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chgsupport.guideit.com Open in urlscan Pro
104.214.119.36  Public Scan

Go To Rescan Add Verdict Report
URL: https://chgsupport.guideit.com/
Submission: On July 25 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 104.214.119.36, located in San Antonio, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is chgsupport.guideit.com.
TLS certificate: Issued by GeoTrust Global TLS RSA4096 SHA256 20... on July 25th 2024. Valid for: 6 months.
This is the only time chgsupport.guideit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 104.214.119.36 8075 (MICROSOFT...)
1 3.160.150.86 16509 (AMAZON-02)
2 99.83.242.152 16509 (AMAZON-02)
1 135.148.70.109 16276 (OVH)
2 13.32.121.88 16509 (AMAZON-02)
10 6
3    104.214.119.36 (San Antonio, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
chgsupport.guideit.com
1    3.160.150.86 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-86.fra60.r.cloudfront.net
livechat-static-de-na1.niceincontact.com
2    99.83.242.152 (United States)

ASN16509 (AMAZON-02, US)
PTR: ac9af5c29004f71d0.awsglobalaccelerator.com
channels-de-na1.niceincontact.com
1    135.148.70.109 (United States)

ASN16276 (OVH, FR)
PTR: ip109.ip-135-148-70.us
guideit.screenconnect.com
2    13.32.121.88 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-88.fra60.r.cloudfront.net
web-modules-de-na1.niceincontact.com
Apex Domain
Subdomains		 Transfer
5 niceincontact.com
livechat-static-de-na1.niceincontact.com — Cisco Umbrella Rank: 53306
channels-de-na1.niceincontact.com — Cisco Umbrella Rank: 49166
web-modules-de-na1.niceincontact.com — Cisco Umbrella Rank: 79094
62 KB
3 guideit.com
chgsupport.guideit.com
15 KB
1 screenconnect.com
guideit.screenconnect.com
10 3
Domain Requested by
3 chgsupport.guideit.com chgsupport.guideit.com
2 web-modules-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
web-modules-de-na1.niceincontact.com
2 channels-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
1 guideit.screenconnect.com chgsupport.guideit.com
1 livechat-static-de-na1.niceincontact.com chgsupport.guideit.com
10 5

This site contains no links.

Subject Issuer Validity Valid
chgsupport.guideit.com
GeoTrust Global TLS RSA4096 SHA256 2022 CA1		 2024-07-25 -
2025-01-25		 6 months crt.sh
*.nicecxone.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-06-04 -
2025-07-05		 a year crt.sh
*.screenconnect.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-02-02 -
2025-03-04		 a year crt.sh

This page contains 3 frames:

Primary Page: https://chgsupport.guideit.com/
Frame ID: 95B49D83FD77209A153EEA836B55B3B5
Requests: 8 HTTP requests in this frame

Frame: https://guideit.screenconnect.com/?Theme=Embedded
Frame ID: 6204F230838AA38265D84FCFEFD265AF
Requests: 1 HTTP requests in this frame

Frame: https://web-modules-de-na1.niceincontact.com/storage/shared.html
Frame ID: 1F6B3448C03CC4DAE939B9739D24A0BB
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Catalyst Health (fka StratiFi Health) - Support

Page Statistics

10
Requests

90 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

77 kB
Transfer

203 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
chgsupport.guideit.com/ 		2 KB
2 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://chgsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
0cca02bbf63bf3913e4b5299a3be3004920fa3af18fefbef82c9a96745a08449
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 25 Jul 2024 18:15:29 GMT
Server
Microsoft-IIS/10.0
Strict-Transport-Security
max-age=2592000
Transfer-Encoding
chunked
Vary
Accept-Encoding
X-Powered-By
ASP.NET
CatalystHealthGroup.png
chgsupport.guideit.com/logos/ 		12 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://chgsupport.guideit.com/logos/CatalystHealthGroup.png
Requested by
Host: chgsupport.guideit.com
URL: https://chgsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
2da983def6345aa9f5499fc9386b6ec7df3d3185d622f9d38235ae5aac15f574
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://chgsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 25 Jul 2024 18:15:29 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548c86b7"
X-Powered-By
ASP.NET
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
12215
home.css
chgsupport.guideit.com/css/ 		2 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://chgsupport.guideit.com/css/home.css
Requested by
Host: chgsupport.guideit.com
URL: https://chgsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
52df8592f8e3a144e3480bc3e996a029624253b9ef2f5699bf79d8e8bb0659af
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://chgsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 25 Jul 2024 18:15:29 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548ca1fa"
X-Powered-By
ASP.NET
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
chat.js
livechat-static-de-na1.niceincontact.com/4/ 		95 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://livechat-static-de-na1.niceincontact.com/4/chat.js?478314
Requested by
Host: chgsupport.guideit.com
URL: https://chgsupport.guideit.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.86 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-86.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5b0f3cbbf34b62bd649e334a3fc2c74b83630c143fa199bc35968ef527e3c6ea

