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Jan 17, 2024


SHARED SERVICES SHARED SERVICES NEED A NEW APPROACH TO COMPLEXITY

Explore the evolution of shared services in the digital age. Dive into
tech-driven adaptations, data visibility, and strategies for long-term value.


TRAINING 25 MIN VIDEO TRAINING: WHAT IS SHARED SERVICES?

Unlock the mystery of shared services with our 25-minute video guide. Dive into
its origin, the pre-shared services era, and the pivotal Eureka moment. Uncover
the 5 pillars of shared services and its unique "secret sauce". Trace the
typical journey, see real-world stats, and refine your grasp.


NEWS


VERTEX ANNOUNCES STRATEGIC PARTNERSHIP WITH PAGERO

Vertex and Pagero partnership will enable a unified global solution for
e-invoicing and indirect tax compliance.


SURVEY FINDS MAJORITY OF US AND UK CFOS FACE SIGNIFICANT TALENT SHORTAGE AND
BURNOUT OF EXISTING STAFF

Finance leaders must balance their company's business dynamics while navigating
unpredictable waters, given the pressures of high inflation, growing talent
gaps, and concerns over an impending recession


TIPALTI EXPANDS OFFERING TO EUROPEAN BUSINESSES WITH THE LAUNCH OF A DEDICATED
EUROPEAN PRODUCT AND NEW EMI LICENCE

Tipalti, a finance automation platform, announced this week the launch of a
fully localised solution for the European market, along with a recently granted
Electronic Money Institution (EMI) licence from De Nederlandsche Bank (DNB).


SHARED SERVICES DELOITTE'S 2023 GLOBAL SHARED SERVICES SURVEY REVEALS
TRANSFORMATIVE TRENDS IN SERVICE DELIVERY MODELS

The study identified six key themes that are shaping the future of GBS
organizations:


BASWARE OFFERS £17.8M FOR GLANTUS

Finnish software firm Basware has made an offer to acquire Irish fintech company
Glantus. Based on a filing with the London Stock Exchange, the deal is said to
be worth around £17.8 million with an implied value of £29.5 million for
Glantus. The offer has been recommended by the Glantus board.




WEBINARS

Dec 6, 2023


INTERCOMPANY CONFESSIONS OF AN INTERCOMPANY PROCESS OWNER (HOW TO TAME
INTERCOMPANY CHAOS)

Whether we like it or not, intercompany accounting is part of our lives. Yet for
many of us our processes are just not working. Register for the Confessions of
an Intercompany Process Owner (How to Tame Intercompany Chaos) Webinar for a
lively discussion about intercompany IN REAL LIFE!

Dec 12, 2023


P2P TAX EVERYTHING YOU NEED TO KNOW ABOUT PEPPOL

If you are investing in e-invoicing or expanding your e-invoicing program, there
are some important things to know about Peppol, an international e-invoicing
standard with growing global importance.

Jan 17, 2024


SHARED SERVICES SHARED SERVICES NEED A NEW APPROACH TO COMPLEXITY

Explore the evolution of shared services in the digital age. Dive into
tech-driven adaptations, data visibility, and strategies for long-term value.





BLOGS


O2C 7 REASONS AR AUTOMATION MUST BE TOP OF THE AGENDA FOR CONTROLLERS

Controller are expected to be proactive value adders-driving automation and
leading the way in governance, risk and future strategy. Since AR is key to the
financial health of a company, it makes sense for a Controller to focus on
helping improve their processes. Yet this is not always the case...


P2P MASTERING SUPPLIER ONBOARDING AT GSK

Read this dynamic guide - E-Invoicing: Mastering Supplier Onboarding - for GSK's
7 top tips and lessons learned from their supplier onboarding journey, and
strategies for how to get procurement engaged.


P2P DEUTSCHE BAHN INVOICING: TRANSPARENT, DIGITAL AND FULLY INTEGRATED

Each year, the AP team at Deutsche Bahn was manually processing approx. 12M
invoices from around 100K suppliers. With a lack of visibility, disjointed
processes and up to 30% of invoices with no PO reference, the AP department was
in constant “fire-fighter” mode.


