support.fieldnotes.ai Open in urlscan Pro
34.192.126.17 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.fieldnotes.ai/
Effective URL:
https://support.fieldnotes.ai/support/home
Submission: On July 21 via automatic, source certstream-suspicious (July 21st 2024, 10:56:30 am UTC) — Scanned from DE

Summary HTTP 30 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 10 IPs in 3 countries across 7 domains to perform 30 HTTP transactions. The main IP is 34.192.126.17, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.fieldnotes.ai.
TLS certificate: Issued by R10 on July 21st 2024. Valid for: 3 months.

This is the only time support.fieldnotes.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 3	34.192.126.17 34.192.126.17	14618 (AMAZON-AES) (AMAZON-AES)
3	108.138.181.6 108.138.181.6	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:800::200a	15169 (GOOGLE) (GOOGLE)
1	13.32.13.5 13.32.13.5	16509 (AMAZON-02) (AMAZON-02)
2	52.217.74.14 52.217.74.14	16509 (AMAZON-02) (AMAZON-02)
5	18.239.81.5 18.239.81.5	16509 (AMAZON-02) (AMAZON-02)
5	2a00:1450:400... 2a00:1450:4001:82f::2003	15169 (GOOGLE) (GOOGLE)
4	13.227.219.127 13.227.219.127	16509 (AMAZON-02) (AMAZON-02)
6	35.172.113.202 35.172.113.202	14618 (AMAZON-AES) (AMAZON-AES)
1	104.18.11.207 104.18.11.207	13335 (CLOUDFLAR...) (CLOUDFLARENET)
30	10

3 34.192.126.17 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-192-126-17.compute-1.amazonaws.com

support.fieldnotes.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 108.138.181.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-181-6.mxp64.r.cloudfront.net

assets1.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:800::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.13.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-13-5.vie50.r.cloudfront.net

assets2.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.217.74.14 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 18.239.81.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-81-5.ams58.r.cloudfront.net

assets9.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets3.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets7.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:82f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 13.227.219.127 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-219-127.ams54.r.cloudfront.net

cdn.freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 35.172.113.202 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-172-113-202.compute-1.amazonaws.com

www.freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
10	freshbots.ai cdn.freshbots.ai — Cisco Umbrella Rank: 133089 www.freshbots.ai — Cisco Umbrella Rank: 164309	270 KB
9	freshdesk.com assets1.freshdesk.com — Cisco Umbrella Rank: 163278 assets2.freshdesk.com — Cisco Umbrella Rank: 163279 assets9.freshdesk.com — Cisco Umbrella Rank: 161203 assets3.freshdesk.com — Cisco Umbrella Rank: 155131 assets5.freshdesk.com — Cisco Umbrella Rank: 162240 assets7.freshdesk.com — Cisco Umbrella Rank: 165674 assets6.freshdesk.com — Cisco Umbrella Rank: 157310	407 KB
5	gstatic.com fonts.gstatic.com	72 KB
3	fieldnotes.ai 1 redirects support.fieldnotes.ai	38 KB
2	amazonaws.com s3.amazonaws.com	34 KB
1	bootstrapcdn.com maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1832	76 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 110	1 KB
30	7

	Domain	Requested by
6	www.freshbots.ai	cdn.freshbots.ai
5	fonts.gstatic.com	fonts.googleapis.com
4	cdn.freshbots.ai	support.fieldnotes.ai cdn.freshbots.ai
3	assets1.freshdesk.com	support.fieldnotes.ai assets1.freshdesk.com
3	support.fieldnotes.ai	1 redirects support.fieldnotes.ai
2	s3.amazonaws.com	support.fieldnotes.ai
1	maxcdn.bootstrapcdn.com	cdn.freshbots.ai
1	assets6.freshdesk.com	support.fieldnotes.ai
1	assets7.freshdesk.com	support.fieldnotes.ai
1	assets5.freshdesk.com	support.fieldnotes.ai
1	assets3.freshdesk.com	support.fieldnotes.ai
1	assets9.freshdesk.com	support.fieldnotes.ai
1	assets2.freshdesk.com	support.fieldnotes.ai
1	fonts.googleapis.com	support.fieldnotes.ai
30	14

This site contains links to these domains. Also see Links.

