languageio.com Open in urlscan Pro
192.124.249.60  Public Scan

Form analysis
6 forms found in the DOM

<form data-hs-cf-bound="true">
  <fieldset>
    <legend class="visuallyhidden">Consent Selection</legend>
    <div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
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      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonStatistics"><span
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---

<form data-hs-cf-bound="true"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
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---

<form data-hs-cf-bound="true"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferencesInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
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---

<form data-hs-cf-bound="true"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatisticsInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
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---

<form data-hs-cf-bound="true"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketingInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
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---

<form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper" data-hs-cf-bound="true"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
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---

Text Content

Powered by Cookiebot
 * Consent
 * Details
 * [#IABV2SETTINGS#]
 * About


THIS WEBSITE USES COOKIES

We use cookies to personalise content and ads, to provide social media features
and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners who may combine it
with other information that you’ve provided to them or that they’ve collected
from your use of their services.
Consent Selection
Necessary

Preferences

Statistics

Marketing

Show details
Necessary 26

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Beeswax
1
Learn more about this provider
checkForPermissionDetermines whether the user has accepted the cookie consent
box.
Expiry: 1 dayType: HTTP
Cookiebot
2
Learn more about this provider
CookieConsent [x2]Stores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
Google
7
Learn more about this provider
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
_GRECAPTCHAThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 179 daysType: HTTP
rc::aThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: PersistentType: HTML
rc::bThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
rc::cThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
rc::d-15#This cookie is used to distinguish between humans and bots.
Expiry: PersistentType: HTML
debugThis cookie is used to detect errors on the website - this information is
sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
Hubspot
2
Learn more about this provider
embed/v3/counters.gif [x2]Used to implement forms on the website.
Expiry: SessionType: Pixel
LinkedIn
1
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li_gcStores the user's cookie consent state for the current domain
Expiry: 179 daysType: HTTP
New Relic
1
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JSESSIONIDPreserves users states across page requests.
Expiry: SessionType: HTTP
YouTube
1
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CONSENTUsed to detect if the visitor has accepted the marketing category in the
cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
cdn.dreamdata.cloud
5
#.#-#-#-#-#.ackUsed to contain user’s survey and quiz answers in Local Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.inProgressUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.queueUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimEndUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimStartUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
languageio.com
2
_wpfuuidRegisters a unique ID for the visitor in order for the website to
recognize the visitor upon re-entry.
Expiry: 399 daysType: HTTP
wordpress_test_cookieUsed to check if the user's browser supports cookies.
Expiry: SessionType: HTTP
tracking.g2crowd.com
api.hubspot.com
ws.zoominfo.com

3
__cf_bm [x3]This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
ws.zoominfo.com
1
_cfuvidThis cookie is a part of the services provided by Cloudflare - Including
load-balancing, deliverance of website content and serving DNS connection for
website operators.
Expiry: SessionType: HTTP
Preferences 4

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
Cookiebot
2
Learn more about this provider
CookieConsentBulkSetting-# [x2]Enables cookie consent across multiple websites
Expiry: PersistentType: HTML
YouTube
1
Learn more about this provider
yt-player-bandwidthUsed to determine the optimal video quality based on the
visitor's device and network settings.
Expiry: PersistentType: HTML
languageio.com
1
messagesUtkStores a unique ID string for each chat-box session. This allows the
website-support to see previous issues and reconnect with the previous
supporter.
Expiry: 179 daysType: HTTP
Statistics 36

