marystack.com
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Submitted URL: https://marys-tack.com/4GAX-J3T2-1F7A3J-HGK0A-1/c.aspx
Effective URL: https://marystack.com/shipping-and-returns/?utm_campaign=891398_012023_Jan%20Sale%20Starts%2C%20Points%2C%20Red%20Tags...
Submission: On January 20 via api from US — Scanned from DE
Effective URL: https://marystack.com/shipping-and-returns/?utm_campaign=891398_012023_Jan%20Sale%20Starts%2C%20Points%2C%20Red%20Tags...
Submission: On January 20 via api from US — Scanned from DE
Form analysis
1 forms found in the DOM/search.php
<form class="form" action="/search.php">
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<div class="form-field">
<label class="is-srOnly" for="search_query">Search</label>
<input class="form-input" data-search-quick="" name="search_query" id="search_query" data-error-message="Search field cannot be empty." placeholder="Search the store" autocomplete="off">
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Text Content
Get rewarded for shopping > Toggle menu Call 1-800-551-6279 * Compare * * * * * * | * eGift Cards * Sign in or Register * Cart 0 Search * For the Rider * Womens Riding Apparel * English Riding Breeches * Womens Tops * English Show Coats * English Show Shirts * Jackets and Vests for Women * Sweaters and Sweatshirts * Western Show Tops and Pants * Jeans * Pajamas, Undergarments, and Other Clothing * Footwear * English Tall Boots for Women and Men * Paddock Boots for Women and Men * Half Chaps * English and Western Riding Boots for Kids * Casual Boots and Shoes * Western Boots and Endurance Shoes * Footwear Accessories and Care * Kids Riding and Casual Apparel * Kids Breeches, Tights, and Jodhpurs * Jeans * Kids Show Coats and Shirts * Kids Casual Tops * Kids Jackets & Vests * Kids Accessories and Baby Items * Helmets and Safety Gear * Helmets * Safety Vests * Riding Helmet Accessories * Equestrian Accessories * Gloves * Belts * Show Accessories * Hats, Scarves, and Seasonal Accessories * Socks for Adults and Kids * Therapeutic Products for People * Western Chaps for Work and Show * Gear Bags * Mens Riding and Casual Apparel * Mens Breeches * Mens Casual Tops * Jeans * Mens Jackets and Vests * Mens Show Shirts and Jackets * For the Horse * English Saddles and Tack * Saddles * Bridles * Saddle Pads * English Bits * Stirrup Leathers and Irons * Girths * Reins * Martingales and Breastplates * Ear Bonnets * English Tack Bags and Covers * Western Saddles and Tack * Western Saddles * Western Headstalls * Western Saddle Pads * Western Bits * Cinches * Breast Collars * Western Reins * Western Stirrups * Roping Supplies * Trail Bags and Seat Covers * Western Tack Bags and Covers * Bareback Pads * Horse Boots and Wraps * Open Front and Equitation Boots * Ankle Boots * Protective Boots * Polos and Elastic Sport Wraps * Bell Boots and Heel Protection * Pony Boots * Hoof Boots * Shipping Boots * Boot Liners and Accessories * Training Equipment * Spurs and Spur Straps * Crops and Whips * Lunging and Groundwork * Draw Reins and German Martingales * Other Training Equipment * Halters and Leads * Leather Halters * Nylon Halters * Rope Halters * Cotton, Nylon, and Leather Leads * Shipping Halters * Halter Accessories and Stud Chains * Care and Stable * Horse Health * Horse Treats * Grooming * Horse Health and First Aid * Fly Sprays and Insect Repellents * Hoof Care * Ice Boots and Therapeutic Products * Stable Wraps and Bandages * Clippers and Accessories * Feed and Bedding * Supplements * Calming and Behavior * Ulcer and Digestive * Multi-Purpose * Hoof * Joint and Tendon * Weight Gain, Muscle, and Performance * Skin and Coat * Electrolytes and Salt * Vitamins and Minerals * Organic and Herbal Formulas * Feed Through Fly Control * Horse Clothing * Rainsheets * Blankets * Stable Sheets * Coolers, Anti Sweat, and Scrim Sheets * Fly Sheets * Fly Masks * Fly Boots * Blanket Accessories * Pony Clothing * Horse Undergarments * Stable Supplies * Leather and Tack Care * Tack Trunks * Tack Room and Barn Supplies * Buckets, Feed Tubs, and Waterers * Fly and Rodent Control * Arena Equipment * Behavioral Deterrents and Horse Toys * Trailer Accessories * Emergency Supplies * Pets * Dog and Cat Accessories * Dog and Cat Toys * Containers & Scoops * Collars and Leashes * Boredom Breakers and No-Chew * Beds and Bowls * Rugs and Mats * Cleaning and Potty * Dog Blankets and Clothing * Dog and Cat Health * Dog Treats * Vitamins and Supplements * Medication and First Aid Supplies * Pet Bathing and Grooming * Flea and Tick Control * Cat Treats * Chicken Care * Chicken Treats * Chicken Food and Supplements * Chicken Supplies * Chicken Health * Other Animal Care * Birds * Rabbits, Guinea Pigs, and Small Animals * Goats * Gifts * Toys and Games * Breyer Holiday Collection * Breyer Traditional * Breyer Freedom Series * Breyer Stablemates * Breyer and Other Crafts, Coloring, and Games * Breyer and Other Plush Animals * Backpacks, Lunch Bags, and Accessories * Home and Decor * Ornaments and Holiday * Dining and Entertaining * Kitchen * Mugs and Bottles * Wall and Shelf Decor * Pillows, Throws, and Rugs * Frames and Candles * Outdoor Decor * Mary's Gift Guide * Mary's Gift Cards * Gifts for Women * Gifts for Men * Gifts for Kids * Gifts for Horses and Pets * Gifts for the Home * Bags, Wallets, and Accessories * Purses, Totes, and Pouches * Key Chains * Wallets * Travel Bags and Backpacks * Jewelry * Bracelets * Earrings * Necklaces * Rings * Pins and Brooches * Health and Wellness * Skin and Nail Care * Supplements * Therapeutic Products * Stationery and Books * Decals and Stickers * Sale * Promotions * Featured * eGift Cards * Sign in or Register * * * * * Free Ship: CALI $75+ | $99+ USA * Startseite * Shipping & Returns SHIPPING & RETURNS * Holiday Shipping * Route Protection * Delivery Pre-Sign SHIPPING Expedited Shipping Guidelines * If you have questions or concerns please call the store at 800-551-MARY (6279) to speak with a sales associate to confirm availability of your expedited item or to obtain a shipping quote from our shipping department according to your need by date o If the item is out of stock every effort will be made to communicate that via text, phone call, and email * No expedited order will be shipped same day if placed after 11am PST o If placed after 11am the order will ship out the next business day o Ex. If placed Friday after 11 your expedited order will ship out on the following Monday * All expedited shipping services are facilitated by UPS o UPS Ground: within 1-5 business days o UPS 2nd Day Air: within 2 business days o UPS Next Day Air: next business day o **All time frames are within the continental US, barring any unforeseen delays including but not limited to inclement weather** o We cannot guarantee Next Day Early or any variation of the Next Day Air services. The guarantee is respective to the guarantee of the carrier at the time of the order. Holidays for example tend to have amended guarantees. * No guaranteed deliveries on Saturday or Sunday * If you select Free Shipping, this method is not expedited and your order will be shipped within our 48 hour window from the time your order is placed Free shipping on your order of $99 or more! * Ground service only. Excludes oversized, overweight, AK, HI (Continental US only). May not be combined with other offers or applied to previous purchases. Additional exclusions may apply, see store details. * Neurogan Hemp Horse Granules - does not ship free & does not ship to CA. This is a drop ship item. Free shipping CALIFORNIA on your order of $75 or more! * Free economy shipping. Excludes standard, premium and express shipping costs, AK, HI (Continental US Only). No promo code required. Offer available for a limited time only. Package shipping may not exceed 15lbs or be defined as oversize by carrier. May not be combined with other offers or applied to previous purchases. Additional exclusions may apply, see store details. Ends 12/31/22. Free shipping on English Saddles! * Ground service only. Continental US only. Other exclusions may apply, see store details. $19.99 shipping on Western Saddles! * UPS Ground service only. Continental US only. PO Boxes require a quote. Other exclusions may apply, see store details.* Free shipping on Tall Boots! * Ground service only. Continental US only. Additional exclusions may apply, see store details. Pick Up In-Store - Order Online and Pick Up at Mary's! * Please allow up to 3 hours for your order to be ready. * Orders placed after 3pm will be ready next day. * Once your order is ready for pickup you will receive a text notification from our Sales Team. * Please bring your matching ID and credit card used to place the order. * Orders not picked up within 3 days will be returned to the floor. Mary's has $10.99 "Flat Rate" shipping for orders up to 15 lbs within the 48 continental states. * Oversize items may result in an extra shipping charge. * Items may be shipped UPS or USPS at Mary's discretion. For orders to HI, AK, Canada & the US Territories * $10.99 "Flat Rate" shipping DOES NOT apply. * Shipping will be automatically calculated based on your order and location. * Please checkout using PayPal when shipping to Canada. For International orders (i.e: Canada) * Order values over $400 going to Canada via USPS will require duty fees paid upon delivery. How fast will you ship an item? Mary's will always ship your items as quickly as possible- usually within one business day! This means if you order on a Tuesday, it normally will ship out on Wednesday. If you request expedited shipping (one and two day air) be sure to submit your order by 11 a.m. PST so we can ship that same day. What shipment method does Mary's use? Normally we use UPS or USPS for our deliveries. Because we know your Mary's goodies are important to you, orders over $250 will require a signature at delivery to be sure they make it to you safely. Most shipments must be sent to your credit card billing address. What happens when an item is out of stock? If the awesome thing you really need is sold out, we'll order it from our vendor and ship it to you as soon as it comes in. Mary's has great relationships with all our vendors, so if what you ordered can be gotten, we'll go get it for you. Plus, we’ll keep in touch