TRAINING 25 MIN VIDEO TRAINING: WHAT IS SHARED SERVICES?

Unlock the mystery of shared services with our 25-minute video guide. Dive into
its origin, the pre-shared services era, and the pivotal Eureka moment. Uncover
the 5 pillars of shared services and its unique "secret sauce". Trace the
typical journey, see real-world stats, and refine your grasp.


SHARED SERVICES LEAD OR BE LEFT BEHIND: HOW TO DIGITIZE YOUR FINANCE DEPARTMENT

While digitization has been a priority for finance leaders in recent years,
there is still a significant amount of untapped potential. Read this fantastic
guide and discover how forward thinking can ensure successful digital
transformation.




ARTICLES


O2C 15 TIPS: WHAT TO LOOK FOR IN YOUR CREDIT MANAGEMENT SYSTEM

Given the volatility in today’s economic climate, Accounts Receivable teams will
want to move away from manual credit management to a highly automated, machine
learning-based platform to provide visibility, trustworthy profiles and scoring,
and smart approval workflows. Now is the time to reduce exp


O2C 3 REASONS ORDER-TO-CASH IS STUCK IN THE DARK AGES

Here are 3 findings regarding what is keeping Order-to-Cash stuck, and how to
find freedom and digital advancement.


O2C SMART COLLECTIONS: THE UBER WAY

When managing business processes, most agree the ideal combination is Artificial
Intelligence plus Human Intelligence.  The Collections Process is a perfect
example. This article lists 5 ways Autonomous Software is helping transport and
logistics giant Uber achieve a whopping transformation in its accounts
receivables.


P2P

Dec 12, 2023


P2P TAX EVERYTHING YOU NEED TO KNOW ABOUT PEPPOL

If you are investing in e-invoicing or expanding your e-invoicing program, there
are some important things to know about Peppol, an international e-invoicing
standard with growing global importance.


P2P MASTERING SUPPLIER ONBOARDING AT GSK

Read this dynamic guide - E-Invoicing: Mastering Supplier Onboarding - for GSK's
7 top tips and lessons learned from their supplier onboarding journey, and
strategies for how to get procurement engaged.


TAX P2P THE IMPACT OF E-INVOICING AND REAL-TIME TAX REPORTING

Discover the Evolution of E-Invoicing: From Latin America to Europe, the
Mandatory Shift is Here! Explore the Game-Changing 2024 Mandates in Poland,
Spain, Belgium, and Beyond. Ensure Compliance Across Borders and Learn Top 4
Strategies for Success.


P2P DEUTSCHE BAHN INVOICING: TRANSPARENT, DIGITAL AND FULLY INTEGRATED

Each year, the AP team at Deutsche Bahn was manually processing approx. 12M
invoices from around 100K suppliers. With a lack of visibility, disjointed
processes and up to 30% of invoices with no PO reference, the AP department was
in constant “fire-fighter” mode.

Nov 8, 2023


P2P P2P: WHAT "GOOD" LOOKS LIKE (AND WHY IT MATTERS)

Unlock the potential of P2P operations! Join our webinar to explore key areas
hindering progress, measure success with KPIs, and embrace technology for
streamlined efficiency. Register now!




R2R

Mar 8, 2023


AUTOMATION R2R NEXT STOP, 15%: GLOBAL MINIMUM TAXES AND THE INTERCOMPANY IMPACT

Global minimum tax has made headlines the last few years. But what do all these
new rulings really mean to organizations, and how can companies best prepare for
the changes? Join us as we discuss the recent rulings in depth, what led to them
and the potential impact to processes like Intercompany.

Dec 6, 2022


R2R 6 WINNING WAYS TO AUTOMATE ACCRUALS IN YOUR ERP

If you are struggling with advanced accruals and bank statement GL matching,
register today for this process-critical webinar.


