www.safaricom.co.ke
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45.223.18.17
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Submitted URL: http://safaricom.co.ke/
Effective URL: https://www.safaricom.co.ke/
Submission: On December 18 via manual from IN — Scanned from DE
Effective URL: https://www.safaricom.co.ke/
Submission: On December 18 via manual from IN — Scanned from DE
Form analysis 7 forms found in the DOM
#
<form action="#" class="search-form-top-active">
<div class="search-icon" id="search-overlay-trigger">
<a href="javascript:void(0)" id="mainsearch">
<i class="fa fa-search"></i>
</a>
</div>
</form>#
<form action="#" class="search-form-top-active">
<div class="search-icon" id="search-overlay-trigger2"> <a href="javascript:void(0)"> <i class="fa fa-search"></i> </a> </div>
</form>#
<form action="#" class="search-form-top-active">
<div class="search-icon" id="search-overlay">
<a href="javascript:void(0)">
<i class="fa fa-search"></i>
</a>
</div>
</form><form data-children-count="2"><select id="mpesa_rates_type" class="form-control">
<option value="charges">Withdraw from Agent</option>
<option value="2">Withdraw from Atm</option>
<option value="business_charges">Transfer to M-PESA Users, Pochi La Biashara & Business Till to Customers</option>
<option value="registered_users_charges">Transfer to Other Registered Mobile Money Users</option>
</select><select id="mpesa_rates_select" class="form-control">
<option selected="selected" value="0">Select Amount Range</option>
<option value="1">Ksh 1-49</option>
<option value="50">Ksh 50-100</option>
<option value="101">Ksh 101-500</option>
<option value="501">Ksh 501-1000</option>
<option value="1001">Ksh 1001-1500</option>
<option value="1501">Ksh 1501-2500</option>
<option value="2501">Ksh 2501-3500</option>
<option value="3501">Ksh 3501-5000</option>
<option value="5001">Ksh 5001-7500</option>
<option value="7501">Ksh 7501-10000</option>
<option value="10001">Ksh 10001-15000</option>
<option value="15001">Ksh 15001-20000</option>
<option value="20001">Ksh 20001-35000</option>
<option value="35001">Ksh 35001-50000</option>
<option value="50001">Ksh 50001-250000</option>
</select><select id="mpesa_rates_atm_select" class="form-control hidden">
<option selected="selected" value="0">Select Amount Range</option>
<option value="200">Ksh 200-2500</option>
<option value="2501">Ksh 2501-5000</option>
<option value="5001">Ksh 5001-10000</option>
<option value="10001">Ksh 10001-35000</option>
</select><button class="btn btn-primary btn-green" disabled="disabled">Get Rates</button></form>POST
<form id="rapid_contact" method="post" class="contact_form">
<div class="modal-body">
<div class="form-card">
<div class="form-header text-center">
<h2>Help us improve our website. Please rate your experience below. <br>1 star = very poor and 5 stars = excellent.</h2>
<div class="stars">
<input type="radio" id="age1" name="st1" value="verypoor">
<label for="age1"><i class="fa fa-star" aria-hidden="true" id="st1"></i></label>
<input type="radio" id="age2" name="st2" value="poor">
<label for="age2"><i class="fa fa-star" aria-hidden="true" id="st2"></i></label>
<input type="radio" id="age3" name="st3" value="fair">
<label for="age3"><i class="fa fa-star" aria-hidden="true" id="st3"></i></label>
<input type="radio" id="age4" name="st4" value="good">
<label for="age4"><i class="fa fa-star" aria-hidden="true" id="st4"></i></label>
<input type="radio" id="age5" name="st5" value="excellent">
<label for="age5"><i class="fa fa-star" aria-hidden="true" id="st5"></i></label>
</div>
<div class="selected-star">
<span class="very-poor">Very Poor</span>
<span class="poor">Poor</span>
<span class="fair">Fair</span>
<span class="good">Good</span>
<span class="excellent">Excellent!</span>
</div>
</div>
