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SAP PRIVACY STATEMENT





EFFECTIVE DATE: DECEMBER 3, 2021

To view the previous version of this Privacy Statement, click here.




SAP PRIVACY STATEMENT

Protecting the individual's privacy is crucial to the future of business. We
have created this Privacy Statement to demonstrate our firm commitment to the
individual`s right to data protection and privacy. This Privacy Statement
outlines how we handle information that can be used to directly or indirectly
identify an individual.





 * A. General Information
 * B. Processing based on a statutory permission
 * C. Processing based on consent
 * D. Cookies and similar tools
 * E. Additional Country and Regional Specific Provisions




A. GENERAL INFORMATION

Who is the Data Controller? The data controller of www.sap.com is SAP SE,
Dietmar-Hopp-Allee 16 Walldorf 69190, Germany (“SAP”). Where a registration form
is presented on this website, the data controller may vary depending on the
actual offering or the purpose of the data collection, but it is in any case
displayed on the individual registration form’s privacy statement. The SAP
Group’s data protection officer can be reached at privacy@sap.com.

 

What Personal Data does SAP collect? When you visit SAP’s websites, SAP stores
certain information about your browser, the operating system, and your IP
address.

 

If you use a registration form, SAP will collect the information you provide to
SAP, which consists of your first and last name, email addresses, telephone
numbers, location (country, state/province, city), company name, job title and
role, department and function, current relationship to SAP, and your company’s
industry. If you provide a credit card number or bank details to order goods or
services from SAP, then SAP will collect this information to process your
payment for the requested goods or services.

 

Why does SAP need your Personal Data? SAP requires your Personal Data to provide
you with access to this site; to deliver any ordered goods or services; and to
comply with statutory obligations, including checks required by applicable
export laws.  Further information on why SAP needs your Personal Data can be
found in Section B, below, if SAP’s use of your Personal Data is based on a
statutory permission. Further information on why SAP needs your Personal Data
can be found in Section C, below, if SAP’s use of your Personal Data is based on
your consent. If SAP’s use of your Personal Data is based on consent, the
information in this Privacy Statement on respective consent statements for
certain types of Personal Data uses can also be found in the Consent Resource
Center.  As a general matter and although providing Personal Data is voluntary,
SAP may not be able to perform or satisfy your request without it; for example,
SAP might require your Personal Data to process an order you place, or to
provide you with access to a web offering you requested. In these cases, it is
not possible for SAP to satisfy your request without certain Personal Data.

 

Kindly note that you can order goods or services without providing consent into
SAP’s further marketing operations.

 

From What Types of Third Parties does SAP obtain Personal Data?  In most cases
SAP collects Personal Data from you.  SAP might also obtain Personal Data from a
third party, if the applicable national law allows SAP to do so.  SAP will treat
this Personal Data according to this Privacy Statement, plus any additional
restrictions imposed by the third party that provided SAP with it or the
applicable national law. These third-party sources include:

 * SAP and/or SAP Group’s business dealings with your employer
 * third parties you directed to share your Personal Data with SAP

 

How long will SAP store my Personal Data? SAP will only store your Personal Data
for as long as it is required:

 * to make goods and services requested available to you, including use of
   sap.com;
 * for SAP to comply with its statutory obligations resulting inter alia from
   applicable export laws;
 * until you object against such use by SAP, if SAP’s use of your Personal Data
   is based on SAP’s legitimate business interest as further stated in this
   Privacy Statement;
 * until you revoke your consent granted in this Privacy Statement, if SAP is
   processing your Personal Data based on your consent

SAP will also retain your Personal Data for additional periods if it is required
by mandatory law to retain your Personal Data longer or where your Personal Data
is required for SAP to assert or defend against legal claims. SAP will retain
your Personal Data until the end of the relevant retention period or until the
claims in question have been settled.

 

Who are the recipients of your Personal Data and where will it be processed?
Your Personal Data will be passed on to the following categories of third
parties to process your Personal Data:

 * companies within the SAP Group
 * third-party service providers; e.g., for consulting services and other
   additional related services, for the provision of the website or newsletter
   dispatch

As part of a global group of companies operating internationally, SAP has
affiliates (the “SAP Group”) and third-party service providers outside of the
European Economic Area (the “EEA”) or from a region with a legal restriction on
international data transfers and will transfer your Personal Data to countries
outside of the EEA. If these transfers are to a country for which the EU
Commission has not issued an adequacy decision, SAP uses the EU standard
contractual clauses to contractually require a level of data protection
consistent with the EEA to your Personal Data. You can obtain a copy (redacted
to remove commercial or irrelevant information) of such standard contractual
clauses by sending a request to privacy@sap.com. You can also obtain more
information from the European Commission on the international dimension of data
protection here.

