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HIPAA Certified. Live Callers.


OVER 10 YEARS OF EXPERIENCE WORKING WITH MEDICAL PRACTICES

   
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CURIOUS ABOUT HOW WE SOUND? CLICK PLAY AND HEAR HOW SUMMER SOUNDS! SHE ONE OF
OUR MANY TALENTED PATIENT CARE COORDINATORS.



Remote Patient Care Coordinators for

Medical Practices

 * Dedicated HIPAA Certified and Trained Patient Care Coordinators - Not just
   ANY agent is answering your calls!




 * Incoming Phone Call Answering - All Calls 24/7, Overflow Calls, Scheduling or
   New Patient Calls




 * Flexible Schedules, Including After Hours




 * Schedule Patients Directly In YOUR System




 * Outbound Live Scheduling Calls




 * Recalls, Recare & Reactivation Calls




 * Consult Follow -Ups & Lead Nurturing




 * Marketing Campaigns




 * A La Carte Services




 * Custom Services That Work For YOU

SERVICES

Remote Patient Care Coordinators for

Medical Practices

 * Dedicated HIPAA Certified and Trained Patient Care Coordinators - Not just
   ANY agent is answering your calls!




 * Incoming Phone Call Answering - All Calls 24/7, Overflow Calls, Scheduling or
   New Patient Calls




 * Flexible Schedules, Including After Hours




 * Schedule Patients Directly In YOUR System




 * Outbound Live Scheduling Calls




 * Recalls, Recare & Reactivation Calls




 * Consult Follow -Ups & Lead Nurturing




 * Marketing Campaigns




 * A La Carte Services




 * Custom Services That Work For YOU




CURIOUS ABOUT HOW WE SOUND? CLICK PLAY AND HEAR HOW SUMMER SOUNDS! SHE ONE OF
OUR MANY TALENTED PATIENT CARE COORDINATORS.

SERVICES

Contact Us



Do you want to find out how our services can help your practice?

Schedule a call below or send us an email to learn more!

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 * 
   Zambia
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 * 
   Zimbabwe
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 * 
   Åland Islands
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Which Services Are You Interested In? *
Incoming/Rollover Phone Call Answering
After Hours Answering
Outbound Phone Calls
Lead Nurturing/Consultation Follow-ups
Scheduling Reminders
Other
Additional Comments/Questions
Submit



HOW IT WORKS

Month to Month Contracts

To get started we'll send you our month to month contract and Business
Association Agreement for HIPAA purposes. Absolutely no hidden fees or setup
costs.




Choose the services you need and pay for nothing else.

Detailed On-Boarding & Support

Before we start services we have an onboarding call with your team to learn all
the nuances about your office such as call handling procedures, scheduling
guidelines, scripts & more. That way when we are speaking with your patients
it's as if we are actually in the office.




Doctor's schedule changes? Offering new services or promotions? Our dedicated
management team is here for you 24/7 to assist you in anyway possible.

Securely Access Your Practice Management System

We securely access your practice management system so we're able to:

 * Schedule Patients Directly in Your System
 * Pull Recall & Scheduling Reports
 * Document the Outcome of All Calls
 * Update Patient Insurance & Demographic Information

Accurate Reporting

Every call, inbound or outbound, is documented in our secure portal with a time
and date stamp and the outcome of the call.




We automatically send you incoming call logs hourly and you have access to
outbound and inbound call reports 24/7. In additional to hourly reports our
patient care coordinators have the ability to transfer calls back to your office
via warm or cold transfer and send messages to you in real time.

HIPAA Certified & Quality Control

All of our patient care coordinators are HIPAA certified and undergo rigorous
training in phone etiquette and medical terminology. We have entire quality
control and IT department dedicated to making sure our patient care coordinators
are providing the best service possible to you and your patients.

Want to Learn More?Contact Us
Services OverviewClick Here

The Best in the Business



We've been around for over TEN years. Our quality is over the top, second to
none.




Curious about how we sound? Click play and hear how Summer sounds! She one of
our many talented patient care coordinators.


+1-888-770-3307
 * amanda@nationalrecalls.com

340 S. Lemon Ave I Suite 6335 I Walnut, CA 91789

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