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Google
4
Learn more about this provider
_gaRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 399 daysType: HTTP
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 399 daysType: HTTP
_gatUsed by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 1 dayType: HTTP
Hotjar
8
Learn more about this provider
_hjAbsoluteSessionInProgressThis cookie is used to count how many times a
website has been visited by different visitors - this is done by assigning the
visitor an ID, so the visitor does not get registered twice.
Expiry: 1 dayType: HTTP
_hjFirstSeenThis cookie is used to determine if the visitor has visited the
website before, or if it is a new visitor on the website.
Expiry: 1 dayType: HTTP
_hjIncludedInSessionSample_#Collects statistics on the visitor's visits to the
website, such as the number of visits, average time spent on the website and
what pages have been read.
Expiry: 1 dayType: HTTP
_hjRecordingLastActivitySets a unique ID for the session. This allows the
website to obtain data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
_hjSession_#Collects statistics on the visitor's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
read.
Expiry: 1 dayType: HTTP
_hjSessionUser_#Collects statistics on the visitor's visits to the website, such
as the number of visits, average time spent on the website and what pages have
been read.
Expiry: 1 yearType: HTTP
hjActiveViewportIdsThis cookie contains an ID string on the current session.
This contains non-personal information on what subpages the visitor enters –
this information is used to optimize the visitor's experience.
Expiry: PersistentType: HTML
hjViewportIdSets a unique ID for the session. This allows the website to obtain
data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
LinkedIn
2
Learn more about this provider
ln_orRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
Microsoft
5
Learn more about this provider
c.gifCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: SessionType: Pixel
CLIDCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
_clckCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
_clskRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
_cltkRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: HTML
Twitter Inc.
1
Learn more about this provider
personalization_idThis cookie is set by Twitter - The cookie allows the visitor
to share content from the website onto their Twitter profile.
Expiry: 399 daysType: HTTP
VWO
2
Learn more about this provider
_vwo_uuid_v2This cookie is set to make split-tests on the website, which
optimizes the website's relevance towards the visitor – the cookie can also be
set to improve the visitor's experience on a website.
Expiry: 1 yearType: HTTP
v.gifThis cookie is set to make split-tests on the website, which optimizes the
website's relevance towards the visitor – the cookie can also be set to improve
the visitor's experience on a website.
Expiry: SessionType: Pixel
YouTube
1
Learn more about this provider
yt-player-headers-readableUsed to determine the optimal video quality based on
the visitor's device and network settings.
Expiry: PersistentType: HTML
a.omappapi.com
3
_omappvpThis cookie is used to determine if the visitor has visited the website
before, or if it is a new visitor on the website.
Expiry: 399 daysType: HTTP
_omappvsThis cookie is used to determine if the visitor has visited the website
before, or if it is a new visitor on the website.
Expiry: 1 dayType: HTTP
omVisitsFirstThis cookie is used to count how many times a website has been
visited by different visitors - this is done by assigning the visitor an ID, so
the visitor does not get registered twice.
Expiry: PersistentType: HTML
cdn.dreamdata.cloud
2
ajs_anonymous_idThis cookie is used to identify a specific visitor - this
information is used to identify the number of specific visitors on a website.
Expiry: 1 yearType: HTTP
ajs_anonymous_idThis cookie is used to count how many times a website has been
visited by different visitors - this is done by assigning the visitor an ID, so
the visitor does not get registered twice.
Expiry: PersistentType: HTML
js.hs-banner.com
4
__hsscIdentifies if the cookie data needs to be updated in the visitor's
browser.
Expiry: 1 dayType: HTTP
__hssrcUsed to recognise the visitor's browser upon reentry on the website.
Expiry: SessionType: HTTP
__hstcSets a unique ID for the session. This allows the website to obtain data
on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
hubspotutkSets a unique ID for the session. This allows the website to obtain
data on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
js.zi-scripts.com
2
ziwsSessionCollects statistics on the user's visits to the website, such as the
number of visits, average time spent on the website and what pages have been
read.
Expiry: SessionType: HTML
ziwsSessionIdCollects statistics on the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
read.
Expiry: SessionType: HTML
languageio.com
2
_opt_expidThis cookie is set in order to make split-tests on the website, which
optimizes the website's relevance towards the visitor. The cookie functions by
making smaller alterations on the website and measuring the results.
Expiry: 1 dayType: HTTP
omVisitsThis cookie is used to identify the frequency of visits and how long the
visitor is on the website. The cookie is also used to determine how many and
which subpages the visitor visits on a website – this information can be used by
the website to optimize the domain and its subpages.
Expiry: PersistentType: HTML
Marketing 71

