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 * Features
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 * Company
   * About us
   * Blog
   * Job Opportunities
   * Investor Relations


ARTIFICIAL INTELLIGENCE MADE BY HUMANS, FOR HUMANS.

Userbot is not just a simple chatbot, it is the first real Artificial
Intelligence that automates conversations between companies and people.

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Discover Userbot


THE MAIN REASONS WHY YOU WILL LOVE USERBOT

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TURNKEY

Leave it up to us! Tell us what you’re looking for and we will offer you the
best solution for your business

DATA ANALYSIS

We use all your data to train your AI to respond to any question from any one of
your end users

INTELLIGENT CONVERSATIONS

We provide support in the creation and management of your conversation flows to
offer your customers a unique and customized experience

AD HOC CONSULTANCY

We analyse the needs of your business and define together your project
objectives in order to guarantee an effective and successful solution

Supervised learning


IT LEARNS FROM THE CONVERSATIONS WITH YOUR CUSTOMERS

The Artificial Intelligence, fully customized for your needs, learns from the
conversations with your customers. Whenever the AI is unsure of how to respond,
it hands off to a human operator, tracks of the answer and becomes autonomous
again once approved by a supervisor.


Single management panel


AIN’T GOT NO WORRIES!

You will have access to a single intuitive management panel from which you can
monitor user activity, forward questions to operators and control all
conversation flows

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RESULTS MONITORING

Keep an eye on your AI

Assess the performance of your conversations and improve your full customer
experience

CONVERSATION MANAGEMENT

All the requests in a single platform

Communicate in real time with all your customers and offer them the help they
need quickly and efficiently

AI TRAINING

Increases automation and improves efficiency

Provide more and more responses by training the artificial intelligence to
manage any question.

INTEGRATIONS AND APIS

Connect all the applications you love

Add your services easily and quickly for optimum activity management.

Always new customers to engage


BY IMPROVING THE RESPONSES, YOU WIN NEW CUSTOMERS

Thanks to the wide range of possibilities offered by Userbot, you can start a
new conversation at the right time, with the right message. This is a new
opportunity for you to win new customers and increase the number of potential
customers for your products or services

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CUSTOMER SERVICE

Ensure your customers get an answer at any time. Create a fully automated
Customer Service and make it intelligent. Save yourself time and resources

HELP DESK

Make internal and external communication easier by allowing the AI to respond
rapidly to tickets by your collaborators or suppliers, obtaining always precise
and detailed information

LEAD GENERATION

Collect contact details, profile your customers and build fully personalized
relationships. Offer them a unique conversation experience and win their
loyalty!

MARKETING AUTOMATION

Manage infinite conversation flows automatically and guide your customers within
your services. Increase your conversion rate and achieve your targets.


TALK TO ONE OF OUR CONSULTANTS

Customized solutions designed according to your business needs

we will help you


COMBINED CORPORATE SYSTEMS

Userbot is easily integrated with your corporate systems to help you resolve
customer support problems quickly and effectively, increasing operator
productivity and generating a positive impact on overall customer satisfaction

 * CRM
   
   With our support, integration with your CRM will enable you to organize your
   customer data automatically to improve their experience with your business

 * ERP
   
   Thanks to the analysis by our consultants, integration with your ERP will
   enable you to standardize the management of all your business processes

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NO MOREOUT OF OFFICE!

Userbot is designed to guarantee rapid Customer Service 24 hours a day, 7 days a
week. And that’s not all!

 * HELP DESK
   
   You can even use your AI to provide support or instructions to your staff
   simply and quickly

 * TROUBLESHOOTING
   
   You can teach your AI how to resolve known and repetitive problems by helping
   automatically your users

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WANT TO FIND OUT MORE?

Discover what AI can do for your business, our team is ready to work in team
with you.

talk to a Human

Simple but powerful


AI + HUMANS: TOGETHER

Userbot becomes your virtual contact centre and supports your operators in
responding to customers quickly and efficiently. It manages thousands of
conversations autonomously and leaves your operators to focus on the more
challenging queries

ACCESS LEVELS

Define the structure of your customer service and assign a role to each agent so
that he/she can easily access his/her allocated functions

INTELLIGENT ASSIGNMENT

Let the AI manage your agents’ workload when it is unable to respond by
assigning the conversations to operators automatically using Balanced Round
Robin

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An integration ecosystem


USERBOT ROCKS ANYWHERE

When everything is interconnected, you can maximize your business results;
Userbot integrates perfectly with any application or web service, even with
Whatsapp Business. With a few simple clicks or with the assistance of our
experts, you can activate your chatbot on the world’s most used messaging
platforms!

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SCALABLE AND EXTENSIBLE

Userbot is like a human brain, able to gather your customer data wherever they
are and perform automations using any business system

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SAP

Extraction of your business data for use in complex and customized conversations

SALESFORCE

Automatic ticket opening on Salesforce and dynamic extraction of your data

HUBSPOT

Send all the leads collected with us automatically on your Hubspot

DYNAMICS365

Use the data in Dynamic365 and display them in conversations

ZOHO

Import all messages managed by Userbot to your preferred CRM

ANYTHING

Userbot can be integrated in any system with an API


IMPROVE YOUR BUSINESS NOW!

Would you like more information? Request a consultation now!
Get a demo
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REGISTERED ADDRESS

Userbot SRL Via Vincenzo Monti 79/2 20145 Milan, Italy

BUSINESS ADDRESS

Via Copernico 38 20125 Milan, Italy

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