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PRIVACY & SECURITY

 * Privacy Policy


TERMS & CONDITIONS

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SHIPPING

 * Shipping Policy


RETURNS


ORDERING

 * Order


TERMS AND CONDITIONS OF SALE

These Terms and Conditions apply to the ordering, purchase and delivery of
Harman products on www.jbl.com.au (“JBL Online Store”). Products purchased
through the JBL Online Store (“Products”) are sold and distributed by Ingram
Micro Pty Ltd ABN 45 112 487 966 (“we”, “us” or “our”). The Products on the JBL
Store are only available for purchase in Australia. These Terms and Conditions
do not cover Products not purchased from the JBL Store or sale of products by
third parties to you.

Your submission of personal information is governed by our Privacy Policy
located at http://au.ingrammicro.com/Pages/PrivacyPolicy.aspx. The terms of our
Privacy Policy are made part of these Terms and Conditions by this reference. If
you do not agree to our Privacy Policy or these Terms and Conditions, you should
not proceed with the transaction.

Please note that when you access and use the Harman Website including the JBL
Store, your information will be collected and stored in accordance with Harman’s
website terms of use and privacy policy. View Harman’s terms of use and privacy
policy.

ORDERS

You can place an order for the Products by following the instructions on the JBL
Online Store (“Order”). We will email you an order confirmation after we have
received your Order (“Order Confirmation”). An Order Confirmation or processing
of your Order does not constitute acceptance of your Order. All Orders are
subject to our acceptance and no contract for the purchase of Products or
Services will be formed until your Order is accepted by one of the following:

(a) delivering the Product to you and sending you a shipment confirmation email;
or

(b) providing a Service to you.

For purposes of these Terms and Conditions, reference to “Service” means the
performance of a task, assistance, or access to a resource (such as access to an
information database) that we make available to you.

We reserve the right (at our sole discretion) to decline, reject or limit your
Order, for various

reasons including if:

 * (a) you do not accept these Terms and Conditions (including the Privacy
   Policy);
 * (b) you do not provide a valid shipping address within Australia;
 * (c) your payment for the Order is unsuccessful;
 * (d) the Product or Service you have ordered is not available or will not be
   available within thirty (30) days;
 * (e) the information you provided us is incomplete or inaccurate, or
 * (f) if there are any errors in connection with your Order or the JBL Online
   Store.

If we decline, reject or limit your Order after you have made payment, we will
notify you and refund the amount paid. If there are any errors on the JBL Online
Store that affects your Order or if there has been an error in the price of the
Product you ordered, we reserve the right to correct the error and will endeavor
to notify you of the same. In such case, you may either choose to purchase the
Product at the correct price or information, or cancel your Order and we refund
you the amount paid.

CONTRACT

(a) Your Order; (b) these Terms and Conditions; (c) our Privacy Policy, and (d)
any associated Harman warranty statements, license agreements, applicable
attachments and documents created pursuant to these Terms and Conditions, will
form the contract between us (the “Contract”). Any additional documents or
communications are not valid or binding on us unless expressly agreed in writing
by us.

PRICES AND OFFERS

All prices are in Australian dollars and unless specified otherwise, include all
applicable taxes and standard delivery charges. All promotional prices are final
prices and cannot be combined with other existing promotional offers. Offers,
prices, specifications and availability may change or be withdrawn without
notice.

We take no responsibility for any editorial, photographic or typographic errors,
and may correct any errors and change or update information on the JBL Online
Store without prior notice. Subject to a reduction in price in accordance with
the succeeding paragraph below or unless a change in price is caused by our
error, any change in Product price will not affect you once we have issued you
with an Order Confirmation.

If the price of a JBL Product or Service (excluding items on clearance,
promotion or discount) is reduced on the JBL Online Store after you have
purchased it from us, you may contact us to request for a refund of the
difference in the amount paid and the reduced sum within seven (7) days of
delivery of the Product or Service. For clarity, this is not a price match
guarantee and we will not match the prices offered by other retailers for the
same Product.

