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SHARE TRADING

Bendigo Invest Direct is our easy-to-use, affordable, online share trading
solution.

Apply now Log in

 * Home
 * Personal banking
 * Investing
 * Share Trading

 * Investing


WHY TRADE WITH BENDIGO INVEST DIRECT?

Bendigo Invest Direct offers two dynamic trading platforms with all the features
you need to trade and manage your investments anywhere, anytime.

With Bendigo Invest Direct Standard you can trade with confidence, providing all
the leading stock market research, analytics tools, speed and access you need to
identify opportunities and execute trades.

Bendigo Invest Direct Pro has specifically been designed for frequent traders or
sophisticated investors, offering professional charting, advanced trading tools
and fully customisable layouts.

Learn more about Standard Learn more about Pro
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How the platform works
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Welcome to Bendigo Invest Direct

Bendigo Bank's quick start, easy to use, share trading site.

From first timers to experienced traders, BID is all about trading with
confidence.

Let's check out a sample of BID's main features.

Trading.

Share trades through BID are immediate.

So you can pick your perfect moment to buy or sell.

Just select Trade from the top menu and complete the order.

A Stop Loss order is a price you may choose to set to limit potential losses.

They're simple to create, and best of all, they're free.

No more paying for protection.

Watchlists.

Watchlists help you track your favourite stocks, and hidden gems.

You can create as many Watchlists as you like, each with up to 200 stocks.

theScreener.

When it comes to share trading, knowledge is power.

That's where theScreener comes in.

A global leader in market analytics, theScreener offers current analysis of the
stocks you're interested in.

Just choose a company, and let theScreener update you with the latest
information and dynamic star ratings, for at a glance assessments.

Managed Funds

Unlike most share trading sites, BID opens up new opportunities for growing your
wealth, with access to ASX Managed Funds.

mFunds can be a great way to diversify your portfolio.

Investing IQ

If you're new to share trading, learn the fundamentals at BID's Investing IQ.

With seven self-paced learning modules, you'll be in the know in no time.

And as always, you'll also be backed with the service and support you've come to
expect from Bendigo Bank.

Now that's trading with confidence.

Bendigo Invest Direct
Close transcript


OUR STANDARD AND PRO PLATFORMS ARE BOTH BUILT ON STRONG FOUNDATIONS.


EASE OF USE

 * Easy online account opening
 * Easy to navigate platform
 * Available on App or Browser


OUTSTANDING VALUE

 * $0 brokerage on selected international markets (US, UK, Japan & Canada)*
 * Free tax and portfolio reporting
 * Frequent trader programmes


SUPPORT

 * Dedicated Client Service Team
 * Comprehensive research and analytics
 * Live Chat Support

Apply now Make an enquiry



LEARN MORE ABOUT OUR STANDARD PLATFORM


 * Core features
 * Brokerage rates and fees
 * Frequent trader levels
 * International trading
 * Support & training
 * FAQs

Core features
 * Core features
 * Brokerage rates and fees
 * Frequent trader levels
 * International trading
 * Support & training
 * FAQs


CORE FEATURES

   
 * Easy to navigate
   Platform is easy to use.
   
 * Superior research and charts
   Access to powerful stock trading tools, research and analysis to help you
   make better informed investment decisions.
   
 * Tax and portfolio reporting
   Receive comprehensive tax and portfolio tracking and reporting from
   Sharesight.
   
 * Options trading
   BID provides access to all the tools to create and execute your options
   strategies.
   
 * Trailing stop/loss
   Improve your risk management by limiting your losses, whilst protecting your
   gains.

   
 * ASX mFund
   ASX mFunds are fully integrated with the BID platform and a new way to access
   unlisted managed funds. Using your BID account, you can buy, hold and sell
   units in unlisted managed funds through a process similar to that of buying
   and selling shares.
   
 * Live Chat Support
   Quicker than a phone call and more convenient than an email, have your
   queries answered in real time by one of our client service Representatives.
   Available: Monday - Friday 7.30am - 7.00pm (Sydney time).
   
 * Mobile app
   The Bendigo Invest Direct mobile app offers access on the go so you can stay
   ahead of the market and make informed decisions faster.


BROKERAGE RATES AND FEES


BROKERAGE RATES

Our rates are transparent and easy to understand. You decide on the options and
features that best fit your needs and budget.

DOMESTIC

Build and grow your investments by accessing all exchange traded securities on
the ASX.

