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104.26.6.164  Public Scan

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Submitted URL: http://tidio.com/
Effective URL: https://www.tidio.com/
Submission: On September 17 via api from US — Scanned from DE

Form analysis 6 forms found in the DOM

<form>
  <fieldset>
    <legend class="visuallyhidden">Consent Selection</legend>
    <div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonNecessary"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Necessary</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper CybotCookiebotDialogBodyLevelButtonSliderWrapperDisabled"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessary"
            class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonPreferences"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Preferences</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferences" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonPreferencesInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonStatistics"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Statistics</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatistics" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonStatisticsInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonMarketing"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Marketing</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketing" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonMarketingInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
    </div>
  </fieldset>
</form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
    class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferencesInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonPreferences"
    checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatisticsInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonStatistics"
    checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketingInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonMarketing" checked="checked"
    tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
    class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

Text Content

 * Consent
 * Details
 * [#IABV2SETTINGS#]
 * About


THIS WEBSITE USES COOKIES

Some of them are required to ensure the website’s proper functioning (the
so-called necessary cookies). Others (e.g., for statistical and marketing
purposes) are only used with your consent.

You will find more information on how we use cookies here: Privacy Policy
Consent Selection
Necessary

Preferences

Statistics

Marketing

Manage cookies
Necessary 24

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Cookiebot
1
CookieConsentStores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
Google
1
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
LinkedIn
2
li_gcStores the user's cookie consent state for the current domain
Expiry: 180 daysType: HTTP
bscookiePending
Expiry: 1 yearType: HTTP
Typeform
1
AWSALBTGCORSRegisters which server-cluster is serving the visitor. This is used
in context with load balancing, in order to optimize user experience.
Expiry: 7 daysType: HTTP
YouTube
1
CONSENTUsed to detect if the visitor has accepted the marketing category in the
cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
cdn.rudderlabs.com
1
test_rudder_cookieThis cookie determines whether the browser accepts cookies.
Expiry: 1 yearType: HTTP
g2crowd.com
vimeo.com

2
__cf_bm [x2]This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
homepage-cdn.tidio.com
7
#.#-#-#-#-#.ackUsed to contain user’s survey and quiz answers in Local Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.inProgressUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.queueUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimEndUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimStartUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
object(quot;#-#-#T#:#:#.#Zquot;)Holds the users timezone.
Expiry: PersistentType: HTML
AWSALBTGRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 7 daysType: HTTP
tidio.com
4
_gaexpThis cookie is used by Google Analytics to determine if the visitor is
involved in their marketing experiments.
Expiry: 30 daysType: HTTP
AB_REPOSITIONINGPending
Expiry: 2 monthsType: HTTP
ab-homepagePending
Expiry: SessionType: HTTP
ab-optimizePending
Expiry: SessionType: HTTP
www.tidio.com
1
debugThis cookie is used to detect errors on the website - this information is
sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
www.tidio.com
widget-v4.tidiochat.com

2
tidio_state_#_widget_position [x2]Contains the visual and functionality settings
for the chat function on the website.
Expiry: PersistentType: HTML
x.clearbitjs.com
1
pfjs%3AcookiesUsed to check if the user's browser supports cookies.
Expiry: 1 yearType: HTTP
Preferences 14

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
YouTube
10
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 180 daysType: HTTP
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user
has seen.
Expiry: SessionType: HTTP
ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devicesStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-idStores the user's video player preferences using embedded
YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-periodStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-appStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
yt-remote-session-nameStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
homepage-cdn.tidio.com
1
NEXT_LOCALEThis cookie is used to determine the preferred language of the
visitor and sets the language accordingly on the website, if possible.
Expiry: 1 yearType: HTTP
www.tidio.com
1
i18nextLngDetermines the preferred language of the visitor. Allows the website
to set the preferred language upon the visitor's re-entry.
Expiry: PersistentType: HTML
www.tidio.com
widget-v4.tidiochat.com

2
tidio_state_# [x2]Remembers whether the user has minimized or closed chat-box or
pop-up messages on the website.
Expiry: PersistentType: HTML
Statistics 25