PAYMENT

The total amount specified on the checkout page is the amount payable. We accept
payment by valid Australian-issued Visa and Master credit cards. Your credit
card will be charged at the point of purchase. We are not liable for any fees
incurred by you as a result of your chosen payment method. In certain
circumstances, we may require a re-authorization for your chosen method of
payment. However, you will not be charged twice if this occurs.

SHIPMENT AND DELIVERY

Freight charges associated with non-standard shipping are your responsibility.
We will inform you of such freight charges at the time you place your Order. All
deliveries require a signature therefore you are required to ensure that someone
is present to accept delivery.

After placing an order, you will receive an Order Confirmation email providing
you with a unique reference number. Once your Order has been shipped, you will
receive an Order shipment email confirming your freight consignment number for
freight tracking with our freight provider.

Delivery time depends on the delivery location and is estimated to be one (1)
week after shipment to most major metropolitan areas, and two (2) weeks after
shipment to other areas. Items in your Order may be shipped together or
separately. If your Order is not delivered within thirty (30) days from payment,
you are entitled to cancel your Order and we will provide you with a refund.

CANCELLATION AND VARIATION BEFORE DELIVERY

Unless otherwise provided in these Terms and Conditions, Orders cannot be
cancelled or amended after the Order is submitted. You are therefore advised to
review your Order carefully before proceeding to checkout and payment.

DELIVERY ERRORS

If we make an error by delivering the incorrect Product and/or quantity to you,
we will provide you with the correct Product and/or quantity and will arrange
return or collection of the incorrect Product at no cost to you. Please contact
us to arrange for return of the Product.

PRODUCT DAMAGED ON ARRIVAL

If the Product delivered to you has obvious damage on its packaging or upon
opening the packaging you discover that the Product has sustained physical
damage, please contact us within fourteen (14) days from the date of delivery
and we will provide you with a replacement Product. You will also be required to
provide us with proof of purchase and any delivery documentation. We will
arrange for the return or collection of the damaged Product from you at no cost
to you.

RETURNS POLICY

The Products come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the Products repaired or replaced if the Products fail to
be of acceptable quality and the failure does not amount to a major failure.

If a Product is faulty or if you have any problems with your Product, please
contact +61 2 83173353 or email support.apac@harman.com for assistance.

We reserve the right to inspect the Product and verify fault. You are required
to return the faulty Product to us for assessment and the Product must be
returned in a reasonable condition with documentation and original accessories
intact, along with proof of purchase, the original packaging materials, shipping
label and packaging slip. You do not need to return the Product in the original
packaging but you should ensure that the Product is properly packaged to prevent
damage or water seepage. We will notify you of our assessment within a
reasonable period of time. If a Product is found to be faulty, you are entitled
to have the Product repaired, replaced or a refund in accordance to your rights
under law. All refunds will be made via the payment method used for the original
transaction.

If we reasonably determine after inspection that the Product is not faulty, or
if the fault is caused by you, or is a fault that is not covered under the
Product warranty, we reserve the right to refuse a refund, replacement or
repair and to charge you the cost of collecting the Product from and returning
it to you plus any costs of inspecting the Product. Our return policy excludes
Harman Services, third party goods or services and pre-installed software
Products.

This section does not affect your statutory rights under the Australian Consumer
Law and your rights set out in these Terms and Conditions are in addition to any
statutory right you may have under the Australian Consumer Law.

PRODUCT WARRANTIES

Nothing in these Terms and Conditions excludes or limits any statutory rights
available to you under State and Commonwealth legislation, including the
Competition and Consumer Act 2010 (Cth) which cannot be excluded, restricted or
modified by contract. These Terms and Conditions must in all cases be subject to
those statutory provisions.

In addition to the statutory rights referred to above, Harman hardware Products
are expressly warranted under the Harman Limited Warranty accompanying each
Harman hardware Product. Additional warranties for Products may be provided by
Harman where expressly specified.