ONLINE PHONE Brokerage*
$19.95 per trade Brokerage
$69.95 per trade OR OR 0.11% where the value of shares > $22,000 0.40% where the
value of shares >$22,000

ONLINE PHONE Brokerage*
$19.95 per trade Brokerage
$69.95 per trade OR OR 0.11% where the value of shares > $22,000 0.40% where the
value of shares >$22,000

* Classic and Premium. Platinum level brokerage is $17.95 per trade - up to
$22k.

--------------------------------------------------------------------------------

INTERNATIONAL

Diversify your portfolio and capitalise on investment opportunities from around
the world with direct access to international markets.

ONLINE    PHONE   Value of Shares  Brokerage (US, UK, Japan and Canada) Value of
Shares  Brokerage fee/rate (All international markets) All $0.00 per trade* All
Applicable online order fee PLUS $23.00   Brokerage (Other international
markets)       $69.00 per trade or 0.69%^    

ONLINE    PHONE   Value of Shares  Brokerage (US, UK, Japan and Canada) Value of
Shares  Brokerage fee/rate (All international markets) All $0.00 per trade* All
Applicable online order fee PLUS $23.00   Brokerage (Other international
markets)       $69.00 per trade or 0.69%^    

^ Brokerage is the greater of the $ value or the % shown.
* Other fees are involved when trading international shares.

Other fees for International Share Trading

Service Fees & Charges (incl. GST) Electronic transfer (in) $20 per holding
Physical transfer (in) $50 per holding Transfer (out) $100 per holding Custody
fee 0.50%* p.a. minimum $10 FX spread Up to 0.70% of the FX rate^ Exchange
trading fees and taxes (including Stamp Duty) Displayed on the platform if
applicable

Service Fees & Charges (incl. GST) Electronic transfer (in) $20 per holding
Physical transfer (in) $50 per holding Transfer (out) $100 per holding Custody
fee 0.50%* p.a. minimum $10 FX spread Up to 0.70% of the FX rate^ Exchange
trading fees and taxes (including Stamp Duty) Displayed on the platform if
applicable

* Applied monthly based on foreign asset holdings value excluding cash. This fee
may be waived if the client has placed a trade on International Securities in
the previous 12 months.
^ FX Rate - we will convert currencies at the time of execution based on the
best available bid/offer exchange quoted by our chosen FX transfer agent.

--------------------------------------------------------------------------------

EXCHANGE TRADED OPTIONS

Protect, grow and diversify your portfolio with access to all the tools to
create and execute your options strategies.

ONLINE PHONE Brokerage^
$32.95 per trade Brokerage^
$42.95 for trade OR OR 0.32% for all share values 0.45% for all share values

ONLINE PHONE Brokerage^
$32.95 per trade Brokerage^
$42.95 for trade OR OR 0.32% for all share values 0.45% for all share values

^ Brokerage is the greater of the $ value or the % shown.

--------------------------------------------------------------------------------

MFUNDS

You can buy, hold and sell units in mFunds (unlisted managed funds) through a
process similar to that of buying and selling shares.

ONLINE Brokerage^
$40.00 per trade OR 0.20% for all share values

ONLINE Brokerage^
$40.00 per trade OR 0.20% for all share values

^ Brokerage is the greater of the $ value or the % shown.


DATA

Update your trading experience with these add on data options.

LIVE DATA

Real-time market data at your fingertips refreshed with just one click.

DYNAMIC DATA

Real-time market data with automatic screen updates.
$41.25 per month


FREQUENT TRADER LEVELS

The Bendigo Invest Direct Frequent Trader program has three levels - classic,
premium and platinum – each with different complimentary benefits. You will
automatically qualify for a level based on your trading activity.

CLASSIC

<10 trades per month
Brokerage
$19.95 
per trade
OR
0.11%
where value of shares >$22,000

Includes:
theScreener stock level analysis
Free tax and portfolio reporting with
Sharesight™ (up to 10 holdings)

Add-ons:
Live data for $11/mth
Dynamic data for $41.25/mth

PREMIUM

10-34 trades per month
Brokerage
$19.95 
per trade
OR
0.11%
where value of shares >$22,000

Includes:
theScreener stock level analysis
Free tax and portfolio reporting with
Sharesight™ (up to 10 holdings)
Free live data

Add-ons:
Dynamic data for $41.25/mth

PLATINUM

35+ trades per month
Brokerage
$17.95 
per trade
OR
0.11%
where value of shares >$22,000

Includes:
theScreener stock level analysis
Free tax and portfolio reporting with
Sharesight™ (up to 3 portfolios)
Free live data
Research reports from theScreener

Add-ons:
Dynamic data for $41.25/mth

Find out more with our Frequent Trader Program's frequently asked questions.