INTERCOMPANY R2R BLACKLINE UNVEILS INDUSTRY'S FIRST 'TAX HYPERAUTOMATION'
CAPABILITIES FOR INTERCOMPANY

Designed to reduce the financial compliance, tax and other risks associated with
today’s complex and globally connected business environment, BlackLine’s new tax
hyperautomation capabilities offer a range of functionality to help
multinational organizations understand and automate intercompany tax w

Jul 5, 2022


INTERCOMPANY R2R RETHINKING INTERCOMPANY FOR SUPERIOR SHARED SERVICES DELIVERY

Join this webinar to learn from some of the most experienced intercompany
professionals in the business, where they will explore intercompany as a
catalyst for service efficiency and growth

Jun 15, 2022


R2R 4 WAYS HYATT REVOLUTIONIZED R2R 

As demands on R2R teams increase, finance professionals face a choice: work
harder or work smarter. It’s time to join the world of modern accounting. Like
many finance professionals, Travis Curl, GL Manager at Hyatt, and his team were
feeling that pressure. On June 15th, Travis will join me to share how they
transformed their financial close process in the 4 Ways Hyatt Revolutionized R2R
Webinar.




O2C


O2C 7 REASONS AR AUTOMATION MUST BE TOP OF THE AGENDA FOR CONTROLLERS

Controller are expected to be proactive value adders-driving automation and
leading the way in governance, risk and future strategy. Since AR is key to the
financial health of a company, it makes sense for a Controller to focus on
helping improve their processes. Yet this is not always the case...

Nov 29, 2023


O2C BEST-IN-CLASS COLLECTIONS: METRICS, STRATEGIES AND BEST PRACTICES

In the current economic climate, minimizing your aging receivables is mission
critical. Optimizing working capital is the goal and having cash tied up in your
receivables process is damaging to your bottom line. Join by Bryan DeGraw of The
Hackett Group for this exciting webinar.

Oct 4, 2023


O2C FUTURE OF FINANCE EVOLUTION FOR GLOBAL BUSINESS SERVICES

Join our webinar to gain expert insights on optimizing accounts receivable &
order-to-cash processes within GBS & shared services. Discover emerging trends,
best practices & practical solutions for staying competitive in the dynamic
financial landscape.


O2C CASH APP TOOL = PRODUCTIVITY GAME CHANGER FOR THE CHEFS' WAREHOUSE

A cost rationalization exercise in the treasury department at The Chefs'
Warehouse highlighted banking fees as a major business financial burden. VP of
Finance, Nelson Lopes, realized this was a perfect opportunity to shake up their
Receivables process. Read the Case Study Now.


O2C 5 REASONS WHY AUTOMATION IS ALWAYS A GOOD INVESTMENT

It’s natural to want to batten down the hatches and cut non-essential spending
in times like these. Read this guide to discover 5 key reasons why it makes
sense to invest in process technology despite inflation volatility.




TAX

Dec 12, 2023


P2P TAX EVERYTHING YOU NEED TO KNOW ABOUT PEPPOL

If you are investing in e-invoicing or expanding your e-invoicing program, there
are some important things to know about Peppol, an international e-invoicing
standard with growing global importance.


TAX P2P THE IMPACT OF E-INVOICING AND REAL-TIME TAX REPORTING

Discover the Evolution of E-Invoicing: From Latin America to Europe, the
Mandatory Shift is Here! Explore the Game-Changing 2024 Mandates in Poland,
Spain, Belgium, and Beyond. Ensure Compliance Across Borders and Learn Top 4
Strategies for Success.


TAX SHARED SERVICES E-INVOICING AND REAL-TIME TAX REPORTING: CORE BUSINESS
REQUIREMENTS YOU CAN'T IGNORE

Discover the game-changing world of E-Invoicing and Real-Time Tax Reporting.
Unleash your business's true potential and thrive in a rapidly evolving
compliance landscape. Download now and shape the future!


