www.reuters.com Open in urlscan Pro
2600:9000:235a:a200:15:5a3e:9d40:93a1  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to main content

Exclusive news, data and analytics for financial market professionalsLearn more
aboutRefinitiv

 * World
   Browse World
    * Africa
    * Americas
    * Asia Pacific
    * China
    * Europe
    * India
    * Israel and Hamas at War
   
    * Japan
    * Middle East
    * Ukraine and Russia at War
    * United Kingdom
    * United States
    * Reuters NEXT

 * US Election
 * Business
   Browse Business
    * Aerospace & Defense
    * Autos & Transportation
    * Davos
    * Energy
    * Environment
    * Finance
    * Healthcare & Pharmaceuticals
   
    * Media & Telecom
    * Retail & Consumer
    * Future of Health
    * Future of Money
    * Take Five
    * World at Work

 * Markets
   Browse Markets
    * Asian Markets
    * Carbon Markets
    * Commodities
    * Currencies
    * Deals
    * Emerging Markets
    * ETFs
    * European Markets
   
    * Funds
    * Global Market Data
    * Rates & Bonds
    * Stocks
    * U.S. Markets
    * Wealth
    * Macro Matters

 * Sustainability
   Browse Sustainability
    * Boards, Policy & Regulation
    * Climate & Energy
    * Land Use & Biodiversity
    * Society & Equity
    * Sustainable Finance & Reporting
    * The Switch
    * Reuters Impact

 * Legal
   Browse Legal
    * Government
    * Legal Industry
    * Litigation
    * Transactional
    * US Supreme Court

 * Breakingviews
   Browse Breakingviews
    * Breakingviews Predictions

 * Technology
   Browse Technology
    * Artificial Intelligence
    * Cybersecurity
    * Space
    * Disrupted

 * More
   Investigations
   Sports
    * Athletics
    * Baseball
    * Basketball
    * Cricket
    * Cycling
    * Formula 1
    * Golf
    * NFL
    * NHL
    * Soccer
    * Tennis
   
   Science
   Lifestyle
   Graphics
   Pictures
   Wider Image
   Podcasts
   Fact Check
   Video
   Sponsored Content
    * Reuters Plus
    * Press Releases

My News

Sign InRegister

 * Artificial Intelligence


MICROSOFT TO LET CLIENTS BUILD AI AGENTS FOR ROUTINE TASKS FROM NOVEMBER

By Aditya Soni
October 21, 20245:17 PM GMT+2Updated a day ago
Text
 * Small Text
 * Medium Text
 * Large Text

Share
 * X
 * Facebook
 * Linkedin
 * Email
 * Link


Oct 21 (Reuters) - Microsoft (MSFT.O), opens new tab will allow its customers to
build autonomous artificial intelligence agents from next month, in its latest
push to tap the booming technology amid growing investor scrutiny of its hefty
AI investments.
The company is positioning autonomous agents - programs that need little human
intervention unlike chatbots - as "apps for an AI-driven world" that can handle
client queries, identify sales leads and manage inventory.
Advertisement · Scroll to continue

Other big technology companies such as Salesforce (CRM.N), opens new tab have
also touted the potential of such agents, tools that some analysts say could
provide companies with an easier path to monetizing the billions of dollars they
are pouring into AI.
Microsoft said its customers can use Copilot Studio - an application that
requires little knowledge of computer code - to create such agents in public
preview from November. It is using several AI models developed in-house and by
OpenAI for the agents.
Advertisement · Scroll to continue

The company is also introducing 10 ready-for-use agents that can help with
routine tasks ranging from managing supply chain to expense tracking and client
communications.

Microsoft logo is seen near computer motherboard in this illustration taken
January 8, 2024. REUTERS/Dado Ruvic/Illustration/File Photo Purchase Licensing
Rights, opens new tab
In a demo, McKinsey & Co, which had early access to the tools, created an agent
that can manage client inquires by checking interaction history, identifying the
consultant for the task and scheduling a follow-up meeting.
"The idea is that Copilot (the company's chatbot) is the user interface for AI,"
Charles Lamanna, corporate vice president of business and industry Copilot at
Microsoft, told Reuters.

"Every employee will have a Copilot, their personalized AI agent, and then they
will use that Copilot to interface and interact with the sea of AI agents that
will be out there."
Tech giants are facing pressure to show returns on their big AI investments.
Microsoft's shares fell 2.8% in the September quarter, underperforming the S&P
500 (.SPX), opens new tab, but remain more than 10% higher for the year.
Some concerns have risen in recent months about the pace of Copilot adoption,
with research firm Gartner saying in August its survey of 152 IT organizations
showed the vast majority had not progressed their Copilot initiatives past the
pilot stage.

The Week Ahead Sign up here.

Reporting by Aditya Soni in Bengaluru; Editing by Varun H K

Our Standards: The Thomson Reuters Trust Principles., opens new tab

Share
 * X
 * Facebook
 * Linkedin
 * Email
 * Link

Purchase Licensing Rights


READ NEXT

 * Artificial IntelligencecategoryIBM releases new AI models for businesses as
   genAI competition heats up
 * Climate & EnergycategoryThree Mile Island nuclear plant gears up for Big Tech
   reboot
 * Artificial IntelligencecategoryFacebook owner Meta restarts facial
   recognition tech in 'celeb-bait' crackdown
 * Businesscategory'Blade Runner 2049' producer sues Tesla, Warner Bros over AI
   images
 * Artificial IntelligencecategoryQualcomm revamps mobile phone chips for AI,
   signs Samsung and others




TECHNOLOGY


 * EXPLAINER: WHAT DO WE KNOW ABOUT THE DATA BREACH AT INTESA SANPAOLO?
   
