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© The Economist Newspaper Limited 2023

Registered in England and Wales. No. 236383 | Registered office: The Adelphi,
1-11 John Adam Street, London, WC2N 6HT | VAT Reg No: GB 340 436 876


PRIVACY POLICY


PRIVACY POLICY

The Economist Group’s Privacy Policy

The Economist Group strives for transparency and trust when it comes to
protecting your privacy and we aim to clearly explain how we collect and process
your information. It’s important to us that you should enjoy using our products,
services and website(s) without compromising your privacy in any way. This
policy outlines how we collect and use different types of personal and
behavioural information, and the reasons for doing so. You have the right to
access, change or delete your personal information at any time and you can find
out more about this and your rights in our FAQ section. Alternatively, you can
get in touch directly with our Data Privacy Team; their details included in our
“Contact Us” section.

The Economist Group is made up of several companies and this policy applies to
all companies within the group. You can view some of our companies in the
section below called ‘Who we are’.

You should read this policy in conjunction with our Cookies policy and Terms of
Use and ensure that you understand how we collect and use your information.

Our policies will be updated from time-to-time. Please refer back regularly to
keep yourself updated.


Sections in this policy:


 * Information we collect

 * How we use your information

 * How we work with third parties

 * Retaining and storing your information

 * External links and Cookies

 * California Consumer Privacy Act

 * Contact Us

 * Who we are

 * FAQs

This policy applies to “users” and "customers" (or "you") of The Economist
Group; that is anyone ordering, registering or interacting with any product or
service from any of The Economist Group businesses. This includes event
attendees, subscribers, registrants, website users, app users etc.


Collection and use of your information

The information you provide us, and that which we gather based on your activity,
helps us to deliver more relevant content as well as create a more seamless
experience across the products and channels through which you may access that
content.

We collect and store some information about you in order to deliver products and
services to you (such as your subscription, or so that you can attend an
Economist Event). We share some of that information with trusted suppliers
(including payment providers and postal services) to ensure the delivery of
those products and services, or to give personalised recommendations on things
we think will be of interest to you. We also collect information when you use
our products and services and further details are provided below.


Information we collect

Information you provide us which we need in order to provide you with our
services and products

There is certain personal information that we need in order to provide the
products and services that you have chosen. Examples of details we collect in
order to fulfil a subscription to The Economist include:


 * Name

 * Postal address (including postcode)

 * Email address

 * Payment details

In addition to the above, examples of the details we collect for our Economist
Events business and The Economist Intelligence Unit (“EIU”) could include:


 * Job title

 * Work email

 * Company

 * Country

 * Industry
   

Other parts of The Economist Group may ask for different information such as
phone numbers, gender or date of birth, as indicated when you interact with
those products or services.


Information we collect through your use of our products

When you use any of our online platforms or apps we collect information that
helps us to deliver the service you have chosen and to improve your experience.
This is done through cookies and other technologies. Examples of the type of
information we may collect are:


 * Browser

 * Email Provider

 * The pages you read on our websites and how you got to them

 * Device

 * IP address

 * Internet Connection

 * Location (in some cases)

You can also volunteer to disclose additional information which may not be
essential for us to deliver a service to you. By providing it you help us to
ensure we communicate with you in a way that’s most relevant, useful and
engaging for you. We may collect and ask for additional information when you
order, purchase, register, subscribe or make use of our products or services in
any way, for example in person, via our marketing campaigns, via phone or mail
orders, or our websites.


Information we receive from third parties

We occasionally work with third parties who provide additional information that
you have shared with them, such as your telephone number and postal address (for
example if you’ve moved house or updated your phone number and we need to
contact you with important service information). Some third parties may also
share further information about your interaction on our sites to help us
personalise our services to you. More information can be found in the Audience
Profiling section below.


Information we do not track

We do not track or collect any sensitive information about you. This includes
race, religion, ethnicity, and political opinion.

How we use your information

We primarily use your information for the purpose of delivering the products and
services that you have chosen and to personalise our interactions (including
advertising) with you. For further details about this, and other ways we may use
your information, please read the sections below.


To provide products and services


 * To fulfil your orders and contracts with us (across all our products and
   services including The Economist, 1843, Learning.ly, The Economist E-store,
   GMAT Tutor, The Economist Intelligence Unit (“EIU”) subscriptions, The
   Economist Events, Signal Noise, Bazian, Eurofinance and Commercial Payments
   International) this includes our third party specialised payment providers.

