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SYSTEM REQUIREMENTS

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The system requirements for using Desktop Central include the following:

 * Hardware requirements for Desktop Central Server, Desktop Central Agent, SQL
   server and Distribution Server
 * Network requirements such as Network Card Speed and Bandwidth
 * Hardware requirements for Secure Gateway Server
 * Supported Operating Systems for Desktop Central Server, Agent and
   Distribution Server
 * Supported Browsers
 * Supported Database
 * Supported Web Servers


HARDWARE REQUIREMENTS

This section gives you information about the hardware requirements for
distribution servers, MSSQL database, Desktop Central servers and agents.

 
1 to 250 computers

1 to 250 computers Server Parameter Requirement Desktop Central Server Processor
information Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache RAM size 4 GB
Hard disk space 5 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Core i3 (2 core/4 thread)
2.0 Ghz 3 MB cache RAM size 4 GB Hard disk space 5 GB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
251 to 500 computers

251 to 500 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache RAM
size 4 GB Hard disk space 10 GB* Desktop Central Agents Processor Intel Pentium
Processor Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network
requirement Network card speed Minimum 1 GBPS Network Interface Card (NIC)
Bandwidth Minimum 1 MBPS (T1 connection) SQL Server Processor information Intel
Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache RAM size 4 GB Hard disk space 10
GB* Edition Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
501 to 1000 computers

501 to 1000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache RAM
size 4 GB Hard disk space 20 GB* Desktop Central Agents Processor Intel Pentium
Processor Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network
requirement Network card speed Minimum 1 GBPS Network Interface Card (NIC)
Bandwidth Minimum 1 MBPS (T1 connection) SQL Server Processor information Intel
Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache RAM size 4 GB Hard disk space 20
GB* Edition Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
1001 to 3000 computers

1001 to 3000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Core i5 (4 core/8 thread) 2.3 GHz RAM size 8 GB Hard
disk space 30 GB* Desktop Central Agents Processor Intel Pentium Processor Speed
1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network card
speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS (T1
connection) SQL Server Processor information Intel Core i5 (4 core/8 thread) 2.3
GHz RAM size 8 GB Hard disk space 30 GB* Edition Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
3001 to 5000 computers

3001 to 5000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Core i7 (6 core/12 thread) 3.2 GHz RAM size 8 GB
Hard disk space 40 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Core i7 (6 core/12
thread) 3.2 GHz. 12 MB cache RAM size 8 GB Hard disk space 200 GB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
5001 to 10000 computers

5001 to 10000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Xeon E5 (8 core/16 thread) 2.6 GHz RAM size 16 GB
Hard disk space 60 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Xeon E5 (8 core/16
thread) 2.6 GHz. 20 MB cache RAM size 16 GB Hard disk space 250 GB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

 
10001 to 15000 computers

10001 to 15000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Xeon E5 (12 core/24 thread) 2.7 GHz RAM size 32 GB
Hard disk space 100 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Xeon E5 (12 core/24
thread) 2.7 GHz. 30 MB cache RAM size 32 GB Hard disk space 500 GB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

While managing more than 10,000 computers/devices -
 1. It is recommended to install SQL server and Desktop Central server in
    different machines for performance enhancement purposes.
 2. Use Windows Server operating systems
 3. Use Enterprise grade hard drives or solid state drives (SSD).
 4. It is recommended to install Distribution Server for every 1000 computers.

 
15001 to 20000 computers

15001 to 20000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Xeon E5 (14 core/28 thread) 2.7 GHz RAM size 32 GB
Hard disk space 120 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Xeon E5 (14 core/28
thread) 2.7 GHz. 30 MB cache RAM size 64 GB Hard disk space 500 GB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

While managing more than 10,000 computers/devices -
 1. It is recommended to install SQL server and Desktop Central server in
    different machines for performance enhancement purposes.
 2. Use Windows Server operating systems
 3. Use Enterprise grade hard drives or solid state drives (SSD).
 4. It is recommended to install Distribution Server for every 1000 computers.

 
20001 to 25000 computers

20001 to 25000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Xeon E5 (16 core/32 thread) 3.0 GHz RAM size 32 GB
Hard disk space 500 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 3 GB** Network requirement Network
card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum 1 MBPS
(T1 connection) SQL Server Processor information Intel Xeon E5 (14 core/28
thread) 2.7 GHz. 30 MB cache RAM size 64 GB Hard disk space 1 TB* Edition
Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

While managing more than 10,000 computers/devices -
 1. It is recommended to install SQL server and Desktop Central server in
    different machines for performance enhancement purposes.
 2. Use Windows Server operating systems
 3. Use Enterprise grade hard drives or solid state drives (SSD).
 4. It is recommended to install Distribution Server for every 1000 computers.

