helpdesk.iuav.it Open in urlscan Pro
52.166.116.5 Public Scan

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Submitted URL:
https://helpdesk.iuav.it/
Effective URL:
https://helpdesk.iuav.it/otrs/customer.pl
Submission: On December 30 via automatic, source certstream-suspicious (December 30th 2020, 4:44:46 pm UTC)

Summary HTTP 15 Redirects Links 1 Behaviour Indicators

Similar DOM Content API

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 15 HTTP transactions. The main IP is 52.166.116.5, located in Amsterdam, Netherlands and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is helpdesk.iuav.it.
TLS certificate: Issued by TERENA SSL CA 3 on March 24th 2020. Valid for: 2 years.

This is the only time helpdesk.iuav.it was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
15	52.166.116.5 52.166.116.5		8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
15	1

15 52.166.116.5 (Amsterdam, Netherlands)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
PTR: ezproxy.westeurope.cloudapp.azure.com

helpdesk.iuav.it	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
15	iuav.it helpdesk.iuav.it	413 KB
15	1

	Domain	Requested by
15	helpdesk.iuav.it	helpdesk.iuav.it
15	1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com

Subject Issuer	Validity	Valid
helpdesk.iuav.it TERENA SSL CA 3	`2020-03-24` - `2022-06-27`	2 years	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.iuav.it/otrs/customer.pl
Frame ID: FC279546D264A2854A6DAEF7F32C2DC0
Requests: 15 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://helpdesk.iuav.it/ Page URL
https://helpdesk.iuav.it/otrs/customer.pl Page URL

Detected technologies

otrs (Issue Trackers) Expand

Overall confidence: 100%
Detected patterns

script /^\/otrs-web\/js\//i

Perl (Programming Languages) Expand

Overall confidence: 100%
Detected patterns

headers server /\bPerl\b(?: ?\/?v?([\d.]+))?/i
headers server /mod_perl(?:\/([\d\.]+))?/i
script /^\/otrs-web\/js\//i

CentOS (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /CentOS/i

mod_perl (Web Server Extensions) Expand

Overall confidence: 100%
Detected patterns

headers server /mod_perl(?:\/([\d\.]+))?/i

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i
headers server /mod_perl(?:\/([\d\.]+))?/i

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Page Statistics

15
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

413 kB
Transfer

1473 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.otrs.com/otrs-business-solution-managed
Title: Powered by OTRS

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.iuav.it/ Page URL
https://helpdesk.iuav.it/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK / Show response
helpdesk.iuav.it/ 524 B
796 B 203ms
57ms Document
text/html 52.166.116.5
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://helpdesk.iuav.it/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 5547e766748f16a47ff8ec0a6dbd80bc251a53aede9f20893ae84899ba65b090

Request headers

Host: helpdesk.iuav.it
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
last-modified: Fri, 11 Dec 2020 19:53:42 GMT
etag: "20c-5b635a63b9d80"
accept-ranges: bytes
content-length: 524
content-type: text/html; charset=UTF-8

GET
H/1.1 200
OK Primary Request customer.pl Show response
helpdesk.iuav.it/otrs/ 12 KB
5 KB 101ms
100ms Document
text/html 52.166.116.5
MICROSOFT-CORP-MS...

General

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Full URL

https://helpdesk.iuav.it/otrs/customer.pl

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

ezproxy.westeurope.cloudapp.azure.com

Software

Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 / OTRS 6.0.30 (https://www.otrs.com/)

Resource Hash

f8dff950e976035fb72624cc295d1ff0bf37c7f8755ac7551dba151366df9f5e

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Host: helpdesk.iuav.it
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: same-origin
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: document
Referer: https://helpdesk.iuav.it/
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://helpdesk.iuav.it/