Domain
www.fieldnotes.ai
www.freshworks.com

Subject Issuer	Validity	Valid
support.fieldnotes.ai R10	`2024-07-21` - `2024-10-19`	3 months	crt.sh
*.freshdesk.com Amazon RSA 2048 M02	`2024-05-17` - `2025-06-15`	a year	crt.sh
upload.video.google.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-05-25` - `2025-05-02`	a year	crt.sh
*.gstatic.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
*.freshbots.ai Amazon RSA 2048 M02	`2023-09-24` - `2024-10-21`	a year	crt.sh
bootstrapcdn.com GTS CA 1P5	`2024-05-25` - `2024-08-23`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.fieldnotes.ai/support/home
Frame ID: BDDB8E319D4F23700EDE187C3BDE2E96
Requests: 27 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : FieldNotes Ai

Page URL History Show full URLs

https://support.fieldnotes.ai/ HTTP 302
https://support.fieldnotes.ai/support/home Page URL

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

30
Requests

100 %
HTTPS

20 %
IPv6

7
Domains

14
Subdomains

10
IPs

3
Countries

894 kB
Transfer

2451 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.fieldnotes.ai/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Help Desk Software

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freddy-bot-builder/
Title: Powered by Freshworks

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.fieldnotes.ai/ HTTP 302
https://support.fieldnotes.ai/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

30 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.fieldnotes.ai/support/
Redirect Chain

https://support.fieldnotes.ai/
https://support.fieldnotes.ai/support/home

43 KB
12 KB

169ms
169ms

Document
text/html

34.192.126.17
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.fieldnotes.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.192.126.17 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-192-126-17.compute-1.amazonaws.com

Software

fwe /

Resource Hash

6a97da1116a9be408a0f8cb00eb086466ddc294d3e70ea1f2855928915eee531

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sun, 21 Jul 2024 10:56:25 GMT
etag: W/"a77aec79a37fa1a74079bfbc8cf47714"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 43
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 210724105725
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: df3e1f18-8cea-9204-acab-7619ffa2cde3
x-trace-id: 00-d412846d957623c526c2c5b3393d434a-d28a9be4a03798b2-01
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
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content-type: text/html; charset=utf-8
date: Sun, 21 Jul 2024 10:56:25 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.fieldnotes.ai/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 31
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: eb104a76-adb8-4a3a-a2cf-53669abcbbba
x-trace-id: 00-df5a333acee17d676160d784d99ee2fa-93c620d1c6f62457-00
x-xss-protection: 1; mode=block

GET
H2 200 falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets1.freshdesk.com/assets/cdn/ 262 KB
83 KB 111ms
34ms Stylesheet
text/css 108.138.181.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by: Host: support.fieldnotes.ai
URL: https://support.fieldnotes.ai/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-181-6.mxp64.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer: https://support.fieldnotes.ai/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Wed, 27 Dec 2023 02:28:54 GMT
content-encoding: gzip
via: 1.1 0506189ffa7e4391aa3f3f82ddb1e396.cloudfront.net (CloudFront)
x-amz-version-id: 6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop: MXP64-P1
age: 17915253
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 84894
last-modified: Tue, 10 Oct 2023 13:29:03 GMT
server: AmazonS3
etag: "e5af6a6bdc0073496c1176402fa39a05"
content-type: text/css
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: 8rr9uHCzzVcRAHjrKJOIyNGC0giPOWv932LcHq69dZouxGStvnr05g==
expires: Wed, 09 Oct 2024 19:29:02 GMT

GET
H2 200 theme.css
support.fieldnotes.ai/support/ 77 KB
22 KB 185ms
184ms Stylesheet
text/css 34.192.126.17
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.fieldnotes.ai/support/theme.css?v=3&d=1655792467

Requested by

Host: support.fieldnotes.ai
URL: https://support.fieldnotes.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.192.126.17 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-192-126-17.compute-1.amazonaws.com

Software

fwe /

Resource Hash

228fd81068c5113ce7b0899efb9597a4cfd40139c3c48a9334d7d35aa44f6b47

Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id: tkFrXvgU3lVHSc7gPdGvbL.KakWqBMf.
content-encoding: gzip
via: 1.1 df4167ab0949b4d2c15466bdfdc05f94.cloudfront.net (CloudFront)
date: Sun, 21 Jul 2024 10:56:26 GMT
last-modified: Tue, 16 Jul 2024 10:53:16 GMT
server: AmazonS3
x-amz-cf-pop: AMS54-C1
age: 87
x-amz-server-side-encryption: AES256
etag: W/"96e9dd192e84a2259054e3e3d4c9a8fd"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
x-amz-cf-id: BXthC6ClPp7AJOMxTA0BkxE1kzqZD58LbGtB3BRAKWA32VZOXp-aDA==

