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ONLINE COURSE:
FUNDAMENTALS + ADVANCED RAILWAY HUMAN FACTORS & ERROR MANAGEMENT
12-week online course | 2 hours per week
1 May – 21 July 2023
2 October – 15 December 2023
Book Now Customise Group Training Call me back Download Brochure
Event Details
* Overview
* trainer
* pricing
* Free Demo
* Modular In-house Training
* Benefits of Learning Online
* Watch webinar
* Course Outline
* when & where
* onsite & inhouse training
* contact us
* Book Now
* Call me back
* Download Brochure
1. Home
2. >
3. Training
4. >
5. Online Course:
Fundamentals + Advanced Railway Human Factors & Error Management
OVERVIEW
BOOK A FREE DEMO TODAY
Gain access to our Learning Management System (LMS) and view this course for
free. Click the button below and provide your contact details and intended
learning objectives you hope to achieve (individual training OR group customized
training) and one of our team members will reach out to you to provide the free
access.
BOOK A FREE DEMO TODAY
KEY LEARNING OBJECTIVES
Upon completion of this course, you will be able to:
* Understand the evolution of human factors in rail, its current scope and how
it may contribute to addressing future safety challenges in modern railway
systems
* Understand human error within the context of significant rail safety incident
investigations
* Incorporate practical proactive error management strategies contextualised to
rail operations
* Address human performance limitations that impact effective decision making
and increase the probability of error occurrence
* Adopt a systematic human factors analysis method for incident investigations
to better identify errors and error producing conditions
* Identify social and group influences that shape human performance
* Understand the impact of rail infrastructure and equipment design on human
performance and the pros and cons of automation and advanced technology
* Understand the incidence of mental health issues in the rail industry and
strategies to support rail safety critical workers
* Identify cultural influences that shape human performance including the
practical application of a fair and just culture approach to consequence
management
* Adopt a proactive human factors analysis approach to identify the triggers
that may lead to a potential fatal/ critical risk event and fix conditions
before they cause problems
ABOUT THE COURSE
“Error is pervasive. The unexpected is pervasive. What is not pervasive are
well-developed skills to detect and contain these errors at their early stages”.
– Karl Weick, Managing the Unexpected
Rail remains one of the safest forms of land transport, with road transport
generating almost 14 times more accident costs than rail. While rail imposes
fewer costs on the community in terms of accidents, congestion and emissions
than other surface transport modes, the cost of rail accidents in 1999 was
estimated at AUD$133 million according to the Australian Bureau of Transport and
Regional Economics (BTRE).
Over 20 years since this BTRE figure was published, and despite the highly
protected and technological nature of the rail industry, human performance
limitations at all levels of the rail industry remain the greatest challenge to
further improving safety and reducing rail accident costs and impacts. The
consequences of errors in the rail industry can be disastrous and the subject of
public outrage, exhaustive inquiries and drawn out legal action.
However, the underlying reasons for human error are the most commonly
misunderstood and poorly analysed issue in rail safety. While human error is
widely recognised as a problem, management often engage in learned helplessness;
nothing can be done to prevent human failings as accident causes. Some community
sectors are also quick to attribute rail accidents to human errors, without
taking the opportunity to assess human error within the context of the
organisation and wider rail system.
This advanced 11-week online modular program builds on the 7-week Fundamentals
of Railway Human Factors and Error Management program and provides participants
with a contemporary, non-academic and highly practical understanding of human
error causes, consequences and management strategies within the rail industry.
Whether you work for a rail transport operator (RTO), rail infrastructure
manager (RIM) or are involved in rail operations, management, investigation or
regulation, our program will provide you with an opportunity to understand human
error occurrence as well as provide case study examples of individual and
organisational error tolerant solutions to human factors challenges across the
rail industry. Several practical rail case studies presented throughout will
reinforce key concepts and a comprehensive suite of practical resources, tools
and strategies is provided to apply in your own workplace.
WHO SHOULD ATTEND
This training program is designed for those individuals seeking a comprehensive
understanding of applied rail human factors. Expected participants include:
* Rail Operations and Engineering Senior Managers
* Team Leaders and Supervisors
* Human Resource Managers
* Rail Safety and WHS Managers, Investigators and Auditors
* Quality, risk, compliance and assurance managers
TRAINER
DR GRAHAM EDKINS
PRICING
* Standard
Packages Price Live Online Training 2023$3395+GST
Special rate when you book for four or more participants, please call us today
on 02 9080 4395 or email training@informa.com.au to take advantage of this
offer.
--------------------------------------------------------------------------------
Important • Live Online Training bookings
For Live Online Training bookings, please read below before proceeding:
* All delegate registrations must use their own email address to ensure each
delegate receives a unique password to join the digital event. You cannot use
one email for multiple profiles.
* If your company is not based in Australia, check the GST box on the next page
as you are not required to pay GST.
FREE DEMO
BOOK A FREE DEMO TODAY
Gain access to our Learning Management System (LMS) and view this course for
free. Click the button below and provide your contact details and intended
learning objectives you hope to achieve (individual training OR group customized
training) and one of our team members will reach out to you to provide the free
access.
