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 * Quotation
 * Quick Quotes Remarks – Country-Specific Information


QUICK QUOTES REMARKS

COUNTRY-SPECIFIC INFORMATION

Please select the note that is required for you from jumpmark list below:

 * Remarks for Algeria
 * Remarks for Angola
 * Remarks for Argentina
 * Remarks for Australia
 * Remarks for Bangladesh
 * Remarks for Benin
 * Remarks for Brazil
 * Remarks for Brunei
 * Remarks for Burkina Faso
 * Remarks for Cameroon
 * Remarks for Canada
 * Remarks for China
 * Remarks for Colombia
 * Remarks for Congo
 * Remarks for Congo D.R.
 * Remarks for Cuba
 * Remarks for Djibouti
 * Remarks for Ecuador
 * Remarks for Egypt
 * Remarks for Equatorial Guinea
 * Remarks for Fiji
 * Remarks for France
 * Remarks for Gabon
 * Remarks for Gambia
 * Remarks for Ghana
 * Remarks for Guatemala
 * Remarks for Guinea
 * Remarks for Guyana
 * Remarks for Iceland
 * Remarks for India
 * Remarks for Indonesia
 * Remarks for Iraq
 * Remarks for Israel
 * Remarks for Italy
 * Remarks for Ivory Coast
 * Remarks for Japan
 * Remarks for Jordan
 * Remarks for Kenya
 * Remarks for Liberia
 * Remarks for Libya
 * Remarks for Mali
 * Remarks for Malta
 * Remarks for Mauritania
 * Remarks for Mexico
 * Remarks for Mozambique
 * Remarks for Myanmar
 * Remarks for New Zealand
 * Remarks for Nigeria
 * 
 * Remarks for Papua New Guinea
 * Remarks for Paraguay
 * Remarks for Peru
 * Remarks for Portugal
 * Remarks for Qatar
 * Remarks for São Tomé And Príncipe
 * Remarks for Saudi Arabia
 * Remarks for Senegal
 * 
 * Remarks for Sierra Leone
 * 
 * Remarks for South Africa
 * 
 * Remarks for South Korea
 * Remarks for Spain
 * Remarks for Sudan
 * Remarks for Syria
 * Remarks for Taiwan
 * Remarks for Thailand
 * Remarks for Tunisia
 * Remarks for Turkiye
 * Remarks for Ukraine
 * Remarks for United Arab Emirates
 * Remarks for US territories
 * Remarks for Venezuela
 * Remarks for Vietnam
 * Remarks for Yemen


REMARKS FOR ALGERIA

For shipments to Algeria no collect charges are accepted.




REMARKS FOR ANGOLA

Freight collect is not allowed in Angola. Only the destination local charges
must be collected in Angola. As per Angolan law, the below charges need to be
collected at Angola XFD, XAO, XNG, XHR.
TAX ID is mandatory for consignee party. For in-transit shipments where a
consignee is located in a country outside Angola, TAX ID is not required. 




REMARKS FOR ARGENTINA

Temporarily, all import shipments to Argentina are to be PREPAID and export
shipments are to be COLLECT without any exception. Demurrage and detention
charges will only be accepted for import and export and local surcharges subject
to VAT.




REMARKS FOR AUSTRALIA

Please be informed that grains/waste/scrap are commodities excluded from our
Quick Quote Freight All Kind definition for exports from Australia. Please
approach our local Sales representatives for a quotation via email for these
commodities.




REMARKS FOR BANGLADESH

THD/EMF/SEC/OAD/DLF/ADD/RHD (Imports into BDCGP) : should be paid together with
SEA. if SEA is Prepaid, they should be paid at origin or elsewhere prepaid
payer.
THO/SMD/SEC (Exports from BDCGP) : should be paid together with SEA. If SEA is
collect, they should be paid at destination or elsewhere collect payer.
Import Doc Fee (DDF) : Always payable at POD.
Export Doc Fee (MTD) : Always payable at POL.

Port of Chittagong
The Port of Chittagong accept 20 and 40 container for handling with a maximum
gross weight of 24,000 kgs 20 and 30,480 kgs 40 (gross weight = gross cargo
weight + container tare weight).
 




REMARKS FOR BENIN

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.





REMARKS FOR BRAZIL

Import and Export - All due charges for payment method in Brazil is Via Portal
PayHapag https://payhapag.com.br/ .
Brazil payment via Portal is mandatory . For questions please write to:
ContasaReceber@hlag.com
 




REMARKS FOR BRUNEI

For all import shipments to Brunei, only THD (Terminal handling charge
destination) and DDF (Destination Documentation Fee) can be collect, all other
freight items must be prepaid.





REMARKS FOR BURKINA FASO

Freight collect is not accepted. All charges including DLF and destination
charges must be on prepaid with the sea freight 





REMARKS FOR CAMEROON

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.





REMARKS FOR CANADA

Shipments that start and end in Canada are rated based on the date the last
container gates in full on the shipment.

The correct rate reference must be provided at the time of initial booking
request. Subsequent changes to the rate reference will cause the shipment to be
re-processed for space availability under the amended quote. Requests to amend
any rates after container has been returned will be refused.

