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Submitted URL: http://mail01.virginpulse.com/ls/click?upn=u001.UCiESDR4difRXr6b1J7eGD-2FD0WebFx2lA7ouJatIDPvQJNdkftJlskWDxtkkYlj-2FdSHgaPdFpE...
Effective URL: https://play.google.com/store/apps/details?id=com.virginpulse.virginpulse&hl=en&email=erin.lambousyblanton@ochsner.org
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VIRGIN PULSE

Virgin Pulse
2.7star
80.5K reviewsinfo
1M+
Downloads
USK: All ages
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ABOUT THIS APP


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Congratulations! You’ve taken the first step on the path toward becoming a
healthier, happier you. Download this secure app to gain access to the tips and
tools you need to improve your health today.

Seamlessly sync your daily activities with our built-in activity tracker,
monitoring steps taken and sleep patterns. Stay connected on the go with Max
Buzz integration, displaying incoming calls and text messages directly on your
device. Elevate your wellbeing journey with personalized insights and convenient
notifications - your all-in-one solution for a healthier, connected lifestyle.

Welcome Home
• Start by setting and tracking goals that matter most to you

You got this!
• Build new healthy habits into your daily routine

Just for you
• Expand your mind and move your body with fresh daily tips

Action anytime
• Access experts on meditation, exercise, wellness and more – when and where you
need it

Let the journey to a healthier, happier you begin. It’s going to be epic.
Updated on
Aug 6, 2024

Health & Fitness



DATA SAFETY


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Safety starts with understanding how developers collect and share your data.
Data privacy and security practices may vary based on your use, region, and age.
The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

See details



RATINGS AND REVIEWS


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Ratings and reviews are verifiedinfo_outline
phone_androidPhone
tablet_androidTablet
2.6

80.2K reviews
5

4

3

2

1

Rosaluna

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May 13, 2024
Why is the app completely "frozen" since today (May 10)? No reaction at all
after opening it up, no synching, nothing. It was working until earlier today.
Deleting + reinstalling didn't help, now I can't even log on, as that entry page
is already frozen. And all of this when our company challenge has just started.
Installing the app on my other phone shows the same problem. What is going on
and when will this be fixed? Why does your support don't know about this issue?
2 people found this review helpful
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Yes
No
Virgin Pulse
May 16, 2024
Hello! We would appreciate if you could reach out to our Support team, since
they can provide the best assistance further. You can contact us via email
(support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone
(8AM-9 PM EST, Monday - Friday). Thank you very much!
Kevin Kuramura

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July 30, 2024
Update: the specific issue is resolved but I still don't love the app. The app
has always been a little unintuitive and freakishly slow, but lately my phone
keeps saying that the app isn't responding like every 3 seconds. I can tap
"wait" and everything is fine and I can go about my business for another 3
seconds. I've tried reinstalling the app but same issue. Absolutely dreadful
experience. If my work wasn't literally paying me to use this app I would not
keep it on my phone.
45 people found this review helpful
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No
Virgin Pulse
August 13, 2024
Thank you very much for taking your time to review our app! We apologize for the
performance issues you experienced with our mobile app. Our Support team will
gladly help you address this matter. You can contact us via e-mail
(support@virginpulse.com), Live Chat (2AM - 9PM EST, Monday - Friday) or Phone
(8AM - 9 PM EST, Monday - Friday).
Vu Nguyen

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August 3, 2024
Works ok when it works. My issue: It stopped syncing with Samsung health two
days ago. I've tried disconnecting and reconnecting the apps, uninstalling and
reinstalling, checked permissions, and contacted their support. Their support
chat wasn't helpful, couldn't connect me to a live agent, and couldn't submit a
support ticket. Use this for my work health program, and this actually affects
my benefits. I use a Samsung s22 ultra with a Galaxy 6 watch.
5 people found this review helpful
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Yes
No
Virgin Pulse
August 13, 2024
Could you please reach out to our Support team so we can address your inquiry in
further detail? You can contact us via email (support@virginpulse.com), Live
Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
Thank you very much!

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