing partners; and
applications to our open roles. The summary sections and tables below explain in
further detail the specific personal data elements information we collect from
you or receive from third parties and why, based upon your relationship with us
and as your relationship evolves with HashiCorp
VISITORS
When you visit our public websites, without logging into an account or using our
products and/or services, we consider you a Visitor. As a Visitor, the
information we collect from you is listed below. You’re not obligated to provide
us with such Personal Information, and you are free to change or completely
opt-out of information being shared with us; however refusing to provide
requested Personal Information might prevent you from using certain features of
the Websites.
What do we collect?Why do we collect it?Can you limit collection?HashiCorp
CookiesTo recognize you when you make a return visit and deliver overall a
consistent experience
Most modern browsers allow you to delete or limit cookies
You can manage your cookie preferences and settings by making choices in our
cookie banner or through our cookie preference center
Third-Party Tags and CookiesTo deliver an overall consistent experience, show
you relevant ads for our services, and measure our marketing effectiveness
Most modern browsers allow you to delete or limit cookies, including third-party
cookies; however, you may not be able to limit marketing tags entirely unless
you do not visit our sites
You can manage your cookie preferences and settings by making choices in our
cookie banner or through our cookie preference center
Internet Protocol (IP) Address
* Part of the basic function of the internet
* To measure who is visiting us and from where
The only way to avoid this is to not visit our sitesBrowser Metadata
(i.e. browser type, version, operating system)
* Part of the basic function of the internet
* To ensure we maintain a positive website experience for most used browsers
Browsers communicate this automatically; however, some third-party extensions
may allow you to limit thisLog data
* To maintain website functionality
Log data is collected automatically and may include: Internet Protocol (IP)
addresses; browser types, product versions, and operating systems, date and time
stamp, language preferences, etc.Contact Data
(i.e., Names, emails, phone numbers, etc.)
* To respond to your inquiry via our “contact us” methods
* This information is voluntarily shared
* This may be required to respond to administrative or account issues or
inquiries.
CUSTOMERS/PROSPECTIVE CUSTOMERS (MARKETING)
In addition to the data above, you may also voluntarily share Personal
Information with us, as customers or prospective customers, in order to receive
information about products and services, or to register for an upcoming event.
We may also receive information about you, such as your name, employer, title,
country, state and contact information, from third parties, such as marketing
partners, and combine it with other information we have about you. If we already
have information about you in our database in accordance with applicable data
retention periods, we would update this information. We also use data enrichment
agencies to supplement the information we have. These data enrichment agencies
can also be located in third countries outside the European Union, European
Economic Area, or UK, in particular in the U.S. We will then use adequate
safeguards such as Standard Contractual Clauses, as updated from time to time,
and supplementary measures, where required. In addition, HashiCorp may engage
third parties to deliver advertising about our Products or Services. This
advertising helps us personalize the advertising content that is relevant to
you. The collection and use of your data by third parties is subject to the
applicable third party’s privacy policy, but the use of your data by HashiCorp
is subject to HashiCorp’s Privacy Policy.
If you have provided your information for sales and marketing communications and
are a resident of the following countries, your data may be shared with our
partner Nuaware for outreach on our behalf: Israel, South Africa, Algeria,
Morocco, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central
African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Djibouti, Eritrea,
Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho,
Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique,
Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles,
Sierra Leone, Somalia, South Sudan, Sudan, Tanzania, Togo, Uganda, Zambia, or
Zimbabwe.
What do we collect?Why do we collect it?Can you limit collection?Name + Email
* To respond to your inquiry
* Email you about product offerings, updates and other marketing promotions
* This information is voluntarily shared, to provide individuals with relevant
marketing materials
* This may be required to respond to administrative or account issues or
inquiries.
* You can opt out of marketing emails, see the “Contact Us” section
Company Name
* To further develop our understanding of you
* This information is voluntarily shared; however, for marketing purposes, this
is required
Job Title
* To further develop our understanding of you
* Yes, this is voluntary
Phone Number
* To contact you
* Yes, this is voluntary
Analytics information
* To measure the effectiveness of our marketing activities
* You can manage your preferences and settings by making choices in our cookie
banner or through our preference center
USERS/CUSTOMERS
If you choose to register for an account with HashiCorp or on our Websites, you
will share Personal Information with us.