Please note that the Transport Additional at Destination (TAD), the War Risk
Surcharge (WRS) and the Congestion Surcharge Destination (CGD) are to be paid
with the ocean freight.

Shipments containing personal effects, vehicles or used clothing cannot be
handled on cross-border routings or to/from a private residence. For personal
effects, at time of booking a destination agent needs to be provided and be
shown as the notify party on the shipping instructions, and all charges must be
prepaid.

Shipment of used cars to the Middle East and Indian Subcontinent are not
accepted.

Shipments of concentrated metal products (including but not limited to steel
coils) must be pre-approved prior booking. Please contact your local sales team.

Please remember that there are several commodities which are either banned or
restricted by North American Railroads, including but not limited to: used
machinery, scrap metal, vehicles, concentrated/heavy metal products, flexitanks,
tobacco, hides, personal effects and medical equipment.

For cargo that starts/ends in Canada but loading/discharging in New York or
Philadelphia, there is a transfer between rail ramp and the port involving
public roads and the weight limits of 39,200 LBS per 20ft and 43,700 LBS per
40ft apply.

For allowable cargo weights and overweight charges for inland haulage within
Canada, please follow link below:
https://www.hapag-lloyd.com/en/services-information/offices-localinfo/north-america/canada.html#tab=ti-export

Any additional inland cost incurred due to overweight cargo, will be for the
account of the shipper. See links below for respective overweight fees:
https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316

These weight requirements apply to all shipments, including containers received
or delivered from on-dock facilities. The carrier will not handle inland
carriage on any container improperly loaded or any container loaded in excess of
its marked capacity. The shipper will ensure that the lading and axle weight
meet provincial, federal, state, and municipal highway safety and weight
limitations. Tare weights may vary which will affect the maximum weight.

For POL Halifax all flat racks in gauge or OOG requires an IMO-compliant cargo
securing certificate prior to the first gate in.





REMARKS FOR CHINA

Please be informed that certain commodities are restricted or require special
License for Import/Export Transshipment via Hong Kong by Hong Kong Trade and
Industry Department.

Also Commodities named 'Machinery/Tools/Equipment etc.' might fall under
Strategic Commodity of Hong Kong Trade and Industry Department and transshipment
can be delayed due to License application.

For full details please refer to:

http://www.stc.tid.gov.hk/eindex.html
http://www.stc.tid.gov.hk/english/download/by_formno.html

Please note that this license requirement is also applicable for such machinery
which are to be discharged at Shenzhen West Terminals / Ports (i.e. Shekou,
Chiwan, Da Chan Bay).

China – New Restriction on Acceptance of Waste Cargo
In accordance to the recently announced legislation by the Government of
People’s Republic of China on “the Prevention and Control of Solid Waste
Pollution” into China, we would like to inform you that we will stop accepting
solid waste cargo into China. This will be effective September 1, 2020 (cargo
arrival date).

This legislation is applicable to all solid waste cargo such as wastepaper,
waste plastics, waste metals, waste chemicals etc.
To avoid any unnecessary disruption to you, we appreciate your assistance and
cooperation as any violation will result in a Customs ordered return of shipment
and possible fine may be imposed.
 

All shipments out of China are subject to the Shanghai Shipping Exchange filing
regulations. This implies amongst others, that the Non-Hapag-Lloyd contracting
entity in the Rate Agreement or the Shipper on the eventual B/L covering the
business quoted for in this quotation must be either a BCO or a NVOCC registered
at the Shanghai Shipping Exchange and have a MOC code.




REMARKS FOR COLOMBIA

“In Colombia, there is not OTM or DTA service between port facilities or any
free zone or depot enabled.”




REMARKS FOR CONGO

Freight collect is not allowed. IFD (Inspection Fees at Destination) to be
PREPAID at Origin Office as part of the Freight charges. Freight and origin
local charges to be on prepaid.





REMARKS FOR CONGO D.R.

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR CUBA

Payment Terms: As per January 2022 all shipments to Cuba are to be PREPAID
without any exception.

All freight charges and any other charges must not be invoiced and paid by our
customers in USD. Preferably, the related invoices and payments should be in
EUR.

Any local charges should be handled by the agent in Cuba on an independent basis
but not in USD.
 




REMARKS FOR DJIBOUTI

Import surcharge at destination RHD must follow the seafreight payment terms
RHD charge to follow the freight






REMARKS FOR ECUADOR

Free plug-in for reefers 48 hours prior to vessel departure.

Be aware it’s an essential requirement to perform New Customer Validation
process to all new shippers / customers. Kindly provide full info of the company
that will appear as shipper in the BL, along with your booking request. Further
information of the process is available in our website here.

For U.S inland shipments only - Truck Power Shortage in North America:
Carrier Haulage deliveries have been delayed due to the considerable shortage of
truckers throughout the USA and Canada. We are working to improve service to our
customers as well as to minimize the impact of any storage/demurrage. However,
under the circumstances presented, which are beyond our control, significant
delays should be expected. As per our tariff, storage
charges incurred at US &/or Canada inland rail depots are for the account of the
cargo and have to be settled prior to release of cargo. In case the carrier
under the actual circumstances cannot conclude the inland portion due US/CAN
truck shortage or any other situation beyond our control, the final
responsibility would be for account of the cargo.