Request headers

Referer
https://chgsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 24 Jul 2024 21:03:12 GMT
content-encoding
br
via
1.1 cce339e34372cea758a4181fcf4e7c14.cloudfront.net (CloudFront)
last-modified
Wed, 17 Jul 2024 21:02:43 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P7
age
76338
x-amz-server-side-encryption
AES256
etag
W/"35106635fb0f18c81e2299b61cbcf0af"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
x-amz-cf-id
E0ar2B1N5pQ4iNO2wcQtbMdoyTosQbXd2zZ6JXCBSfw1YXB9GBC1qw==
chat_60150fb6-47bd-4e53-a3b7-e19f527214d3
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ 		11 KB
4 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_60150fb6-47bd-4e53-a3b7-e19f527214d3?locale=de_DE
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478314
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.242.152 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
f9dfa8fa24bc53085d0536091228e93ffc7367d04d4be24a0d94cc545fa0160d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://chgsupport.guideit.com/
X-Caller-Service-ID
dfo-chat
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

x-trace-id
8c0418d2-0001-4721-9ac3-72a9fc45f7c0
date
Thu, 25 Jul 2024 18:15:31 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
content-encoding
gzip
server
nginx
access-control-allow-methods
POST, OPTIONS, GET
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=120
x-request-uuid
099181eb-2f31-4d34-9101-12d719d16a4a
access-control-allow-headers
*
chat_60150fb6-47bd-4e53-a3b7-e19f527214d3
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_60150fb6-47bd-4e53-a3b7-e19f527214d3?locale=de_DE
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.242.152 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-caller-service-id
Access-Control-Request-Method
GET
Origin
https://chgsupport.guideit.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers
*
access-control-allow-methods
POST, OPTIONS, GET
access-control-allow-origin
*
content-length
0
date
Thu, 25 Jul 2024 18:15:30 GMT
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
x-request-uuid
f765d920-81a1-46ad-96bc-122f4dd0a784
x-trace-id
026786b3-8220-483b-9330-7cdd2f002dd7
/
guideit.screenconnect.com/ Frame 6204 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://guideit.screenconnect.com/?Theme=Embedded
Requested by
Host: chgsupport.guideit.com
URL: https://chgsupport.guideit.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
135.148.70.109 , United States, ASN16276 (OVH, FR),
Reverse DNS
ip109.ip-135-148-70.us
Software
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0 /
Resource Hash

Request headers

Referer
https://chgsupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
private
content-encoding
gzip
content-length
71171
content-type
text/html; charset=utf-8
date
Thu, 25 Jul 2024 18:15:30 GMT
p3p
CP="NON CUR OUR STP STA PRE"
server
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0
x-robots-tag
noindex
truncated
/ 		238 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
19ce53d31c89f6a2a6f9f85e359bba2821c04e8cadb38b5ca380e819a20c191f

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/svg+xml
loader.js
web-modules-de-na1.niceincontact.com/loader/1/ 		80 KB
28 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28698856
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478314
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24ca5132420b08e69c217aaea3fad5f9dba8aff59a5f4cf66fc420cc225b02c0

Request headers

Referer
https://chgsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 25 Jul 2024 18:15:33 GMT
content-encoding
br
via
1.1 857b0dca772798c338c78a1be69c955c.cloudfront.net (CloudFront)
last-modified
Wed, 19 Jun 2024 09:12:20 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
etag
W/"8beaa20eef2fe65987d07a2429288b34"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
text/javascript
cache-control
no-cache
x-amz-cf-id
PiTChMebsaYB14zekqzCAx8INTuc7juKtEIVc0vcrflBSx2MnIUZXg==
chat-window.js
web-modules-de-na1.niceincontact.com/chat/ 		0
0
shared.html
web-modules-de-na1.niceincontact.com/storage/ Frame 1F6B 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/storage/shared.html
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28698856
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://chgsupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
age
38674
content-length
164
content-type
text/html
date
Thu, 25 Jul 2024 07:30:59 GMT
etag
"529f313e880347d6f53f06cebc45569f"
last-modified
Fri, 12 Apr 2024 10:07:05 GMT
server
AmazonS3
via
1.1 490f651effcacfa7d80143d3047d794e.cloudfront.net (CloudFront)
x-amz-cf-id
SVGLPf0qKnqLxFWVq2YyKypTyzmc1xTT2KN7g_P6V-PVBairMN2y6w==
x-amz-cf-pop
FRA60-P1
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
web-modules-de-na1.niceincontact.com
URL
https://web-modules-de-na1.niceincontact.com/chat/chat-window.js?28698856

Verdicts & Comments Add Verdict or Comment

7 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| OpenChat string| BrandEmbassy function| brandembassy string| CXoneDfo function| cxone

2 Cookies

Domain/Path Name / Value
.chgsupport.guideit.com/ Name: ARRAffinity
Value: 3bb54362e9380c0fdba44176bed3ad94faa5e695da170a0fde99294279c21916
.chgsupport.guideit.com/ Name: ARRAffinitySameSite
Value: 3bb54362e9380c0fdba44176bed3ad94faa5e695da170a0fde99294279c21916

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000