<div class="form-body">
<span class="pointer-icon"></span>
<div class="very-poor">
<p>Sorry to hear it. What was the problem?</p>
<ul>
<li><input type="checkbox" id="check1" value="Experience"><label for="check1">Website Experience</label></li>
<li><input type="checkbox" id="check2" value="Service"><label for="check2">Customer Service</label></li>
<li><input type="checkbox" name="userexperience" id="check3" value="User-Experience"><label for="check3">User Experience</label>
</li>
<li><input type="checkbox" id="check4" value="Design"><label for="check4"> Design</label>
</li>
</ul>
</div>
<div class="poor">
<p>Sorry to hear it. What was the problem?</p>
<ul>
<li><input type="checkbox" id="checkbox1" value="Experience"><label for="checkbox1">Website Experience</label></li>
<li><input type="checkbox" id="checkbox2" value="Service"><label for="checkbox2">Customer Service</label></li>
<li><input type="checkbox" id="checkbox3" value="Ui"><label for="checkbox3">User Experience</label>
</li>
<li><input type="checkbox" id="checkbox4" value="Design"><label for="checkbox4">Design</label>
</li>
</ul>
</div>
<div class="fair">
<p>Sorry to hear it. What was the problem?</p>
<ul>
<li><input type="checkbox" id="checkbox5" value="Experience"><label for="checkbox5">Website Experience</label></li>
<li><input type="checkbox" id="checkbox6" value="Service"><label for="checkbox6">Customer Service</label></li>
<li><input type="checkbox" name="userexperience" id="checkbox7" value="User-Experience"><label for="checkbox7">User Experience</label>
</li>
<li><input type="checkbox" id="checkbox8" value="Design"><label for="checkbox8"> Design</label>
</li>
</ul>
</div>
<div class="good">
</div>
<div class="excellent">
<p>We're really glad you had a good experience!</p>
</div>
<textarea id="comment" name="comment" value="comment" placeholder="Please tell us more (Max 300 characters)"></textarea>
</div>
</div>
</div>
<div class="modal-footer text-center">
<button type="submit" class="btn-read-more">Share with us</button>
<p>Questions or concerns? We are here to help. Reach us <a href="/about/contact-us">Here</a></p>
</div>
</form>POST
<form id="rapid_contact" method="post" class="contact_form">
<div class="rapid_contact intro_text "></div>
<div class="rapid_contact_form" id="rapid_contact_form_rp_388458"><label for="rp_388458_subject">How can we improve your experience on our site? Please let us know below.</label>
<div class="input-group"><input type="hidden" name="pageid" class="pageid" id="rp_388458_pageid" value="http://www.safaricom.co.ke/"> <br><textarea class="rapid_contact form-control textarea rapid_message" name="rp_message" id="rp_388458_message"
cols="10" rows="4" placeholder="Your Message" autofocus=""></textarea></div>
<div class="input-group"></div>
<div class="input-group"><input class="rapid_contact rapid_submit btn btn-primary button " type="button" value="Submit Message" disabled=""></div>
</div>
</form>https://www.safaricom.co.ke/search-results
<form action="https://www.safaricom.co.ke/search-results" data-children-count="1">
<div class="searchfrom">
<div class="search_bar">
<div class="search-lg-bar">
<div class="searchicon-bar">
<span class="searchiconleft" style=""><svg focusable="false" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
<path d="M15.5 14h-.79l-.28-.27A6.471 6.471 0 0 0 16 9.5 6.5 6.5 0 1 0 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"></path>
</svg>
</span>
</div>
<div class="searbarinput">
<input class="searchbar final_result" id="final_result" name="q" type="text" title="Search" placeholder="Type anything about Safaricom">
</div>
<div class="voice">
<div class="voiceinside">
<a id="start_listening" href="#">
<img src="https://www.safaricom.co.ke//templates/protostar/images/icons/safaricom-mic.png" title="Search by Voice"></a>