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
Learn more about this provider
_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Beeswax
3
Learn more about this provider
associate-segmentThis cookie is used to assign specific visitors into segments,
this segmentation is based on visitor behavior on the website - the segmentation
can be used to target larger groups.
Expiry: SessionType: Pixel
bitoSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 1 yearType: HTTP
bitoIsSecurePresents the user with relevant content and advertisement. The
service is provided by third-party advertisement hubs, which facilitate
real-time bidding for advertisers.
Expiry: 1 yearType: HTTP
G2Crowd
1
Learn more about this provider
_session_idStores visitors' navigation by registering landing pages - This
allows the website to present relevant products and/or measure their
advertisement efficiency on other websites.
Expiry: 13 daysType: HTTP
Google
7
Learn more about this provider
IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
rc::fThis cookie is used to distinguish between humans and bots.
Expiry: PersistentType: HTML
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
Hotjar
1
Learn more about this provider
_hjRecordingEnabledThis cookie is used to identify the visitor and optimize
ad-relevance by collecting visitor data from multiple websites – this exchange
of visitor data is normally provided by a third-party data-center or
ad-exchange.
Expiry: SessionType: HTML
Hubspot
1
Learn more about this provider
__ptq.gifSends data to the marketing platform Hubspot about the visitor's device
and behaviour. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
LinkedIn
5
Learn more about this provider
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
bscookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
li_sugrCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 3 monthsType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
request forgery. This cookie is essential for the security of the website and
visitor.
Expiry: 29 daysType: HTTP
MediMath
2
Learn more about this provider
mt_miscCollects data on the user's visits to the website, such as what pages
have been loaded. The registered data is used for targeted ads.
Expiry: 29 daysType: HTTP
uuidCollects data on the user's visits to the website, such as what pages have
been loaded. The registered data is used for targeted ads.
Expiry: 1 yearType: HTTP
Meta Platforms, Inc.
1
Learn more about this provider
frUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Microsoft
13
Learn more about this provider
MR [x2]Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 6 daysType: HTTP
MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
SRM_BTracks the user’s interaction with the website’s search-bar-function. This
data can be used to present the user with relevant products or services.
Expiry: 1 yearType: HTTP
ANONCHKRegisters data on visitors from multiple visits and on multiple websites.
This information is used to measure the efficiency of advertisement on websites.
Expiry: 1 dayType: HTTP
SMRegisters a unique ID that identifies the user's device during return visits
across websites that use the same ad network. The ID is used to allow targeted
ads.
Expiry: SessionType: HTTP
_uetsidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTTP
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTTP
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
StackAdapt
8
Learn more about this provider
sa-user-idUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
sa-user-id [x2]Used to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTTP
sa-user-id-v2 [x2]Used to track visitors on multiple websites, in order to
present relevant advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTTP
sa-user-id-v2Used to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
sa-user-id-v3 [x2]Pending
Expiry: 1 yearType: HTTP
Twitter Inc.
3
Learn more about this provider
i/adsct [x2]The cookie is used by Twitter.com in order to determine the number
of visitors accessing the website through Twitter advertisement content.
Expiry: SessionType: Pixel
muc_adsCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 399 daysType: HTTP
YouTube
12
Learn more about this provider
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 179 daysType: HTTP
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user
has seen.
Expiry: SessionType: HTTP
yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from
YouTube the user has seen.
Expiry: PersistentType: HTML
yt.innertube::requestsRegisters a unique ID to keep statistics of what videos
from YouTube the user has seen.
Expiry: PersistentType: HTML
ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devicesStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-idStores the user's video player preferences using embedded
YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-periodStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-appStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
yt-remote-session-nameStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
cdn.dreamdata.cloud
9
__tld__Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: SessionType: HTTP
ajs%3AcookiesCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: 1 yearType: HTTP
ajs%3AtestCollects data on visitors. This information is used to assign visitors
into segments, making website advertisement more efficient.
Expiry: 1 yearType: HTTP
ajs_group_idThis cookie is used to assign specific visitors into segments, this
segmentation is based on visitor behavior on the website - the segmentation can
be used to target larger groups.
Expiry: 1 yearType: HTTP
ajs_group_idCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_group_propertiesCollects data on visitors. This information is used to
assign visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_user_idThis cookie is used to collect data on the visitor's behavior on the
website - this information can be used to assign the visitor to a visitor
segment, based on common preferences.
Expiry: 1 yearType: HTTP
ajs_user_idCollects data on visitors' preferences and behaviour on the website -
This information is used make content and advertisement more relevant to the
specific visitor.
Expiry: PersistentType: HTML
ajs_user_traitsCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
languageio.com
3
_gaexpThis cookie is used by Google Analytics to determine if the visitor is
involved in their marketing experiments.
Expiry: 34 daysType: HTTP
_gaexp_rcDetermines whether the user is assigned to a specific
content-experiment to optimize website content and advertisement efforts.
Expiry: 1 dayType: HTTP
hubspotutkKeeps track of a visitor's identity. This cookie is passed to the
marketing platform HubSpot on form submission and used when de-duplicating
contacts.
Expiry: PersistentType: HTML
tribl.io
1
ti_Used in context with Account-Based-Marketing (ABM). The cookie registers data
such as IP-addresses, time spent on the website and page requests for the visit.
This is used for retargeting of multiple users rooting from the same
IP-addresses. ABM usually facilitates B2B marketing purposes.
Expiry: 399 daysType: HTTP
Unclassified 16
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
StackAdapt
1
Learn more about this provider
sa-user-id-v3Pending
Expiry: PersistentType: HTML
js.zi-scripts.com
2
_zitokPending
Expiry: 399 daysType: HTTP
unifiedScriptVerifiedPending
Expiry: SessionType: HTML
languageio.com
2
sucuri_cloudproxy_uuid_#Pending
Expiry: 1 dayType: HTTP
XJP2-tr-popup-shownPending
Expiry: 1 yearType: HTTP
tribl.io
11
_t.gifPending
Expiry: SessionType: Pixel
_tr_va1:3oQO1Qzq3LHPMxjDYYMP:83AM:o5jb:LPjdPending
Expiry: 6 monthsType: HTTP
_tr_va1:3oQO1Qzq3LHPMxjDYYMP:jdWv:dW1l:zG4ZPending
Expiry: 6 monthsType: HTTP
_tr_va1:3oQO1Qzq3LHPMxjDYYMP:kKWR:dW1l:qA5lPending
Expiry: 6 monthsType: HTTP
_tr_va1:3oQO1Qzq3LHPMxjDYYMP:n9W2:dW1l:Plw2Pending
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Language I/O