BOOK A FREE DEMO TODAY
MODULAR IN-HOUSE TRAINING
We offer the opportunity to run these programs privately in-house to take
advantage of the following benefits:
* Modules can be released on dates that suit your working week
* Interactive Live Trainer sessions can be scheduled on dates that suit your
colleagues
* We can brand our learning management platform to your company
* Sensitive or specific information can be shared on the learning management
platform for discussion
* Receive detailed feedback reports & data to guide future development needs of
colleagues
* More cost-effective for 6+ attendees
Contact one of our Training Consultants at training@informa.com.au for more
information.
BENEFITS OF LEARNING ONLINE
Informa Corporate Learning’s online courses are new digital, interactive and
engaging educational experience designed to maximise learning for professionals
with busy schedules and/or small training budgets.
Our online courses are perfect opportunity for busy professionals as they
require just 2 hours per week of your time and include an interactive forum for
you to ask direct questions about challenges you are facing to expert course
leaders.
Modules are released on a weekly basis, so you can pace yourself alongside your
peers and you will have access to a comprehensive set of assets to support your
learning such as video content, quizzes and case studies.
WATCH WEBINAR
WEBINAR: Improving The Quality Of Significant Workplace Incident Investigation
Analysis
Our expert course instructor Dr Graham Edkins delivered a webinar on the need
for strategies for improving the quality of significant workplace incident
investigation analysis and addressing the pre-occupation with the search for a
set of overly broad latent failures.
Watch webinar:
COURSE OUTLINE
Module 1:
INTRODUCTION TO HUMAN FACTORS IN RAIL
* Human factors in context
* Human factors: Past, present and future
* The human factors contribution to significant rail safety accidents
* A simple human factors model
* Case study: Off the rails
* Course activity: Towards 2040 – What will be the human factors challenges in
your industry in the next 20 years?
--------------------------------------------------------------------------------
Module 2:
INTRODUCTION TO HUMAN ERROR IN RAIL
* Introduction to human error
* What causes error?
* Different types of errors
* The positive side of error: Human compensatory ability
* Course activity: Which error type is it?
--------------------------------------------------------------------------------
Module 3:
PRACTICAL ERROR MANAGEMENT STRATEGIES
* Organisational error management strategies
* Managing unintended actions (slips & lapses)
* Managing intended actions (mistakes & violations)
* Error management checklists for inspectors, investigators and auditors
* Course activity: Quiz
--------------------------------------------------------------------------------
Module 4:
HUMAN PERFORMANCE LIMITATIONS
* Human information processing
* Task demands: Overload and underload
* Fitness for duty
* Managing human performance limitations in rail
* Case study: SPAD incident
* Course activity: Participants will examine a SPAD incident to identify human
performance limitations and practical management strategies
--------------------------------------------------------------------------------
Module 5:
SOCIAL & GROUP INFLUENCES ON PERFORMANCE
* Role, status, authority and conformance
* Strategies to improve team performance
* Case study: Rail safety incident
* Course activity: Participants will design a program to manage authority
gradients
--------------------------------------------------------------------------------
Module 6:
A HUMAN FACTORS ANALYSIS METHOD FOR INCIDENT INVESTIGATION
* Human factors analysis methods
* Errors and Error Producing Conditions (EPC’s)
* Reactive Loss of Control Analysis (R-LOCA) model
* Case study: Revisiting off the rails
* Course activity: Quiz
--------------------------------------------------------------------------------
Module 7:
MAJOR COURSE EXERCISE #1 – REACTIVE HUMAN FACTORS ANALYSIS
Participants will be provided with the raw data from a rail safety incident and
be required to:
* Use the R-LOCA model to classify the errors and contributing factors; and
* Identify practical strategies to reduce the potential consequences of any
errors identified
--------------------------------------------------------------------------------
Module 8:
DESIGN AND AUTOMATION
* User centered workplace design principles
* Automation and advanced technology
* Case study: Designing for vigilance
* Course activity: Participants will design a user centered train
driver vigilance system
--------------------------------------------------------------------------------
Module 9:
MENTAL HEALTH, WELLBEING & SUPPORT PROGRAMS
* The incidence of mental health in the workplace
* Mental health issues in the rail industry
* Practical strategies to support rail safety critical workers
* Course activity: Quiz
--------------------------------------------------------------------------------
Module 10:
CULTURAL INFLUENCES ON PERFORMANCE
* The influence of safety culture and safety culture maturity
* The essential ingredients of safety culture
* Accountability and just culture
* Case study: Rail safety incident
* Course activity: Participants will design a practical cultural improvement
program
--------------------------------------------------------------------------------
Module 11:
MAJOR COURSE EXERCISE #2 – PROACTIVE HUMAN FACTORS ANALYSIS
* Application of the Proactive Loss of Control Analysis
(P- LOCA) method
* Course activity: Create your own potential workplace
accident
WHEN & WHERE
01 May 2023
Live Online Training
02 Oct 2023
Live Online Training
ON-SITE & IN-HOUSE TRAINING
Deliver this course how you want, where you want, when you want – and save up to
40%! 8+ employees seeking training on the same topic?
Talk to us about an on-site/in-house & customised solution.
Register Interest
CONTACT
Still have a question?
Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395
training@informa.com.au
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