</div>
</div>
</div>
</div>
<div class="buttons text-center">
<button class="search-bar__cta" type="submit">Search now</button>
</div>
<div id="status_listening" class="mostsearch text-center" style="display: none"> Listening ..</div>
<div id="stop_listening" class="mostsearch text-center" style="display: none">stop Listening </div>
<!-- <div class="mostsearch text-center">Mostly Searched: <a href="#">M-Pesa</a>
<a href="#">Safaricom Roaming</a> <a href="#">Home Fibre</a> <a href="#">Bonga Points</a>
</div>-->
</div>
</form>Text Content
* Personal
* Business
* M-PESA
* About Us
* Investor Relations
* Fraud Awareness
* Media
* Careers
* Customer Service
New Customer
Help
All Sites
* Voice
* Tariffs
* Daima Services
* Jitambulishe
* PrePay
* PostPay
* Monthly Plans
* PostPay
* All in One
* Roaming Services
* International Calling Rates
* VoLTE
* Promotions & Offers
* Voice Security
* Data
* Getting Started
* Tariffs
* Internet Smart Tools
* Angaza Music Bundle
* Changamkia Youtube na 10
* Data with Expiry
* Data with No Expiry
* Monthly Plans
* 5G
* Roaming Services
* Promotions & Offers
* Changamkia YouTube na 10/-
* Angaza Music Bundle
* YouTube Shorts
* Tips and Tricks
* Fixed Internet
* Value Added Services
* Entertainment
* Baze
* Skiza Tunes
* Safaricom Digital TV and Internet Box
* Safaricom Beatz
* Promotions
* Beba Sasa Lipa Pole Pole
* Stori Ibambe
* Bonga Points
* My Bonga PIN
* Bonga Points
* Niokolee Bonga Points
* Bonga Popote and Bonga Deals
* Smart Tools
* M-PESA Tools
* Internet Tools
* Other Tools
* Information Services
* Antifraud Digital Services Providers
* MySafaricom App
* Video Content Services
* Get Updates With 411
* Security 911
* Jichanue Self-Service Tips
* Premium Rate Service Providers
* Premium Rate Services
* Jitambulishe
* Zuri
* Zuri Privacy Statement
* M-PESA App
* Other Services
* Safaricom eSIM
* Lipa Mdogo Mdogo
* Securing Your Mobile Phone Device
* Introducing New Subscriber Registration Consent
* Daima Service
* Recreate Old SIM
* Buy A Device
* All Products
* My Account
Help
‹›
WE ARE SPREADING JOY AND DELIGHT ACROSS THE COUNTRY THIS SEASON.
#SAMBAZAFURAHANASAFARICOM
Learn More
POPULAR LINKS
VOICE
* Monthly Plans Voice
* Postpay
* Voice Tarriffs
* Voice Security
INTERNET
* Home Fibre FAQs
* Monthly Plans Data
* Home Fibre
* Lipa Mdogo Mdogo
M-PESA
* M-PESA Tarriffs
* Paypal M-PESA Service
* M-PESA Statement
* M-PESA Reversal
OTHER SERVICES
* Fuliza
* M-PESA Global Pay
* Safaricom Esim
* Shine Kenya
‹›
WHAT’S NEW
Explore our latest initiatives, and products & services that have been innovated
to transform the lives of Kenyans and beyond.
SAFARICOM HALF YEAR 2024/2025 FINANCIAL RESULTS ANNOUNCEMENT
Get all the information you need on our Half Year 2024/2025 Business
Performance.
View Report
ONE VOICE TARIFF
GET 50% AIRTIME BONUS WITH EVERY TOP-UP
Dial *544# to get started
See Tarrifs
FIND OUT HOW MUCH TALKTIME YOU CAN GET WITH YOUR BUDGET
Get rates
Buy Now
‹›
INTERNET CONNECTION FOR
My PhoneMy HomeMy Business
* My Phone
* My Home
* My Business
DATA AND VOICE
1. Explore Tariffs
2. Roaming Services
3. International Calling Rates
PROMOTIONS AND OFFERS
1. Voice Deals
2. Changamkia YouTube na 10/-
3. Angaza Music Bundle
FIND OUT HOW MUCH DATA YOU CAN GET WITH YOUR BUDGET
Get rates
Buy Now
‹›
GET CONNECTED
1. Check if Your Area is Covered
2. Explore Packages
3. Frequently Asked Questions
VALUE ADDS
1. Home CCTV
2. Entertainment
3. Secure Net
‹›
INTERNET FOR BUSINESS
1. Connectivity for Business
2. 4G Internet for Business
3. 5G Internet for Business
BUSINESS VOICE, DATA AND SMS SOLUTIONS
1. Bulk SMS
2. Corporate Value Pack
3. Sponsored Data
M-PESA FOR BUSINESS
1. M-PESA PayBill
2. M-PESA Bulk Payments
3. M-PESA Business Till
‹›
M-PESA
Send, receive and access money wherever you are.