Multilingual Customer Support

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   * Our core technology
     Our proprietary machine translation optimizer takes the best machine
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     Language I/O's real-time translation technology is built to deliver fast,
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YOUR AGENTS, ANY LANGUAGE: THE WORLD'S LEADING TRANSLATION TECHNOLOGY FOR
ENTERTAINMENT & MEDIA BRANDS

Satisfying global customers requires multilingual customer support to be fast,
personalized, and accurate. Language I/O’s real-time machine translation
technology is built to do just that, giving your support team the tools they
need to communicate with customers in any language.

See How it Works



HOW OUR REAL-TIME LANGUAGE TRANSLATION WORKS

To generate the highest quality real-time translation for user-generated content
across chat, email, FAQ articles, and more, Language I/O aggregates the world’s
leading machine translation engines. When a translation request hits our
platform, our AI-powered technology automatically selects the best engine based
on criteria such as language pair, subject matter, and more. The result: the
best translation possible real-time translation, which is then also customized
to your brand using our self-learning glossaries.


 * Step 1
 * Step 2
 * Step 3
 * Step 4
 * Step 5


TRANSLATION REQUEST

Upon receiving a request in a language the agent doesn’t speak, the agent
selects the “Translate” button located within their CRM’s chat window.


DETECT AND MASK PERSONAL DATA

Before doing anything else, we scan the message for personal data. Any
personally identifiable information (PII) found in the content is encrypted
before being translated, ensuring that data is kept secure.