 

What are your data protection rights?

 

You can request from SAP access at any time to information about which Personal
Data SAP processes about you and the correction or deletion of such Personal
Data. Please note, however, that SAP can or will delete your Personal Data only
if there is no statutory obligation or prevailing right of SAP to retain it.
Kindly note further that if you request for SAP to delete your Personal Data,
you will not be able to continue to use any SAP service that requires SAP’s use
of your Personal Data.

 

If SAP uses your Personal Data based on your consent or to perform a contract
with you, you can further request from SAP a copy of the Personal Data you
provided to SAP.  In this case, please contact the email address below and
specify the information or processing activities to which your request relates,
the format in which you would like to receive this information, and whether the
Personal Data should be sent to you or another recipient. SAP will carefully
consider your request and discuss with you how it can best fulfill it.

 

Furthermore, you can request from SAP that SAP restricts your Personal Data from
any further processing in any of the following events: (i) you state the
Personal Data SAP has about you is incorrect, subject to the time SAP requires
to check the accuracy of the relevant Personal Data, (ii) there is no legal
basis for SAP processing your Personal Data and you demand SAP to restrict your
Personal Data from further processing, (iii) SAP no longer requires your
Personal Data but you state you require SAP to retain such data in order to
claim or exercise legal rights or to defend against third party claims, or (iv)
in case you object to the processing of your Personal Data by SAP based on SAP’s
legitimate interest (as further set out below under Section B), subject to the
time required for SAP to determine whether it has a prevailing interest or legal
obligation in processing your Personal Data.

 

Please note, however, that SAP can or will delete your Personal Data only if
there is no statutory obligation or prevailing right of SAP to retain it. Kindly
note further that if you request that SAP deletes your Personal Data, you will
not be able to continue to use any SAP service that requires SAP’s use of your
Personal Data.

 

How can you exercise your data protection rights? Please direct any requests to
exercise your rights to webmaster@sap.com.

 

How will SAP verify requests to exercise data protection rights?  SAP will take
steps to ensure it verifies your identity to a reasonable degree of certainty
before it will process the data protection right you want to exercise.  When
feasible, SAP will match Personal Data provided by you in submitting a request
to exercise your rights with information already maintained by SAP. This could
include matching two or more data points you provide when you submit a request
with two or more data points that are already maintained by SAP. 

 

SAP will decline to process requests that are manifestly unfounded, excessive,
fraudulent, or are not otherwise required by local law.

 

Right to lodge a complaint. If you take the view that SAP is not processing your
Personal Data in accordance with the requirements in this Privacy Statement or
under applicable data protection laws, you can at any time lodge a complaint
with the data protection authority of the EEA country where you live or with the
data protection authority of the country or state where SAP has its registered
seat.

 

Can I use SAP’s goods and services if I am a minor or child?

 

Children. In general, SAP websites and online services are not directed to users
below the age of 16 years, or equivalent minimum age in the relevant
jurisdiction. If you are younger than 16, you cannot register with and use this
websites or online services. 





B. PROCESSING BASED ON A STATUTORY PERMISSION

Why does SAP need to use my Personal Data and on what legal basis is SAP using
it?

 

Processing to fulfill contractual obligations. SAP requires your Personal Data
to deliver goods or services you order under a contract SAP has with you, to
establish a contract for goods or services between you and SAP, or to send you
invoices for ordered goods or services. SAP processes Personal Data to fulfill
contractual obligations pursuant to Article 6(1), lit. b GDPR or under the
equivalent article under other national laws, when applicable.

 

Processing when necessary to fulfill SAP’s contractual obligation includes
responding to your related inquiries, processing your feedback or providing you
with support. This can also include conversation data you may initiate or enable
such as through the chat functionalities on SAP.com or other local SAP web
presences, through contact forms, emails, or by telephone. In this Privacy
Statement, “goods and services” includes access to SAP’s web services,
offerings, contests, sweepstakes, other content, non-marketing related
newsletters, white papers, tutorials, trainings and events.