When you register, create a User Account on our Website and begin using our
products, we consider you a User. This section describes our privacy practices
related to Users. Keep in mind Users are also considered Visitors so we collect
this data in addition to what was described for Visitors.
What do we collect?Why do we collect it?Can you limit collection?Email,
Username, and Password
* In order to establish your account and allow you to securely access it
* Email you about service updates, maintenance activities, security
notifications, weekly summaries, and other account related information
* No, these are required for us to facilitate your account lifecycle or to
contact you
* You can; however, opt out of marketing emails; see the “Contact Us” section
Phone Number
* For 2-factor authentication to increase security
* No, this is required to enable 2-factor authentication
Payment Data (credit card data, address, etc.)
* In order to process you payment, we require the minimum amount of data NOTE:
We do not store any financial data, as we use Stripe and/or Shopify to
process the payments.
* No, this is required to process your payment
Audio and video recording data
* For sales team’s training and awareness activities.
* At the request of a customer.
* We only enable these functions with your consent to do so. At any time you
may withdraw consent verbally during the call or via writing prior to or
following the call.
Other personal data
Including but not limited to:
* To facilitate use of our website contact forms.
* To fulfill support tickets
* To facilitate events and attendance
* For interactions of social media
* Participation in surveys
* Each of these activities are optional and personal data is provided
voluntarily.
JOB CANDIDATES
We provide the ability to submit job applications to our open job listings and
we receive candidate information from recruitment agencies for recruitment
purposes. To appropriately respond to your application, we need to collect and
process your provided Personal Information, which may also be carried out
electronically. If we begin an employment contract with you, your submitted
application data will be stored for the purpose of processing the employment
relationship in compliance with legal requirements. We maintain your Personal
Information for the period of time necessary to carry out our legitimate
business interests and according to applicable laws. For information about
specific retention periods, please contact us at privacy@hashicorp.com
What do we collect?Why do we collect it?Can you limit collection?Contact data
(i.e., name, email, phone number, etc.)
* In order to contact you regarding next steps for interviews, etc.
* No, these are required for us to process applications
Resume data
(i.e., education experience, work experience, etc.)
* To process your application and determine whether you are a fit for the
organization.
* No, these are required for us to process applications
Background check data
(i.e., name, email, phone number, criminal history, employment verification,
etc.)
* To confirm your identity and eligibility for employment with HashiCorp.
* No, these are required for us to move forward with employment.
HOW WE USE PERSONAL INFORMATION
PURPOSES OF PROCESSING
In addition to those detailed above, we will not use or share your Personal
Information in ways unrelated to those described below. We do not use automatic
decision-making or profiling, and will not sell your Personal Information for
any purpose without your prior consent.
* Customer’s instructions. HashiCorp will only share and disclose Personal
Information in accordance with a Customer’s instructions, including any
applicable terms in the Customer’s agreement(s) with us, and in compliance
with applicable laws and regulations.
* Customer access. Owners, administrators and other Customer representatives
and personnel, as defined in the Customer agreement(s) with us, may be able
to access, modify, or restrict access to Personal Information.
* To provide and maintain our products and make them more useful to you. To
respond to support requests, prevent or address any issues, monitor usage,
tailor communications and offers to you regarding our products that may be of
specific interest to you, and to improve our products.
* Administer events. We will use personal data provided to facilitate an event
which may include providing information to third party vendors and partners.
We may also provide information, including personal data, to third party
event sponsors with your consent. To opt-out of this data sharing with third
parties and/or request deletion please refer to the “Your Rights” section
below.
* To recruit candidates. We may use personal information candidates provide to
fulfill our legitimate interest to recruit for open positions at HashiCorp.
* Training and awareness. We may utilize different tools, such as call
recording, which contain personal information, to help with the training and
awareness of our employee-base. We only record calls with your explicit
approval (which may be terminated or withdrawn at any time).