 * To manage your access to our online content and apps, and to send you content
   via push notifications, newsletters, EIU subscriptions if you have requested
   us to do so.

 * To send you service notifications related to your product or service such as
   subscription renewal notifications, password resets and order confirmations.

 * To manage customer service queries and complaints.

 * To manage your privacy preferences and to ensure you only receive
   communications that you have requested, which may include using your details
   to suppress you from communications.

 * To send you administrative emails about your account, reminders for upcoming
   events, service changes, or new policies. These updates, changes and
   notifications are essential for the services that you have selected.

 * To provide general location-based services (e.g. the region or country you
   are in), advertising or search results for our content.

 * To detect and reduce fraud including fraudulent orders.

 * To prevent users from posting illegal, offensive or objectionable comments on
   our site.

 * To run competitions, prize draws and promotions or if you agree to be a
   speaker or contributor at, or in, one of our events, projects or films. In
   these cases, subject to any specific terms The Economist Group agrees with
   you separately, you grant a global right to The Economist Group to use your
   name, picture, likeness, voice, biographical information and statements, for
   advertising, trade, publicity and promotional purposes in all media now known
   or discovered afterwards and on the internet.
   

To deliver marketing and advertising

We need your consent to use your information for some specific purposes such as
marketing, brand response communications and personalised advertising. Ways in
which we will use your information if you consent are as follows:

We may send marketing communications via a range of channels including email and
push notifications and you can opt out of these at any time. If you give us
marketing permission, we may contact you to tell you about special offers and
related or similar products or services within The Economist Group.
We may pass your information to specially selected third parties who would like
to contact you with information regarding their own products and services such
as other subscriptions, events or content services. Those parties are
responsible for their use of your data and you should read their privacy
policies carefully. For more information on how we work with third parties
please see the section below.
We will ask you if you wish to opt-out of such marketing when you first sign up
to receive our products or services. You can also update your preferences for
your Economist subscription at any time via your online account at economist.com
or by contacting customer services (see ‘Contact us’). You can also opt out of
email marketing by clicking the unsubscribe link at the bottom of our emails.
Other parts of The Economist Group will inform you of how to opt out of such
marketing communications, or you can contact us. This does not apply to
important service notifications such as payment confirmations (as covered in the
section above) or where we have some other legal basis for contacting you.
In order to deliver advertising and marketing messages that are relevant to you,
we may use the information we hold about you, including details that we collate
from your use of our services or third parties, such as more precise information
on your location or your company's profile (ie. company name, company size), to
ensure that the advertising you see is of interest to you.

Other uses of your information

Other than where we have asked for your consent, we mainly rely on two other
separate bases to lawfully use your information. First, we need to use your
information in certain ways to provide our products or services to you, in
accordance with our contract(s) with you. In this case, it is necessary for us
to use your information so that we can deliver the products or services you have
chosen. Second, as described in more detail below, in certain cases, we may use
your information where necessary to further our legitimate interests, where
those legitimate interests are not overridden by your rights or interests,
including:

To measure customer and user response and engagement with our products and
services such as online content, email newsletters and subscription offers. This
may include sharing your information with third parties who help us to analyse
and measure these things.
To ensure our products (including websites and apps) are compatible with the
browsers and operating systems used by most of our visitors.
To help us improve our customer and user experience and to support new product
development. We may send customer satisfaction surveys and market research
questionnaires (for which we may share your information with third party
suppliers employed by us).
To create audience profiles for personalised advertising, marketing or research
and development on and off our websites – See Audience Profiling and Social
Media sections below for more detailed information.
To detect and reduce fraudulent activity and for other security related purposes
such as to help us protect against harassment, IP infringement, crime or other
security issues.
For any purpose required by law or regulation and to verify information that we
provide to third parties for compliance and audit purposes such as the Audit
Bureau of Circulation (ABC). We may share your personal data with a third-party
auditing organisation such as ABC so they can verify aggregated statistics about
circulation and usage of our products or review our policies, processes and
procedures for compliance with relevant standards. You can view their privacy
policy by following this link.
You have the right to object to any of the above uses of your information,
please contact us if you wish to do so. We will consider all objections
reasonably, but there may be legal reasons where we deem that the use of your
information is still appropriate. We will explain our decision to you in a
timely manner.