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Google
1
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 25 monthsType: HTTP
LinkedIn
2
AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 30 daysType: HTTP
ln_orRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
Microsoft
4
c.gifCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: SessionType: Pixel
_clckCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
_clskRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
CLIDPending
Expiry: 1 yearType: HTTP
Twitter Inc.
1
personalization_idThis cookie is set by Twitter - The cookie allows the visitor
to share content from the website onto their Twitter profile.
Expiry: 400 daysType: HTTP
Typeform
2
dd_cookie_test_#Registers data on visitors' website-behaviour. This is used for
internal analysis and website optimization.
Expiry: 1 dayType: HTTP
tracking_session_idDetermines when the visitor last visited the different
subpages on the website, as well as sets a timestamp for when the session
started.
Expiry: 1 dayType: HTTP
homepage-cdn.tidio.com
14
rl_anonymous_idRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_traitRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_traitRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_user_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
amplitude_unsent_#Registers data on visitors' website-behaviour. This is used
for internal analysis and website optimization.
Expiry: PersistentType: HTML
amplitude_unsent_identify_#Registers data on visitors' website-behaviour. This
is used for internal analysis and website optimization.
Expiry: PersistentType: HTML
_tldtest_#Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: HTTP
amp_#Registers statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 yearType: HTTP
amp_cookie_test# [x2]Registers statistical data on users' behaviour on the
website. Used for internal analytics by the website operator.
Expiry: 1 yearType: HTTP
amplitude_#Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 1 yearType: HTTP
_cltkRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: HTML
tdRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: Pixel
x.clearbitjs.com
1
cb%3AtestCollects data on the user's visits to the website, such as the number
of visits, average time spent on the website and what pages have been loaded
with the purpose of generating reports for optimising the website content.
Expiry: 1 yearType: HTTP
Marketing 66

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
G2Crowd
1
_session_idStores visitors' navigation by registering landing pages - This
allows the website to present relevant products and/or measure their
advertisement efficiency on other websites.
Expiry: 14 daysType: HTTP
Google
3
IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
_gaRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 25 monthsType: HTTP
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
LinkedIn
4
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
li_sugrCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 3 monthsType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
request forgery. This cookie is essential for the security of the website and
visitor.
Expiry: 30 daysType: HTTP
Microsoft
9
MR [x2]Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 7 daysType: HTTP
MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
SRM_BTracks the user’s interaction with the website’s search-bar-function. This
data can be used to present the user with relevant products or services.
Expiry: 1 yearType: HTTP
ANONCHKRegisters data on visitors from multiple visits and on multiple websites.
This information is used to measure the efficiency of advertisement on websites.
Expiry: 1 dayType: HTTP
SMRegisters a unique ID that identifies the user's device during return visits
across websites that use the same ad network. The ID is used to allow targeted
ads.
Expiry: SessionType: HTTP
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTTP
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTTP
Tiktok
3
ttwidUsed by the social networking service, TikTok, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
__tt_embed__mountingRegisters data on the performance of the website’s embedded
video-content.
Expiry: SessionType: HTML
__tt_embed__storage_testRegisters data on the performance of the website’s
embedded video-content.
Expiry: SessionType: HTML
Twitter Inc.
4
muc_adsCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 400 daysType: HTTP
guest_idCollects data related to the user's visits to the website, such as the
number of visits, average time spent on the website and which pages have been
loaded, with the purpose of personalising and improving the Twitter service.
Expiry: 400 daysType: HTTP
guest_id_adsCollects information on user behaviour on multiple websites. This
information is used in order to optimize the relevance of advertisement on the
website.
Expiry: 400 daysType: HTTP
guest_id_marketingCollects information on user behaviour on multiple websites.
This information is used in order to optimize the relevance of advertisement on
the website.
Expiry: 400 daysType: HTTP
Typeform
2
attribution_user_idUsed in context with the website’s pop-up questionnaires and
messengering. The data is used for statistical or marketing purposes.
Expiry: 1 yearType: HTTP
tf_respondent_ccUsed to implement forms on the website.
Expiry: 6 monthsType: HTTP
YouTube
10
LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded content.
Expiry: SessionType: HTTP
LogsDatabaseV2:V#||LogsRequestsStorePending
Expiry: PersistentType: IDB
nextIdUsed to track user’s interaction with embedded content.
Expiry: SessionType: HTTP
remote_sidNecessary for the implementation and functionality of YouTube
video-content on the website.
Expiry: SessionType: HTTP
requestsUsed to track user’s interaction with embedded content.
Expiry: SessionType: HTTP
ServiceWorkerLogsDatabase#SWHealthLogNecessary for the implementation and
functionality of YouTube video-content on the website.
Expiry: PersistentType: IDB
TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.
Expiry: 1 dayType: HTTP
VISITOR_PRIVACY_METADATAPending
Expiry: 180 daysType: HTTP
yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from
YouTube the user has seen.
Expiry: PersistentType: HTML
YtIdbMeta#databasesUsed to track user’s interaction with embedded content.
Expiry: PersistentType: IDB
byteoversea.com
tiktok.com

