www.phoneclaim.com Open in urlscan Pro
54.81.172.210  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Important information for customers impacted by COVID-19
LanguageEnglishEspañol

REPAIR OR REPLACE


START, MANAGE, OR TRACK YOUR AT&T CLAIM.

Ready to get started with your claim?

Get Started

ELIGIBILITY AND ESTIMATE


WHAT’S MY ESTIMATED DEDUCTIBLE AND REPAIR ELIGIBILITY?

Find out now
Estimates are based on the chosen device and AT&T protection plan. How do I get
my exact deductible cost?

COMPREHENSIVE DEVICE COVERAGE


COVERAGE FOR WHEN LIFE HAPPENS.

With an AT&T device protection plan, you can be sure your device is covered for
loss, theft, damage and out-of-warranty malfunction which means you can get back
to doing what you love.


IS YOUR PHONE LOST OR STOLEN?

Being without your phone is stressful, but your AT&T device protection plan
covers you against lost or stolen devices.

Replace a lost or stolen device


IS YOUR PHONE SCREEN CRACKED?

Cracked screens can be particularly frustrating, but your AT&T device protection
plan has you covered.

Repair a cracked phone screen


NEED TO UPLOAD CLAIM DOCUMENTS?

Providing documentation helps prevent false claims being processed on your
account. If we’ve requested documentation for your claim, you can upload it
here.

Complete documentation

CLAIM STATUS

Track a claim as it moves through the process.

Start Tracking ▸

DEVICE PROTECTION & SUPPORT

Take advantage of AT&T ProTech support, the AT&T ProTech app, and more.

Enroll Now ▸

COVERAGE

View complete terms and conditions of coverage.

Download ▸


REPLACEMENT DEVICE1


SHIPPING SCHEDULE

Claim Completed

Delivery Day

MONDAY - FRIDAY

Before 6pm ET

Next day

SATURDAY

Before 3pm ET

Monday

SATURDAY - SUNDAY

After 3pm ET Saturday

Tuesday

Shipping fee

Included

Looking to track a shipment?

AT&T Protect Advantage customers may be eligible for same day delivery and setup
for eligible devices.
Learn more about the program

Disclaimer

AT&T Mobile Insurance, and the insurance component of AT&T Protect Advantage for
1, AT&T Protect Advantage for Business for 1, AT&T Protect Advantage for 4, and
AT&T Protect Advantage for Business for 4 is underwritten by Continental
Casualty Company, a CNA company (CNA), and administered by Asurion Protection
Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection
Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion
Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

1

Claims fulfilled with a replacement device and approved by 6 p.m. ET will be
shipped and, in most cases, delivered the next day. Deliveries to Alaska,
Hawaii, Puerto Rico and U.S. Virgin Islands cannot be shipped for next-day
delivery. Claims may be fulfilled with new or AT&T Certified Restored equipment,
which is previously opened, and/or used (which may be refurbished or
remanufactured, and may contain original or non-original replacement parts) of
the same model or other models of like kind and quality. See
att.com/certifiedrestored for details on these devices. Colors, features and
accessory compatibility are not guaranteed.

Terms of Use
|
Privacy Policy
|
Contact Us
Asurion® is the property of Asurion, LLC. All rights reserved. Apple® and
iPhone® are registered trademarks of Apple Inc. All other trademarks, service
marks, and product brands that appear on this website are not owned by Asurion
and are the property of their respective owners. Asurion is not affiliated with,
sponsored by, or endorsed by Apple or any of the respective owners of the other
trademarks, service marks and/or product brands cited herein.
© Asurion 1992–2021. All Rights Reserved.




PRIVACY PREFERENCE CENTER

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences or
your device, and is mostly used to make the site work as you expect it to and
provide a more personalized web experience. Select the different category
headings to find out more and change our default settings according to your
preference. Please note, you cannot opt-out of our certain cookies as they are
deployed to ensure the proper functioning of our website (e.g., prompting the
cookie banner and remembering your settings) and its performance (i.e., to
understand how visitors use our website). For more information about the first-
and third-party cookies used on our website, please review our privacy policy.
Privacy Policy
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually set in response to actions you take that
amount to a request for services, such as setting your cookie privacy
preferences or filling in forms. You can set your browser to block or alert you
to these cookies but doing so means some parts of our site may not function.

PERFORMANCE COOKIES

Always Active

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They may be set by us or by third-party
providers to help us understand which pages are the most or least popular and
see how visitors navigate our site. All information these cookies collect is
aggregated, meaning we do not see how you personally are navigating our site. If
you do not allow these cookies on your browser, we will not be able to monitor
our site’s performance as effectively.

TARGETING COOKIES

Always Active

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant ads on other sites. They are based on uniquely identifying your browser
and device. If you do not allow these cookies, you will experience less targeted
advertising. You may need to renew this choice each time you clear your cookies
or use a new browser or device.


BACK BUTTON PERFORMANCE COOKIES

Vendor Search Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Confirm My Choices