Social media

The Economist Group publishes content on social media platforms e.g. Twitter,
Facebook, LinkedIn through both "organic" and "paid" methods to reach current
and potential readers:

“Organic” methods describe where content and/or offers are published onto a
social platform so that they may appear in your social platform’s content,
without being promoted or forced to appear more prominently, e.g. The
Economist’s Facebook Page.
“Paid” methods describe where content and/or offers are published onto a social
platform so that they will appear more prominently, or be shown to users that do
not currently follow The Economist Group social pages e.g. a promoted tweet on
your Twitter Timeline.
We may place one or more social media platform “tags” on our website in order to
better understand how The Economist Group may be of best value to you by
providing you with the most relevant content available according to what you
have chosen to read on our own websites. These tags only record information
around events to help us understand if you are registered or subscribed with us,
so that we may use your reading preferences to provide more relevant content
and/or offers to you, on social media platforms, e.g. removing subscription
offers from your feed if you are a current subscriber.

We do not have direct access to your personal data on your social media
platforms.


How we use your details for audience profiling

To enable us to personalise the content and advertising you see (including on
social media), we may use your interaction and browsing behaviour or preferences
(such as how and what you read on our websites and our apps) to create audience
profiles. This is to enable content and message personalisation, and in some
cases, advertising to be delivered to you or a group of users (an audience) with
similar interests to you. This can be done both on our site and on those of
third parties. Please see our Cookie Policy for more information.

We may analyse your individual information to create a profile of your interests
and preferences as a part of an audience. These insights are used to help us
make marketing decisions so that we can ensure our messages are relevant to you.
There are times we may use additional information available from external
sources to help us do this effectively (see How we work with third parties
section below).

You can choose to opt out of our audience profiling activity if you wish. This
does not mean that you will no longer see advertisements, it just means that the
advertisements you will see are no longer personalised to your interests. Please
contact us to do so.


How we work with third parties

In some instances, we disclose personal information to third parties when it is
necessary to deliver a service or product, or to help us improve your experience
with us, or when we are required to do so by contract or law. “Third parties”
include agents, subcontractors, sponsors and other associated organisations. We
have in place contracts to ensure the information remains secure and limited in
use, and if we do not have a legitimate business reason to pass on your
information, we will ask you to give consent first. Some examples of when we
share your information are below:

When you make a payment on any of our sites your payment will be processed by a
specialist payment processor to ensure a secure transaction. All payment
processors used by The Economist Group are compliant with required security
standards. If you have any questions regarding secure transactions, please
contact the Data Privacy team by completing our enquiry form or email
dataprivacy@economist.com.
When you log on to your subscription account for the newspaper, a third party
provider who specialises in online account management will manage your access,
including re-setting your password.
When we send you an email or a push notification, these are delivered by
marketing platforms. As part of this service, certain information such as
message opens, clicks and formatting are recorded to help deliver the best email
experience.
When we test and launch new products, services or offers, we may work with
trusted third parties to support us.
We also employ third parties to carry out statistical analyses and conduct
surveys on our behalf, to support our advertising and content production efforts
respectively
To provide information for auditing purposes by official regulators.
To enhance your profile with non-personal information.
To enable third parties such as advertisers or sponsors to contact you with
information about their own products and services that may be of interest – only
if you give explicit permission for us to do so.

Third parties who pass information to us

Our subscriptions services sometimes use additional information such as
telephone numbers or postcodes from third parties (like list brokers,
researchers or telemarketing agents, who have gathered this information
lawfully) to help us to contact you with important service updates via phone or
post or to help us make marketing decisions. This includes advertising (by
ourselves or via advertising partners) to groups of people with particular
interests. These third parties may give us access to your personal information,
if you have allowed them to do so.

We may also work with third parties to identify individuals who may be
interested in our products and services or in some cases our sponsors /
advertisers’ products and services. These third parties may give us access to
your personal information, if you have allowed them to do so. In any
communication you receive from us, through these third parties, we make sure to
identify ourselves (and them) so that you know who has access to your
information.

IMPORTANT: Please note that the collection, use, and disclosure of information
by these third parties are described in their own privacy policies, and
consequently may differ from that set out in The Economist Group’s Privacy
Policy. We are not responsible for those third party privacy policies, and you
should ensure that you have read and understood all applicable privacy policies
before proceeding.


Retaining and storing your information


Retention policy

We securely store your information, and hold it for as long as we need to in
order to provide our services and products to you in accordance with (i)
applicable law, or (ii) as long as is set out in any relevant contract you have
with us.