2
msToken [x2]Collects information on user behaviour on multiple websites. This
information is used in order to optimize the relevance of advertisement on the
website.
Expiry: 10 daysType: HTTP
homepage-cdn.tidio.com
13
_uetsidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
rl_page_init_referrerRegisters how the user has reached the website to enable
pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
rl_page_init_referring_domainRegisters how the user has reached the website to
enable pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
1/i/adsct [x2]Collects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Expiry: SessionType: Pixel
#-visitorIdPending
Expiry: PersistentType: HTML
cb_group_propertiesCollects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: PersistentType: HTML
cb_user_traitsCollects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: PersistentType: HTML
sf16-website-login.neutral.ttwstatic.com
7
__tea_cache_first_#Used by the social networking service, TikTok, for tracking
the use of embedded services.
Expiry: PersistentType: HTML
__tea_cache_tokens_#Pending
Expiry: PersistentType: HTML
__tea_session_id_#Used by the social networking service, TikTok, for tracking
the use of embedded services.
Expiry: SessionType: HTML
HYBRID_SLARDAR_WEBtiktok_pns_web_runtimeUsed by the social networking service,
TikTok, for tracking the use of embedded services.
Expiry: PersistentType: HTML
PUMBAA_FREQUsed by the social networking service, TikTok, for tracking the use
of embedded services.
Expiry: PersistentType: HTML
SLARDARtiktok_web_embedUsed by the social networking service, TikTok, for
tracking the use of embedded services.
Expiry: PersistentType: HTML
xmsiUsed by the social networking service, TikTok, for tracking the use of
embedded services.
Expiry: PersistentType: HTML
www.tidio.com
2
__tea_sdk_ab_version_#Collects data on visitors' preferences and behaviour on
the website - This information is used make content and advertisement more
relevant to the specific visitor.
Expiry: PersistentType: HTML
yt.innertube::requestsRegisters a unique ID to keep statistics of what videos
from YouTube the user has seen.
Expiry: PersistentType: HTML
x.clearbitjs.com
3
cb_anonymous_idCollects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: 1 yearType: HTTP
cb_group_idCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: 1 yearType: HTTP
cb_user_idCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 yearType: HTTP
x.clearbitjs.com
cdn.rudderlabs.com