FULIZA
COMPLETE YOUR TRANSACTIONS EVEN WITH INSUFFICIENT FUNDS
Dial *234# to get started
About Fuliza
POCHI LA BIASHARA
RECEIVE AND SEPARATE BUSINESS FUNDS FROM PERSONAL FUNDS
Dial *334# to get started
Learn More
FIND OUT JUST HOW MUCH TRANSACTING WITH M-PESA WILL COST YOU
Withdraw from Agent Withdraw from Atm Transfer to M-PESA Users, Pochi La
Biashara & Business Till to Customers Transfer to Other Registered Mobile Money
Users Select Amount RangeKsh 1-49Ksh 50-100Ksh 101-500Ksh 501-1000Ksh
1001-1500Ksh 1501-2500Ksh 2501-3500Ksh 3501-5000Ksh 5001-7500Ksh 7501-10000Ksh
10001-15000Ksh 15001-20000Ksh 20001-35000Ksh 35001-50000Ksh 50001-250000Select
Amount RangeKsh 200-2500Ksh 2501-5000Ksh 5001-10000Ksh 10001-35000Get Rates
1. Ksh: 0
LIPA NA M-PESA
YOU CAN BUY GOODS AND PAY THROUGH YOUR PHONE
Get started now
Apply For Till Number
‹›
BUSINESS SOLUTIONS
We seek to provide cutting edge solutions for your business needs
INTERNET FOR BUSINESS
CONNECT YOUR BUSINESS TO THE WORLD WITH RELIABLE AND AFFORDABLE INTERNET
Simple, Transparent and Honest.
Internet Business
CLOUD SOLUTIONS
PUT YOUR BUSINESS AHEAD OF THE COMPETITION WITH TECHNOLOGY AND THE LATEST ONLINE
SERVICES
Simple, Transparent and Honest.
Cloud Services
BUSINESS TILL
COLLECT PAYMENTS EASILY WITH NO TIME LIMITATIONS THROUGH M-PESA
Simple, Transparent and Honest.
M-PESA business till
SHIRIKI PLAN FOR BUSINESS
GET AFFORDABLE INTERNET AND CALLING RATES FOR YOUR SMALL OR MEDIUM SIZED
BUSINESS
Simple, Transparent and Honest.
Mobile Solutions
‹›
OUR PURPOSE
We seek to create opportunities for Kenyans to be a part of our growth story by
empowering them with the right tools for economic growth.
WHO WE ARE
1. Our Story
2. Leadership
3. Our Journey
OUR IMPACT
1. Safaricom Foundation
2. M-PESA Foundation
3. Sustainability
OUR BRAND
1. Brand toolkit
2. Brand Assets
3. Brand Campaigns
‹›
JOIN US
When we come together, we create amazing opportunities
NEW CUSTOMER
Are you looking to join the fastest, most reliable and strongest network? Get
started on your journey with us in quick and easily actionable steps.
Register Here
SUPPLIERS
We are looking to partner with competent and efficient individuals and
businesses. All our suppliers are qualified through a transparent
pre-qualification process prior to engagement.
View Resources
CAREERS
We offer a wide range of opportunities within our diversified network. Visit our
online portal to search and apply for all the latest jobs in our company.
Explore Opportunities
‹›
INVESTOR RELATIONS
Get all the information you need about our year on year business performance
REPORTS
Explore our year on year brand performance based on our customer-obsession
mission, as presented in our annual financial reports.