FAQs

INTERNATIONAL TRADING

Capitalise on investment opportunities from around the world with direct access
to 15 international markets.

Australia United States United Kingdom Hong Kong Canada Singapore France
Netherlands Belgium Switzerland Germany Japan

Australia United States United Kingdom Hong Kong Canada Singapore France
Netherlands Belgium Switzerland Germany Japan


DIRECT ACCESS TO ALL MARKETS FROM THE ONE ACCOUNT

Select a country from the drop-down menu in the top right hand side of the home
page and you will see stock information relevant to that market. You can also
search all trading instruments across all markets by using the search bar on the
top left of the screen. Simply type in the instrument code and then select your
preferred match. We’ve included the country’s flag next to the instrument code
to help make this selection easier.

Please note: This feature is not available for phone only or margin lending
accounts.

Find out more with our International Trading frequently asked questions.

FAQs

SUPPORT & TRAINING

Master the fundamentals of the BID platform and build your market knowledge and
trading confidence.


LEARNING MODULES

Learn how to navigate the platform and expand your trading and market knowledge
with our Investing IQ educational modules. This free program is designed to help
you master the fundamentals and build your market knowledge and trading
confidence.

Introduction to investing
Creating your strategy
Fundamental analysis
Technical analysis
Using derivatives
Advanced strategies

TUTORIALS

Learn how to use the Bendigo Invest Direct platform with these quick learn video
tutorials.

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How the platform works
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Welcome to Bendigo Invest Direct

Bendigo Bank's quick start, easy to use, share trading site.

From first timers to experienced traders, BID is all about trading with
confidence.

Let's check out a sample of BID's main features.

Trading.

Share trades through BID are immediate.

So you can pick your perfect moment to buy or sell.

Just select Trade from the top menu and complete the order.

A Stop Loss order is a price you may choose to set to limit potential losses.

They're simple to create, and best of all, they're free.

No more paying for protection.

Watchlists.

Watchlists help you track your favourite stocks, and hidden gems.

You can create as many Watchlists as you like, each with up to 200 stocks.

theScreener.

When it comes to share trading, knowledge is power.

That's where theScreener comes in.

A global leader in market analytics, theScreener offers current analysis of the
stocks you're interested in.

Just choose a company, and let theScreener update you with the latest
information and dynamic star ratings, for at a glance assessments.

Managed Funds

Unlike most share trading sites, BID opens up new opportunities for growing your
wealth, with access to ASX Managed Funds.

mFunds can be a great way to diversify your portfolio.

Investing IQ

If you're new to share trading, learn the fundamentals at BID's Investing IQ.

With seven self-paced learning modules, you'll be in the know in no time.

And as always, you'll also be backed with the service and support you've come to
expect from Bendigo Bank.

Now that's trading with confidence.

Bendigo Invest Direct
Close transcript
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Place a trade
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To place a trade, go to trade in the menu bar and choose buy or sell.

If you have multiple accounts, tap on the account number to switch between
accounts.

Enter the stock code of the company, enter the number of shares you want to
purchase, and your price instructions. Now choose when you'd like your order to
expire.

When buying shares, you can choose to activate the stop loss and take profit
features. These features automatically sell your shares when they reach a value
determined by you.

Finally, enter your trading PIN and select place order.

From the order receipt, you can check your open orders or place another trade.

Bendigo Invest Direct.
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theScreener analysis & reporting
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Using the results from thousands of sophisticated algorithms, theScreener
compares earnings with historic data and risk profiles and displays them as an
easy to follow rating system.

Stocks are listed under upgrades and downgrades depending on their assessment.

You can sort stocks by star rating, market capitalization, or a number of other
preferences.

Bendigo Invest Direct.
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Create a watchlist
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Watch lists are an easy way to keep an eye on the stocks you're interested in.

To create a watch list, go to Watch Lists in the menu bar and select create
watch list.

Here you can enter in the stock codes you want to keep an eye on. If you don't
know a code, go to find codes, and type the name of the company you're
interested in. Select the company and then okay.

You can add up to 200 codes using a comma to separate each one.