Weight restrictions: Each country have own weight restriction on roads,
therefore please check that cargo weight does not exceed the limit. Overweight
can generate extra costs or fines that will be on cargo account.





REMARKS FOR EGYPT

Egyptian local charges can only be collected in Egypt, therefore prepayment or
collection abroad are not allowed.





REMARKS FOR EQUATORIAL GUINEA

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR FIJI

Please be informed that grains/waste/scrap are commodities excluded from our
Quick Quote Freight All Kind definition for exports from Fiji. Please approach
our local Sales representatives for a quotation via email for these commodities.




REMARKS FOR FRANCE

Routings from/to French locations via inland waterway / barge on the Rhine river
may be subject to the Low Water Surcharge depending on the Rhine water levels at
time of passing, in which case an additional invoice will be issued. Kaub levels
apply for France (all terminals south of Koblenz) as published on the ELWIS
website. Our rates are published on our France Local Charges page.




REMARKS FOR GABON

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR GAMBIA

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR GHANA

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.





REMARKS FOR GUATEMALA

BL fee surcharge is always subject to local IVA.



REMARKS FOR GUINEA

 * Freight collect is not allowed. All freight-related charges such as IFD
   (Inspection Fees at Destination) are to be PREPAID at origin office.
   Inspection fees at destination includes certificate fees. This charge is
   payable with the sea freight. 
 * Telex release is allowed. Sea waybills are not allowed. Printing the bill of
   lading at POD Conakry is not allowed. 
 * Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees and
   notifications are not allowed. 
 * “BLs – “TO ORDER” and “TO ORDER OF” and “TO ORDER OF BANK” are NOT ALLOWED,
   while “TO ORDER OF BANK NAME” with BANK NAME clearly mentioned is ALLOWED”. 
 * Weight restrictions as per container max. payload. 
 * SOC containers with valid plate only and aluminum containers not allowed. 
 * For low-value cargoes such as personal and second-hand items generally from
   the USA, Canada, and Europe with a high risk of being unclaimed and abandoned
   by merchant, a UAC waiver document is to be released to the shipper (UAC =
   unclaimed and abandoned container). 
 * Toxic waste, scrap electronics, scrap engines / engine parts, used batteries,
   used tires, charcoal, fireworks, products containing asbestos, poisonous and
   narcotic substances, machines capable of manufacturing counterfeit
   currencies, shipments of currency, coins, medals (of any kind), live animals,
   nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of
   any kind, live plants and soil fertilizers, pornographic material, energy
   drinks with the name “pussy”, weapons, firearms, ammunition, bullets,
   cartridges, and powders and/or any kind of police / military cargo,
   right-hand-drive vehicles are NOT ALLOWED to be imported to Guinea. 
 * For “in transit” dry cargo to Mali / country name via merchant haulage, BL is
   to display “cargo in transit to Mali / country name”. 
 * Importing commodity pharmaceuticals is not allowed. However, please contact
   Guinea Country Manager for confirmation prior to proceeding with
   booking/documentation. 
 * For “in transit” reefer cargo to Mali – destination agent MD approval is
   required. 
 * Cargo destined to government entities, NGOs, charity organizations, religious
   entities, and REEFER cargo will require destination agent MD approval. POL
   office will be responsible for all associated expenses in case of
   long-standing containers and/or losses for the principal. 
   
   Effective July 1, 2023, all scrap metals such as iron, steel, and aluminum,
   as well as plastics, metal pipes, and any scrap material destined for India
   will incur an equipment maintenance fee (EMF) of INR 4,250 per 20’ and INR
   8,500 per 40’. Please refer to the Hapag Lloyd website for details on local
   charges. 
   




REMARKS FOR GUYANA

Payment terms: All import shipments must be designated as "prepaid" and all
export shipments as "collect."



REMARKS FOR ICELAND

Payment Terms: Collect charges to a company on Iceland is not possible. We do
not issue invoices to companies on Iceland at all. Invoices can however be
collectable from other countries in Europé. All local charges on Iceland are
collected by our connecting carrier EIMSKIP in Iceland directly to the customer
on Iceland. This cannot be prepaid, consequently offer Free out Iceland only.
This is also referring to local demurrage, storage and detention charges on
Iceland.




REMARKS FOR INDIA

All charges must be prepaid for commodities like Used Machineries and Personal
Effects. For commodities like Wastepaper, Metal Scrap and Rags, Destination Land
Freight (DLF) can be collected for India. For cargo destined for Nepal
(Kathmandu & Birgang/Biratnagar) - all charges should be prepaid only.