POST
H2 200 / Show response
www.freshbots.ai/customer/v3/submit/initCustomer/ 12 KB
4 KB 322ms
321ms XHR
application/json 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/customer/v3/submit/initCustomer/
Requested by: Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash: c65f481d7e992c2d69c2df0c5f0ce26de4debaa6e01d66e2a14217eb8157d053

Request headers

clntHsh: null
External-Client-Id: 1df5502a25e411e999e902422fb49f0d
Product-Id: 72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn: null
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: application/json; charset=UTF-8
Accept: application/json
X-TimezoneOffset: 120
Referer: https://support.fieldnotes.ai/
Client-Id: null
chnlSnId: null

Response headers

x-trace-id: 00-7f1dc55c22e6f8e2b2971476d602a2cf-513b4cca23e42416-01
date: Sun, 21 Jul 2024 10:56:27 GMT
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
server: fwe
vary: accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-fw-ratelimiting-managed: false
x-envoy-upstream-service-time: 189
request-id: [R:d7f9edbb-fabe-4f83-bda3-a046b7ea7a24]
x-request-id: e91b4e4d-0a1d-9bb7-bd0a-33e4da1f11af

OPTIONS
H2 200 /
www.freshbots.ai/customer/v3/submit/initCustomer/ 0
0 390ms
127ms Preflight 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/customer/v3/submit/initCustomer/
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: chnlsnid,client-id,clnthsh,content-type,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method: POST
Origin: https://support.fieldnotes.ai
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers: chnlsnid, client-id, clnthsh, content-type, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods: GET,POST,OPTIONS
access-control-allow-origin: *
content-length: 0
date: Sun, 21 Jul 2024 10:56:26 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
request-id: [R:eb23f44d-ec74-4f75-b34a-2b83b300b9e9]
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time: 1
x-request-id: 33773f61-8f8c-4c12-9b62-43f37ad7a2f9
x-trace-id: 00-7380f49a34f6f59074c3ef43feafdae4-4e11c22c48db1d93-00

GET
H/1.1 200
OK E1zAJkpraFpqxU954hN5YSIR089ZNjcBXw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043009550761/fav_icon/ 2 KB
2 KB 149ms
149ms Other
image/png 52.217.74.14
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043009550761/fav_icon/E1zAJkpraFpqxU954hN5YSIR089ZNjcBXw.png
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 52.217.74.14 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 5836bfbe334111d3a1d6bd3d94981a3f03bf9e2cd541adcb39fcb4ca4cf3d787

Request headers

Referer: https://support.fieldnotes.ai/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date: Sun, 21 Jul 2024 10:56:28 GMT
x-amz-version-id: 0.7M51btiPE1DyeQrnail7UGWOxTTRza
Last-Modified: Thu, 17 Jan 2019 08:25:41 GMT
Server: AmazonS3
x-amz-request-id: MF0K6EREVBWP18BE
ETag: "c0651df9555383be37015aa27786ad94"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
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GET
H2 200 chat_logo.svg
cdn.freshbots.ai/assets/imgs/g3_icons/ 1 KB
1 KB 28ms
28ms Image
image/svg+xml 13.227.219.127
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.freshbots.ai/assets/imgs/g3_icons/chat_logo.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.227.219.127 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-227-219-127.ams54.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 477e40e62f930cbd0af381bcb726b3846aeb2bf1bdf949daa51550c17a11f0b2

Request headers

Referer: https://support.fieldnotes.ai/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id: I6G_q97d_JCRlm49iabU_iyVEf.qZtCT
content-encoding: gzip
via: 1.1 df4167ab0949b4d2c15466bdfdc05f94.cloudfront.net (CloudFront)
date: Sat, 20 Jul 2024 23:36:42 GMT
last-modified: Tue, 16 Jul 2024 10:53:15 GMT
server: AmazonS3
x-amz-cf-pop: AMS54-C1
age: 40889
x-amz-server-side-encryption: AES256
etag: W/"3021a8d38474f54e7c9920457b776a0d"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
x-amz-cf-id: Ao_rjO3ZocycqO5io3sc5QnfMqL8h_oW_Vaj22Th7G3IHuABhoSqfQ==