Once you've added the codes, give your watch list a name and create.

Watch lists give you valuable information like the price of the last trade and
best buy and sell prices. Your watch lists can be customized, and by choosing
portfolio view, you can see how stocks in your portfolio are performing.

Bendigo Invest Direct.
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Set up alerts
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Alerts help you keep up to date with prices, trade volumes, and use about
specific stocks when you're not logged in to Bendigo Invest Direct.

Setting an alert is simple.

Go to Tools in the menu bar and select Alerts.

Enter the stock code you want to keep an eye on. If you don't know a code, go to
Find Codes and type the name of the company you're interested in. Select the
company and OK. Choose the type of alert you want and Add Alert.

Now choose how you would like to receive the alert. Then choose the frequency.

You can use the alert state option to turn the alert off and on without losing
your settings.

Next, read and agree to the alert terms and conditions. Check that the summary
is correct and select OK.

You can edit and delete alerts from the main Alerts page in the Tools menu.

Bendigo Invest Direct.
Close transcript


DOCUMENTS AND FORMS TO HELP YOU.

GETTING STARTED IN SHARES

Master the fundamentals of the share market and create a strategy with these
handy easy to use guides.

 

Read more

PLATFORM QUICK GUIDE

Learn how to navigate the BID platform with our handy easy to use guide.

Read more

DOWNLOADS

• Disclosure documents
• Account applications forms
• Margin lending account application forms
• Warrants and options
• Administration forms
• CHESS forms

Read more

FAQS




TOP FAQS

How do I start trading with Bendigo Invest Direct?


You can open an account by simply completing our online application form. Most
applicants can be identified online and will not need to send in any paperwork.

Please note: we can only accept applications from clients permanently residing
in Australia.

Once I complete my application, when can I start trading?


When we’ve confirmed your ID, or you are electronically identified, we’ll
process your application and open your account. This process is usually
completed with 2-4 days. You can then begin trading online and over the phone
immediately (you’ll need funds and/or shares in your account to place orders).

Please note: The BID Cash Settlement Account balance is reported in real-time,
while share transfers take longer to process.

Do you have a BID mobile app?


Yes, we currently have a native BID mobile app for iOS and Android mobile
operating systems.

If you're an iPhone/iPad user (iOS), you can download the app from App store.-
external site If you're an Android user, you can download the app from Google
Play.- external site

For security reasons, please only download the BID mobile app via the official
App Stores or directly via the App Store links on your device.

What kind of securities can I trade?


Australian Shares Buy part ownership of a listed company on the ASX.
International Shares You can further diversify your portfolio and access a
growing number of international markets with your BID account. Exchange Traded
Funds (ETFs) A simple way to buy a diversified portfolio of investments,
offering all the benefits of index funds and the flexibility to buy and sell on
the ASX. Options Flexible tools that appeal to active investors. Used wisely,
options have the power to protect, grow or even diversify your position.
Warrants An alternative way to gain exposure to some of Australia's leading
companies and a variety of other underlying assets. mFunds A cost-effective way
to invest in unlisted managed funds through the mFund Settlement Service brought
to you by the ASX, via our online platform. Interest rate securities and bonds
Investing in bonds and interest rate securities allows you to diversify your
portfolio and lend money to the issuer. This loan is paid on a fixed or floating
rate of return. Listed Investment Companies (LICs) Similar to managed funds and
ETFs, LICs invest in a diverse and professionally managed portfolio of
Australian and international assets.

Australian Shares Buy part ownership of a listed company on the ASX.
International Shares You can further diversify your portfolio and access a
growing number of international markets with your BID account. Exchange Traded
Funds (ETFs) A simple way to buy a diversified portfolio of investments,
offering all the benefits of index funds and the flexibility to buy and sell on
the ASX. Options Flexible tools that appeal to active investors. Used wisely,
options have the power to protect, grow or even diversify your position.
Warrants An alternative way to gain exposure to some of Australia's leading
companies and a variety of other underlying assets. mFunds A cost-effective way
to invest in unlisted managed funds through the mFund Settlement Service brought
to you by the ASX, via our online platform. Interest rate securities and bonds
Investing in bonds and interest rate securities allows you to diversify your
portfolio and lend money to the issuer. This loan is paid on a fixed or floating
rate of return. Listed Investment Companies (LICs) Similar to managed funds and
ETFs, LICs invest in a diverse and professionally managed portfolio of
Australian and international assets.

