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Wootric

 * Solutions
   * Solutions Overview
   * Net Promoter Score
   * Customer Satisfaction
   * Customer Effort Score
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 * Pricing
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WOOTRIC | CUSTOMER EXPERIENCE MANAGEMENT & INSIGHT

MODERN SOFTWARE FOR THE CX CHAMPION


MAXIMIZE
CUSTOMER LIFETIME VALUE

Customer experience management that drives retention, engagement, and advocacy.

GET A DEMO
OR WATCH A SHORT VIDEO







COLLECT FEEDBACK AT THE MOMENTS THAT MATTER.

 * Focus on critical journey points that make or break customer loyalty. Never
   miss a trend.
 * Free your customers to tell you what is important, in their own words.
 * Insights across feedback sources.
 * Hear from more customers and take action in real-time.

LEARN MORE ABOUT CX SOFTWARE

“With Wootric, we quantify customer experience at key journey points using NPS,
CSAT and CES. As a result, we see the impact of CX on our business and
prioritize projects more effectively.”

Amy Etheridge
Head of Customer Advocacy, MindTouch






MAKE DATA-DRIVEN DECISIONS FASTER WITH MACHINE LEARNING.

 * Lots of qualitative data? Topics and sentiment are analyzed in real-time.
 * Understand the “why” behind the score.
 * Get a unified view of themes & sentiment across feedback sources.
 * Identify experience gaps and prioritize improvements.
 * Increase retention, engagement and referrals.

EXPLORE CXINSIGHT ANALYTICS






DRIVE IMPROVEMENT ACROSS YOUR ORGANIZATION.

 * Evangelize customer-centricity from the C-suite to the front line.
 * Engage stakeholders with custom dashboards.
 * Leverage your systems of record to automate team follow-up.
 * Easy-to-use platform speeds adoption across the teams.

GET A DEMO

“Smartly segmented NPS data was a big win with Wootric. To now have this
customer data and feedback at the fingertips of every Salesforce user in our
organization is HUGE!”.”

Jim Mercer
Head of Customer Success – Zoom






WORK WITH A PARTNER FOCUSED ON YOUR SUCCESS.

 * Consultative, strategic partnership to help you achieve your CX vision.
 * Flexible approach helps you show ROI early and add features as your CX
   program matures.
 * Momentum Leader on G2Crowd.

TALK TO AN EXPERT





LEVERAGE YOUR SYSTEMS OF RECORD.

 * Enrich your CRM data with scores and feedback for better customer
   intelligence.
 * Trigger surveys based on events in your systems of record.
 * Close the loop with customers.



YOUR EMAIL MARKETING PLATFORM


SEE THE COMPLETE LIST OF PARTNERS



TAKE ACTION. GET CUSTOMER DATA INTO EVERYONE'S WORKFLOW.


FIND THE RIGHT PACKAGE FOR YOU




HOW EVERYONE WINS CUSTOMERS WITH WOOTRIC.


SUCCESS

Monitor customer health.
Prevent churn.


CX

Analyze CX data from any source for single view of VoC. Monitor and improve
customer experience.


PRODUCT

A/B test for happiness.
Prioritize new features.


HR

Improve employee engagement.
Detect issues.


C-SUITE

Align your company around customer happiness.
Drive digital transformation.


SUPPORT

Analyze support ticket feedback at scale.


OUR CUSTOMERS LOVE US






START WINNING CUSTOMERS FOR LIFE

BOOK A DEMO




Not ready to book a live meeting? Watch this two-minute video instead.

Schedule a demo now



FOOTER


PRODUCTS

 * Net Promoter Score
 * Customer Satisfaction (CSAT/PSAT)
 * Customer Effort Score (CES)
 * Integration Partners
 * Pricing


RESOURCES

 * E-BOOK: The Modern Guide to NPS
 * E-BOOK: CX from Startup to Enterprise
 * Help Center


FOR DEVELOPERS

 * Documentation


COMPANY

 * Contact Us
 * Product Updates
 * Careers

Copyright © 2024 | Wootric | All rights reserved | Privacy | Terms of Service

NPS is a registered trademark, and Net Promoter Score is a service mark, of Bain
& Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
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