GET
H3 200 fontawesome-webfont.woff2
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/ 75 KB
76 KB 74ms
44ms Font
font/woff2 104.18.11.207
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/css/combined.min.css?v=0.26

Protocol

Security

QUIC, , AES_128_GCM

Server

104.18.11.207 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://cdn.freshbots.ai/
Origin: https://support.fieldnotes.ai
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sun, 21 Jul 2024 10:56:27 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
cf-cache-status: MISS
cdn-edgestorageid: 752
cdn-cachedat: 10/31/2023 19:08:24
cdn-pullzone: 252412
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400
content-length: 77160
last-modified: Mon, 25 Jan 2021 22:04:55 GMT
cdn-proxyver: 1.04
cdn-requestpullcode: 200
server: cloudflare
etag: "af7ae505a9eed503f8b8e6982036873e"
vary: Accept-Encoding
content-type: font/woff2
access-control-allow-origin: *
cdn-cache: HIT
cdn-uid: b1941f61-b576-4f40-80de-5677acb38f74
cache-control: public, max-age=31919000
cdn-requestid: bbf390a4155946fe6f9f47a9abc982b2
accept-ranges: bytes
timing-allow-origin: *
cdn-requestcountrycode: DE
cdn-status: 200
cf-ray: 8a6aaa1a8a5c1c19-FRA
cdn-requestpullsuccess: True

POST
H2 200 getHistoryAndInitChat Show response
www.freshbots.ai/ticket/v3/ 2 KB
1 KB 546ms
545ms XHR
application/json 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Requested by: Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash: cacce9763383765b81d8a89416a1086871549888a74f3113461fbfa612b94ef5

Request headers

clntHsh: null
External-Client-Id: 1df5502a25e411e999e902422fb49f0d
Product-Id: 72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn: null
pusher-fallback-on-csp: false
ws: RTS
Content-Type: application/json; charset=UTF-8
Accept: application/json
X-TimezoneOffset: 120
Referer: https://support.fieldnotes.ai/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Client-Id: null
chnlSnId: -1719103315

Response headers

x-trace-id: 00-68f3bcff834e806c83ea9e51b839ec61-d98d0cea6cab9a18-00
date: Sun, 21 Jul 2024 10:56:27 GMT
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
server: fwe
vary: accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-fw-ratelimiting-managed: false
x-envoy-upstream-service-time: 415
request-id: [R:ae663426-1bf1-434f-8dee-f8f7929df5ed]
x-request-id: a9c85fc3-2988-41ff-9d0e-351ce8a616f8

OPTIONS
H2 200 getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 0
0 128ms
127ms Preflight 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: chnlsnid,client-id,clnthsh,content-type,external-client-id,product-id,pusher-fallback-on-csp,sn,ws,x-timezoneoffset
Access-Control-Request-Method: POST
Origin: https://support.fieldnotes.ai
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers: chnlsnid, client-id, clnthsh, content-type, external-client-id, product-id, pusher-fallback-on-csp, sn, ws, x-timezoneoffset
access-control-allow-methods: GET,POST,OPTIONS
access-control-allow-origin: *
content-length: 0
date: Sun, 21 Jul 2024 10:56:27 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
request-id: [R:acc4d93c-d4fb-4797-ab00-8d8f79772edd]
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time: 2
x-request-id: 0a60eaeb-56e3-41e5-8eb3-739f89fc2b99
x-trace-id: 00-dca4e7e37bce564b44f8191b552485f6-2aa1db39c45bb159-00

GET
H2 206 ping.mp3
cdn.freshbots.ai/assets/share/audio/ 63 KB
63 KB 28ms
28ms Media
audio/mpeg 13.227.219.127
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshbots.ai/assets/share/audio/ping.mp3
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.227.219.127 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-227-219-127.ams54.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 24f3c2b0ae6c76fa51bfdf5026f801d76d97a2883cdd3d81e74f0955b8ccb124

Request headers

Referer: https://support.fieldnotes.ai/
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Range: bytes=0-

Response headers

x-amz-version-id: LACxUfxVykFC4USVmfXC65gu97IjJYcd
date: Sun, 21 Jul 2024 01:30:49 GMT
via: 1.1 df4167ab0949b4d2c15466bdfdc05f94.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS54-C1
age: 35337
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
Content-Range: bytes 0-64196/64197
Content-Length: 64197
last-modified: Mon, 01 Jul 2024 11:30:36 GMT
server: AmazonS3
etag: "f05c408493145a190a94b65b610bc0e2"
vary: Accept-Encoding
content-type: audio/mpeg
accept-ranges: bytes
x-amz-cf-id: WjPuZEdAkelee85D7x21EMHXeCChG4273veP0Levt75ZV2NdBbm12w==