   Explainer · October 22, 2024 · 3:07 PM GMT+2 · 13 min ago
   
   Prosecutors in the southern Italian city of Bari are investigating an alleged
   data breach at the country's biggest bank Intesa Sanpaolo , in which Prime
   Minister Giorgia Meloni's account may have been accessed.

 * CybersecuritycategoryCybersecurity firm Socket raises $40 mln with backing
   from Bret Taylor, Jerry Yang2:56 PM GMT+2 · Updated 24 min ago
 * categoryHealthcare AI startup Tennr raises $37 mln to grow research and sales
   teams2:54 PM GMT+2 · Updated 26 min ago
 * BusinesscategoryVerizon misses quarterly revenue estimates on fewer device
   upgrades2:29 PM GMT+2 · Updated an hour ago
 * categoryZF to quit Wolfspeed's German chip project, says industry source2:03
   PM GMT+2




SITE INDEX


LATEST

 * Home
 * Authors
 * Topic Sitemap
 * Archive
 * Article Sitemap


BROWSE

 * World
 * Business
 * Markets
 * Sustainability
 * Legal
 * Breakingviews
 * Technology
 * Investigations
 * Sports
 * Science
 * Lifestyle


MEDIA

 * 
   Videos
 * 
   Pictures
 * 
   Graphics
 * 
   Podcasts


ABOUT REUTERS

 * About Reuters, opens new tab
 * Careers, opens new tab
 * Reuters News Agency, opens new tab
 * Brand Attribution Guidelines, opens new tab
 * Reuters Leadership, opens new tab
 * Reuters Fact Check
 * Reuters Diversity Report, opens new tab


STAY INFORMED

 * Download the App (iOS), opens new tab
 * Download the App (Android), opens new tab
 * Newsletters


INFORMATION YOU CAN TRUST

Reuters, the news and media division of Thomson Reuters, is the world’s largest
multimedia news provider, reaching billions of people worldwide every day.
Reuters provides business, financial, national and international news to
professionals via desktop terminals, the world's media organizations, industry
events and directly to consumers.


FOLLOW US

 * X
 * Facebook
 * Instagram
 * Youtube
 * Linkedin


THOMSON REUTERS PRODUCTS

 * WESTLAW, OPENS NEW TAB
   
   BUILD THE STRONGEST ARGUMENT RELYING ON AUTHORITATIVE CONTENT,
   ATTORNEY-EDITOR EXPERTISE, AND INDUSTRY DEFINING TECHNOLOGY.

 * ONESOURCE, OPENS NEW TAB
   
   THE MOST COMPREHENSIVE SOLUTION TO MANAGE ALL YOUR COMPLEX AND EVER-EXPANDING
   TAX AND COMPLIANCE NEEDS.

 * CHECKPOINT, OPENS NEW TAB
   
   THE INDUSTRY LEADER FOR ONLINE INFORMATION FOR TAX, ACCOUNTING AND FINANCE
   PROFESSIONALS.


LSEG PRODUCTS

 * WORKSPACE, OPENS NEW TAB
   
   ACCESS UNMATCHED FINANCIAL DATA, NEWS AND CONTENT IN A HIGHLY-CUSTOMISED
   WORKFLOW EXPERIENCE ON DESKTOP, WEB AND MOBILE.

 * DATA CATALOGUE, OPENS NEW TAB
   
   BROWSE AN UNRIVALLED PORTFOLIO OF REAL-TIME AND HISTORICAL MARKET DATA AND
   INSIGHTS FROM WORLDWIDE SOURCES AND EXPERTS.

 * WORLD-CHECK, OPENS NEW TAB
   
   SCREEN FOR HEIGHTENED RISK INDIVIDUAL AND ENTITIES GLOBALLY TO HELP UNCOVER
   HIDDEN RISKS IN BUSINESS RELATIONSHIPS AND HUMAN NETWORKS.

 * Advertise With Us, opens new tab
 * Advertising Guidelines
 * Purchase Licensing Rights, opens new tab

 * Cookies, opens new tab
 * Terms of Use
 * Privacy, opens new tab
 * Digital Accessibility, opens new tab
 * Corrections
 * Site Feedback, opens new tab

All quotes delayed a minimum of 15 minutes. See here for a complete list of
exchanges and delays.

© 2024 Reuters. All rights reserved






RIGHT TO WITHDRAW CONSENT UNDER GDPR

We and our 151 partners store and/or access information on a device, such as
unique IDs in cookies to process personal data. You may accept or manage your
choices by clicking below, including your right to object where legitimate
interest is used, or at any time in the privacy policy page. These choices will
be signaled to our partners and will not affect browsing data.Cookie
PolicyPrivacy Statement


WE AND OUR PARTNERS PROCESS DATA TO PROVIDE:

Use precise geolocation data. Actively scan device characteristics for
identification. Store and/or access information on a device. Personalised
advertising and content, advertising and content measurement, audience research
and services development. List of Partners (vendors)

Allow All Reject All Show Purposes


Feedback