Receiving, handling, delivery (RHD) can only be collected at destination.
Imports: solid plastic scrap is prohibited

ICD:
Customers who want to arrange its shipment on Shipper PDA terms, need to select
received at ‘terminal/ramp‘. The quotation will then show the applicable
‘Handling fee on Origin Land Freight‘ (HOL) that covers incidental expenses of
handling, loading and transport. The rail charges need to be paid directly to
the rail operator
Customers who want to arrange its shipment on Liner PDA terms, ‘received at
door‘ needs to be selected. The so called ‘Origin Land Freight fee‘ (OLF) will
display under export surcharges directly in the quotation
Start location should always be the Indian Inland Container Depot pick-up
location (for handover in port or ICD)

Effective 1st Sep 2023, All Metals Scrap such as Iron/Steel, Aluminium, Plastic,
Metal pipes & Any Scrap material to India will attract Equipment maintenance fee
(EMF) of INR 4650/20’ and INR 8500/40’. Please refer to Hapag Lloyd Website for
local charges details.







REMARKS FOR INDONESIA

Sea freight & associated charges, all origin local charges must be prepaid for
Reefer, Personal Effects/Household Goods imports.
Following Indonesia ports must be in Prepaid basis for all import shipments,
including all destination local charges. Exceptional applied upon getting POD
approval:.Balikpapan, Batam Pulau (Batam Island), Buatan, Dumai, Kualatungkal,
Padang, Pekanbaru, Perawang, Samarinda, Tebing Tinggi, Banjarmasin
THC (Import and Export) must be set up as Non Chargeable in the contract for
following ports. It is paid directly by Customer to the Port
Authority.-Balikpapan, Makassar, Tebing Tinggi, Perawang, Pekanbaru:
All freights (Sea freight & associated charges, all origin local charges, all
destination local charges etc.) must be prepaid for import shipments to outports
and door delivery: Bacolod, Lli-ilo, Angeles, Clark, Lligan.






REMARKS FOR IRAQ

Iraq terminal handling charges at Destination (THD) and Receiving, Handling,
Delivery (RHD) need to be paid on prepaid basis.
Receiving, Handling, Delivery charges are always to be prepaid at origin.





REMARKS FOR ISRAEL

The congestion surcharges CGO/CGD) must always follow the SEA payment term
definition.

If the SEA is prepaid, congestion surcharge will be prepaid too.

If the SEA is collect, congestion surcharge will be collect too.




REMARKS FOR ITALY

Bookings for Personal effects from and to Italy cannot be in Carrier haulage.
All charges must be prepaid and the receiver has to be a forwarder or agent.

 




REMARKS FOR IVORY COAST

Freight collect is not accepted, same goes for origin local charges and Terminal
Handling Charge (THD) in Ivory coast, all must be paid prepaid.




REMARKS FOR JAPAN

All charges must be prepaid for Reefer imports, Personal effects & household
goods imports.
Destination Landfreight (DLF) must follow SEA freight terms.
 




REMARKS FOR JORDAN

Tax ID: Mandatory for shipper and mandatory for consignee
Payment terms: Freight collect is only possible if prior approval has been
obtained from the destination office. B/L should reflect accurate info regarding
freight payment (Pre-paid/Collect)




REMARKS FOR KENYA

Freight collect is not acceptable.
THD and TSD are acceptable on a Collect basis, except in cases of a TBL shipment
to Hinterland Countries where this is mandatory to be Prepaid.
DLF must be prepaid for all shipments destined to Kenya.
LFD and PDO must be billed on a collect basis.
EMF must be billed on a collect basis - applicable for all MH shipments moving
from Kenya to Uganda.




REMARKS FOR LIBERIA

 * Freight collect is not allowed. All freight-related charges to be PREPAID at
   origin office.  
 * Sea waybills are not allowed. Printing the bill of lading at POD Monrovia is
   not allowed. 
 * “BLs – “TO ORDER” and “TO ORDER OF” and “TO ORDER OF BANK” are NOT ALLOWED,
   while “TO ORDER OF BANK NAME” with BANK NAME clearly mentioned is ALLOWED”. 
 * Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees and
   notifications not allowed. 
 * Electronic Cargo Tracking Note (ECTN) certificate is mandatory for all import
   shipments to Liberia and must be reflected on the bill of lading. Failure to
   have a CTN shared with the consignees will result in fines at the destination
   that will be passed onto the customer at the origin for payment.
   Note: Electronic Cargo Tracking Note (ECTN) – Cargo Tracking Note certificate
   contains detailed information on cargo and its movement between ports. It
   also grants Marine Custom Authorities access to information about the
   exporter/importer, shipping route and methods, type and value of the cargo,
   the value of the freight, as well as details about the commodities being
   carried. 
 * Weight restrictions as per container max. payload. 
 * SOC containers with valid plate only and aluminum containers not allowed. 
 * For low-value cargoes such as personal and second-hand items generally from
   the USA, Canada, and Europe with a high risk of being unclaimed and abandoned
   by merchant, a UAC waiver document is to be released to the shipper (UAC =
   unclaimed and abandoned container). 
 * Toxic waste, scrap electronics, scrap engine / engines parts, used batteries,
   used tires, charcoal, fireworks, products containing asbestos, poisonous and
   narcotic substances, machines capable of manufacturing counterfeit
   currencies, shipments of currency, coins, medals (of any kind), live animals,
   nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of
   any kind, live plants and soil fertilizers, pornographic material, energy
   drinks with the name “pussy”, weapons, firearms, ammunition, bullets,
   cartridges, and powders and/or any kind of police / military cargo,
   right-hand-drive vehicles are NOT ALLOWED to be imported to Guinea. 
 * For “in transit” dry cargo to Mali / country name via merchant haulage, BL is
   to display “cargo in transit to Mali / country name”. 
 * Importing commodity pharmaceuticals is not allowed. However, please contact
   Guinea Country Manager for confirmation prior to proceeding with
   booking/documentation. 
 * For “in transit” reefer cargo to Mali – destination agent MD approval is
   required. 
 * Cargo destined to government entities, NGOs, charity organizations, religious
   entities, and REEFER cargo will require destination agent MD approval. POL
   office will be responsible for all associated expenses in case of
   long-standing containers and/or losses for the principal. 
   