OPTIONS
H2 200 groupRsync
www.freshbots.ai/ticket/v3/ 0
0 130ms
130ms Preflight 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=4586f1e55a8047b916ba00bb63c102bea3aab3ae&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.fieldnotes.ai%2Fsupport%2Fhome&tcktMsgHsh=3615d1fcdfce400096755986370d78fe150cb8cd&cntMsgToRtrv=9&ordrBy=desc
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: chnlsnid,client-id,clnthsh,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method: GET
Origin: https://support.fieldnotes.ai
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers: chnlsnid, client-id, clnthsh, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods: GET,POST,OPTIONS
access-control-allow-origin: *
content-length: 0
date: Sun, 21 Jul 2024 10:56:28 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
request-id: [R:9a309b3e-4308-47f9-9bcd-7dd575cd9c1c]
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time: 2
x-request-id: dc9f69fd-a1e8-42b8-985f-f8fcad94e4f6
x-trace-id: 00-9e79fe372c2484fdf4eec94a86e2f156-c25100b5af5a6dda-00

GET
H2 200 groupRsync Show response
www.freshbots.ai/ticket/v3/ 143 B
716 B 168ms
168ms XHR
application/json 35.172.113.202
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=4586f1e55a8047b916ba00bb63c102bea3aab3ae&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.fieldnotes.ai%2Fsupport%2Fhome&tcktMsgHsh=3615d1fcdfce400096755986370d78fe150cb8cd&cntMsgToRtrv=9&ordrBy=desc
Requested by: Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.172.113.202 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-172-113-202.compute-1.amazonaws.com
Software: fwe /
Resource Hash: 64fd10dedad8984788beb7c3937cfc4e14dd86e2a078d4dc10a8c1a435419a00

Request headers

clntHsh: null
External-Client-Id: 1df5502a25e411e999e902422fb49f0d
Product-Id: 72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn: null
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept: application/json
X-TimezoneOffset: 120
Referer: https://support.fieldnotes.ai/
Client-Id: null
chnlSnId: -1719103315

Response headers

x-trace-id: 00-6ca5b936892780c4fffb1981da03179b-490bd840593786a1-00
date: Sun, 21 Jul 2024 10:56:28 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshbots"}]}
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-fw-ratelimiting-managed: false
x-envoy-upstream-service-time: 37
request-id: [R:73f9a2e3-51ff-985b-b614-c9de183eb11e]
content-length: 143
x-request-id: 5f522f02-9189-4ee0-8630-cedb05ec6434

Verdicts & Comments Add Verdict or Comment

99 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.fieldnotes.ai/	1969-12-31 23:59:59	Name: _x_w Value: 31_1
support.fieldnotes.ai/	1970-01-21 06:58:15	Name: joe-chnlcustid Value: -281430850
support.fieldnotes.ai/	1970-01-21 06:58:15	Name: spd-custhash Value: 4586f1e55a8047b916ba00bb63c102bea3aab3ae

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets9.freshdesk.com
cdn.freshbots.ai
fonts.googleapis.com
fonts.gstatic.com
maxcdn.bootstrapcdn.com
s3.amazonaws.com
support.fieldnotes.ai
www.freshbots.ai
104.18.11.207
108.138.181.6
13.227.219.127
13.32.13.5
18.239.81.5
2a00:1450:4001:800::200a
2a00:1450:4001:82f::2003
34.192.126.17
35.172.113.202
52.217.74.14
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24f3c2b0ae6c76fa51bfdf5026f801d76d97a2883cdd3d81e74f0955b8ccb124
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support.fieldnotes.ai Open in urlscan Pro 34.192.126.17 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

30 Requests

100 %HTTPS

20 %IPv6

7 Domains

14 Subdomains

10 IPs

3 Countries

894 kBTransfer

2451 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

30 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.fieldnotes.ai Open in urlscan Pro
34.192.126.17 Public Scan

Screenshot
Live screenshot

Full Image

30
Requests

100 %
HTTPS

20 %
IPv6

7
Domains

14
Subdomains

10
IPs

3
Countries

894 kB
Transfer

2451 kB
Size

3
Cookies

30 HTTP transactions
0 data transactions