2
__tld__ [x2]Used to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: SessionType: HTTP
Unclassified 18
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
Amazon
3
__podscribe_didPending
Expiry: 1 yearType: HTTP
__podscribe_tidio_landing_urlPending
Expiry: 1 yearType: HTTP
__podscribe_tidio_referrerPending
Expiry: 1 yearType: HTTP
homepage-cdn.tidio.com
4
rl_sessionPending
Expiry: PersistentType: HTML
amp_14bf63_tidio.comPending
Expiry: 1 yearType: HTTP
initial_acquisition_sourcePending
Expiry: 1 yearType: HTTP
tid_uuidPending
Expiry: 1 dayType: HTTP
podscribe.com
3
_podscribe_didPending
Expiry: 1 yearType: HTTP
_podscribe_tidio_landing_urlPending
Expiry: 1 yearType: HTTP
_podscribe_tidio_referrerPending
Expiry: 1 yearType: HTTP
www.tidio.com
6
SLARDARwebmssdkPending
Expiry: PersistentType: HTML
%22initial_acquisition_page_url%22:%22https://www.tidio.com/panel/login?redirectToPending
Expiry: 1 yearType: HTTP
%22initial_acquisition_page_url%22:%22https://www.tidio.com/panel/register/?sourcePending
Expiry: 1 yearType: HTTP
%22initial_acquisition_page_url%22:%22https://www.tidio.com/panel/register/?th_crpPending
Expiry: 1 yearType: HTTP
%22initial_acquisition_page_url%22:%22https://www.tidio.com/panel/register?sourcePending
Expiry: 1 yearType: HTTP
%22initial_acquisition_page_url%22:%22https://www.tidio.com/panel/register-mail/?th_crpPending
Expiry: 1 yearType: HTTP
www.tidio.com
widget-v4.tidiochat.com

2
tidio_state_w0i4b7fdeerfqqn4w8lwb7ahjasjnrmd_cache [x2]Pending
Expiry: PersistentType: HTML
Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#]
List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]
Cookie declaration last updated on 07.09.23 by


[#IABV2_TITLE#]

[#IABV2_BODY_INTRO#]
[#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#]
[#IABV2_BODY_PREFERENCE_INTRO#]
[#IABV2_LABEL_PURPOSES#]
[#IABV2_BODY_PURPOSES_INTRO#]
[#IABV2_BODY_PURPOSES#]
[#IABV2_LABEL_FEATURES#]
[#IABV2_BODY_FEATURES_INTRO#]
[#IABV2_BODY_FEATURES#]
[#IABV2_LABEL_PARTNERS#]
[#IABV2_BODY_PARTNERS_INTRO#]
[#IABV2_BODY_PARTNERS#]

Cookies are small text files that can be used by websites to make a user's
experience more efficient.

The law states that we can store cookies on your device if they are strictly
necessary for the operation of this site. For all other types of cookies we need
your permission.

This site uses different types of cookies. Some cookies are placed by third
party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration
on our website.

Learn more about who we are, how you can contact us and how we process personal
data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your
consent.

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Tidio - AI powered Customer Service platform


COMBINE AI AND HUMAN SUPPORT FOR EXCELLENT CUSTOMER SERVICE

 * Solve up to 70% of customer problems with conversational AI
 * Provide hands-on support with live chat and helpdesk

Get started

Free plan available. No card required



4.8 from 1,626+ reviews

4.7 from 1,397+ reviews

4.8 from 395+ reviews


ACHIEVE MORE WITH YOUR CURRENT TEAM. SOLVE CUSTOMER PROBLEMS IN SECONDS WITH AI


ANSWER QUESTIONS IN SECONDS WITH LYRO AI

Reply to customer messages with a conversational AI that sounds human. Lyro
answers up to 70% of customer questions with natural conversations, freeing your
agents to solve complex tickets.

Automate questions with Lyro AI



SLASH YOUR RESPONSE TIME WITH SMART VIEWS

Understand what customers want before you open their messages. Tidio detects the
topic of every message. It sorts conversations based on customer intent so you
can respond faster.

Improve your response time with Tidio AI



TURN CONVERSATIONS INTO SALES OPPORTUNITIES WITH LIVE CHAT AND CHATBOTS


ENGAGE WEBSITE VISITORS WITH LIVE CHAT

Track users across your website and see what pages they’re browsing in real
time.   Engage your visitors through the live chat widget and offer personalized
discounts based on their activity to turn them into loyal customers.




GENERATE MORE LEADS WITH CHATBOTS

Use 35+ pre-defined chatbot templates to generate leads and reduce cart
abandonment.   Set up custom greetings for new and returning visitors.
Automatically recommend related products and offer discounts to increase your
conversions.




OPTIMIZE YOUR SUPPORT PROCESS WITH DEDICATED HELPDESK TOOLS

Manage all your chats with Tidio Multichannel

Connect your account to Tidio Multichannel and see all your WhatsApp, Messenger,
Instagram, email, and live chat messages in one panel.



