www.amadeus-hospitality.com
Open in
urlscan Pro
2606:2800:233:1cb7:261b:1f9c:2074:3c
Public Scan
URL:
https://www.amadeus-hospitality.com/support/
Submission: On April 08 via manual from IN — Scanned from DE
Submission: On April 08 via manual from IN — Scanned from DE
Form analysis
2 forms found in the DOMGET /
<form role="search" method="get" class="search-form" action="/" data-cb-wrapper="true">
<label>
<i class="icon-search"></i>
<input type="search" class="search-form__search-field" placeholder="Search" value="" name="s">
</label>
</form>
POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/497993/21bb5c7e-b3af-4dfa-a221-fc0500e7a81c
<form id="hsForm_21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" method="POST" accept-charset="UTF-8" enctype="multipart/form-data" novalidate=""
action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/497993/21bb5c7e-b3af-4dfa-a221-fc0500e7a81c"
class="hs-form-private hsForm_21bb5c7e-b3af-4dfa-a221-fc0500e7a81c hs-form-21bb5c7e-b3af-4dfa-a221-fc0500e7a81c hs-form-21bb5c7e-b3af-4dfa-a221-fc0500e7a81c_9cba7290-7107-4ac7-a06c-fe5cdad046a2 hs-form stacked"
target="target_iframe_21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" data-instance-id="9cba7290-7107-4ac7-a06c-fe5cdad046a2" data-form-id="21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" data-portal-id="497993"
data-test-id="hsForm_21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" data-cb-wrapper="true">
<div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" class="" placeholder="Enter your Sign up for our Newsletter"
for="email-21bb5c7e-b3af-4dfa-a221-fc0500e7a81c"><span>Sign up for our Newsletter</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="email-21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" name="email" required="" placeholder="enter your email" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
</div>
<div class="legal-consent-container">
<div class="hs-richtext">Amadeus - Hospitality needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as
well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.</div>
</div>
<div class="hs_submit hs-submit">
<div class="hs-field-desc" style="display: none;"></div>
<div class="actions"><input type="submit" class="hs-button primary large" value="Submit"></div>
</div><input name="hs_context" type="hidden"
value="{"embedAtTimestamp":"1712556265831","formDefinitionUpdatedAt":"1629324039843","lang":"en","legalConsentOptions":"{\"legitimateInterestSubscriptionTypes\":[4442569],\"communicationConsentCheckboxes\":[{\"communicationTypeId\":4442569,\"label\":\"I agree to receive other communications from Amadeus - Hospitality.\",\"required\":false}],\"legitimateInterestLegalBasis\":\"LEGITIMATE_INTEREST_PQL\",\"communicationConsentText\":\"Amadeus - Hospitality is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:\",\"processingConsentType\":\"IMPLICIT\",\"processingConsentText\":\"In order to provide you the content requested, we need to store and process your personal data. If you consent to us storing your personal data for this purpose, please tick the checkbox below.\",\"processingConsentCheckboxLabel\":\"I agree to allow Amadeus - Hospitality to store and process my personal data.\",\"privacyPolicyText\":\"Amadeus - Hospitality needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.\",\"isLegitimateInterest\":true}","renderRawHtml":"true","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36","pageTitle":"Support | Amadeus Hospitality","pageUrl":"https://www.amadeus-hospitality.com/support/","isHubSpotCmsGeneratedPage":false,"contentType":"standard-page","hutk":"c727183155bb13ea5cc1f2f918b9d273","__hsfp":2604799944,"__hssc":"168710014.1.1712556266887","__hstc":"168710014.c727183155bb13ea5cc1f2f918b9d273.1712556266886.1712556266886.1712556266886.1","formTarget":"#hbspt-form-9cba7290-7107-4ac7-a06c-fe5cdad046a2","rumScriptExecuteTime":1167.8000030517578,"rumTotalRequestTime":1488.1000061035156,"rumTotalRenderTime":1714.6000061035156,"rumServiceResponseTime":320.3000030517578,"rumFormRenderTime":226.5999984741211,"connectionType":"4g","firstContentfulPaint":0,"largestContentfulPaint":0,"locale":"en","timestamp":1712556266900,"originalEmbedContext":{"portalId":"497993","formId":"21bb5c7e-b3af-4dfa-a221-fc0500e7a81c","region":"na1","target":"#hbspt-form-9cba7290-7107-4ac7-a06c-fe5cdad046a2","isBuilder":false,"isTestPage":false,"isPreview":false,"css":"","isMobileResponsive":true},"correlationId":"9cba7290-7107-4ac7-a06c-fe5cdad046a2","renderedFieldsIds":["email"],"captchaStatus":"NOT_APPLICABLE","emailResubscribeStatus":"NOT_APPLICABLE","isInsideCrossOriginFrame":false,"source":"forms-embed-1.5064","sourceName":"forms-embed","sourceVersion":"1.5064","sourceVersionMajor":"1","sourceVersionMinor":"5064","allPageIds":{},"_debug_embedLogLines":[{"clientTimestamp":1712556265963,"level":"INFO","message":"Retrieved pageContext values which may be overriden by the embed context: {\"pageTitle\":\"Support | Amadeus Hospitality\",\"pageUrl\":\"https://www.amadeus-hospitality.com/support/\",\"userAgent\":\"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36\",\"isHubSpotCmsGeneratedPage\":false}"},{"clientTimestamp":1712556265966,"level":"INFO","message":"Retrieved countryCode property from normalized embed definition response: \"DE\""},{"clientTimestamp":1712556266895,"level":"INFO","message":"Retrieved analytics values from API response which may be overriden by the embed context: {\"hutk\":\"c727183155bb13ea5cc1f2f918b9d273\",\"contentType\":\"standard-page\"}"}]}"><iframe
name="target_iframe_21bb5c7e-b3af-4dfa-a221-fc0500e7a81c" style="display: none;"></iframe>