REMARKS FOR LIBYA

No collect amounts are accepted – Freight on collect basis is not accepted. 
Freight Collect accepted only under special circumstances.

Please refer to Payment Terms found in Libya: Country information and
Requirments.

The Port Contribution Surcharge at destination is payable along with the sea
freight.

Same is also applicable for the Congestion Surcharge, War Risk Surcharge and
Equipment Transfer Destination.

If SEA is prepaid, ETD / PCD / CGO / CGD / WRS will be prepaid too.

Please note that the following cargo commodity restrictions for import to Libya:

 * Cigarettes / Manufactured tobacco: Accepted, but the B/L must clearly
   indicate cigarettes or manufactured tobacco. Full Consignee and shipment
   details must be submitted prior to acceptance of booking. If and once
   approved, a LOI (Letter of Indemnity) must be signed.
 * Weapons (military and non-military): Prohibited
 * Alcohol: Prohibited
 * Pharmaceuticals: Restricted, please contact your sales office.
 * Cars: Restricted, please contact your sales office.




REMARKS FOR MALI

All charges to be prepaid for bill of lading shipments, including DLF and
destination local charges.




REMARKS FOR MALTA

The port Contribution Surcharge at destination is payable along with the
seafreight
Prepaid Frt = Prepaid PCD
Collect Frt = Collect PCD

 




REMARKS FOR MAURITANIA

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR MEXICO

Please note: Our inland rates are subject to a change at any moment.

In Mexico our inland service is always carried out on tandem bases, that is
using a double trailer truck (One truck, two chassis/platforms), therefore it is
important to adjust your load based on the weight restrictions allowed by local
regulations in Mexico. For more information please review the following link:
https://www.hapag-lloyd.com/en/services-information/offices-localinfo/latin-america/mexico.html#tab=ti-local-documents-mexico

According to Federal Regulations applicable in within the Mexican Republic for
the following modes of transport (truck or rail) please note the maximum weight
allowed per container (including cargo, packaging or lashing material) as
follows:

A) ALL TRUCK MODE

1. Truck Mexican Territory except Ensenada
Full / Tandem: Container 20’, 40’ y RF’s: 23 tons (cargo)
Single (*): Container 20’ / 40’s: 26 tons (cargo) Container RF: 23 tons (cargo)

2. Truck Area Ensenada
Full / Tandem: Container 20’, 40’ y RF’s: 21 tons (cargo)
Single (*): Container 20’, 40’ y RF’s: 23 tons (cargo)

(*) Single movements are subject to:
- Availability of trucks (a truck and a platform or chassis)
- For single movements an additional cost of 60% will apply on the full land
rate.


B) ALL RAIL MODE

1. Rail to Ramp
Container 20’: 23 tons (cargo)
Container 40’: 26 tons (cargo)
2. Local Delivery
Container 20’: 26 tons (cargo)
Container 40’: 26 tons (cargo)

Containers that exceed the overweight policy indicated on point B will be
subject to an additional 25% on land freight (Without exceeding the payload)

C) COMBINED RAIL + TRUCK MODE (for local delivey)

Container 20’ : 23 tons (cargo)
Container 40’ : 26 tons (cargo)

The weight mentioned above can be considered as local delivery from the train
ramp to door as long as the location is within the metropolitan area and the
distance doesn’t exceed 30 Km from the train ramp, otherwise the same criteria
as the clause A must be considered.
 




REMARKS FOR MOZAMBIQUE

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR MYANMAR

All charges must be prepaid (including destination local charges) for all import
shipments to Myanmar.
 




REMARKS FOR NEW ZEALAND

Please be informed that grains/waste/scrap are commodities excluded from our
Quick Quote Freight All Kind definition for exports from New Zealand. Please
approach our local Sales representatives for a quotation via email for these
commodities.




REMARKS FOR NIGERIA

PSS charges are always to be prepaid.

Freight collect is not accepted. Freight and origin local charges to be on
prepaid. 

 1. On-carriage service in Nigeria will require CNEE/Notify party to process
    customs clearance at 1st port of discharge before HL can process haulage to
    final destination port or door.
 2. Through BL to PORT shipments is exempted from customs clearance at 1st
    discharge port. HL will process cargo from 1st discharge port to new
    destination port and customer will process customs clearance at final
    destination port.