We review our retention periods for personal information regularly. If you have
not interacted with us in any way, we will generally no longer hold your
information after 5 years (although this may be shorter for individual
businesses (you can confirm by contacting us)). Sometimes we may need to keep it
for longer periods such as tax and other financial regulatory reasons, this
would typically be 7 years. We would only keep it for longer than this if we are
required to by law.

If you request for us to no longer contact you, for example with marketing
communications, we will retain the minimum amount of information about you so
that we can ensure we remove you from any future communications. Please note
that if you ask us to completely remove all information about you, and you
subsequently use our products and services at a later date, we will no longer be
able to recognise your previous request not to be contacted, which is why we
would keep it and suppress it in line with industry standards.


Storing and transferring information internationally

As the internet is a global environment and we work with third parties across
the globe, collecting and using your personal information may involve the
transfer of this information internationally, including outside of the European
Union. By using our products and services, you acknowledge and agree to your
personal information being transferred in this way, including to jurisdictions
outside the EEA.

We maintain strict policies to ensure all information that is transferred is
done so safely and securely.


Keeping your information safe

We take information security seriously and have policies and procedures in place
to ensure the information we hold on you remains safe. We limit who has access
to your information and ensure that those who do are bound by contracts to keep
your information availability restricted and safe.


Individuals under 16

The Economist Group does not intentionally, or knowingly, process personal
information from individuals under the age of 16. When necessary, users under
the age of 16 will be told not to submit any personal details. We will make
every effort to delete any details of such users where a parent or guardian has
informed us that these details have been collected.


California Consumer Privacy Act (CCPA)

In addition to the rights documented elsewhere in this Privacy Policy, if you
are a California Resident you have some additional rights under the CCPA. These
include being informed of any of your personal data that has been “sold” (where
sold for this purpose is defined below) and to opt out of the future selling of
your personal data to third parties.

We may share your details with selected 3rd parties, where you have opted in for
us to do so, which is defined as a “sale” of data under the CCPA. If you change
your mind you can opt out of the sale of personal data by using this Do Not Sell
My Personal Information link .

To submit requests for information about any of your personal data which we have
sold according to the CCPA, you can complete our enquiry form, get in touch with
us by any of the methods listed in the Contact Us section of this policy or call
this free toll number +1 800 456 6086. If you are emailing us for a request
please indicate in the subject that it is a CCPA related request.

For information on the type of data we may collect from consumers and the 3rd
parties this may be disclosed to, including our suppliers and other entities
within our group, please refer to the relevant sections in this privacy policy.


External links

This privacy policy only applies to The Economist Group’s use of data, our
websites, services or products may, from time to time, contain links to, use or
be on external sites. The Economist Group is not responsible for the privacy
policies or the content of such sites and we recommend that you read the privacy
policies on any external sites you use. Similarly, if you are directed to our
website from a third party we are not responsible for the privacy policy or
practices of the third party. We strongly recommend you read their policy.


Cookies

Cookies are small files that are created in your web browser when you visit any
of our websites.

You can find more information about the types of cookies that we, and certain
third parties use, why we use them, and how to manage them in our cookie policy
here.


Who we are


Brands

You can find full details of the brands which make up The Economist Group here.
We have also listed some brand names below.


Group companies

There are a number of companies which make up The Economist Group. In accordance
with the UK Data Protection Act 2018, the following members of The Economist
Group are registered with the United Kingdom's Information Commissioner's Office
as a data controller:


Data controller: The Economist Newspaper Limited
Registered Office: The Adelphi, 1-11 John Adam Street, London, WC2N 6HT, UK
ICO Registered Number: Z7134617
Company Registration Number: 236383

Other names and brands include: The Economist, 1843, Commercial Payments
International, Economist Careers, Economist Jobs, Economist.com, Economist
Events, Economist Films, Espresso, E-Store, Learningly, Signal Noise, The World
In, Economist Debates



Data controller: The Economist Intelligence Unit Limited
Registered Office: The Adelphi, 1-11 John Adam Street, London, WC2N 6HT, UK
ICO Registered Number: Z6982453
Company Registration Number: 1762617

Other names and brands include: EIU, EIU subscriptions, Economist Intelligence
Unit, Economist Corporate Network, EIU Healthcare, Bazian, Clearstate


Data controller: EuroFinance Conferences Limited
Registered Office: The Adelphi, 1-11 John Adam Street, London, WC2N 6HT, UK
ICO Registered Number: Z4865712
Company Registration Number: 3015764

Other names and brands include: EuroFinance Intelligence, EuroFinance Training,
Corporate Payments International (CPI)