 

Furthermore, SAP communicates on a regular basis by email with users who
subscribe to its services and will also communicate by phone to resolve your or
other customer complaints or to investigate suspicious transactions.

 

SAP will use your email address to confirm your opening of an account, to send
you notice of payments, to send you information about changes to its products
and services, and to send notices and other disclosures as required by law.
Generally, users cannot opt out of these communications because these
communications are required for the relevant business relationship and not
marketing-related in nature.

 

For marketing-related communications such as emails and phone calls, SAP will
(i) only provide you with such information after you have opted in, if legally
required, and (ii) provide you the opportunity to opt out if you do not want to
receive further marketing-related communications. You can also opt out of
marketing-related communications at any time by updating that preference.

 

Processing to ensure compliance. SAP and its products, technologies, and
services are subject to the export laws of various countries including, without
limitation, those of the European Union and its member states, and of the United
States of America. You acknowledge that, pursuant to the applicable export laws,
trade sanctions, and embargoes issued by these countries, SAP is required to
take measures to prevent entities, organizations, and parties listed on
government-issued sanctioned-party lists from accessing certain products,
technologies, and services through SAP’s websites or other delivery channels
controlled by SAP. This could include (i) automated checks of any user
registration data as set out herein and other information a user provides about
his or her identity against applicable sanctioned-party lists; (ii) regular
repetition of such checks whenever a sanctioned-party list is updated or when a
user updates his or her information; (iii) blocking of access to SAP’s services
and systems in case of a potential match; and (iv) contacting a user to confirm
his or her identity in case of a potential match. Any such use of your Personal
Data is based on the permission to process Personal Data in order to comply with
statutory obligations (Article 6 para. 1 lit. c GDPR or the equivalent articles
under other national laws, when applicable) and SAP‘s legitimate interest
(Article 6 para. 1 lit. f GDPR or the equivalent articles under other national
laws, when applicable).

 

Furthermore, you acknowledge that information required to track your data
protection and privacy choices for processing your Personal Data, or for receipt
of marketing materials (that is to say, depending on the country in which the
relevant SAP Group company operates and whether you have expressly consented to
or opted out of receiving marketing materials) may be exchanged among members of
the SAP Group when necessary to ensure compliance.

 

Processing based on SAP’s legitimate interest. SAP can use your Personal Data
based on its legitimate interest (Article 6 para. 1 lit. f GDPR or the
equivalent article under other national laws, when applicable) as follows:

 * Fraud and Legal Claims.  If required, SAP will use your Personal Data for the
   purposes of preventing or prosecuting criminal activities such as fraud and
   to assert or defend against legal claims.
 * Questionnaires and surveys. SAP could invite you to participate in
   questionnaires and surveys. These questionnaires and surveys will be
   generally designed so they can be answered without any data that can be used
   to identify you. If you nonetheless enter such data in a questionnaire or
   survey, SAP will use this Personal Data to improve its products and services.
 * Contract Performance. If you purchase or intend to purchase goods or services
   from SAP on behalf of a corporate customer or otherwise be the nominated
   contact person for the business relationship between a corporate customer (a
   “Customer Contact”) and SAP, SAP will use your Personal Data for this
   purpose. This includes, for the avoidance of doubt, such steps which are
   required for establishing the relevant business relationship. In case an
   existing Customer Contact informs SAP you are his or her replacement, SAP
   will, from the point in time of such notification, consider you to be the
   relevant Customer Contact for the respective customer until you object as
   further set out below.
   
 * Creation of anonymized data sets. SAP will anonymize Personal Data provided
   under this Privacy Statement to create anonymized data sets, which will then
   be used to improve its and its affiliates’ products and services.
 * Personalized Content. If you opt-in to receive marketing communications such
   as and including newsletters, brochures or white papers from SAP, SAP will
   collect and store details of how you interact with such content to help
   create, develop, operate, deliver and improve our communications with you. 
   This information is aggregated and used to help SAP provide more useful
   information and to understand what is of most interest to you.
 * Recordings for quality improvement purposes. In case of telephone calls or
   chat sessions, SAP will record such calls (after informing you accordingly
   during that call and before the recording starts) or chat sessions to improve
   the quality of SAP’s services.
 * To keep you up-to-date or request feedback. Within an existing business
   relationship between you and SAP, SAP might inform you, where permitted in
   accordance with local laws, about its products or services (including
   webinars, seminars and events) which are similar or relate to such products
   and services you have already purchased or used from SAP. Furthermore, if you
   attend a webinar, seminar or event of SAP, download or view whitepapers,
   newsletters, videos, software free trials, or purchase products or services
   from SAP, SAP might contact you for feedback regarding the improvement of the
   relevant material, product or service.

