Submitted URL: https://customerservice.timax.com/
Effective URL: https://customerservice.timax.com/support/home
Submission: On July 04 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 4 domains to perform 15 HTTP transactions. The main IP is 54.243.61.240, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is customerservice.timax.com.
TLS certificate: Issued by R10 on July 4th 2024. Valid for: 3 months.
This is the only time customerservice.timax.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 5 54.243.61.240 14618 (AMAZON-AES)
9 52.222.225.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
15 5
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets2.freshdesk.com — Cisco Umbrella Rank: 78629
assets7.freshdesk.com — Cisco Umbrella Rank: 80417
assets10.freshdesk.com — Cisco Umbrella Rank: 81509
assets8.freshdesk.com — Cisco Umbrella Rank: 82135
assets6.freshdesk.com — Cisco Umbrella Rank: 82107
assets9.freshdesk.com — Cisco Umbrella Rank: 83104
365 KB
5 timax.com
customerservice.timax.com
53 KB
1 gstatic.com
fonts.gstatic.com
16 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 83
1 KB
15 4
Domain Requested by
5 customerservice.timax.com 1 redirects customerservice.timax.com
2 assets10.freshdesk.com customerservice.timax.com
2 assets7.freshdesk.com customerservice.timax.com
2 assets2.freshdesk.com customerservice.timax.com
1 fonts.gstatic.com fonts.googleapis.com
1 assets9.freshdesk.com customerservice.timax.com
1 assets6.freshdesk.com customerservice.timax.com
1 assets8.freshdesk.com customerservice.timax.com
1 fonts.googleapis.com customerservice.timax.com
15 9

This site contains no links.

Subject Issuer Validity Valid
customerservice.timax.com
R10
2024-07-04 -
2024-10-02
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
*.gstatic.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh

This page contains 1 frames:

Primary Page: https://customerservice.timax.com/support/home
Frame ID: ECF78A4C438837D4E6D245908AD695AF
Requests: 16 HTTP requests in this frame

Screenshot

Page Title

Support : Timax Customer Service

Page URL History Show full URLs

  1. https://customerservice.timax.com/ HTTP 302
    https://customerservice.timax.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

15
Requests

100 %
HTTPS

50 %
IPv6

4
Domains

9
Subdomains

5
IPs

2
Countries

432 kB
Transfer

1403 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customerservice.timax.com/ HTTP 302
    https://customerservice.timax.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
customerservice.timax.com/support/
Redirect Chain
  • https://customerservice.timax.com/
  • https://customerservice.timax.com/support/home
14 KB
6 KB
Document
General
Full URL
https://customerservice.timax.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.61.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-61-240.compute-1.amazonaws.com
Software
fwe /
Resource Hash
7ac4159290805bd78f01d41f64eccde09fab869504815a41f5ad7d7890dcf45d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 04 Jul 2024 11:51:43 GMT
etag
W/"2b48bcec1e55f07d61f1176f39cffa47"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
56
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
040724115243
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
1feb1c46-6378-41b5-852a-10a4ffad176a
x-trace-id
00-61b3eb6ca0e7700d0962e70d9db1977b-d030b90f56d9c2fa-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 04 Jul 2024 11:51:43 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://customerservice.timax.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
61d8c8a1-2c35-4c6c-91d2-e5fa13bc2cef
x-trace-id
00-dbde8fcfed34337e28334c277d69bf30-e9bfb99c6b3d780a-00
x-xss-protection
1; mode=block
portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
assets2.freshdesk.com/assets/cdn/
247 KB
81 KB
Stylesheet
General
Full URL
https://assets2.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by
Host: customerservice.timax.com
URL: https://customerservice.timax.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customerservice.timax.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 06 Sep 2023 04:09:03 GMT
content-encoding
gzip
via
1.1 88f858f045c3909fad9cebbada511aee.cloudfront.net (CloudFront)
x-amz-version-id
sV6bKal1lr.Tc09uOqS3fNGJIlv16mxM
x-amz-cf-pop
FRA56-P4
age
26120561
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82584
last-modified
Thu, 02 Feb 2023 04:49:35 GMT
server
AmazonS3
etag
"3de2ff25378c6c35d52c2957b730cb57"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
WrYv2UXnEeETRw_oLc6QnVLEB7BTdrUJ5ohjoSTZqApgE-vjbAijcQ==
expires
Fri, 02 Feb 2024 10:49:34 GMT
theme.css
customerservice.timax.com/support/
77 KB
32 KB
Stylesheet
General
Full URL
https://customerservice.timax.com/support/theme.css?v=3&d=1665983074
Requested by
Host: customerservice.timax.com
URL: https://customerservice.timax.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.61.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-61-240.compute-1.amazonaws.com
Software
fwe /
Resource Hash
712b691f375300a34ad5c68802d6fdda5b3861ff1f9bb77bbd6cdcc62206a71a
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customerservice.timax.com/support/home
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 11:51:43 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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sec-ch-ua
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sec-ch-ua-platform
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Response headers

date
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96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence object| sharedStorage function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18309765704808650966 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
customerservice.timax.com/ Name: _x_w
Value: 9

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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