See Results
STOCKS
Have a look at the latest share price performance of our business, dividend
payments and extensive analyst coverage.
View Performance
ANNUAL GENERAL MEETINGS
Keep up to date with our general notices, resolutions and minutes as well as our
annual general meeetings' calendar of events.
Check Updates
‹›
FRAUD AWARENESS
Beware of fraudsters and remain vigilant by understanding the types of fraud and
the tips on how to protect yourself.
M-PESA FRAUD
Fraudsters target your M-PESA account balance through ATM, messages, USSD, etc
Learn More
IMPERSONATION
People pretend to be who they are not with the intent of defrauding unsuspecting
victims.
Find Out How
FAKE SOCIAL MEDIA ACCOUNTS
Beware of fake social media handles that take on similar identity to the
official channels.
See How
‹›
BUY A DEVICE
Explore
Find your dream phone and accessories at unbeatable prices
IPHONE 15
6.1'' - 6GB RAM - 256GB ROM - Blue + Free 3,000 Airtime
Shop Now
SAMSUNG GALAXY A35 5G
6.6'' - 256GB ROM - 8GB RAM - Dual SIM - Blue + Free (25 Watts Adapter + 2,000
airtime)
Shop Now
VIVO V29E 5G
6.67″- 256GB ROM - 8GB RAM - Dual SIM - Rose Gold + Free 5,000 Airtime
Shop Now
‹›
WAS THIS INFORMATION HELPFUL? IF NOT TELL US HOW WE CAN IMPROVE
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PRODUCTS
* Voice
* Data
* Home Fibre
* M-PESA API
BUSINESS
* M-PESA for business
* Internet for business
* Cloud solutions
* Mobile communication solutions
* Cybersecurity solutions
ABOUT US
* Who We Are
* Community Impact
* Sustainability
* Join Us
* Brand Toolkit
INVESTOR RELATIONS
* Analysts Coverage
* Investor Calendar
* Share Price Performance
* Annual Reports
FAQS
* Fuliza
* M-PESA Global
* Pochi la biashara
* Sim registration
MORE
* Terms & Conditions
* Data Privacy Statement
* Frequently Asked Questions
* Press Releases
*
*
*
*
*
*
* Personal
* Voice
* Tariffs
* Daima Services
* Jitambulishe
* PrePay
* PostPay
* Monthly Plans
* PostPay
* All in One
* Roaming Services
* International Calling Rates
* VoLTE
* Promotions & Offers
* Voice Security
* Data
* Getting Started
* Tariffs
* Internet Smart Tools
* Angaza Music Bundle
* Changamkia Youtube na 10
* Data with Expiry
* Data with No Expiry
* Monthly Plans
* 5G
* Roaming Services
* Promotions Offers
* Changamkia YouTube na 10/-
* Angaza Music Bundle
* YouTube Shorts
* Tips and Tricks
* Fixed Internet
* Value Added Services
* Entertainment
* Promotions
* Bonga Points
* Smart Tools
* Information Services
* Other Services
* Buy A Device
* All Products
* My Account
* M-PESA
* About M-PESA
* Introduction
* News & Releases
* M-PESA Legal
* Promotions and Offers
* M-PESA Journey
* M-PESA For You
* Getting Started
* Register For M-PESA
* Experience M-PESA
* M-PESA Reversal
* Using M-PESA
* Manage Your Account
* Unlock Pin
* Change Pin
* Check Balance
* Reset Pin
* M-PESA Statement
* Tariffs & Limits
* Consumer Tariffs & Limits
* Bulk Payments (B2C) Tariffs
* M-PESA to Bank and Bank to M-PESA Tariffs
* Helpful M-PESA channels
* M-PESA Super App and Mini Apps
* USSD *334#
* Sim Toolkit
* MySafaricom App
* M-PESA Tips
* Fraud Awareness
* Secure M-PESA
* M-PESA Legal
* Next of Kin Claim
* M-PESA Services
* Transactions
* Send Money
* Deposit At Agent
* Request Money
* Tuma Popote
* Credit and Savings
* M-Shwari
* KCB M-PESA Account
* Fuliza
* The M-Shwari 52 Week Challange
* Halal Pesa
* For Your Business