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
x-powered-by: OTRS 6.0.30 (https://www.otrs.com/)
x-ua-compatible: IE=edge,chrome=1
x-frame-options: SAMEORIGIN
x-otrs-login: /otrs/customer.pl?
expires: Tue, 1 Jan 1980 12:00:00 GMT
cache-control: no-cache
pragma: no-cache
set-cookie: OTRSBrowserHasCookie=1; path=/otrs/; expires=Thu, 30-Dec-2021 16:44:29 GMT
vary: Accept-Encoding
content-encoding: gzip
content-length: 4070
content-type: text/html; charset=utf-8;

GET
H/1.1 200
OK CommonCSS_91c858b137f25b30f8ae880f9c1ef2af.css
helpdesk.iuav.it/otrs-web/skins/Customer/default/css-cache/ 58 KB
13 KB 71ms
64ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/default/css-cache/CommonCSS_91c858b137f25b30f8ae880f9c1ef2af.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 816430e79726ee570960d1b9a73f8344ff2c4196e5a3b546815a7f0b39f73887

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:18 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "e9bd-5b767431847f0-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 12588

GET
H/1.1 200
OK CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/ 6 KB
2 KB 134ms
61ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 3f8ae367a9c0d1c4ff19b61351a88c4e6d6539d429ba9d386f80b44c29eae060

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:18 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "18f5-5b76743191310-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 2139

GET
H/1.1 200
OK jquery-ui.css
helpdesk.iuav.it/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/ 20 KB
4 KB 186ms
78ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Tue, 29 Sep 2020 14:01:10 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "50c5-5b074370f5580-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
cache-control: max-age=14400 must-revalidate
accept-ranges: bytes
content-length: 4062

GET
H/1.1 200
OK style.css
helpdesk.iuav.it/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/ 5 KB
1 KB 189ms
80ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Tue, 29 Sep 2020 14:01:10 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "1273-5b074370f5580-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
cache-control: max-age=14400 must-revalidate
accept-ranges: bytes
content-length: 1025

GET
H/1.1 200
OK font-awesome.min.css
helpdesk.iuav.it/otrs-web/common/css/ 30 KB
7 KB 184ms
74ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/common/css/font-awesome.min.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Tue, 29 Sep 2020 14:01:10 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "7918-5b074370f5580-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
accept-ranges: bytes
content-length: 7053

GET
H/1.1 200
OK CommonJS_10fc0028360e891aee9c2ca7c76089d9.js Show response
helpdesk.iuav.it/otrs-web/js/js-cache/ 1 MB
356 KB 203ms
92ms Script
application/javascript 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/js/js-cache/CommonJS_10fc0028360e891aee9c2ca7c76089d9.js
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: f308bc96f823b2f86a3ae7b89f062febc579a86c24214452699d090161b135e4

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:31 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "144b91-5b76743df9f2e-gzip"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
cache-control: max-age=2592000 must-revalidate
transfer-encoding: chunked
accept-ranges: bytes

GET
H/1.1 200
OK TranslationJS_en_638d5ae013120071185b90b581759843.js Show response
helpdesk.iuav.it/otrs-web/js/js-cache/ 347 B
604 B 187ms
75ms Script
application/javascript 52.166.116.5
MICROSOFT-CORP-MS...

General

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Full URL: https://helpdesk.iuav.it/otrs-web/js/js-cache/TranslationJS_en_638d5ae013120071185b90b581759843.js
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 49ecdc0cf34c13c8d02e3a2ccaa8fab15558bf1530cf9cbc40aa1a7ae28bbaaa

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:31 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "15b-5b76743d9174e-gzip"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 219

GET
H/1.1 200
OK TemplateJS_211c7e355d46defefa921b9b9d509975.js Show response
helpdesk.iuav.it/otrs-web/js/js-cache/ 20 KB
4 KB 189ms
58ms Script
application/javascript 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/js/js-cache/TemplateJS_211c7e355d46defefa921b9b9d509975.js
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 470c071b0815e4786e2d056248786fcd16178de26b2f19d178cacddc37031656