* Research and development. We are always looking for ways to improve our
products and user experience. We may use information to analyze and track
interactions with our products, such as usage, activity patterns, trends, or
areas for integration, to the extent necessary for legitimate interest in
developing, improving, and troubleshooting our products, and providing you
with more relevant content and service offerings that benefit our users and
the public.
* During a change to HashiCorp’s business. If HashiCorp is involved in a
merger, acquisition, sale of all or a portion of our assets, or bankruptcy,
your Personal Information would be an asset transferred to or acquired by the
successor entity or third party. You acknowledge that such transfers may
occur and that the transferee may process Personal Information in a manner
different to that set out in this Privacy Policy. You will be notified by
email and/or a prominent notice on our Websites of any change in ownership or
uses of your Personal Information, as well as any choices you may have
regarding your Personal Information.
* Aggregated or de-identified information. We may disclose or use aggregated or
de-identified Personal Information for any purpose. For example, we may share
aggregated or de-identified information with prospects or partners for
business or research purposes, such as showing a total count of active users
accessing our products. We may use aggregated and de-identified Personal
Information to further develop our own products and services as well.
* To enforce our rights, prevent fraud, and for safety. HashiCorp may process
your Personal Information to protect and defend the rights, property, or
safety of HashiCorp or third parties, including enforcing contracts or
policies, or in connection with investigating and preventing fraud or
security issues. In all such instances, use and disclosure will be limited as
much as reasonably possible.
LEGAL BASIS FOR PROCESSING
Our legal basis for collecting and using the personal information described in
the above sections will depend on the personal information concerned and the
specific context in which we collect it. However, in most cases we collect the
personal information to facilitate the business relationships we have with our
Users where we have consent to do so, to fulfill contractual agreements, or to
pursue our legitimate interests where these are not overridden by the interests,
rights, or freedoms of Users. In some cases we may be required legally to
collect or disclose personal information; in which case we will make this clear.
In other cases, where we rely on an alternative legal basis, we will do so only
with the appropriate legal requirements in place. A copy of our Data Protection
Addendum (DPA) with further details is available here. For any questions on our
legal basis for processing , please contact us at privacy@hashicorp.com.
THIRD PARTY SHARING
Information about our customers is an important part of our business and we do
not sell our customers’ personal information to others. We may engage third
party companies or individuals as service providers or business partners to
process Personal Information and support our business. We may share Personal
Information with third parties for a variety of reasons, including but not
limited to:
* Service providers, business partners, and subprocessors. Service providers,
business partners, advertising companies and subprocessors all help to
support HashiCorp’s products and operations. Examples include: sending
communications, processing payments, assessing credit and compliance risks,
analyzing data, providing marketing and sales assistance (including but not
limited to advertising, which may be targeted, and event management),
conducting customer relationship management, and providing training. For a
full list of HashiCorp’s subprocessors that process Personal Information on
our behalf, please refer to
https://www.hashicorp.com/trust/privacy/subprocessors. These third-party
service providers have access to Personal Information needed to perform their
functions but may not use it for other purposes, and they must process that
information in accordance with applicable data protection laws.
* To comply with laws. If we receive a valid request for information, we may
disclose Personal Information if we reasonably believe disclosure is in
accordance with or required to comply with the legal process, a government
request, or any applicable law or regulation.
* Transactions Involving Third Parties. We may make services, software, and
content provided by third parties available to you for use on or through
HashiCorp products. These Third party resources will be identified as such
(for example, through the Terraform Registry), and we share information
related to those transactions with that third party.
* Business Transfers. As we continue to develop our business, we might sell or
buy businesses or services, or HashiCorp or substantially all of its assets
may be acquired by one or more third parties. In such transactions, Personal
Information may be one of the transferred business assets but remains subject
to the commitments made in any applicable pre-existing Privacy Notice (unless
the individual consents otherwise).
* Protection of Us and Others. We may disclose Personal Information if required
by law, to enforce or apply our terms and other agreements, or to protect the
rights, property, or security of HashiCorp, our customers, or others. As an
example, this may include exchanging information with other companies and
organizations for fraud prevention and detection and credit risk reduction.