TAX AVALARA UNVEILS E-INVOICING AND LIVE REPORTING API FOR MULTINATIONAL
BUSINESSES

With Avalara E-Invoicing and Live Reporting, businesses can easily set up global
e-invoicing capabilities in their existing systems,

Jul 11, 2023


TAX P2P THE IMPACT OF E-INVOICING AND REAL-TIME TAX REPORTING

E-Invoicing and real-time reporting requirements are becoming core-business
requirements and are strategic decisions that directly impact your ability to
move into new markets and your bottom line




PRESENTATIONS


R2R FINANCE AUTOMATION OF RECORD-TO-REPORT: WHAT ARE THE ALTERNATIVES FOR GBS
AND SSCS?

The financial close is repetitive and complex. It often spans multiple
geographies and departments, requires many levels of approvals and controls, and
can include as many as six to seven hundred processes with hundreds of
sub-processes embedded in each. Discover how period end Close can be a
non-event.


P2P PUSH THE DPO ENVELOPE : LEVERAGE AI TO OPTIMISE PAYMENT TERMS AND WORKING
CAPITAL

apexanalytix’s research has shown that 25.73% vendor invoice terms are better
for the supplier than the original negotiated terms. This session will dive into
how payment terms get changed and financial impact to working capital. And, more
importantly, how every supplier can be assessed against previously negotiated
terms and opportunities for extensions, baseline date changes, or payment
schedule changes.


SHARED SERVICES LESS ABOUT REDUCING FTES, MORE ABOUT CAPACITY CREATION

In 2017, Theresa Wilson-Szokalo joined National Grid’s shared services as a
business transformation lead. Theresa, driven by the mandate of ‘unlocking
value’ and supported by Accenture, set up an engineering capability within the
shared services function to give National Grid’s front-line teams – the
engineers – access to market leading engineering support capability. The impact
of National Grid’s new support capability is game-changing for BPO in the
utilities sector.


O2C AI STRATEGICALLY AND EFFECTIVELY EMPLOY AI AND MACHINE LEARNING

Hear from Andrew Atkinson from Vp plc on how they effectively and strategically
implemented AI to automate their Accounts Receivable, freeing up resources to
focus on key initiatives and enable enterprise growth.


SHARED SERVICES TALENT BECOMING A TALENT INCUBATOR

Joost van Daelen, Director GBS Service Excellence and Maayke van Houdt, HR
Director at AkzoNobel, have a focus to mature the GBS organisation after the
transition of activities into the GBS Centers. The challenge for GBS at
AkzoNobel is to up the level from transitioned services to delivering increased
value. Maayke and Joost recognise that a successful GBS requires a wealth of
talent with a wide cross section of skills to drive its success.


SHARED SERVICES HOW TO SURVIVE… AND FLOURISH

In this year’s opening presentation, Susie West will delve into the pressure
points for Shared Services and show that it is not only possible to survive, but
to flourish.


SPONSORS


AVALARA

Avalara helps businesses of all sizes get tax compliance right. In partnership
with leading ERP, accounting, ecommerce, and other financial management system
providers, Avalara delivers cloud-based compliance solutions for various
transaction taxes, including sales and use, VAT, GST, excise, communications,
lodging, and other indirect tax types. Headquartered in Seattle, Avalara has
offices across the U.S. and around the world in Brazil, Europe, and India. More
information at avalara.com.

Learn more arrow_forward


BASWARE

Basware is how finance leaders in global enterprises can finally automate their
complex, labor-intensive invoice processes and stay compliant with regulatory
change. Our AP automation and invoicing platform helps you achieve a new level
of efficiency – in a matter of months – while reducing errors and risks. We
bring a unique combination of true automation, complete coverage, and deeper
expertise to make it all just happen for our customers. That’s why the world’s
most efficient AP departments at 700+ global customers rely on Basware to handle
over 170 million invoices per year. Basware. Now it all just happens.™

Learn more arrow_forward


ENATE

As businesses worldwide face talent shortages, a recession and hybrid
challenges, there’s a real need to consolidate work processes and optimise for
success. Enate’s end-to-end operations platform allows you to view and manage
workflows in one centralised place, get the right task to the right resource on
time and scale your automation journey.

Learn more arrow_forward

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