 




REMARKS FOR PAPUA NEW GUINEA

Please be informed that grains/waste/scrap are commodities excluded from our
Quick Quote Freight All Kind definition for exports from Fiji. Please approach
our local Sales representatives for a quotation via email for these commodities.




REMARKS FOR PARAGUAY

Containers with personal effects / household and vehicles to Paraguay are not
accepted. Exception: Shipments with SOC containers (Shipper Own Containers) or
diplomatic shipments.





REMARKS FOR PERU

Additional expenses and services fees related to delivery of cargo and equipment
occurring in Peru are applicable. Detailed information about these standard
local charges, which are part of the contract of carriage can be found in
https://www.hapag-lloyd.com/perulocalrates. Merchants acknowledge and accept
that these local charges are to be paid in Peru.





REMARKS FOR PORTUGAL

Bookings for personal effects from and to Portugal cannot be in Carrier haulage.
All charges must be prepaid, and the receiver has to be a forwarder or agent.

Azore Islands/Madeira Island: Collect revenues are not accepted for cargo
destined to Azores Islands or Madeira Island.




REMARKS FOR QATAR

Freight collect is only possible if prior approval has been obtained from the
destination office. Please contact your local Hapag-Lloyd office to obtain the
same prior to loading.





REMARKS FOR SÃO TOMÉ AND PRÍNCIPE

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.




REMARKS FOR SAUDI ARABIA

Please note that Destination Documentation Fee (DDF), Preparing Delivery Order
(PDO), and Receiving, Handling, Delivery (RHD) are local charges and payment
term must be always 'Collect'.
Destination Landfreight (DLF) and Handling Fee on DLF (HDL) must be ‘Prepaid’
for all shipments destined to Saudi Arabia.
 




REMARKS FOR SENEGAL

Freight collect is not accepted. Freight and origin local charges to be on
prepaid.
 




REMARKS FOR SIERRA LEONE

 * Freight collect is not allowed. All freight-related charges to be PREPAID at
   origin office.  
 * Printing the bill of lading at POD Freetown is allowed with additional cost. 
 * Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees not
   allowed. 
 * A Cargo Tracking Note (CTN) certificate is mandatory for all import shipments
   to Sierra Leone and must be reflected on the bill of lading. Failure to have
   a CTN shared with the consignees will result in fines at the destination that
   will be passed onto the customer at the origin for payment.
   Note: Cargo Tracking Note (CTN) – Cargo Tracking Note certificate contains
   detailed information on cargo and its movement between ports. It also grants
   Marine Custom Authorities access to information about the exporter/importer,
   shipping route and methods, type and value of the cargo, the value of the
   freight, as well as details about the commodities being carried. 
 * For BLs TO ORDER, a manifest correction will be needed as customs will
   require the actual receiver to be in the consignee box before any
   release/customs clearance can begin. The manifest correction will incur an
   additional fee, as per tariff. 
 * Weight restrictions as per container max. payload. 
 * SOC Containers with valid plate only and aluminum containers not allowed. 
 * For low-value cargoes such as personal and second-hand items generally from
   the USA, Canada, and Europe with a high risk of being unclaimed and abandoned
   by merchant, a UAC waiver document is to be released to the shipper (UAC =
   unclaimed and abandoned container). 
 * Toxic waste, scrap electronics, scrap engine / engines parts, used batteries,
   charcoal, fireworks, products containing asbestos, poisonous and narcotic
   substances, machines capable of manufacturing counterfeit currencies,
   shipments of currency, coins, medals (of any kind), live animals,
   nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of
   any kind, live plants and soil fertilizers, pornographic material, energy
   drinks with the name “pussy”, weapons, firearms, ammunition, bullets,
   cartridges, and powders and/or any kind of police / military cargo,
   right-hand-drive vehicles are NOT ALLOWED to be imported to Sierra Leone. 
 * For “in transit” dry cargo to any country via merchant haulage, BL is to
   display “cargo in transit to country name”. 
 * For “in transit” reefer cargo to nearby country, destination agent MD
   approval is required. 
 * Cargo destined to government entities, NGOs, charity organizations, religious
   entities, and REEFER cargo will require destination agent MD approval. POL
   office will be responsible for all associated expenses in case of
   long-standing containers and/or losses for the principal. 
   




REMARKS FOR SOUTH AFRICA

Congestion Surcharge at Destination (CGD) to follow the SEA Freight must be
prepaid.





REMARKS FOR SOUTH KOREA

Payment terms: Sea freight & associated charges, origin local charges must be
pre-paid for reefer imports unless pre-approved by local office. For return
cargo to Korea, all charges must be prepaid unless pre-approved by local office.
For all import shipments, RLB, ADD and DLF must follow sea freight terms.




REMARKS FOR SPAIN

Bookings for personal effects from and to Spain cannot be in Carrier haulage.
All charges must be prepaid, and the receiver has to be a forwarder or agent.