 

Right to object. You can object to SAP’s use of your Personal Data as set forth
in this section at any time by updating that preference. In this case, SAP will
carefully review your objection and cease further use of the relevant
information, subject to SAP’s compelling legitimate grounds for continued use of
the information, which override your interest in objecting, or if SAP requires
the information for the establishment, exercise or defense of legal claims.

 

Processing under applicable national laws. If the applicable national law allows
SAP to do so, SAP will use information about you for a business purpose, some of
which is Personal Data:

 * to plan and host events
 * to host online forums or webinars
 * for marketing purposes such as to keep you updated on SAP’s latest products
   and services and upcoming events
 * to contact you to discuss further your interest in SAP services and offerings
 * to help SAP create, develop, operate, deliver and improve SAP services,
   products, content and advertising and to improve, upgrade, or enhance the
   service or device that is owned, manufactured, manufactured for, or
   controlled by SAP
 * to provide more personalized information to you
 * for loss prevention
 * for account and network security purposes
 * for internal purposes such as auditing, analysis, and research to improve
   SAP’s products or services
 * to verify your identity and determine appropriate services
 * detecting security incidents, protecting against malicious, deceptive,
   fraudulent, or illegal activity, and prosecuting those responsible for that
   activity
 * debugging to identify and repair errors that impair existing intended
   functionality
 * undertaking internal research for technological development and demonstration
 * undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, manufactured, manufactured for, or
   controlled by SAP





C. PROCESSING BASED ON CONSENT

In the following cases, SAP will process your Personal Data if you granted prior
consent to the specific proposed processing of your Personal Data (Article 6(1)
lit. a GDPR) or the equivalent article under other national laws, when
applicable.  Each below section about a processing operation of Personal Data is
linked to one consent statement in the Consent Resource Center. If you re-open
this Privacy Statement after you initially grant one or more consents, you will
see the full Privacy Statement and not just information on the consents you
granted.

 

News about SAP’s Products and Services. Subject to a respective provision and
your consent, SAP may use your name, email and postal address, telephone number,
job title and basic information about your employer (name, address, and
industry) as well as an interaction profile based on prior interactions with SAP
(prior purchases, participation in webinars, seminars, or events or the use of
(web) services  - further details on this topic can be found in the Cookie
Statement displayed on the relevant SAP website) in order to keep you up to date
on the latest product announcements, software updates, software upgrades,
special offers, and other information about SAP’s software and services
(including marketing-related newsletters) as well as events of SAP and in order
to display relevant content on SAP’s websites. In connection with these
marketing-related activities, SAP may provide a hashed user ID to third party
operated social networks or other web offerings (such as Twitter, LinkedIn,
Facebook, Instagram or Google) where this information is then matched against
the social networks’ data or the web offerings’ own databases in order to
display to you more relevant information.

 

Creating user profiles. SAP offers you the option to use its web offerings
including forums, blogs, and networks (such as the SAP Community) linked to this
website that require you to register and create a user profile. User profiles
provide the option to display personal information about you to other users,
including but not limited to your name, photo, social media accounts, postal or
email address, or both, telephone number, personal interests, skills, and basic
information about your company.

 

These profiles may relate to a single web offering of SAP or, if created in the
SAP Identity Authentication Service, may also allow you to access other web
offerings of SAP or of other entities of the SAP Group, or both (irrespective of
any consent granted under the section “Forwarding your Personal Data to other
SAP companies.” below). It is, however, always your choice which of these
additional web offerings you use and your Personal Data is only forwarded to
them once you initially access them. Kindly note that without your consent for
SAP to create such user profiles, SAP will not be in a position to offer such
services to you where your consent is a statutory requirement that SAP can
provide these services to you.

 

Within any web offering, beyond the mere provision of access your profile is
used to personalize interaction with other users (for example, by way of
messaging or follow functionality) and by SAP to foster the quality of
communication and collaboration through such offerings and for SAP to provide
gamification elements (gamification is the process of taking something that
already exists, such as a website, an enterprise application, or an online
community, and integrating game mechanics into it to motivate participation,
engagement, and loyalty). To the greatest extent supported by the relevant web
offering, you can use the functionality of the relevant web offering to
determine which information you want to share.

