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Submitted URL: https://www.bbc.co.uk/supplying/working-with-us/getting-paid/#paymentqueries
Effective URL: https://www.bbc.co.uk/supplying/working-with-us/getting-paid/
Submission: On August 19 via manual from IN — Scanned from DE
Effective URL: https://www.bbc.co.uk/supplying/working-with-us/getting-paid/
Submission: On August 19 via manual from IN — Scanned from DE
Form analysis 1 forms found in the DOM
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</form>Text Content
WE'VE UPDATED OUR PRIVACY AND COOKIES POLICY We've made some important changes to our Privacy and Cookies Policy and we want you to know what this means for you and your data. * OK * Find out what's changed LET US KNOW YOU AGREE TO COOKIES LET US KNOW YOU AGREE TO COOKIES We use cookies to give you the best online experience. Please let us know if you agree to all of these cookies. We use cookies to give you the best online experience. Please let us know if you agree to all of these cookies. * Yes, I agree Yes, I agree * No, take me to settings No, take me to settings Homepage ACCESSIBILITY LINKS * Skip to content * Accessibility Help Sign in Notifications * Home * News * Sport * Weather * iPlayer * Sounds * Bitesize * CBeebies * CBBC * Food * Home * News * Sport * Business * Innovation * Culture * Travel * Earth * Video * Live More menu Search BBC Search BBC * Home * News * Sport * Weather * iPlayer * Sounds * Bitesize * CBeebies * CBBC * Food * Home * News * Sport * Business * Innovation * Culture * Travel * Earth * Video * Live Close menu Supplying the BBC Menu Menu * Home * Become a supplier * Opportunities * Our suppliers * Working with us * About JAVASCRIPT HAS BEEN DISABLED. This page needs JavaScript to work correctly. Please enable JavaScript in your browser settings. JAVASCRIPT IS REQUIRED FOR THE FOLLOWING FEATURE(S): * displaying the billboard - a full-width image containing linked text * opening and closing the contents list (on mobile) * opening and closing the navbar (on mobile) GETTING PAID Suppliers have various options for invoicing, payments, and ways to get help Contents Contents * Contacts for Accounts Payable have changed * Submitting invoices by email or post * Where to send invoices * Payment terms * Avoiding delay in payment * Method of payment * Payment queries CONTACTS FOR ACCOUNTS PAYABLE HAVE CHANGED As of 1 July 2024, contact details for sending invoices and resolving payment queries have been updated - click to view ELECTRONIC INVOICING The BBC's preferred method is Electronic invoicing. SUBMITTING INVOICES BY EMAIL OR POST A scanned image of all invoices is created, so it is important that the invoice is of good quality and easy to read. We recommend that the invoice is on white A4 paper, clearly printed in black, and that highlighters have not been used. If you are emailing an invoice it must be in PDF format. To avoid delay in payment it is important that the invoice is legally compliant and that it includes a valid purchase order number, PO line item number (if applicable) and the details (name and telephone number) of your BBC contact. Non-compliant invoices will be sent back to the supplier which may lead to a delay in payment. The following information must be provided on each invoice: * Addressed to the BBC, British Broadcasting Corporation or relevant BBC subsidiary. Department or programme title on its own is not sufficient * Supplier's name and address * The word 'invoice' (or if a credit, the words 'credit note') * Invoice number * Invoice date * Value and currency * Description of goods and services supplied * BBC purchase order number and PO line item number (if applicable) * Contact details of BBC representative * Any unique reference number or information requested by the BBC representative If VAT is applied, the invoice should be split between the net value of goods and services, the rate and amount of VAT, and the total value of the invoice. A valid and current VAT number must also be displayed. Please note that any invoice which does not comply will be returned to the supplier for resubmission with the correct information. * Download a sample invoice WHERE TO SEND INVOICES You can send us an invoice using these details (updated 1 July 2024): * Email address for PDF invoices bbc_apinvoices@bbc.co.uk (no change) * Postal address for paper invoices (by exception only) BBC Accounts Payable PO Box 7888 BILSTON WV1 9RU PAYMENT TERMS In accordance with our Terms of Trade, the BBC will pay its suppliers such sums as are due by the end of the month following the month in which the BBC has determined the invoice to be valid and undisputed. Where specific contract clauses are agreed which vary the terms of payment, these will take precedence. Our Terms of Trade also include provision for late payment in accordance with the November 1998 Act of Parliament. The BBC reserves the right to withhold payment where the goods or services have not been provided in accordance with the contract. We expect our suppliers to pay any sums due to sub-contractors promptly and within a period not exceeding that set out above. AVOIDING DELAY IN PAYMENT In order to avoid possible delays in payment it is essential that the invoice is in line with the purchase order received from the BBC and the goods and services received. Where these do not match, the invoice will require investigation. Please be aware of the following when submitting an invoice: * The invoice must be compliant (see the submitting an invoice section above) * The invoice must reflect the quantity and price as per the purchase order. Any increase in price or quantity must be pre-agreed with the originator of the order before providing the additional goods or services and an amended purchase order will be provided if agreed * If the supplier's name and/or address on the invoice is different to that stated on the purchase order the change in details must be confirmed before the invoice can be processed. This can be done by sending a letter on headed paper to BBC Accounts Payable (address as per the purchase order) or you can send a pdf of the letter by email. METHOD OF PAYMENT Payments are made by TCS, the BBC's provider of financial transaction processing services. Over 95% of invoices are paid via BACS and we expect new suppliers to be paid by BACS. PAYMENT QUERIES You can get in touch using these contacts (updated 1 July 2024): * Email address for queries bbc.accountspayable@bbc.co.uk * Phone number for queries (UK) 0800 0581 870 (09:00-18:00 Monday to Friday) * Phone number for queries (International) +44 (0)203 9597 352 (09:00-18:00, UK, Monday to Friday) * CONTACTS FOR ACCOUNTS PAYABLE Contact details for sending invoices and resolving payment queries have been updated * RECEIVING ORDERS What a supplier should expect to receive when an order is placed and how to check a purchase order is valid * GETTING PAID Log in or sign up to invoice online, check payments, or amend details * iPages Dev tools Page built: Sun Jun 30 2024 23:26:30 BST Site ID: ipages-supplying Built from: master @ 96230aa REBUILD PAGE The page will automatically reload. You may need to reload again if the build takes longer than expected. Rebuild page USEFUL LINKS View in iSite View page XML View in iPages Dashboard THEME TOGGLER Select a theme and theme mode and click "Load theme" to load in your theme combination. Theme: Blue Green Internal Pink Purple Red Studios Teal Wales Neutral Theme Mode: Dark Default Light Load theme Reset EXPLORE THE BBC * Home * News * Sport * Weather * iPlayer * Sounds * Bitesize * CBeebies * CBBC * Food * Home * News * Sport * Business * Innovation * Culture * Travel * Earth * Video * Live * Terms of Use * About the BBC * Privacy Policy * Privacy Policy * Cookies * Cookies * Accessibility Help * Parental Guidance * Contact the BBC * Make an editorial complaint * BBC emails for you * Advertise with us Copyright © 2024 BBC. The BBC is not responsible for the content of external sites. Read about our approach to external linking.