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ATFM Portal - FAQs

 1. What software applications do I need to access the ATFM portal?
    
    The ATFM portal requires the use of 2 Factor Authentication (2FA). Google
    Authenticator is selected as the 2FA mechanism.

 2. How can I get an ATFM portal account?
    
    You could request for an ATFM portal account by contacting
    caas_atfmu@caas.gov.sg

 3. When I tried to log in but was shown this message "Invalid username or
    password", what should I do?
    
    This could be due to one of the following reasons:
    
    - You have not registered for an account.
    
    - You have keyed in the wrong username and/or password.
    
    - Your account has been locked as you have exceeded the maximum number of
    tries for logging in.
      Please contact caas_atfmu@caas.gov.sg

 4. Who should I contact on issue regarding to ATFM Portal?
    
    You may contact caas_atfmu@caas.gov.sg

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