 

Special categories of Personal Data. In connection with the registration for and
provision of access to an event or seminar, SAP may ask for information about
your health for the purpose of identifying and being considerate of individuals
who have disabilities or special dietary requirements throughout the event. Any
such use of information is based on the consent you grant hereunder.

 

Kindly note that if you do not provide any such information about disabilities
or special dietary requirements, SAP will not be able to take any respective
precautions.

 

Event profiling. If you register for an event, seminar, or webinar of SAP, SAP
may share basic participant information (your name, company, and email address)
with other participants of the same event, seminar, or webinar for the purpose
of communication and the exchange of ideas.

 

Forwarding your Personal Data to other SAP companies. SAP may transfer your
Personal Data to other entities in the SAP Group. The current list of SAP Group
entities can be found here. In such cases, these entities will then use the
Personal Data for the same purposes and under the same conditions as outlined in
this privacy statement.

 

Forwarding your Personal Data to other Third Parties. At your request, as
indicated by your consent, SAP will transfer your registration data to the
companies listed on the registration page. The companies will use your
registration data for the purposes of their participation in the event and are
obliged to delete the data thereafter. If a company intends to use your data for
any other purposes, they will contact you to explain how and for which other
purposes they will use your registration data.

 

Revocation of a consent granted hereunder. You may at any time withdraw a
consent granted hereunder by unsubscribing. In case of withdrawal, SAP will not
process Personal Data subject to this consent any longer unless legally required
to do so. In case SAP is required to retain your Personal Data for legal reasons
your Personal Data will be restricted from further processing and only retained
for the term required by law. However, any withdrawal has no effect on past
processing of personal data by SAP up to the point in time of your withdrawal.
Furthermore, if your use of an SAP offering requires your prior consent, SAP
will not be (any longer) able to provide the relevant service (or services, if
you revoke the consent for SAP to use your profile under the SAP Identity
Authentication Service for multiple SAP offerings), offer or event to you after
your revocation.





D. COOKIES AND SIMILAR TOOLS

Information gathered by cookies or similar technologies, and any use of such
information, is further described in SAP’s Cookie Statement. You can exercise
your cookie preferences as outlined in SAP’s Cookie Statement by visiting the
“Cookie Preferences” link in the bottom footer of the SAP.com homepage.





E. ADDITIONAL COUNTRY AND REGIONAL SPECIFIC PROVISIONS

Where SAP is subject to certain privacy requirements in the United States, the
following also applies:

 

U.S. Children’s Privacy. SAP does not knowingly collect the Personal Data of
children under the age of 13.  If you are a parent or guardian and believe SAP
collected information about a child, please contact SAP as described in this
Privacy Statement.  SAP will take steps to delete the information as soon as
possible.  Given that SAP websites and online services are not directed to users
under 16 years of age and in accordance with the disclosure requirements of the
CCPA, SAP does not sell the Personal Data of any minors under 16 years of age.

 

Where SAP is subject to certain privacy requirements in the United States in the
State of California, the following also applies:

 

Do Not Track. Your browser may allow you to set a “Do not track” preference.
Unless otherwise stated, our sites do not honor “Do not track” requests.
However, you may elect not to accept cookies by changing the designated settings
on your web browser or, where available, by referring to our Cookie Statement.
Cookies are small text files placed on your computer while visiting certain
sites on the Internet used to identify your computer. If you do not accept
cookies, you may not be able to use certain functions and features of our site.
This site does not allow third parties to gather information about you over time
and across sites.

 

You have the right: 

 * to request from SAP access to your Personal Data that SAP collects, uses, or
   discloses about you;
 * to request that SAP delete Personal Data about you;
 * to non-discriminatory treatment for exercise of any of your data protection
   rights; 
 * in case of request from SAP for access to your Personal Data, for such
   information to be portable, if possible, in a readily usable format that
   allows you to transmit this information to another recipient without
   hindrance

In accordance with the disclosure requirements under the California Consumer
Privacy Act (“CCPA”), SAP does not and will not sell your Personal Data. In
accordance with the verification process set forth in the CCPA, SAP will require
a more stringent verification process for deletion requests, or for Personal
Data that is considered sensitive or valuable, to minimize the harm that might
be posed to you by unauthorized access or deletion of your Personal Data.   If
SAP must request additional information from you outside of information that is
already maintained by SAP, SAP will only use it to verify your identity so you
can exercise your data protection rights, or for security and fraud-prevention
purposes.