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:31 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "4f86-5b76743deb4ce-gzip"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 4209

GET
H/1.1 200
OK ModuleJS_9cdfd86cc4a0d4c9232d7b7557963bd9.js Show response
helpdesk.iuav.it/otrs-web/js/js-cache/ 3 KB
1 KB 241ms
57ms Script
application/javascript 52.166.116.5
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL: https://helpdesk.iuav.it/otrs-web/js/js-cache/ModuleJS_9cdfd86cc4a0d4c9232d7b7557963bd9.js
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 957c585faf8bc3fe5fd597b207eb3bea58226ec1825e01c8f14e2c354ba36e5c

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:31 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "a63-5b76743d9174e-gzip"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 1031

GET
H/1.1 200
OK ResponsiveCSS_97aae91cb137a4ce794799d829259ff5.css
helpdesk.iuav.it/otrs-web/skins/Customer/default/css-cache/ 5 KB
2 KB 59ms
59ms Stylesheet
text/css 52.166.116.5
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_97aae91cb137a4ce794799d829259ff5.css
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 0953f547ba2fff1a31b12ec95874ebc84a671bbce24e50bcd68003d34ccaf367

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
content-encoding: gzip
last-modified: Sun, 27 Dec 2020 00:30:18 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
etag: "12f3-5b7674319af50-gzip"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
cache-control: max-age=2592000 must-revalidate
accept-ranges: bytes
content-length: 1426

GET
H/1.1 200
OK GradientSmall_iuav.png
helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/ 367 B
624 B 68ms
68ms Image
image/png 52.166.116.5
MICROSOFT-CORP-MS...

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Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/GradientSmall_iuav.png
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 47c0d6acf476c07584c48c1c2add1f28ce74477d97c24043187cf9f7b13dd6fc

Request headers

Referer: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
last-modified: Sat, 12 Dec 2020 16:21:32 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
accept-ranges: bytes
etag: "16f-5b646cd4e9b00"
content-length: 367
content-type: image/png

GET
H/1.1 200
OK helpdesk.png
helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/ 10 KB
11 KB 77ms
76ms Image
image/png 52.166.116.5
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/helpdesk.png
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: aa4d8887726d695d4a1e4096233a8db5d37819aaad20649d5b36145b56646072

Request headers

Referer: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/css-cache/CommonCSS_f97aa1747e2aae5eaa08d3537aeba6f0.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
last-modified: Sat, 12 Dec 2020 16:21:32 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
accept-ranges: bytes
etag: "29d0-5b646cd4e9b00"
content-length: 10704
content-type: image/png

GET
H/1.1 200
OK iuav.png
helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/ 4 KB
4 KB 64ms
63ms Image
image/png 52.166.116.5
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://helpdesk.iuav.it/otrs-web/skins/Customer/Iuav/img/iuav.png
Requested by: Host: helpdesk.iuav.it
URL: https://helpdesk.iuav.it/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 52.166.116.5 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS: ezproxy.westeurope.cloudapp.azure.com
Software: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: e648649546fd9dde15218d671fe05e36adbe623f6069b08fae74a6b96e03dd13

Request headers

Referer: https://helpdesk.iuav.it/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 30 Dec 2020 16:44:29 GMT
last-modified: Sat, 12 Dec 2020 16:21:32 GMT
server: Apache/2.4.6 (CentOS) mod_perl/2.0.11 Perl/v5.16.3
accept-ranges: bytes
etag: "ef6-5b646cd4e9b00"
content-length: 3830
content-type: image/png

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21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| Core function| IgnoreEvent string| CKEDITOR_BASEPATH function| $ function| jQuery object| matched object| browser function| setImmediate function| clearImmediate object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			helpdesk.iuav.it/otrs/	1970-01-19 23:48:02	Name: OTRSBrowserHasCookie Value: 1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

helpdesk.iuav.it
52.166.116.5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