* Business Paybill
* Business Till
* Business Overdraft
* M-PESA Business App
* Merchant Interoperability Service
* Bulk Payments (B2C)
* Business One Account
* Pochi la biashara
* Short Term Paybill
* Bill Manager
* Business Channels
* B2B
* M-PESA Agents and Dealers
* M-PESA For All
* Dot Braille Watch
* M-TIBA
* Business
* About Us
* Who we are
* Our Story
* Our Brand
* For You
* Tuinuane
* Places Of Hope
* Nawe Kila Wakati
* Twaweza
* Niko na Safaricom
* Keep the Connections Going
* Our Leadership Team
* Brand Assets
* Corporate Logos
* Our Leaders
* Senior Management
* Board of Directors
* Ethiopia Senior Management
* Our Governance Policies
* Our Journey
* Data Privacy Statement
* Community Impact
* Safaricom Foundation
* M-PESA Foundation
* Brand Assets
* Corporate Sponsorships
* Athletics Series
* The Safaricom Marathon in Lewa
* Sponsorship form
* Social Innovation
* M-TIBA
* Appwiz Challenge
* App Store
* Child Online
* Join Us
* New Customers
* Suppliers
* Tenders
* Supplier Tools and Support
* Safaricom Supplier Portal
* ISupplier Supplier Portal
* Supplier User Guide
* Careers
* Spark Accelerator
* Spark Accelerator Application
* Brand Toolkit
* Logos
* Leadership Profiles
* Brand Assets
* Campaigns
* Sustainability
* Our Purpose
* Shared Value
* Planet
* Responsible Business
* Our People & the world around us
* Goals & Committments
* Goals
* Commitments
* Sustainability Stories
* Sustainable Business Reports
* Business Objectives
* Sustainability Policies
* EMF Booklet
* Contact Us
* Investor Relations
* Reports
* Annual Reports
* Financial Reports
* Financial Results
* Half year reports webcast
* Full year reports webcast
* Results transcripts
* Investor Calendar
* Investor Day Presentation
* Safaricom Ethiopia Quarterly updates
* Safaricom Ethiopia Quarterly Update Q3 FY24
* Safaricom Ethiopia Quarterly Update Q1 FY24
* Stocks
* Share Price Performance
* Dividends
* Notice of Interim Dividend
* Opt-in Form
* Indemnity Form
* Analyst Coverage
* AGM
* AGM Notices
* AGM Proxy Form
* Resolutions & Minutes
* General Notices
* For New Investors
* Get in touch
* Fraud Awareness
* M-PESA Fraud
* Hoax SMS
* Scams/Extortions
* Tips & Tricks
* Impersonations
* Media
* Press Releases
* Terms & Conditions
* Frequently Asked Questions
* Newsroom
* Contact Us
* Careers
* Meet our People
* Our Diversity
* Internship Program
* Customer Service
* New Customer
All Sites
My Account Help
* My Account
* M-PESA Global Pay
* M-PESA Foundation
* Pamoja Tuungane
* Safaricom Careers
* Safaricom Foundation
* Safaricom Golf Tour
* Safaricom Roaming
* Safaricom Wholesale
* Newsroom
* Safaricom Chapa Dimba
YOUR FEEDBACK MATTERS.
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HELP US IMPROVE OUR WEBSITE. PLEASE RATE YOUR EXPERIENCE BELOW.
1 STAR = VERY POOR AND 5 STARS = EXCELLENT.
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Sorry to hear it. What was the problem?
* Website Experience
* Customer Service
* User Experience
* Design
Sorry to hear it. What was the problem?
* Website Experience
* Customer Service
* User Experience
* Design
Sorry to hear it. What was the problem?
* Website Experience
* Customer Service
* User Experience
* Design
We're really glad you had a good experience!
Share with us
Questions or concerns? We are here to help. Reach us Here
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