so you’ll know we haven’t forgotten about you. SADDLE TRIAL PROGRAM What's the return policy on saddles? Mary's Tack is the perfect place to buy your new saddle because we offer a 4-day trial period on English and Western saddles. Saddles are critical to riding enjoyment for you and your horse. That's why whether you order one over the phone, in store, or through our website, you've got four days after you receive it to ride in it. So try it right away! If the weather is bad or your horse has a sore hoof and you can't ride, call us! We're very accommodating, but you've gotta tell us if there's a problem. After that, shipping charges do apply. When trying the saddle remember that it needs to come back to us in the exact condition you received it if you decide to return or exchange it. To make sure that happens: * Always wrap your leathers/fenders before you ride. Try plastic wrap or an old tube sock with the toe cut off. * You may ride in your tall boots or half chaps to get a true feel of how the saddle fits. Please no dark jeans or dark chaps when trialing Western Saddles. * Always use a clean saddle pad between your horse and the saddle to keep panels and flaps sweat-free * Western Saddles must have the stirrups protected with plastic wrap or vet wrap. * Never oil or clean the saddle unless you're ready to give it its forever home. Please remember that after 4 days {No News is Good News} and the saddle is YOURS! We encourage you to call us during your saddle trial period to let us know how it is going or if you have any questions. Our expert Sales Associates are here to help and ensure you get the perfect fit. What happens if I return a saddle marked or damaged? If you're careful and follow our guidelines there shouldn't be a problem. If there is damage or signs of use on the saddle, however, we reserve the right to charge a restocking fee to compensate for repairs or to make up for the discount we'll have to give the next person who wants to buy it. If the marks or damage are very severe, you may have bought yourself a saddle. So be careful handling the saddle as well as riding in it! Consignment/Used Saddles Here at Mary's, we enjoy offering quality used saddles at excellent prices. We do our very best to keep the inventory on our website up to date. Each consignment saddle is unique and also available for sale in our retail store, so it could be sold before we have a chance to update the site. If that happens, we promise to call you as soon as we can to let you know and help you choose something else that fits your needs. If you do purchase a used or consignment saddle from us, because we can't know its entire history, it comes with no warranty expressed or implied. RETURNS Sometimes your purchase just isn't quite right. No worries! Just fill out the blue brochure that arrived with your package and send it back to us in new, unused condition with the original packaging within 90 days of purchase. Some items might be repaired versus exchanged, based on manufacturer recommendations. When purchasing a gift, please ask for a gift receipt. Sales are FINAL on red or yellow tag closeout items so make sure you have the right size. Any food, supplement, or sterile packaged item MAY NOT be returned once opened - please contact us if those items are defective. Customer is responsible for return shipping charges. Be sure the product is in its original packaging in unused condition and send it back inside a shipping box. Please don't put the shipping label directly on your product packaging. Inside the box, include your transaction number, name, address, phone number and the reason for return or exchange. We will happily refund the purchase price (minus the shipping charges). Items purchased by credit card must be refunded to the same credit card used for original purchase. Purchases made by check will be refunded by check and require 10 business days for processing. We strongly recommend that you use an insured and trackable shipping company (UPS, FEDEX or USPS Insured). Please send to: Mary's Tack & Feed3675 Via De La ValleDel Mar, Ca 92014 ATTN: Returns For International Customers Packages will be sent at correct valuation to your address. International customers are responsible for any tariffs, taxes or other fees receiving their items. If you need to return an item, you must pay any tariffs, taxes or other fees generated by returning an item to Mary's. Those packages that have postage, taxes or tariffs due will be refused. × INFO Mary's Tack & Feed 3675 Via De La Valle Del Mar, Ca 92014 Call us at: Toll Free 1-800-551-6279 Local CA 858-755-2015 Text 858-333-8805 NAVIGATE * Nutrition * About Us / Store Hours * FAQ * Shipping & Returns * Price Match Policy * Privacy Policy * Offers * Contact Us * Careers * Emergency * Mary's Blog * Sitemap CATEGORIES * For the Rider * For the Horse * Care and Stable * Pets * Gifts * Sale * Promotions * Featured POPULAR BRANDS * Ariat * Cavalleria Toscana * Weaver Leather * Centaur * Myler Bits * Breyer * Professional's Choice * Toklat * Circle Y * KL Select * View All CONNECT WITH US * * * * * * * Powered by BigCommerce © 2023 Marys Tack & Feed