</form>
Text Content
Menu * Contact * Support * Login * Electronic Marketing Center (Media, Admin Portal) * Business Intelligence Customer Portal * Guest Management Solution * iHotelier Admin (OTA dashboard) * MarketVision for Hotels * TravelClick Channel Management * Products * * * Business Intelligence * Demand360+ * Agency360+ * RevenueStrategy360 * Navigator360 * Media Solutions * Digital Media * Travel Seller Media * Metasearch * DMO Media * * * Distribution * Amadeus Travel Platform * Hotel Distribution Platform * Amadeus Mobility Platform * Amadeus Travel Protection * Meeting & Event Distribution * Reservations & Booking Engine * iHotelier® StayPlus * iHotelier® Booking Engine * Amadeus Central Reservation System (ACRS) * Web Solutions * Integrated Booking Suite * Guest Management * Guest Management Solutions * * * Sales & Catering * Delphi * Delphi Select * Delphi Diagramming * MeetingBroker * MeetingPackage – Amadeus Venue Sales Management (VSM) * Service Optimization * HotSOS * HotSOS Select * HotSOS Housekeeping * Emerging Solutions * Traveler Centric Platform * Payments * Amadeus Discover * * * Sectors * Hotels * Travel Sellers & Providers * Destinations * Events & Groups * Resources * News * Resources * Blog * Learning * Education & Training * Customer Portal * About * About Amadeus Hospitality * Careers * Partners * Contact Request a Demo SUPPORT SERVICES Customer Central Community Login CUSTOMER SUPPORT IS AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR. Live support chat is now available Monday through Friday, 7:00AM to 6:00PM Central Time. Use the blue bubble on the bottom right of this page to chat with an agent today. You can now request support for these solutions via the chat widget on this page, located in the lower right-hand portion of the window. If an agent is available after selecting the solution requiring support, they will be able to assist you via the chat widget. If an agent isn’t available, you will be directed to reach out to us via the customer portal, or via phone for urgent requests. We are working on adding our complete solution line to support chat functionality, and more information will be posted soon as it is available. The most effective way to submit your case is through our customer portal, the Amadeus Customer Central Community. To obtain an Amadeus Hospitality Customer Central Community account, please Request an Account. The form will be sent to Amadeus Hospitality Support for verification. Your account information will be forwarded to you via e-mail within 1 business day. For non-emergency issues, you can also contact Amadeus Hospitality Support by sending an email to hospitality.support@amadeus.com. When submitting your email, please provide the following information: * Your name and property * Amadeus product needing support * Details of your inquiry including screenshots and/or images Our goal is to initially respond to email requests within 2 business days. If you have an emergency and revenue impacting support need, please contact us at one of the numbers below: EMEA: +34 932 20 16 64 Americas: +1 332-230-2595 APAC: +65 3163 5471 Customer Support is available in English, Spanish, Portuguese, German, French, Bahasa, Chinese (Mandarin), Thai, and Italian. Specific language options vary by region. For additional phone numbers and other frequently asked questions, please visit our FAQ page. LOG INTO COMMUNITY To obtain an Amadeus Hospitality Customer Central Community account, please Request an Account. The form will be sent to Amadeus Hospitality Support for verification. Your account information will be forwarded to you via e-mail within 1 business Registered Users Log In Back to top Sign up for our Newsletter* Amadeus - Hospitality needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy. * * * Home * Resources * Insight * News * Vision * About * Contact * Jobs * * * Reservations & Booking Engine * iHotelier® StayPlus * iHotelier® Booking Engine * Amadeus Integrated Booking Suite * Channel Management * iHotelier® GDS * iHotelier® VoicePro * Media Solutions * Media Solutions for Hotels * Digital Media for Hotels * Travel Seller Media for Hotels * Metasearch for Hotels * Media Solutions for Destinations * Digital Media for Destinations * Travel Seller Media for Destinations * Travel Seller Media for Airlines * Guest Management System * * * Sales & Catering * Delphi * Delphi Select * Delphi Diagramming * MeetingBroker * MeetingPackage Venue Sales Management * Service Optimization * HotSOS * HotSOS Housekeeping * HotSOS Select * * * Business Intelligence * Agency360+ * Demand360+ * RevenueStrategy360 * Navigator360 * Hotel Distribution Services * Hotel Distribution * Hotel GDS Optimization * Hotel Representation * Hotel Website Solutions * * * Product Life Cycle Policy * Product Life Cycle FAQs * Modern Life Cycle Policy FAQ * Support * Payments * Legal * Contact Us * Toll Free 888.829.8871 * Worldwide 603.436.7500 amadeus amadeus IconB * Terms of Use and Privacy * Sitemap * Careers * Compliance Reports and Certificates © 2024 Amadeus Hospitality. All rights reserved. Amadeus is the owner or the licensee of this website and all content. The website and content are protected by copyright and other intellectual property laws, treaties, and registrations globally. Request a Demo TAKE A TRIP TO OTHER AMADEUS SITES CORPORATE SITE We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations. CAREERS SITE At Amadeus, we’re always on the lookout for talented, passionate people to join our team. Interested? Open ChatStart Chat