REMARKS FOR SUDAN

All collections for export booking from Sudan should be done on a collect basis,
when for import booking to Sudan it will be done on a prepaid basis (exception:
MHD/MHO can be collected in Sudan). Elsewhere payments are allowed for both
import and export.

 




REMARKS FOR SYRIA

We would like to inform you that as precondition to loading your container we
request you to sign a Letter of Indemnity (LOI) and to provide any documents for
validation upon request (for example end-use certificate) and to answer
potential additional questions correctly. Any such documentation must be
provided latest 24 hours prior to the FCL delivery cut-off.

In case of non-compliance with any of above obligations or any applicable
regulation we furthermore have the right to charge you with all costs and
expenses related hereto and/or to cancel your booking at your costs.

Hapag-Lloyd AG shall not be responsible for any costs / delays occurring due to
intervention of customs. This includes - but is not limited to – any customs
fines and charges as well as related (port) storage costs, inspection charges,
etc. arising from potential customs inspection or stop. Please note that also
customs in transhipment ports have the right to execute stops or investigations.
The same liability for costs also applies to your consignee. The responsibility
to inform the consignee lies with the shipper accordingly. Any acceptance of
cargo by Hapag-Lloyd is limited to Hapag-Lloyd only and does not include any
acceptance or permit from any local customs or other authorities.

ETD (Equipment Transfer Charge at destination) must follow the seafreight
payment terms.




REMARKS FOR TAIWAN

1. Sea freight & associated charges, Origin local charges must be prepaid for
Reefer imports.
2. DLF must follow SEA freight terms unless specified in Shipping Instruction or
RA for all imports.
3. CSF & TSO & TSD are not allowed to be collected in Taiwan for both export &
import shipment, and have to be settled at overseas.
4. Payers in Taiwan must have Tax ID.






REMARKS FOR THAILAND

All charges must be prepaid for Reefer imports, Personal effects & household
goods imports.
Destination Landfreight (DLF) Congestion Surcharge Destination (CGD), Transport
Additional Destination (TAD) must follow SEA freight terms.
Laem Chabang has restriction for the commodity ‘animal organ’
 




REMARKS FOR TUNISIA

The Congestion Surcharges (CGO/CGD), the Equipment Maintenance Fee (EMF), the
Equipment Transfer Charge at Destination (ETD), the Port Collection
Surcharge(PCD) must always follow the SEA payment term definition.
If the Seafreight is prepaid, above charges will be prepaid too.
If the Seafreight is collect, above charges will be collect too.




REMARKS FOR TURKIYE

Export local charges XOP is subject to 20% VAT and must be prepaid.

Legal weight according to Turkish Road Regulations:


CONTAINERS KGM 20' DC 26000 20' RF 25500
20' PC 25500
    40' DC 24000
40' HC 24000 40' RF 23500
40' PC 23500

If you have any heavy cargo request for pre and on carriage ; please contact
with your sales representative . Kindly note that driver + truck + container
weights can be maximum 42.000kgs according to Turkish Road Regulations
permission. Hapag-Lloyd A.G. will not be liable for any damage caused to the
cargo due to land transportation exceeding the limit.

Please check Turkish Road Regulation; Karayolları Trafik Yönetmeliği 128
(kgm.gov.tr)

Note: Waiting free time – 6 hrs in Turkiye, Please contact the sales
representative after 6 hrs for our tariff.




REMARKS FOR UKRAINE

Local charges and inland service are subject to VAT 20%.




REMARKS FOR UNITED ARAB EMIRATES

For Reefers pls note below comments..
- Port Plug In Charges are as per port tariff.
- We don't arrange any Pre-Cooling prior to release the containers.
- Max 24 working Hrs are required to arrange PTI with DPA Reefer Yard.
- Port Plug In Charges will be calculated from day 1, till the units on board.
- Shifting Charges will be – AED 175/20’REF & AED 225/40’REF.






REMARKS FOR US TERRITORIES

Prior to loading your shipment a FMC (Federal Maritime Commission) rate filing
is mandatory. For that reason the booking information has to include besides the
commodity description the respective HS code. Furthermore all containers have to
be sealed with a high security seal.

It is the responsibility of the NVOCC contract party to ensure that all bookings
placed to USA and/or under the FMC regulated scope meet the requirements of the
FMC. This includes maintaining a public tariff and holding a valid bond. For
U.S-based entity, a license is also required. Refer to this link for further
information.

For licensed, prohibited and not allowed items into the US please consult
directly with a Licensed Customs House Broker who can identify these items and
applicable rules on a Federal and/or State agency level.

Please note that Personal Effects and No Titled Vehicles are banned for movement
to or from USA via Canadian Port. Any shipment booked as such will be terminated
at the applicable POD and/or returned to origin. In addition, Door Moves of
Personal Effects at a customer’s personal residence are not permitted. Any
additional charges incurred will be for the responsible merchant party.

Additional exemptions include, concentrated Metal products including but not
limited to Steel Coils

Weight requirements apply to all shipments, including containers received or
delivered from on-dock facilities.
The carrier will not handle any container improperly loaded or any container
loaded in excess of its marked capacity.
The shipper will ensure that the lading and axle weight meet provincial,
federal, state and municipal highway safety and weight limitations.