How do I pay for my trades?


Online orders
You need to have enough funds in your BID Cash Settlement Account. You can also
trade online using a margin loan. More information can be found here.

Telephone orders
Please discuss payment with the dealer taking your order.

Can I trade using my existing margin loan?


You can use a margin loan from any margin lending provider. If your margin loan
is with Leveraged, you can enjoy a seamless fully integrated^ trading experience
on the BID platform.

For more information about Leveraged click here.

To link your existing margin loan account to your Bendigo Invest Direct account
click here.

^ Executing Exchange Traded Options (ETOs) trades using a margin loan, is only
available via phone.

What are the brokerage rates?


Please refer to the full list of brokerage rates in Brokerage rates and fees
section.

How do I move my holdings from another broker?


If you want to transfer issuer sponsored holdings, please navigate to the
'Account' menu, then 'Transfer Securities' ­on the BID Platform.

Can I trade options?


Yes, Bendigo Invest Direct provides access to all the tools to create and
execute your options strategies.

How do I close my Bendigo Invest Direct Account?


If you’d like to close your account please log into the web platform or mobile
app and navigate to:

 * Platform: Select Settings> Personal Details> Select ‘Request Account Closure'
   button.
 * Mobile App: Select the information icon next to the account number you want
   to close> Select ‘Request Account Closure’ button.

If you're having trouble placing an account closure request please email our
client services team via info@bendigoinvestdirect.com.au

An account closure request can be submitted by an account owner when the
following criteria are met:

 * There are no open positions (Trades/Options) present on the account - please
   cancel or wait until trades/options are settled.
 * There are no pending settlements present on the account - please wait until
   orders are settled.
 * There are no Mfund holdings present on the account - please sell your Mfund
   holdings or make a request with your preferred broker to initiate a transfer
   of those holdings to that broker.
 * There are no international holdings (non-AU holdings) present on the account
   - please sell your international holdings or make a request with your
   preferred broker to initiate a transfer of those holdings to that broker.
 * If funds are present on your account, withdraw your funds or ensure an
   external bank account in a name that matches your account name is linked
   before the account closure request is submitted.If you close your account, we
   will not delete the user data or personal information we have collected about
   you in association with your account. All personal information will be
   retained in accordance with our Privacy Statement. To view our data retention
   practices please view our Privacy Statement.

PLEASE NOTE: The above instructions are for submitting an account closure
request only. Your account will not be closed until Bendigo Invest Direct has
accepted and processed the request. For faster processing, please ensure your
account has no shares or holdings before placing this request.

It is also recommended that relevant account and trading statements are
downloaded before placing a closure request. You will be notified via email once
your account is closed.




INTERNATIONAL TRADING FAQS

How do I access international shares?


All new and existing BID accounts with a linked cash account have this feature
enabled.

Please note: this feature is not available to phone only or margin lending
accounts.

Has the platform changed to accommodate international trading?


Yes, to accommodate international trading we have made some changes to the way
you navigate the platform and to some of the platform features:

 * A new drop-down menu in the top right-hand side of the homepage lists
   available country views. After you select a country, it will show stock
   information relevant to that market
 * A new ‘Products’ menu replaces the previous ‘Markets’ menu
 * A new intuitive search feature enables you to:
   * filter queries by keywords, code, company name and much more
   * create and save queries for future use
 * The ability to add domestic and international stocks to the same watchlists
 * The ability to view the FX rate and FX buffer from a Buy ticket when you
   purchase a foreign stock.

Please note: this feature is not available to phone only or margin lending
accounts.

 

How do I place an international shares order?


Placing an international shares order is much like placing one for domestic
shares.

Simply open an order ticket in the usual way, enter the stock code, select
either Buy or Sell and fill in the required information as you would for
domestic stocks.

For further assistance you can contact our Client Services support team online
with live chat.

Which exchanges can I trade on?


Our international shares offering gives you access to trade on major exchanges
in four different countries, including the USA, Canada, Switzerland and Hong
Kong.

Do I need to create a new account to trade international shares?


No, international shares are available and automatically enabled for all new and
existing BID accounts with a linked cash account. Simply log in to the platform
and search for an international stock.

What is a W-8BEN form?


The W-8BEN form is a legal document applicable to non-US residents who invest
in US shares. It is required by the IRS (Internal Revenue Service) in order to
declare your tax status. 

