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MORTGAGE STATEMENTS QUICK GUIDE






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Chase mortgage statements make it simple to find what you need.


 * Return to top selected
 * Chase MyHome
 * Important information
 * Helpful alerts
 * Ways to pay
 * Contact information
 * Automatic payments


EXPLORE YOUR NEIGHBORHOOD WITH CHASE MYHOMESM

View trends in your neighborhood like recent sales, listings, average selling
price and more.

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IMPORTANT INFORMATION

A summary of your statement shows your most important information:

 * Last payment received and date
 * Next payment amount due and date
 * Enrollment in Automatic Payments and date of your scheduled payment

Just below the summary section is a more detailed explanation of your amount due
to help keep you informed.


HELPFUL ALERTS

These customized snapshots help you get the most from your account and keep you
informed about:

 * Tax and escrow statements
 * Progress on paying down your principal balance
 * Tips on how to make convenient payments and avoid late fees


WAYS TO PAY AND RESOURCES

A brief list of all the convenient ways you can pay your mortgage is shown.
You’ll also find:

1. Links and phone numbers for making a payment and resources you can use to get
answers to your questions.

2. Space to easily make additional payments on your principal – paying down your
mortgage sooner – or toward additional escrow to avoid a shortage.


TRANSACTION ACTIVITY AND CONTACT INFORMATION


1. TRANSACTION ACTIVITY

Get a quick summary of each transaction on your mortgage account including the
date, amount and a brief description of the transaction. It’s a fast and easy
way to stay in the know.


2. CONTACT INFORMATION

If you need to reach us, everything you need is gathered in one convenient
place:

 * Web URLs
 * Mail addresses
 * Telephone numbers
 * Fax numbers


AUTOMATIC PAYMENTS

This is where you will find the form to enroll in Automatic Payments or modify
your existing set-up.

 * Schedule your payment and avoid the hassle of writing a check or mail delays
 * Never worry about forgetting to make your payment
 * Enroll in Alerts that notify you before your automatic payment is about to be
   paid

See easy-to-read Chase statements on chase.com for up to 7 years.


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CHASE HOME LENDING

We offer a variety of mortgages for buying a new home or refinancing your
existing one. New to homebuying? Our Learning Center provides easy-to-use
mortgage calculators, educational articles and more. And from applying for a
loan to managing your mortgage, Chase MyHome has everything you need.


BUYING A HOUSE

Whether you're determining how much house you can afford, estimating your
monthly payment with our mortgage calculator or looking to prequalify for a
mortgage, we can help you at any part of the home buying process. See our
current mortgage rates, low down payment options, and jumbo mortgage loans.


REFINANCE

Refinance your existing mortgage to lower your monthly payments, pay off your
loan sooner, or access cash for a large purchase. Use our home value estimator
to estimate the current value of your home. See our current refinance rates and
compare refinance options.


AFFORDABILITY

Our affordable lending options, including FHA loans and VA loans, help make
homeownership possible. Check out our affordability calculator, and look for
homebuyer grants in your area. Visit our mortgage education center for helpful
tips and information. And from applying for a loan to managing your mortgage,
Chase MyHome has you covered.


HOME LENDING CUSTOMER SERVICE

Go to Chase mortgage services to manage your account. Make a mortgage payment,
get info on your escrow, submit an insurance claim, request a payoff quote or
sign in to your account. Go to Chase home equity services to manage your home
equity account.


ABOUT CHASE

Chase Bank serves nearly half of U.S. households with a broad range of products.
To learn more, visit the Banking Education Center. For questions or concerns,
please contact Chase customer service or let us know at Chase complaints and
feedback.

 * Fair Lending
 * SAFE Act: Chase Mortgage Loan Originators
 * Home Mortgage Disclosure Act (HMDA)
 * Help For Homeowners

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Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is
a wholly-owned subsidiary of JPMorgan Chase & Co.




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