 

In addition to contacting SAP at privacy@sap.com, you may also exercise your
rights as follows:

 

You can call toll-free to submit a request using the numbers provided here. You
can also designate an authorized agent to submit requests to exercise your data
protection rights to SAP. Such authorized agent must be registered with the
California Secretary of State and submit proof that you have given authorization
for the agent to act on your behalf. 

 

Where SAP is subject to the requirements of the Brazilian General Data
Protection Law (“LGPD”), the following also applies:

SAP has appointed a Data Protection Officer for Brazil. Written inquiries,
requests or complaints to our Data Protection Officer may be addressed to:

Paulo Nittolo Costa

Email: webmaster@sap.com

Address: Avenida das Nações Unidas 14171 - Marble Tower – 7th Floor - São
Paulo-SP, Brazil 04794-000

 

Where SAP is subject to certain privacy requirements in the Philippines, the
following also applies:

For individuals within the Philippines, you may exercise your rights as follows:


You can call or write to SAP to submit a request at:

webmaster@sap.com

Phone:    +632-8705-2500

Address: SAP Philippines, Inc.

Attn: Data Protection Officer

27F Nac Tower, Taguig City 1632, Philippines

 

The following provisions apply to residents and citizens of the Philippines: 

 * You may claim compensation as finally awarded by the National Privacy
   Commission or the courts if you suffered damages due to inaccurate,
   incomplete, outdated, false, unlawfully obtained or unauthorized use of
   personal data, considering any violation of your rights and freedoms as a
   data subject;
 * If you are the subject of a privacy violation or personal data breach or are
   otherwise personally affected by a violation of the Data Privacy Act, you may
   file a complaint with the National Privacy Commission;
 * Your Transmissibility Rights. Your lawful heirs and assigns may invoke your
   rights at any time after your death or when you are incapacitated or
   incapable of exercising your rights. 

 

Where SAP is subject to the requirements of the Singapore’s Personal Data
Protection Act (“PDPA”), the following also applies:

SAP has appointed a Data Protection Officer for Singapore. Written inquiries,
requests or complaints to our Data Protection Officer may be addressed to:

Subject: [Attn.] Tina Bhatia, DPO (Singapore)

Email: webmaster@sap.com

Address: Mapletree Business City, 30 Pasir Panjang Rd, Singapore 117440

Contact: +65 6664 6868

 

 

Where SAP is subject to the requirements of the Protection of Personal
Information Act, 2013 (“POPIA”) in South Africa, the following also applies:

 

“Personal Data” as used in this Privacy Statement means Personal Information as
such term is defined under POPIA.

 

“You” and “Your” as used in this Privacy Statement means a natural person or a
juristic person as such term is used under POPIA.

 

Systems Applications Products (Africa Region) Proprietary Limited & Systems
Applications Products (South Africa) Proprietary Limited with registered address
at 1 Woodmead Drive, Woodmead (SAP South Africa) is subject to South Africa's
Protection of Personal Information Act, 2013 (Act 4 of 2013) and responsible
party under the POPIA.

 

Should you as an individual or a juristic person believe that SAP South Africa
as responsible party has utilized your personal information contrary to POPIA,
you undertake to first attempt to resolve any concerns with SAP South Africa.

 

privacy@sap.com

Phone:    011 325 6000

Address: 1 Woodmead Drive, Woodmead, Johannesburg South Africa 2148


If you are not satisfied with such process, you have the right to lodge a
complaint with the Information Regulator, using the contact details listed
below:

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001, P.O. Box 31533,
Braamfontein, Johannesburg, 2017

Email: complaints.IR@justice.gov.za

Enquires:  inforeg@justice.gov.za

 

You may request details of personal information which we hold about you under
the Promotion of Access to Information Act 2 of 2000 (“PAIA”). For further
information please review the SAP PAIA manual

 

 

China-Specific Provisions apply to citizens of the Republic of China.

 

Columbia-Specific Provisions apply to citizens of the Republic of Colombia.

 

Russian-Specific Provisions apply to citizens of the Russian Federation.






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