If you do not complete the form, you may be subject to the US Treasury
withholding tax on US investments held on your share trading account.

Why do I need to complete a W-8BEN form when I place an order on a US exchange?


The W-8BEN allows foreign investors to claim special tax treaty benefits,
including a reduced rate of withholding tax.

The BID platform offers an integrated online solution provided by Thomson
Reuters that enables eligible account holders to complete and lodge a W-8BEN
form.

Are there different US tax forms for different account types?


Yes, BID provides four different forms through our online solution.

Depending on your account type and your responses to initial questions, Thomson
Reuters will automatically select the appropriate form:

 * W-8BEN – to be completed by individuals.  A separate form is required for
   each account owner in the case of joint accounts
 * W-8BEN-E – to be completed by a company,  complex trusts (e.g. superfund
   accounts) where the recipient entity is the beneficial owner of the dividend
 * W-8IMY – to be completed by entities where investment income is received in
   an intermediary capacity and is subsequently distributed to beneficiaries
   (e.g. Discretionary trusts)  
 * W-9 – to be completed by US Persons.

Who are my international orders executed with?


All international share orders placed on our stockbroking platform are executed
by Morgan Stanley.

How are my international securities held?


International securities are held on behalf by BID appointed sub-custodians
detailed in the table below.

Local Jurisdiction Specified Sub-Custodian USA BNP Paribas, New York Canada RBC
Investor Services, Toronto Switzerland BNP Paribas Securities Services, Zurich
Hong Kong SAR BNP Paribas Securities Services, Hong Kong

Local Jurisdiction Specified Sub-Custodian USA BNP Paribas, New York Canada RBC
Investor Services, Toronto Switzerland BNP Paribas Securities Services, Zurich
Hong Kong SAR BNP Paribas Securities Services, Hong Kong

Why would I get charged a custody fee?


A custody fee is for:

 * Holding your international shares and maintaining a consolidated
   international portfolio on your behalf; and
 * Issuing distributions that result from mandatory corporate action events for
   your shares (such as dividends and bonus issues); and
 * Providing statements that reflect these events.

A fee of 0.50% p.a. is applied monthly based on your foreign asset holdings
value excluding cash.

What is the minimum number or shares per order?


The minimum number of shares per order can vary across different markets. If an
order is unacceptable to the relevant exchange, you will be notified on the
order ticket of the changes you need to make to process the order.

What is the minimum transfer amount for international shares?


The minimum transfer amount for international shares is AU$10,000.

If you currently hold international shares with another broker, we can transfer
those shares to your BID account if the value of the shares are over AU$10,000.

Can I transfer my share certificates?


All share certificates will need to be dematerialised (where physical records
are replaced with a paperless computerised system) prior to being transferred
in.

We cannot accept share certificates.

What is an FX buffer?


Buy orders will also incur an additional 2% buffer* from the time of order
placement as a protection against currency movements. Any excess buffer will be
unlocked on order execution.

This ensures that you will have sufficient funds in your account to cover any
foreign exchange fluctuations from the time your order is placed to when it is
filled in the market.

Please note: we will only debit the final foreign exchange amount from your
account once the order has filled in the market.

*The FX buffer currently applied to international share orders is 2% of the
trade value and is subject to change.

What are the relevant brokerage rates for international share trading?


Please refer to the full list of brokerage rates in Brokerage rates and fees
section.

What is the exchange rate for my international trade?


The exchange rate for international transactions is calculated at the time of
execution and is based on the best available bid/offer exchange rates, plus a
spread of up to 0.70%1.

1FX Rate - we will convert currencies at the time of execution based
on the best available bid/offer exchange quoted by our chosen FX
transfer agent.


INTERNATIONAL TRADING APPENDIX

What other fees are involved when trading international shares?


Please refer to other fees for international share trading table in Brokerage
rates and fees section.

Do any exchanges break during lunch hours?


Exchange Code Local time at exchange Hong Kong Stock Exchange HKEX 12.00 - 13.00
Singapore Exchange SGX 12.00 - 13.00 Tokyo Stock Exchange TSE 11.30 - 12.30

Exchange Code Local time at exchange Hong Kong Stock Exchange HKEX 12.00 - 13.00
Singapore Exchange SGX 12.00 - 13.00 Tokyo Stock Exchange TSE 11.30 - 12.30


MOBILE APP FAQS

Can I use the Bendigo Invest Direct Mobile App on a tablet device?