In addition, if we receive a valid request for information, we may disclose
Personal Information if we reasonably believe disclosure is in accordance
with or required to comply with the legal process, a government request, or
any applicable law or regulation.
* Third Party Cookies. Third parties placing cookies on HashiCorp’s site may
use these technologies to collect information about your online activities
over time and across different services, provided that the foregoing may be
subject to your elections in the Cookie Manager (but please note that cookies
essential to the functioning of the site cannot be modified) .
* At Your Option. Other than as set out above, you will receive notice before
your Personal Information is shared with third parties, and you will have an
opportunity to choose not to share that information.
HOW LONG DO WE KEEP YOUR DATA?
We only process and keep any Personal Information for as long as necessary to
achieve the purpose for which the information was originally collected. The
exact length of time we keep Personal Information depends on our processing
purposes and the statutory retention period for that type of information. After
the statutory period of time passes, or if storage of Personal Information is
not needed, Personal Information is deleted or anonymized.
SECURITY
HashiCorp takes appropriate administrative, technical, physical, and
organizational security measures to protect your Personal Information from loss,
theft, misuse and unauthorized access, disclosure, alteration, and destruction.
We follow industry standards to protect the Personal Information submitted to
us, both during transmission and once it is received, taking into account the
nature of such information and the risks involved in processing, and to comply
with applicable laws and regulations. While we have taken reasonable steps to
secure the Personal Information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed to be free from interception or misuse. For
more information on our practices with regards to security and confidentiality
please visit hashicorp.com/security.
If you have any questions about our security, or have reason to believe that
your interaction with us is no longer secure, please contact us
at security@hashicorp.com.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age
of thirteen (13). If you are under age 13, please do not give us any Personal
Information. We encourage parents and legal guardians to monitor their
children’s Internet usage and to help us enforce our Privacy Policy by
instructing them to never share Personal Information through our Websites
without their permission. If you suspect or become aware of any data we have
collected from children under age 13, please contact us immediately by
emailing privacy@hashicorp.com or by using the contact information provided
below.
NOTICE TO ALL NON-U.S. RESIDENTS
Our servers are located in the U.S. If you are located outside of the U.S.,
please be aware that any information provided to us, including Personal
Information, will be transferred from your country of origin to the U.S.
HashiCorp transfers and processes data, including the data transfers under the
EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S.
DPF, the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), the UK and EU
General Data Protection Regulation (GDPR), and in accordance with additional
applicable laws and regulations.
NOTICE FOR RESIDENTS OF THE EUROPEAN AND SWISS ECONOMIC AREAS
In order to comply with European Union and Swiss data protection laws,
HashiCorp, Inc. utilizes a comprehensive data protection addendum (DPA) that
includes compliant Standard Contractual Clauses (SCCs) for all third parties
collecting, storing, or processing personal information. HashiCorp complies with
the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the
EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set
forth by the U.S. Department of Commerce. HashiCorp has certified to the U.S.
Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework
Principles (EU-U.S. DPF Principles) with regard to the processing of personal
data received from the European Union and the United Kingdom in reliance on the
EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. HashiCorp has certified to
the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy
Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing
of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If
there is any conflict between the terms in this privacy policy and the EU-U.S.
DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall
govern. To learn more about the Data Privacy Framework (DPF) program, and to
view our certification, please visit https://www.dataprivacyframework.gov/.
HashiCorp is responsible and may be held liable for the processing of Personal
Information we receive under DPF, and the subsequent transfers to a third-party
acting as an agent on our behalf. With respect to Personal Information received
or transferred pursuant to the DPF Frameworks, HashiCorp is subject to the
regulatory enforcement and investigatory powers of the U.S. Federal Trade
Commission, or any other authorized U.S. statutory body. In certain situations,
HashiCorp may be required to disclose Personal Information in response to lawful
requests by public authorities, including to meet national security or law
enforcement requirements.
NOTICE FOR CALIFORNIA RESIDENTS
The California Consumer Privacy Act (CCPA), as amended by the California
Privacy Rights Act (CPRA), is a data privacy law that applies to certain
businesses which collect Personal Information from California residents. Your
rights under the CPRA are described below.
