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Out of sight, out of compliance?How visibility gaps in digital assets across the
IT estate are leaving organizations vulnerableVisibility Gap StudyWhitepaper

©2020 Tanium. All rights reserved1Executive SummaryThe cybercrime economy is
estimated to be worth $1.5 trillion annually, with the number of new security
threats soaring at an alarming rate. According to just one report, 7.9 billion
records were exposed in the first nine months of 2019. This compounds the burden
on already stretched IT teams who are tasked with tackling the daily challenges
precipitated by shadow IT, cloud computing, containers, zero-trust, and
software-defined everything. And what do most observers see as the common
culprit for all of this chaos? Visibility gaps.As modern IT networks become more
complex and distributed, organizations face mounting pressure to manage
thousands upon thousands of networked devices. And, with regulations like GDPR
and CCPA, the complexity to protect sensitive information is exacerbated by an
ever-changing risk profile. To find out more about the challenges that
organizations face, Tanium commissioned independent market-research specialist
Vanson Bourne to survey 750 IT decision makers across the United States, United
Kingdom, Australia, France, Germany, The Netherlands, Japan, and Canada. The
report entitled the ‘Visibility Gap’ uncovered five key challenges for IT in
2020: •Spending big on compliance is the new normal. An average of $70.3 million
was spent complying with new regulations in the past 12 months, with almost nine
out of 10 (87 percent) organizations actually increasing cyber-liability
insurance, or setting aside budget, at an average of $185 million.•Critical
visibility gaps are pervasive. Virtually all IT decision makers (94 percent)
admit to having discovered endpoints in their organization that they were
previously unaware of, highlighting a startling lack of visibility that could
lead to compliance violations, among other things. •Complexity and “tool sprawl”
perpetuate the gaps. Businesses use an average of 43 IT security and operations
tools. Siloed teams (especially IT operations and security), shadow IT, and
other basic weaknesses also persist.•There’s a false sense of confidence when it
comes to compliance readiness. Ninety percent of respondents are certain their
organization could report all required breach information to a supervisory
authority within 72 hours. But with nearly half (47 percent) reporting they have
challenges in getting visibility into connected computing devices on their
network, this confidence appears to be misplaced — a single missed endpoint
could be a compliance violation waiting to happen. •Poor visibility leaves
networks susceptible to disaster. Everything from vulnerability to
cyber-attacks, damaged brand reputation, and heavy non-compliance fines can
result from lack of visibility. To keep pace with these challenges, technology
leaders must regain control of their IT environment. They must focus on the
fundamentals of managing and securing endpoints if there is to be any hope of
effective compliance and risk management. 94%discovered endpoints in their
organization that they were previously unaware of


©2020 Tanium. All rights reserved2And the survey says: Organizations spend big
to minimize compliance risk, but critical visibility gaps are widening.Global
organizations with at least 1,000 employees have spent on average $70.3 million
each to comply with the European Union’s General Data Protection Regulation
(GDPR), the California Consumer Privacy Act (CCPA) and other data-privacy
regulations over the past 12 months alone. A majority of organizations have also
hired new talent (81 percent), invested in workforce training (85 percent), and
introduced new software or services (82 percent) in an attempt to ensure
continued compliance. In addition, 87 percent of organizations have set aside or
increased their cyber-liability insurance, by an average of $185 million each,
to deal with the potential consequences of a data breach. Despite this increased
investment, organizations still feel unprepared to deal with the evolving
regulatory landscape. More than a third (37 percent) claim that a lack of
visibility and control across endpoints is the biggest barrier to maintaining
regulatory compliance. At an operational level, true visibility means gaining a
comprehensive view of all computer and data assets within your IT estate.
Visibility also means having insight into which machines are vulnerable at a
specific moment in time so informed decisions can be made to prioritize
remediation. Visibility further means being able to respond quickly to contain a
breach and being confident in the quality of your regulatory reporting data.
37%Organizations still feel unprepared to deal with the evolving regulatory
landscape, with over a third (37%) claiming that a lack of visibility and
control of endpoints is the biggest barrier to maintaining compliance$70.3Mis
what the average organization has spent in the last year to ensure compliance
with data protection $185M87% of organizations have set aside or increased their
cyber liability insurance by an average of $185 million each, to deal with the
potential consequences of a data breach






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IT Visibility Gap Study: How Vulnerable is Your IT Estate?
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