Improve your team’s efficiency with Ticketing

Turn conversations into tickets and assign them to the right team members. Set
priorities, add notes, and assign tags to follow up on chats.



Assess your team’s performance with Analytics

Make data-driven decisions. View conversation-related metrics and see how users
rate your helpdesk system.




GROW WITH CUSTOMER EXPERIENCE SOLUTION TAILORED TO YOUR BUSINESS: TIDIO+

Access custom limits for agent seats and chatbots. Unlock premium features.
Simplify your customer service with Tidio AI. Work with a dedicated team to
automate your business.

Discover Tidio+



WHY ONLINE STORES LOVE TIDIO

“We were searching for something that would give us the possibility to use
automations as well as human interactions — and Tidio was the best solution for
that.”

Lorenzo Colucci,
Co-founder and CMO of Ad Hoc Atelier




TIDIO INTEGRATES WITH ALL YOUR WORK TOOLS

Connect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.


See all integrations


THERE ARE 3142+ REASONS TO LOVE TIDIO

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing
us from the beginning its very easy installation and its great design that far
surpasses that of many other Chat that even adapts very well to the design that
has in our page and any other than the one in which it is implemented. Your
messaging system is also very good making any conversions you have with the
client more efficient, and with the ability to program a message for cases where
you are not available to perform customer service has been an excellent
lifesaver and It helps not to lose potential customers.

Source: G2

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that
you can solve all of their doubts and try to sell them your product. I also find
very helpful the fact that you can check the location of the visitor that's
chatting in your Tidio Live Chat.

Source: G2

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes
AND that included chatting with their amazing tech support. We are starting with
free, see how we do then upgrade!

Source: G2

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The
design and animation of the chat widget are also very good. It also has a good
chatbot flow builder. The analytics part of the dashboard is very useful. It
helps to generate insights into the chatbot.

Source: G2

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very
affordable, especially compared to most other similar software that is at a
higher price point with less functionality. Initial buildout time is very quick
and changes are easy. Our company account has been evolving since we started it,
with more people being added and more automations being created. Whenever I need
to contact support, the answer is always immediate and very helpful.

Source: G2

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way,
when a customer has any questions im already there and ready to answer. I also
find really useful that they also have an app, so i can answer both from my
phone and laptop. I could continue explaining the benefits for a long time, but
to sum it all app, i just think that Tidio is the best software for you to
generate more sales on your store, and have a great customer service

Source: G2

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works
like a charm, and we couldn't be happier with Tidio's support team. Also, the
pricing is fair.

Source: G2

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent
that supports the client, it is very easy to work since the platform is very
pleasing to the eye and makes it easy to navigate the entire platform. In
addition we can use the chat bot to attend and capture the customer's attention
and even give basic and fast response.

Source: G2

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my
clients for its ease of use and excellent support. I've not used it yet with
shopping carts but I can really imagine it being awesome - will definately test
it out.

Source: G2

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the
online chat. With Tidio we have everything in one, chat, emails, ticket system
and Messenger. Its design is beautiful and can be customized or adapted to the
appearance of your company. If you do not have available agents you can
configure messages without connection, Tidio is compatible with mobile devices,
Windows, iSO and Mac so you can always communicate with your customers without
compatibility problems.

Source: G2

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live
chat in multiple language + email marketing service with ready built tempaltes
and above all, a perfect support team that are always online for you to help.

Source: G2

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the
desktop, browser, and phone. The technology is fresh and modern and easy to
customize.

Source: G2

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with
our customers on the web. It is fast and simple, it does not consume resources
in our hosting. It was easy to install and configure it to the design of our
website. We use the trial version and without doubt then we acquired a payment
plan since we wanted to have the best features.

Source: G2

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty
attractive design and makes it comfortable and pleasant to work with, besides
that we can customize it. It was very easy to implement it on our website with a
code that we offer and the best of all is its main feature, the power to
communicate with customers who visit our website in real time in search of a
service or product.