Please note that HashiCorp does not rent or sell any Personal Information.
In addition, California Civil Code Section 1798.83, also known as the “Shine The
Light” law, permits California residents to request and obtain from us, once a
year and free of charge, 1) information about categories of Personal Information
(if any) we disclosed to third parties for direct marketing purposes, and 2) the
names and addresses of the third parties with which we shared Personal
Information in the preceding calendar year.
If you are under 18 years of age, reside in California, and have a registered
account with our Websites, you have the right to request removal of unwanted
data that you publicly post on our Websites. To request removal of such data,
please visit privacy.hashicorp.com to initiate the deletion directly, or contact
us using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on our Websites, but please be
aware that the data may not be completely or comprehensively removed from our
systems due to legal and regulatory requirements.
If you are a California resident and would like to make a request, please
visit privacy.hashicorp.com to initiate the request directly or submit your
request in writing to us using the contact information provided below.
INTERNATIONAL TRANSFERS
HashiCorp is headquartered in the United States and much of the data we process
will be transferred or processed in the United States. We also store and process
personal data in: (i) any country where we have active employees, and (ii) any
country in which we engage service providers. As a result, we may transfer,
access, or store personal data outside of the European Economic Area (“EEA”),
Switzerland, the United Kingdom, or other countries that require legal
protections for international data transfer. Please refer to our Transfer Impact
Assessment (TIA) for further information. For international transfers of
personal data, we implement measures as necessary to ensure we provide
appropriate safeguards for the transferred personal data by using one of the
following approaches:
* We may enter into agreements with Standard Contractual Clauses or another
lawful transfer mechanism approved by the European Commission, and as agreed
with customers.
* We may transfer personal data to countries with privacy laws that have been
recognized by the country from which the data was transferred as providing
similar data protections (“adequacy”).
* We may rely on other transfer mechanisms approved by regulatory authorities
in the country from which the data are transferred.
This applies only to HashiCorp practices, technologies, and services. This does
not include links to websites and online services that are operated by other
companies not under the control or direction of HashiCorp. If you provide or
submit personal information to those websites or online services, the privacy
policies on those websites or online services apply to your personal
information. We encourage you to carefully read the privacy policies of any
website you visit.
YOUR RIGHTS
We recognize, under the EU-U.S. Data Privacy Framework Principles, the
Swiss-U.S.Data Privacy Framework Principles, CCPA, the EU GDPR, the UK GDPR, the
Brazilian General Data Protection Law (LGPD), and other applicable privacy laws,
that you may have certain rights in regards to your Personal Information. We
feel that your privacy and ability to preserve and exercise your rights is very
important. You are encouraged to review and understand these rights as they
pertain to you and your Personal Information. In certain circumstances, these
rights include, but are not limited to:
* Right to be Informed: This means we have to tell you why we process your
Personal Information, our retention periods, and who it will be shared with.
* Right to Access: This means we have to provide you with a copy of your
Personal Information we process upon your request.
* Right to Rectification: This allows you to have inaccurate Personal
Information rectified, or completed if it is incomplete.
* Right to Erasure: This allows you to have your Personal Information erased.
* Right to Restrict Processing: This means you can limit the way we use their
data.
* Right to Data Portability: This allows you to receive a copy of your Personal
Information in a structured, commonly used and machine-readable format and
gives you the right to transmit the data to another controller without
hindrance.
* Right to Object: This allows you to object to the processing of your Personal
Information at any time.
* Right to Non-Discrimination: The CPRA prohibits covered businesses from
discriminating against consumers for exercising their CPRA rights. This means
we cannot charge a different price, deny access to our products, or impose
penalties for exercising your rights under the CPRA.
* Right to Withdraw Consent: This means you can withdraw your consent at any
time.