Yes. For Android users, the mobile app is optimised for tablets. For iOS users,
there is a dedicated iPad App that you can download from the App Store.

What Operating System does the Bendigo Invest Direct Mobile App support?


For Apple devices we support iOS 15.6 and above. For Android devices, the
minimum OS version is 7.0 and above.

How do I login with my Fingerprint or Face ID?


If enabled on your phone there will be a prompt to set Biometrics on your first
login. You can also enable this feature at any time by tapping on the ‘More’
menu and then ‘Settings and Security’.

You must not enable Fingerprint or Face ID login where another person’s
fingerprints/Face ID are registered on your mobile device. This is because they
will be able to access your trading account and you will be responsible if they
place any orders using the app. You can turn this feature off at any time via
‘Settings and Security’.

I subscribed to dynamic data how do I enable this on the Mobile App?


You can manage your Dynamic (Streaming)/Live (click to refresh) data settings
via the web platform. Once setup, your preference will automatically flow
through to your mobile app.

Can I see Market Depth on the App?


 Yes. Full Market Depth is available on the mobile Stock Summary pages for ASX
stocks and within the Order Ticket. Data refresh rate depends on the market data
package you have chosen, i.e. Dynamic, or Click to Refresh.

Can I log into my desktop platform and the Mobile App at the same time?


 Yes. You can login to your Desktop and Mobile App at the same time.

Can I access advanced charts using the Mobile App?


Yes. We have integrated TradingView's © advanced charts into our mobile and iPad
apps. Choose from nine different chart types and over 100 technical indicators
and drawing tools.




FREQUENT TRADER FAQS

How do I know what level I am on?


Each time you qualify for a new level for the first time, you will receive an
alert on the BID platform and an email.

Every other time you change levels, you will only receive an email.

If you qualify for the Premium or Platinum level – a badge will appear beside
your account. Black indicates Platinum and red indicates Premium.

If I am unable to trade for a month, will I automatically drop down a level?


Going on holiday or taking a break from trading? No problem, give us a call
on 1300 788 982 and we will arrange for your current account package to be
maintained.*

*Subject to fair use.

How do I qualify for the benefits?


You will qualify for the benefits based on the levels in which your trading
accounts fall. Your highest levelled trading account (classic, premium,
platinum) will determine the benefits to which you are entitled. Some benefits
will require you to opt-in.

For Sharesight™, you will need to opt-in to create a Sharesight™ portfolio. You
can do so via the Tax and Portfolio reporting page on the platform.

For live or dynamic market data, you’ll need to opt-in by subscribing to a
market data package via the full site. To do this, hover over the settings
cogwheel in the top left hand corner of your screen, click on “Market Data” and
follow the prompts.

All invoicing for data is done in arrears, so in months where you qualify for
free data, you will not be charged.

What other benefits do you offer frequent traders?


If you have an account which is trading 10 or more times per month, you are
entitled to benefits other than free market data.

Trade 35 or more times per month (on one account) to gain complimentary access
to a package from Sharesight™, our tax and portfolio reporting partner, for up
to 3 portfolios. You’ll also be entitled to research reports from theScreener.

Some benefits require you to opt-in, see below for more information.

How can I get free market data?


Free data is available when you exceed trade levels.

If you place 10 or more trades in a month and subscribe to a live data package,
we will not charge you. If you subscribe to a delayed data package, it will
always be free with live prices available on the order ticket where you really
need them.

If I trade 35 times or more in a month across several accounts, will I still be
eligible for the premium trader benefits?


No, each account will be classified by its own trading activity.

If I trade 35 times or more in a month, will the excess trades roll over to the
following month?


No, excess trades will not roll over to the following month.

Will I be eligible for the benefits if I trade in large values, but don't trade
10 or more times per month?


Yes, if you generate at least $200 in brokerage you will be eligible for the
Premium level. If you generate at least $600 in brokerage you will be eligible
for the Platinum level.


ALGORITHMIC TRADING FAQS

What is algorithmic trading?


Algorithmic trading or ’algo trading‘ is a method of executing orders using
automated pre-programmed trading instructions accounting for variables such as
time, price, and volume.

Which algorithmic strategies are available through the Bendigo Invest Direct
platform?


Volume-weighted average price (VWAP)
This strategy balances execution with the expected trade volumes over a
specified time period.
Example: A VWAP order may buy or sell a greater volume in the first and last
hour of trade as there are typically more market transactions during these
periods.