Data Controller: Trustee(s) of the Economist Group UK Pension Plan
ICO Registered Number: Z6970715
Address: The Adelphi 1-11 John Adam Street London WC2N 6HT



Data Controller: Signal & Noise Limited
ICO Registered Number: ZA575716
Company Registration Number: 05842108
Address: The Adelphi 1-11 John Adam Street London WC2N 6HT



Data Controller: Economist Educational Foundation
ICO Registered Number: ZA577879
Company Registration Number: 07927534
Address: The Adelphi 1-11 John Adam Street London WC2N 6HT



Data Controller: The Economist Charitable Trust
ICO Registered Number: ZA586367
Charity Registration Number: 293709
Address: The Adelphi 1-11 John Adam Street London WC2N 6HT



Contact Us


If you have questions about this policy or about your personal information,
please complete our enquiry form, or email dataprivacy@economist.com.

Alternatively, please send correspondence to us at the following address:

The Economist Group
Attn: Data Privacy Manager
20 Cabot Square,
London,
E14 4QW
United Kingdom.



If you have any other queries related to your newspaper subscription please
contact the customer services centre, by telephone or email for your region
here.

For queries related to other parts of The Economist Group please contact:


 * info@Bazian.com for Bazian

 * hello@digitalnewsagency.com for Digital News Agency

 * registrations@eurofinance.com for EuroFinance

 * events@economist.com for The Economist Events

 * studio@signal-noise.co.uk for Signal Noise

 * https://www.eiu.com/Support/customer_support.aspx for The Economist
   Intelligence Unit
   

Your rights

You also have the right to ask for us to update, delete or stop processing
information we hold about you. However, please note that there are circumstances
in which complete erasure of your information or ceasing to process your
information will not be possible for operational, legal and business reasons.
This may include if you remain a customer for whom we need to provide services,
or if you wish us to no longer contact you for marketing purposes. In this case
we may need to retain some of your details securely in order to facilitate this
request by, for example, keeping you on a “do not contact” or suppression list.
This will be the only purpose for which your data will be used if this is the
case. In addition, as a California Resident you have the right to be informed of
your information that has been “sold” and to opt out of the sale of personal
data. For details on how to action these requests please refer to the California
Consumer Privacy Act (CCPA) section above. We do not discriminate against
individuals that exercise their data protection or privacy rights.


FAQs

How can I see what information you hold on me?
You can complete our Data Privacy enquiry form and our data privacy team will
process your request.

How do I opt out of profiling?
You can contact us at any time by completing our enquiry form . A member of our
Data Privacy team will contact you regarding your request.

How do I opt out of marketing?
You can update your preferences at any time, and for subscribers of The
Economist, this can be done via your online account at economist.com, or by
contacting customer services (see ‘Contact Us’). You can also opt out of email
marketing by clicking the unsubscribe link at the bottom of our emails. For
other parts of The Economist Group you can contact us by completing our enquiry
form.

How do I make a complaint?
If you have a complaint regarding any aspect of your personal information or
this privacy policy, please contact the Data Privacy team by completing our
enquiry form. If you are still not satisfied with the outcome of your complaint,
you may write to the Information Commissioner's Office as set out below.

Can I write to the ICO?
Yes, you can. Contact details are at Information Commissioner's Office.

How long do you hold my information for?
We generally hold information for up to 5 years, after our last interaction with
you. It may be 7 years or longer if required for financial, tax or legal
reasons.

Can I ask you to delete my information?
Yes, just contact us. We will consider your request and take appropriate action
which may mean that we suppress it, rather than delete it to ensure that we can
still follow your preferences as to whether or not we can market to you.

How do I update my information?
You can update it at any time via your online account at economist.com (for
subscribers of the newspaper), or contact us.

How do I manage cookies?
You can use our cookie consent tool. For more information please also see our
cookie policy.

What are my rights under GDPR?
You have a right to ask us for information we hold about you, “Subject Access
Request”, so that we can respond as promptly as possible please complete our
enquiry form.

What are my rights under the CCPA?
You have a right to ask us what information we have “sold” about you, where
“sold” includes sharing your personal data with selected third parties, when you
have given us permission to do so by opting in to marketing.


Changes to this policy

From time to time, we may make changes to the privacy policy. This may be in
relation to changes in the law, best practice or changes in our services. These
changes will be reflected in this statement, so you should check here regularly.

Last update: 08 July 2020




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