In support of these rights, you may exercise any of the above rights, with
respect to your Personal Information. You may update, correct, or delete your
Personal Information; if you wish to delete or suspend your account, please note
that we may retain certain information as required by law or for legitimate
business purposes. If you have become aware that an account has been created
about you without your knowledge or consent, you may contact us to request
deletion of that said account. You may visit privacy.hashicorp.com to initiate
the deletion or contact us by emailing privacy@hashicorp.com
For your protection, we may only respond with the Personal Information
associated with the particular email address that you use to send us your
request, and we may need to verify your identity before implementing your
request. We will respond to your request within 30 days.
A note for cloud product users before submitting a request:
In order to process a user’s request to delete personal information within
HashiCorp Cloud Product/HCP Terraform under the purview of GDPR, HashiCorp first
requires that any of the following conditions (should they exist) be resolved:
* User is the owner of an HCP Organization that has unpaid invoices or failed
payments.
* Please pay your unpaid invoices before submitting a GDPR request for
deletion of personal information.
* User is the owner of an HCP Organization that has other users.
* User is the owner of an HCP Organization that is linked to an active
Contract.
* User is the owner of an HCP Organization that is linked to a HCP Terraform
Organization for billing.
* User is the owner of an HCP Organization that has running resources (Consul,
Vault, Packer, TFC, Service Principals, etc).
* User is the owner of an HCP Organization that has unpaid usage.
* Please delete all running resources and remove your credit card on file to
get that usage invoiced, then pay the invoice before submitting a GDPR
request for deletion of personal information.
* User is the owner of a TFC Organization.
Details about managing your payment methods may be found here. For inquiries
regarding these items please reach out to support@hashicorp.com.
CHANGES TO THIS POLICY
If we make material changes to this Policy, we will revise the “Last Updated”
date at the top of this Policy, and in some cases, where required by law, we may
provide you with more prominent notice (such as adding a statement to our
homepage or sending you an email notification). Any changes or modifications
will be effective immediately upon posting of the updated Privacy Policy.
We encourage you to review the Policy whenever you access the Websites to stay
informed about our information practices and the ways you can help protect your
privacy.
CONTACT US
For any and all privacy-related matters, questions or comments, or to exercise a
right under the EU’s GDPR, the UK’s GDPR or the CPRA, you may contact us in
writing or by email. Our contact information is as follow:
HashiCorp, Inc.
℅ Security and Privacy Office
101 Second Street, Suite 700
San Francisco, CA 94105
United States
Phone: +1 (415) 301-3250
Email: privacy@hashicorp.com
Website: privacy.hashicorp.com
If you are a resident of the European Economic Area, please contact our EU/UK
representative:
Technology Law Boutique
Beekstraat 11, 2800 Mechelen, Belgium
VAT: BE0648.736.691
Phone: +32 473 88 69 65
Email: edaems@techlawboutique.com stephanie@techlabboutique.com
Website: www.technologylawboutique.com
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, HashiCorp commits to resolve DPF Principles-related
complaints about our collection and use of your personal information. EU and UK
individuals and Swiss individuals with inquiries or complaints regarding our
handling of personal data received in reliance on the EU-U.S. DPF and the UK
Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact
HashiCorp.com at: [privacy@hashicorp.com](mailto:privacy@hashicorp.com).
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, HashiCorp commits to refer unresolved complaints concerning
our handling of personal data received in reliance on the EU-U.S. DPF and the UK
Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to TRUSTe, an alternative
dispute resolution provider based in the United States. If you do not receive
timely acknowledgment of your DPF Principles-related complaint from us, or if we
have not addressed your DPF Principles-related complaint to your satisfaction,
please visit https://feedback-form.truste.com/watchdog/request for more
information or to file a complaint. The services of TRUSTe are provided at no
cost to you.
If these processes do not result in a resolution, you may then contact your
local data protection authority, the U.S. Department of Commerce, and/or the
Federal Trade Commission for assistance. Under certain conditions, you may
invoke binding arbitration when other dispute resolution procedures have been
exhausted and upon written notice to HashiCorp at
[privacy@hashicorp.com](mailto:privacy@hashicorp.com).
Virginia Residents: If you wish to file a complaint regarding inaction on a
consumer request (S.B. 1392 § 59.1-573(C)) you may contact the Attorney General
of Virginia
at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.
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