A copy of the Product warranties can be found here.

Without limiting the foregoing, and to the extent permitted by law, all express
and implied representations, conditions, warranties, guarantees or other
provisions that are not contained in these Terms and Conditions (whether based
in legislation, the common law or otherwise) are excluded, including any
representations, conditions, warranties or guarantees as to acceptable quality,
fitness for purpose or timeliness.

LIMITATION OF LIABILITY

To the extent permitted by law, we (including our related bodies corporate,
officers, employees and agents) Exclude all liability arising from your use of
the JBL Online Store, any error or mistake occurring on the JBL Online Store,
any interruption of use, any bugs, viruses, malware.

Trojan horse virus or other harmful code or communications which may be
transmitted to or through the JBL Online Store or any links to third party
websites from the JBL Online Store.

Except as expressly provided in these terms and conditions. And to the fullest
extent allowed by law. In no event whether for breach of contract, warranty,
negligence, strict liability in tort, or otherwise will we (including our
related bodies corporate, officers, employees and agents) be liable for any
losses or damages that a third party suffers, any losses or damages that a third
party suffers, any losses or damages which are not foreseeable consequence of
our failure to comply with these terms and conditions, any loss or damage to
data, any special, incidental, or indirect damages or for any economic
consequential damages of any kind, any lost profits, business revenue, goodwill
or anticipated savings. This limitation and exclusion will apply even if we were
informed or should have known of their possibility.

TITLE AND RISK OF LOSS

When you purchase hardware Products, title is transferred to you on delivery.
You undertake to pass us title to any returned hardware Products free from all
encumbrances. For each hardware Product, the risk of loss or damage will pass to
you on delivery of the Product.

PRIVACY

Ingram Micro and its related companies will process, store and use personal
information collected from you or on your behalf from your transaction on the
JBL online Store. Ingram Micro may disclose or share your personal information
with the Product manufacturer, the Product manufacturer’s customer support
centre which may be located outside of Australia, an authorized repairer or
third party service providers whom we work with in the course of our business
including customer support, delivery, security, financial and legal advisory,
banking, payment processing, web-cart hosting and support, credit reporting,
fraud checks, data storage, information processing, order tracking, marketing,
product reviews, responding to customer queries and complaints, technology
services or law enforcement agency for compliance purposes or to assist with
investigations.

You acknowledge that any Product that you return to us may be sent to the
Product manufacturer, a repairer or a third party service provider. If the
Product you return contains personal information, you consent to us disclosing
any such personal information contained in the returned Product to Product
manufacturer, a repairer or a third party service provider. By purchasing from
the JBL Store and providing us with your personal information, you agree to be
bound by our Privacy Policy.

Your data protection and privacy rights and the manner in which your personal
information will be collected, processed, stored and used are set out in our
Privacy Policy. Please refer to our Privacy Policy
at http://au.ingrammicro.com/Pages/PrivacyPolicy.aspx for more information.

GENERAL

You warrant that any purchase made by you from the JBL Online Store is not for
the purpose of commercial resale.

We will not be liable for any loss or damage suffered or incurred by you for any
delay in fulfilling or failure to fulfill your Order caused by any circumstance
beyond our reasonable control.

We reserve the right to amend, vary and/or replace these Terms and Conditions
from time to time at our sole discretion.

Any provision of these Terms and Conditions which is held to be illegal, void or
unenforceable shall be deemed to be severed and the remainder of these Terms and
Conditions read in full force and effect.

These Terms and Conditions are governed under the laws of New South Wales,
Australia and you submit to the New South Wales courts having jurisdiction to
settle any dispute arising out of or in connection with these Terms and
Conditions.

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PRIVACY & SECURITY

 * Privacy Policy


TERMS & CONDITIONS

 * Competition Terms
 * Terms of Sale
 * Terms of use


SHIPPING

 * Shipping Policy


RETURNS


ORDERING

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