PERSONALIZATION VIA GLOSSARY IMPOSITION

With personal data masked, our technology will once again scan the content, this
time with the intent of consulting a customizable glossary that dictates how
specific terms (such as brand- and industry-specific jargon) should be
translated.

In the shown example, this process prevents “apple pencil” from being translated
literally into “pomme crayon.”


AUTOMATIC BEST TRANSLATION ENGINE SELECTION

Using AI and machine learning, Language I/O evaluates the translation request
and, based on the languages involved in the translation, automatically
determines the best engine for the content.


DELIVER TRANSLATION

With the best engine selected and glossary terms imposed, Language I/O then
generates an accurate translation that is personalized for the brand providing
customer service.

And of course, all of this happens in a matter of milliseconds. 




AUTOMATIC TRANSLATIONS ACROSS ALL OF YOUR SUPPORT CHANNELS


LIVE CHAT

Instantly translate incoming and outgoing chat messages with customers.

Learn More   ›


EMAIL

Resolve issues in any language and clear out ticket queues with ease.

Learn More   ›


KNOWLEDGE BASE & FAQ ARTICLES

Give global customers the tools they need to answer their own questions.

Learn More   ›


CHATBOTS

Turn your virtual agent into a polyglot to provide 24/7 multilingual support.

Learn More   ›




ENGAGE WITH GLOBAL CUSTOMERS, WHEREVER YOU WORK

We are constantly on the lookout for the best machine translation engines. When
we find them, we incorporate them into our solutions so that our machine
translation optimizer can provide accurate and personalized translations for
every language that you support.

 * Turnkey integrations
 * Flexible API
 * Browser plugin




CONTINUOUS IMPROVEMENT OF TRANSLATION QUALITY

Our R&D team consistently develops ways to incorporate the best of neural,
statistical, and human translation into our core technology.

 * Retranslation feedback
 * Translation quality flags
 * Translation quality estimation





SECURITY THAT PROTECTS YOU AND YOUR CUSTOMERS

Customer chats and emails contain all sorts of personal data, which is why we
are hyper-focused on protecting that information to keep your customers and your
bottom-line safe.

 * GDPA and CCPA compliant
 * ISO 27001 certified
 * Personal data is never stored




EASILY MONITOR USAGE AND PERFORMANCE

Our reporting suite gives customer service leaders easy access to both quick
snapshots and in-depth reports. Monitor monthly usage and access insights about
languages used in customer conversations with ease.

 * Monitor usage over time
 * See most used languages at a glance




GLOBAL ENTERPRISES TRUST LANGUAGE I/O TO POWER MULTILINGUAL SUPPORT AT SCALE



“The tool is very easy to use as well as easy to implement. Works on Salesforce
Classic and Lightning as well.”

Saad J

Salesforce Service Cloud Developer

“LIO was always very responsive and quick to answer our questions. Their support
is what made our deployment of this tool a big success.”

Mikayla M

Senior Fullstack Developer

“Language I/O team were very helpful with our onboarding, from beginning a trial
through to implementation assistance.”

Joshua R

Senior Manager, Support


See more reviews on G2




SEE REAL-TIME TRANSLATION SOFTWARE IN ACTION.

Request a Live Demo



LANGUAGE TRANSLATION SOFTWARE FAQS

What is real-time translation?

Real-time translation refers to technology that gives you the ability to
automatically translate content from one language to another. It is most
commonly used in scenarios where communications are being sent back and forth in
quick succession, such as in chat messages and emails.



How does real-time translation work?

Real-time translation is driven by neural machine translation (NMT) technology.
At Language I/O, we aggregate the world’s leading NMT engines and dynamically
select the most accurate one for the language pair involved in the translation.



How accurate is translation software?

With the right technology in place, machine translation software is highly
accurate. By automatically selecting the best possible NMT engine for each
translation request and then applying our self-improving glossary of brand- and
industry-specific terminology, Language I/O’s translations deliver the highest
standard of machine translation to our customers.




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