 
25001 to 30000 computers

25001 to 30000 computers Server Parameter Requirement Desktop Central Server
Processor information Intel Xeon E5 (16 core/32 thread) 3.0 GHz RAM size 32 GB
Hard disk space 500 GB* Desktop Central Agents Processor Intel Pentium Processor
Speed 1.0 GHz RAM size 512 MB Hard disk space 30 GB** Network requirement
Network card speed Minimum 1 GBPS Network Interface Card (NIC) Bandwidth Minimum
1 MBPS (T1 connection) SQL Server Processor information Intel Xeon E5 (20
core/40 thread) 3.6 GHz. 50 MB cache RAM size 128 GB Hard disk space 1 TB*
Edition Standard/Enterprise

* May increase dynamically according to the frequency of scanning

** May increase dynamically depending on the operations performed on the client
computer

While managing more than 10,000 computers/devices -
 1. It is recommended to install SQL server and Desktop Central server in
    different machines for performance enhancement purposes.
 2. Use Windows Server operating systems
 3. Use Enterprise grade hard drives or solid state drives (SSD).
 4. It is recommended to install Distribution Server for every 1000 computers.

 
Above 30000 computers

For managing more than 30000 computers, contact Desktop Central Support at
desktopcentral-support@manageengine.com. We will customize Desktop Central
server setup based on your network.

 
Distribution Server


HARDWARE REQUIREMENTS FOR DISTRIBUTION SERVERS

The hardware requirements for distribution servers include the following:

No. of Computers Managed Using the Distribution Server Processor Information RAM
Size Hard Disk Space 1 to 500 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB
cache 4 GB 6 GB* 501 to 1000 Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache
4 GB 12 GB* 1001 to 3000 Intel Core i5 (4 core/8 thread) 2.3 GHz 8 GB 16 GB*
3001 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz 8 GB 20 GB*

* May increase depending on the number of software applications and patches that
are deployed

Note : It is highly recommended to install Distribution Server for every 1000
computers.

Note: If Desktop Central server is hosted within a VM instance, the required
hardware resources must be exclusively available for Desktop Central server to
function seamlessly.


SOFTWARE REQUIREMENTS

This section gives you information about the software requirements for Desktop
Central Server, Agent and Distribution Server.

 
Supported Operating Systems

>  
> 
> FOR DESKTOP CENTRAL SERVER & DISTRIBUTION SERVERS
> 
>  
> You can install Desktop Central Server & Distribution Servers on any of these
> Windows operating system versions:
>  * Windows 7
>  * Windows 8
>  * Windows 8.1
>  * Windows 10
>  * Windows Server 2008*
>  * Windows Server 2008 R2*
>  * Windows Server 2012*
>  * Windows Server 2012 R2*
>  * Windows Server 2016*
>  * Windows Server 2019*
> 
> * - recommended for managing 5000 or more endpoints.
> 
> FOR DESKTOP CENTRAL AGENTS
> 
>  
> You can use Desktop Central to manage the computers running on the below
> mentioned operating system.
> 
> 
> 
> FOR MANAGING MOBILE DEVICES
> 
>  * Android: Android devices running on version 4.0 or above
>  * iOS (incl. iPhone, iPad and iPod): iOS devices running on version 4.0 or
>    above
>  * Windows Smartphones: Devices running on version Windows Phone 8.1 or above
>  * Windows laptops (incl. Surface Hubs and Surface Pros): Devices running on
>    Windows 10
>  * Chrome OS: Devices running on version 57.0 or later
>  * tvOS: Devices running on version 7.0 or above
>  * macOS: Devices running on version 10.7 or later

 
Supported Browsers

You are required to install any of the following browsers on your computer to
access the Desktop Central console:

 * Microsoft Internet Explorer 11 and later versions
 * Mozilla Firefox 44 and later versions
 * Google Chrome 47 and later versions

Note: The screen resolution should be 1280 x 1024 pixels or higher.

 
Supported Database

Desktop Central supports the following databases:

 * PGSQL
 * MSSQL
   * SQL Server 2008
   * SQL Server 2012
   * SQL Server 2014
   * SQL server 2016
   * SQL server 2017
   * SQL server 2019

Note: Desktop Central supports the aforementioned SQL Server versions in AWS as
well.

 
Supported Web Servers

Desktop Central uses the following web servers:

 * Apache(for static file services)
 * Nginx(for static file services)
 * Tomcat (for application related services)




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