Time-weighted average price (TWAP)
This is a strategy of executing trades evenly over a specified time period. It
is typically used for the execution of large orders while minimising the impact
on the market price.

Target Open
This is a strategy that targets participation in the ASX Opening Price Auction
up to a defined limit price. If there is an unexecuted volume on the order after
the ASX Opening Price Auction, the strategy will attempt to execute the balance
of the order up to your limit price whilst minimising market impact.

Target Close
This is a strategy that targets participation in the ASX Closing Price Auction
up to a defined limit price. This strategy may also execute part of its volume
prior to the ASX Closing Price Auction if it is determined that this is required
to minimise market impact for the ASX Closing Price Auction.

 

 

How can I access algorithmic trading?


You will first need to agree to the terms & conditions of algorithmic trading by
logging in to your trading account. Then you can select ‘Trade Settings’ from
the ‘Settings’ menu option that is located on the top right-hand corner of your
screen.

Alternatively, you can access this directly from the share purchase order ticket
under ’Instruction’.

What are the fees associated with algorithmic trades?


The fee for using algorithmic trading is 0.033% (inc. GST) and is based on the
traded value of the algorithmic order. It will not be charged until the
algorithmic order has executed. It’s important to note that the fee amount will
be reflected on your ‘available to trade’ balance based on your order value. The
fee will appear on your trade confirmation under ’Other Fees’ and added to the
total cost for buys and deducted from the total return for sell trades. For full
fees and costs, read the Financial Services Guide- external site for Bendigo
Invest Direct.

Can I access algorithmic trading on both standard and pro platforms?


Yes, algorithmic trading is available to you on both Bendigo Invest Direct
platforms.

Which stocks can I use algorithmic trading on?


Algorithmic trading can only be used to place orders on the top 200 ASX-listed
stocks.

How do I place an order using algorithmic trading?


Please refer to the Quick Guide, section 5 Algorithmic Trading, to learn more
about how to place an order using algorithmic trading.


THE BENDIGO BANK DIFFERENCE

Our customers are helping change lives and save lives simply by trading with us.
When you apply for a Bendigo Invest Direct account, enter a Community Bank
branch of your choice and you will be contributing to your local community with
every trade.

Apply now Make an enquiry

BENDIGO INVEST DIRECT PRO




GET MORE WITH PRO

Bendigo Invest Direct Pro is suited to sophisticated and/or frequent traders.
BID Pro includes advanced charting, integrated news and analysis, customizable
layouts and an extensive suite of platform trading tools.

Learn more about Pro



DEDICATED CUSTOMER SUPPORT

We are here to help, so if you would like to get in touch, please contact our
dedicated support team via the contact options below.
We operate Monday to Friday, 7.30am - 7.00pm Sydney time (excl. public
holidays).


ONLINE

Send us an online enquiry with your preferred contact method and our team will
contact you.

Make an enquiry


CALL

Our dedicated customer support team are here to help.

Call 1300 788 982


THINGS YOU SHOULD KNOW



Bendigo Invest Direct is a service provided by CMC Markets Stockbroking Limited
ABN 69 081 002 851 AFSL No. 246381 (“CMC Markets Stockbroking”), a Participant
of the ASX Group (Australian Securities Exchange), SSX (Sydney Stock Exchange)
and Cboe (previously known as Chi-X) at the request of Bendigo and Adelaide Bank
Ltd (ABN 11 068 049 178, AFSL 237879) (“Bendigo"). For a copy of the terms and
conditions relating to the Bendigo Invest Direct services and the Financial
Services Guides for CMC Markets Stockbroking or Bendigo (or other relevant
disclosure documents), contact us on 1300 788 982, visit
trading.bendigoinvestdirect.com.au/forms- external site or via email at
info@bendigoinvestdirect.com.au. Neither CMC Markets Stockbroking nor Bendigo
are representatives of each other. To the extent permitted by law, Bendigo will
not guarantee or otherwise support CMC Markets Stockbroking’s obligations under
the contracts or agreement connected with Bendigo Invest Direct.

Information is general advice only and doesn't take into account your personal
objectives, financial situation, or needs. You should consider its
appropriateness to your circumstances before acting on this information. Please
read the disclosure documents for your selected product or service, including
the Terms and Conditions, before deciding. Please also review our Financial
Services Guide (FSG) before accessing information on this website. Information
on this page can change without notice to you.

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