Source: G2

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat
programs. It is very modern, easy to use and install (we only upload a code to
our site and voila!), And its design adapted very well to that of our company.
With Tidio it is very easy to communicate with people who visit our site in real
time, we can provide support, specify sales and resolve concerns. With Tidio we
improved our sales because it allowed us to improve our communication.

Source: G2

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing
us from the beginning its very easy installation and its great design that far
surpasses that of many other Chat that even adapts very well to the design that
has in our page and any other than the one in which it is implemented. Your
messaging system is also very good making any conversions you have with the
client more efficient, and with the ability to program a message for cases where
you are not available to perform customer service has been an excellent
lifesaver and It helps not to lose potential customers.

Source: G2

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that
you can solve all of their doubts and try to sell them your product. I also find
very helpful the fact that you can check the location of the visitor that's
chatting in your Tidio Live Chat.

Source: G2

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes
AND that included chatting with their amazing tech support. We are starting with
free, see how we do then upgrade!

Source: G2

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The
design and animation of the chat widget are also very good. It also has a good
chatbot flow builder. The analytics part of the dashboard is very useful. It
helps to generate insights into the chatbot.

Source: G2

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very
affordable, especially compared to most other similar software that is at a
higher price point with less functionality. Initial buildout time is very quick
and changes are easy. Our company account has been evolving since we started it,
with more people being added and more automations being created. Whenever I need
to contact support, the answer is always immediate and very helpful.

Source: G2

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way,
when a customer has any questions im already there and ready to answer. I also
find really useful that they also have an app, so i can answer both from my
phone and laptop. I could continue explaining the benefits for a long time, but
to sum it all app, i just think that Tidio is the best software for you to
generate more sales on your store, and have a great customer service

Source: G2

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works
like a charm, and we couldn't be happier with Tidio's support team. Also, the
pricing is fair.

Source: G2

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent
that supports the client, it is very easy to work since the platform is very
pleasing to the eye and makes it easy to navigate the entire platform. In
addition we can use the chat bot to attend and capture the customer's attention
and even give basic and fast response.

Source: G2

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my
clients for its ease of use and excellent support. I've not used it yet with
shopping carts but I can really imagine it being awesome - will definately test
it out.

Source: G2

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the
online chat. With Tidio we have everything in one, chat, emails, ticket system
and Messenger. Its design is beautiful and can be customized or adapted to the
appearance of your company. If you do not have available agents you can
configure messages without connection, Tidio is compatible with mobile devices,
Windows, iSO and Mac so you can always communicate with your customers without
compatibility problems.

Source: G2

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live
chat in multiple language + email marketing service with ready built tempaltes
and above all, a perfect support team that are always online for you to help.

Source: G2

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the
desktop, browser, and phone. The technology is fresh and modern and easy to
customize.

Source: G2

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with
our customers on the web. It is fast and simple, it does not consume resources
in our hosting. It was easy to install and configure it to the design of our
website. We use the trial version and without doubt then we acquired a payment
plan since we wanted to have the best features.

Source: G2

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty
attractive design and makes it comfortable and pleasant to work with, besides
that we can customize it. It was very easy to implement it on our website with a
code that we offer and the best of all is its main feature, the power to
communicate with customers who visit our website in real time in search of a
service or product.

Source: G2

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat
programs. It is very modern, easy to use and install (we only upload a code to
our site and voila!), And its design adapted very well to that of our company.
With Tidio it is very easy to communicate with people who visit our site in real
time, we can provide support, specify sales and resolve concerns. With Tidio we
improved our sales because it allowed us to improve our communication.

Source: G2



MAXIMIZE YOUR SUPPORT CAPACITY WITHOUT EXTRA HIRING

Try Tidio for free for 7 days. Then upgrade to a paid plan or continue with our
free-forever version.

Get started

Free plan available. No card required

Boosted with AI

24h/5 support

Easy to use

Super lightweight

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Contact salesPricing

★★★★★
★★★★★

4.8 on Shopify

4.7 on G2

4.8 on Capterra



Join 300k+ businesses that use Tidio

Improve your business with sales, support, and customer service automation

Get started for free

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