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FLIGHT CANCELLATION: NZ104 SYDNEY TO AUCKLAND - 1 OCTOBER 2024


Last updated 3 hours ago

The travel alert you have requested has expired. Please see below for our
current travel alerts.

We're sorry to let you know that your flight NZ104 from Sydney to Auckland on
Tuesday, 1 October has been cancelled.



The aircraft scheduled to operate your service requires additional time to
investigate and repair an engine fault. Unfortunately despite our best efforts,
we're unable to complete this in time for your scheduled departure on Tuesday.



Your travel plans are important to us, and we are committed to getting you to
your destination as soon as possible. Rest assured; we will rebook you onto the
best option available for you - including any connecting flights on the same
ticket. 

Once your new flight details have been confirmed, we’ll send them to the email
address provided in your booking. Alternatively, you may also be able to view
this on our Air New Zealand app, which can be downloaded here:
https://airnz.click/air-nz-app-au



Should you no longer wish to travel, you may be eligible for a credit or refund.
More information on this can be found on our website here:
https://airnz.click/CreditandRefundAU Just to let you know, any requests you
make through the Air NZ app or website will cover all unused sectors of your
ticket. If your flight was booked through a travel agent, please reach out to
them for assistance with your options.



We apologise for the inconvenience this cancellation will cause and thank you
for your patience while we work to ensure you reach your destination as soon as
possible.



Nāku noa, nā

Air New Zealand Customer Care





Our Customer Service plan outlines our commitment to you. To find out what it
means for your booking, visit: https://airnz.click/CSPlanAU


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