Inland weight limitation is expressed in metric tons and comma separator is in
german format. (comma equals point)

OCEMA Recommended Maximum Gross Allowable Cargo Weights in International
Intermodal Containers for Transport on the USA Highway System. Any shipment
above OCEMA weight guidelines may be refused on rail/road when arriving at
US/Canadian ports, or incur extra costs that are not mentioned on our quotes.

Find further information at: http://www.ocema.org/cwg.htm

Inland rates are subject to fluctuate as per tariff and may do so up until the
day of interchange. Please check the current inland levelshere:
https://www.hapag-lloyd.com/en/online-business/tariffs/inland-tariff.html

In line with our tariff, if a location in North America has a lack of available
truck power, delays may occur and any additional associated costs for such
problems and delays will need to be borne by the cargo interests, like storage,
demurrage and possible pre pull costs. Please also note that TRI-AXLE equipment
chassis are extremely short and its availability is limited. Any additional
charges due to missing availability of such equipment and also for missing truck
power will be for account of the cargo.

Please remember that there are several commodities which are either banned or
restricted by North American Railroads, including but not limited to: used
machinery, scrap metal, vehicles, concentrated/heavy metal products, flexitanks,
tobacco, hides, personal effects, medical equipment, used tires etc. Please feel
free to contact us if any doubt.

Under Genset Provision Policy (USA) Hapag Lloyd has stop providing gensets for
merchant haulage shipment which end at a port facility in the USA.  Should a
genset be requested for shipments between port terminals and local delivery
points under Merchant Haulage it must be done at time of booking. An additional
fee per genset will be applied, as per local charges defined in RURE-001 036.5.

For destinations located within US Territories the quotation is subject to
strict FMC (Federal Maritime Commission) regulations. Please ensure that the
container is delivered full at terminal, within the validity period of the
contract used for the shipment. When your shipment consists of multiple
containers, make sure that the last container you intend to deliver is delivered
gate in full within the validity period of the contract.

For allowable cargo weights and overweight charges for inland haulage within
USA, please follow link below.

Gross Cargo Weight Limit
US Inland Overweight Guide:
https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316

Any additional inland cost incurred due to overweight cargo, will be for the
account of the shipper. See links below for respective Overweight Fees

North American Service Fees - USA Overweight Tariff:
https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316

These weight requirements apply to all shipments, including containers received
or delivered from on-dock facilities. The carrier will not handle inland
carriage on any container improperly loaded or any container loaded in excess of
its marked capacity. The shipper will ensure that the lading and axle weight
meet provincial, federal, state, and municipal highway safety and weight
limitations. Tare weights may vary which will affect the maximum weight.

 

 




REMARKS FOR VENEZUELA

All destination surcharges to Venezuela must be on prepaid basis, among them:
Congestion surcharge destination, Repositioning Destination and THC.
The only surcharge collected in destination is the Administration Fee, invoiced
in local currency (Bolivares).

For all cargo from/to Venezuela, payment terms and currency might be changed
depending on customer details. For more information please check:

https://www.hapag-lloyd.com/en/news-insights/news/2019/09/venezuela---information-about-us-sanctions.html

 




REMARKS FOR VIETNAM

Please be informed that commodities for Wastepaper/Forest Products/Scrap are
restricted or require special License for Import to all Vietnam ports, including
Ho Chi Minh, Cai Mep Vung Tau, Haiphong, Danang and Quihnon via Vietnam
Environment Ministry & Deposit from Bank.

For all import shipments to Vietnam, Destination Landfreight (DLF)/ Equipment
Transfer Charge Destination(ETD)/ Arbitrary Charge Destination (ACD)/ Terminal
Security Charge Destination (TSD)/ Administration Destination Fee (ADD) must
follow as per SEA freight term while other destination charges with currency VND
can be set as collect.

For all imports into Vietnam, shipments will be subjected equipment maintenance
fee (EMF) according to commodity submitted at time of booking. Refer to our
Tariff page for the applicable fees.

For exports from Vietnam, commodities which require special handling including,
but not limited to, steel coil, lithium batteries, activated carbon, will be
subjected to additional administration fee (ADO). Refer to our Tariff page for
the applicable fees or contact our local Sales representative who will guide
you.

For full details please approach our Vietnam office @ VNCSI@hlag.com

Following the outbreak of mad cow disease in several European countries, it is
prohibited to import beef blood powder from Europe into Vietnam.

HS Code: 230110, Commodity: Beef Blood Powder, Meat And Bone Meal, Poultry Meal
Hydrolyzed Feather, Porcine Meat And Bone Meal, Poultry Meal, Process Protein,
Porcine Blood Meal, Bovine Meat And Bone Meal, Bovine Meat And Bone.

 




REMARKS FOR YEMEN

All surcharges including ARC, WRS, CSF, CGD, MFR that are applicable to
shipments to Yemen must be paid by Shippers as Prepaid.
Any requests for freight collect will require destination approval.




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